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Holmes Honda Bossier City Service Center
1040 Innovation Dr, Bossier City, LA 71111, United States
Comments
Ri
Review №1

I recently decided to upgrade from a Toyota Corolla to a Honda CRV & it was the best decision I’ve made! I would have never done it without the best salesman, Blake Shafer! Thanks to him I feel much more safe & comfortable when I’m on the road. He answered a million questions I had & made sure I had the best experience!

Ka
Review №2

Just recently bought my very first vehicle from Honda in Bossier. I worked with saleswoman CT Mcmillian. Id advise everyone to work with her if they can. She is truly amazing at what she does. She made sure the entire car buying process was effortless and was very straightforward with me about everything. I am extremely grateful for the Holmes team for helping me find the perfect car for my family.

Lo
Review №3

Shout out to my salesman Jason Dickens at Holmes Honda in Bossier City for helping me purchase my 2019 Honda Passport Sport! He is the best. He took the time to help me find the perfect car for me! If you are looking for a new car, Jason Dickens is the man you need to see!

Na
Review №4

My car ended up getting totaled and I was shopping around for a new car. I had been to several car lots before I made it to Holmes Honda in Bossier. I wish I would have made this my first stop. Everyone at the Bossier location was kind, and helpful, my salesman ANDREW was awesome, he greeted me, wasnt pushy, he was very caring and knowledgeable. He made my purchase of my Gold Honda smooth and exciting. I recommend you shop here if you are in need of a new or used vehicle, you wont regret it. Thanks ANDREW and the Holmes Honda family. You guys Rock!!

ha
Review №5

Absolutely loved our experience at Holmes Honda in Bossier! If you are in the market for a new vehicle you definitely need to give John Adams a call! He’s so patient & professional! Will definitely return for future needs!

Ta
Review №6

I recently bought a used Camry at Holmes Honda Bossier City and my sales person was CT (CT McMillan). Ive never wrote a google review before but Im writing a review because I would like to express my gratitude to CT for her professional service and kindness. To buy a car, Ive met many dealers around LA and not all of the experiences were pleasant probably because it is a sellers market these days. However, CT was the one who made the buying experience pleasant. She was professional. She was prepared. She was Kind. And she does have much patience. I confess that Ive bothered her a lot (e.g., she couldnt even leave the office just because of me after 7pm) but she was always willing to support me to get a better deal. I think she is the best sales person especially for the people who want to make a decision without pressure. She provided what I asked but she never pushed me to make a quick decision. All the exceptional services provided by CT made me to get a car from Holmes Honda Bossier City even though it is 100miles away from my place. I think I will get my next car from her, too. I hope she will move to the dealer shop near by my place (sorry Homles Honda Bossier City). If you want to get a car with a good deal but without pressure, CT is the one you would like to work with.In addition to CT, I also would like to thank Ariel Edwards (Customer Relations Manager). She have introduced CT to me and she responded my questions and requests in timely manner. I appreciate her services too.

Sa
Review №7

This is the second car I’ve bought from Holmes Honda and I had a great experience! CT helped me get the deal I wanted and I got a great new car! Thank you so much CT!!

Ba
Review №8

On a whim, I decided to get a truck. I had NO idea what I wanted, but knew what I didnt want. Jason Dickens found me what I NEEDED! I am Super Happy with the service and quick response he had finding my New TO Me Dodge Ram 1500. This process was by far the EASIEST I have EVER experienced in purchasing a new vehicle. If you are looking for your next ride, Mr. Jason Dickens is My guy! Give him a call!

Kr
Review №9

John Adams was amazing to our family!!! I could not be more happy with the service that he provided. He stayed late when he didn’t have to. He answered all of our 1000 questions every time we called. He was fun and energetic. Definitely gave us the impression that he loved his job. And I am loving my new car!

Ke
Review №10

We had a great experience at Holmes Honda! John Adams is a top-notch salesman! He was welcoming, knowledgeable and easy-going! He made our buying experience a smooth, painless process. Weve been shoppng for months all over Louisiana and Texas and we were so impressed with this dealership. I would highly recommend Holmes Honda and John! Thanks guys!

Ka
Review №11

Oh what a great experience in buying a car!! Met with salesman, Jason Dickens and he made us feel no pressure, just provided us with everything we needed - along with some humor. While there was able to also get a quote on new auto insurance and discovered I was paying double from what was offered.Over all a wonderful, painless experience - would gladly drive the 2 hours to make another visit!!

Jo
Review №12

My family and I were looking for a new SUV. CT helped us with this process. She was very patient and understanding since we were on the fence about the price. She even let us take the car home for a night so we can make up our mind. That definitely helped us make up our mind because my husband fell in love with the car. I like that she wasn’t pressuring us like some salespeople do. We really appreciated that.Financing was easy and simple. If I ever need to buy another car I’ll be sure to look at this dealership first.

ta
Review №13

Jerhiame is the best car salesman ever ! He goes above and beyond and got me into my dream car

Br
Review №14

I am excited and very happy with my new 2021 Honda CR-V EX-L. My consultant, Jason Dickens, was very helpful and informative in getting me this car. I highly recommend Jason and Holmes Honda Bossier City.

Ka
Review №15

If youre looking for a car buying experience that will be the one that you will measure all future purchases by? Then you must stop by Holmes Honda in Bossier and ask for KYLE GARBARINO! Car buying has always been a stressful for me. Am I buying the right vehicle, for the best price, but most importantly.....will I have service after the sale? Answer, YES to all plus so much more!! Kyle is very knowledgeable, patient, easy going and makes sure that you get exactly what you want. For me, that meant going the extra mile to find my perfect vehicle and bringing it in for me. All while making sure I was informed every step of the way and that I was 100% satisfied before finalizing anything! Exceptional service, absolutely and when you see Holmes Auto Family this is how you will feel working with Kyle. Thank you for taking such great care of me and Im the proudest new owner of my 2021 Honda Accord Hybrid!!!

El
Review №16

I just recently leased a 2022 Honda Civic As my FIRST car on my own!!! Let me say It was way easier then I thought it would be!😂 Jason And Kane helped me so much they made sure the process wasn’t stressful at all, I had no worries about anything also I didn’t feel any pressure! I am so grateful for Holmes Honda’s help!!

Ti
Review №17

Just bought my first car with the help of Jason Dickens at Holmes Honda in Bossier! He was SO helpful and I could tell he had my best interests in mind while taking me through the whole process. Him and the other employees at Honda are the reason I drive out of the way because I know I’ll always get quality service.

Ja
Review №18

I will like to brag for a minute about my salesperson. John was amazing. Though it took me some time to decide on choosing of a vehicle, he was very patient, attentive, and knowledgeable to what ever info I needed. Once a car was chosen, he thoroughly went through everything to make sure I understood everything and before I even signed I got a chance to test drive it and he was there to assist every step of the way. JOHN showed me not only does he love what he does he really cares for his customers and even after my purchased he reached out to make sure I was still good. I would recommend him to everyone that I know or see who ask about my vehicle. He is the go to guy at Honda Bossier. YOU ARE TRULY A BLESSING. GOD GAVE YOU A GIFT TO HELP PEOPLE AND YOU DO AN AMAZING JOB ... ANYONE READING THIS, IF YOU NEED A VEHICLE AND YOU NEED AN COMPASSIONATE STRAIGHT FORWARD PERSON.... JOHN ADAMS IS YOUR GUY!!!😊😊🙏🏽🙌🏽

Br
Review №19

Jerhiame was very helpful and extremely knowledgeable. He helped us find out new car and we could not be happier.

Aa
Review №20

It was my very first time buying a car and they were very patient and understanding with me. My salesperson was CT McMillian and she was so kind. She saw how excited I was to get my first car and really did everything she could to make sure I felt comfortable. Could not have asked for a better salesperson!

Gr
Review №21

My husband and I were helped almost immediately after arriving, our salesman answered all questions and was super friendly! Highly recommend Holmes Honda and especially, our salesman John Adams. Awesome guy, very informative and knowledgeable, kept us in the loop as much as he could and really worked with us to help get a beautiful car within our budget! He’s very good at his job, and clearly loves it! I got to test drive my car before I bought it, he showed me all the features for it and even walked me through some of the settings on my car to set it up just how I wanted it after we purchased it!

Va
Review №22

I just want to give a BIG SHOUT OUT to CT McMillian and Jason Dickens over at Holmes Honda in Bossier City and say those two sales people are an absolute delight to work with. I can not thank both of them enough for the time that both of them spent helping me and my girlfriend out in picking out and locating the perfect car for us. Never once did we feel pressured to buy anything and we were always treated like family. I would definitely recommend both Jason and CT to anyone who is looking for a new vehicle in the future. You will not be disappointed. They both deserve to have their face on their billboard for Salesperson of the month!!!

Mi
Review №23

After my car broke down in Shreveport, Kane and his team did everything possible to get me back on the road again. I just want to thank Kane and Nathan for walking me through the problems and offering me solutions. Thank you for getting me home safely to Texas!! WONDERFUL customer service and support.

Fa
Review №24

We worked with CT. She did a fabulous job. She was very thorough with even the smallest of details. She made sure to keep us updated on the status of the car as it was being prepped for me to pick it up.. This is my second car bought with her help. I would recommend anyone to give her a call if you are in the need for a car.

wa
Review №25

CT McMillan is a superstar. She is knowledgeable, hard working, polite, and goes above and beyond what most salespersons do in their business. We have bought two new vehicles from her and her performance is stellar. She is a rising star. See her for a fair deal and her outstanding work ethic. She will be promoted soon, as she should be, and this is the time to deal with her while she still pounds the pavement and working hard for her customers.

jo
Review №26

Can’t recommend holmes honda enough - particularly my salesperson Kyle Garbarino! i’ve purchased two vehicles from him now and both times it’s been an easy, quick, and enjoyable experience. his knowledge of the product was evident and he answered all of my questions before & after the sale. will definitely go back to Kyle for future vehicle purchases!

Pa
Review №27

I met Jason Dickens one day last summer when I happened to ride my bicycle past Holmes Honda and decided to just “look around.” We hit it off gabbing about various things, but I was not ready to buy quite yet. I decided that day, when I was ready I was going back to Jason. We bought our Honda Pilot last December and could not be more pleased. Jason was very personable and made the sale easy. We were trying to decide between two models. He did not encourage or discourage us on either one. He let us decide on our own. I would recommend Jason to anyone looking for a vehicle at Holmes Honda. I believe he was honest and actually had our best interest for a new vehicle at heart. I have contacted him a couple of times since with questions and he has always returned my call and answered my questions. We love our Honda Pilot!

Ty
Review №28

Big thanks to my salesman Nate Teague on helping me out, he is a great guy and knows anything you need answers to. He helped me out on finding exactly what I was looking for and the budget I needed to be in for what I could afford. Would definitely buy from him a second time whenever I need something else👍

Wa
Review №29

You want a car buying experience to be smooth and easy, go see John David Adams at Holmes Honda Bossier. He was very knowledgeable on every SUV we looked at. He answered all of our questions and made the car buying proces easy. My wife loves her new Passport! Thanks John!

Ke
Review №30

We had a great experience with CT McMillan as our saleswoman and purchased an Odyssey. They are very knowledgeable about their inventory and the market.My wife and I appreciated the clean interior and clean bathrooms.

Tr
Review №31

Anyone that’s looking for a car needs to head to Holmes Honda in Bossier and ask for CT Mcmillian! She was amazing to work with! Super friendly, no pressure, honest and made my whole experience very pleasurable. Thank you CT for one of the best vehicle buying experiences that I’ve ever had! 😊

Su
Review №32

In April 2021, I purchased a Honda Pilot from a wonderful sales associate, Nathan Teague. He listened to my list of “wants” and patiently guided me to the perfect car. He was very professional and personable. Anyone looking to buy a Honda cannot go wrong asking for Nathan at Holmes Honda Bossier City.

Ma
Review №33

Easiest car buying experience ever! Jason Dickens is an excellent salesman. He answered every question from start to finish. Excellent customer service!

Je
Review №34

Wow! Dealing with Jason Dickens ( aka: Jason with the hat) was by far the easiest, most hassle free, and dare I say enjoyable experience that I have ever had while purchasing a car from a dealership. He took an experienced I have always hated and he literally made it fun. He is laid, back, funny, pressure free, but was extremely knowledgeable and helpful in every aspect of helping us get exactly the car we wanted. We cant say enough good about him and our new Honda Accord!

Ho
Review №35

We have been a customer of Holmes Honda for five years. Four vehicles in and the staff have always been excellent. This week we purchased a new car, from John Adams. His knowledge and attention to our interests were exceptional.We also had our CRV serviced in Bossier this week. Diedra was our service rep and as with John she did a fantastic job of getting things done. She was a pleasure to work with and extremely knowledgeable.

Wa
Review №36

Had a most pleasant buying experience today. Jason Dickens was very helpful and listened to what we were looking for. No high pressure tactics. Couldn’t be happier with the 2021 Accord we bought for my daughter.

ro
Review №37

Great experience. Kyle helped me get the vehicle I was after and it was an easy experience. The dealership was very clean and everyone was friendly. Definitely recommend

De
Review №38

We had an amazing experience at Holmes Honda of Bossier working with Brent McCarty. He is an incredible salesman and made the process so smooth and painless. It was the best experience my husband and I have had with the car buying process. I would highly recommend his services if you are in the market. I absolutely love our new Honda CRV!Devin Shropshire

Sa
Review №39

Absolutely amazing customer service from Sales and Leasing Agent Jason Dickens! We could not have asked for a better experience buying our new Honda Pilot. From the General Manager to the Insurance Agent to the Financing Agent, everyone, every step of the way was just insanely helpful, transparent, and wonderful to work with. Weve never had such a quick, relatively painless, and professional experience buying a vehicle. Holmes Honda has seriously stepped up the game in car sales!

Kc
Review №40

I had the pleasure of working with Rodney Jefferson. Rodney is a professional at what he does. Sells Honda vehicles & trucks; he knows his product very well.I purchased a Honda Civic Hatchback and Rodney made sure I was totally oriented with how to use the vehicle, its safety features, assisted me with hooking up my phone to the vehicle computer. He gave me the grand tour of the vehicle and I truly appreciate his time spent assisting me to get to know my vehicle.I highly recommend Rodney because his service and care of his customers is excellent! Mahalo Rodney!

Ki
Review №41

I highly recommend JASON DICKENS at Holmes he was an absolute delight. He had all the paperwork ready for us when I got off work so all we had to do was sign and go. We have purchased alot of vehicles over the years and this was definitely the quickest we have ever been in and out of a dealership. Thank you for such a wonderful experience and we will definitely see you for future buying needs.

St
Review №42

Kyle Garbarino at Holmes Honda in Bossier is the best! Super sweet and very reliable! He gave me the best deal and gave me the best advice on my car’s value. Answered all of my questions, made me feel comfortable and confident with my purchase! Thank you Kyle! You are the bomb!

St
Review №43

I HIGHLY recommend Nathan Teague!! He made my car buying process a very rewarding experience. I used to dread going to dealerships but this is the first time I felt my time and wishes were respected and there was no pressure at all. I actually feel like he cared about what car was best for me and not just selling me the most expensive vehicle he could. His knowledge, kindness and clear communication made this service process so much easier. He even makes sure to take care of you after you purchase your car and is always open to questions I have. Thank you so much Nathan for all your help!

Ra
Review №44

John Adams was very helpful and patient with the purchase of my new Pilot. He even took the time to show me features before I left even though it was well past closing time. I would highly recommend this very friendly dealership and John Adams himself! Go see him for your next vehicle purchase!

To
Review №45

My car broke down on a Friday and was not worth fixing, I spent the next two days browsing inventories and talking with dealers that did not seem to care what I wanted as long as they could try to get me to buy then and there. That all changed when I went to Holmes Honda. I originally went to the Shreveport location and met Michael Price who actually took the time to make sure I could get a deal in my budget with the features I wanted. If you are shopping in Shreveport I highly recommend speaking with him.Unfortunately the available inventory did not quite fit what I was looking for so he became my liaison to the Bossier branch. I was not thrilled to be transferred to a new sales representative at first, but my reservations turned out to be unfounded. I then met with CT McMillan and she continued to raise my expectations for a car salesperson in the area. She helped me find a car that had every feature I wanted at a price I could afford with a better interest rate than my pre-approval had (shout-out to the finance department, specifically Nicole).I never felt rushed or obligated during my experience with them. They always catered to what I wanted and not what they wanted to sell. I can not stress enough how much better it is to work with their sales, finance, and insurance teams than anyone else in the area.Tl;dr: Holmes will get you in a car that you actually want, at a fair price, and wont pull any BS on you.

El
Review №46

Holmes Honda Bossier is a great place to buy a car. John Adams helped me and he was great! He was very informative, honest, and got me what I needed.

An
Review №47

Mr.Rodney is a true gem! Not only is he a pleasure to work with, but his intelligence on cars made me certain I made the right decision with my Honda civic! The entire Honda staff was professional and made sure I left satisfied. I will certainly be back. If you want a great car and even better car shopping experience, Mr.Rodney is your guy!

ja
Review №48

I had just recently got the new 2021 Honda Insight and it was the best choice I could have ever made! Mr. Rodney was such a life saver and the best sales person can ask for. He is so sweet and kind and gives great advice for each vehicles we looked at. His advice for the Insight was what leaned me into hetting it. I will most definitely come back to see him and the Holmes Honda Staff!

Ti
Review №49

I was very impressed with the customer service Kyle at Holmes provided me when I was looking for a vehicle. He answered my questions and made it easy to figure out my options.

Sh
Review №50

I highly recommend Kyle Garbarino at Holmes Honda in Bossier! He has sold 2 vehicles to our family now and we’ve formed a friendship. He’s professional and will do everything he can to make your experience with them awesome! We’re loving my brand new 2021 Honda CR-V! Go see Kyle!!

ch
Review №51

By far the best experience Ive had bring a vehicle into a dealership. I was greeted right away and asked what my problem was, seeing as Im new to the Honda brand. I will most certainly make the drive to bring my car back here from now on. Tyler I believe his name was, the service manager was extremely informative and helpful so thank you ask for making this so easy.

Ca
Review №52

Jason Dickens helped make buying a new car truly fun and exciting! He is very knowledgeable, not at all pushy, and helps you feel comfortable with the whole experience. Absolutely loving my new Accord and will be back here when it’s time for another!

hu
Review №53

Nathan Teague at Holmes Honda did a great job and got me exactly what I wanted. He had the car ready for me when I arrived. Only took about 30 minutes and I was on my way in my new car

Ca
Review №54

We came in to Honda today not at all expecting to buy an SUV. we are leaving with a 2021 for $5 more than the payment we already had! All thanks to Mr. Rodney Jefferson. He made it so easy. Highly recommend! I’ve always heard terrible things about buying a car, but he made our experience absolutely incredible!

St
Review №55

If you are in the market for a new vehicle, ask for Kyle Garbarino! Throughout the car buying experience, I have experienced many terrible car salesmen that did not know their products, were not friendly, and made the car buying experience very stressful and aggravating. Kyle put all of my worries aside, was very kind and made it a fun experience. He was able to find us the perfect vehicle (and we are very picky!) and get us in and out in only a few hours!Go see Kyle ASAP!

Ka
Review №56

My boyfriend bought his new car with Nate Teague, we were so happy with how quick and easy the process was! Highly recommend working with him!

Th
Review №57

Brent was our salesman and did an amazing job. Hes very patience and knowledgeable about Honda Vehicles. We ended up picking up two vehicles from Brent in one day!

Ka
Review №58

I went to Holmes Honda and worked with Nate! He was SUPER helpful, professional, and so kind throughout the experience! Great customer service here ! If you need any help, ask for Nate!!!

St
Review №59

Nathan Teague sold me my vehicle and it was the easiest process with the best service I’ve had

ni
Review №60

Been to Holmes Honda multiple times, Nathan was by far the best salesman I’ve dealt with. Very patient and professional.

Ch
Review №61

Jason Dickens was extremely helpful and very pleasant to buy our car from. He treated my husband and I with very good hospitality and I can definitely see us buying another vehicle from him in the future!

ha
Review №62

This is my 4th Honda and I can say I’m obsessed!! Not only is Honda such a great company, but the employees are amazing as well! Jason Dickens is an absolute blast to deal with, the funniest guy around, and so helpful! If you’re thinking of checking out Honda, go see Jason and get that car!!!

Re
Review №63

Just got a new to me car from Holmes Honda in bossier . Love my new ride. Thanks NATHAN TEAGUE for making it so easy ...

Ty
Review №64

Kyle Garbarino at the Holmes Honda in bossier city was flawless. He made this process silky smooth from start to finish. His knowledge of these vehicles, inside and out, was immaculate. I will forever be coming to him for all of my vehicle needs.

Jo
Review №65

Going to Holmes Honda in Bossier is always a great experience! Their service team is always so nice and caring regarding their customers needs. They go above and beyond to ensure their customers are happy and taken care of. I would recommend Holmes Honda service team in Bossier City any day!

ja
Review №66

Just recently, I had purchased an all new 2021 Honda Civic EX-L with this dealership. Mr. Rodney Jefferson was the best person to be anyone’s salesperson. He is a very nice and kind man who knows what he’s talking about. He gives great advice for whatever your Honda questions may be!!!

Mi
Review №67

My experience with Holmes Honda Bossier was amazing. My sales person was Kyle Garbarino. When I first went to the dealership, I meet Kyle. He is a no pressure sale person. Kyle was always available to answer any questions I would have. The process of purchasing my car was very simple and quick.

Vi
Review №68

I had a great experience buying a new car at Holmes Honda Bossier City. Rodney Jefferson is an awesome person to work with, he made sure I was comfortable and that I understood the entire process. I’m leaving this dealership a happy buyer and won’t hesitate to do business here again.

St
Review №69

Best car buying experience Ive ever had. The facility was clean. All the employees were friendly, and Jason Dickens went above and beyond with his customer service. And best of all, I love my Honda Passport!

Ja
Review №70

Nathan Teague is a terrific Salesman I love his honesty and sincerity he helped me in a crucial time I highly recommend him Kevin .Kane and Pete as Managers are the Real Deal I love doing Business with them as well as Nathan

Ti
Review №71

Great service, great car, great deal from CT Macmillan. Best car-buying experience I have had.

Co
Review №72

Had the best car buying experience thanks to Jason Dickens! He is the best!! Go by & see him, you won’t regret it!!

Ta
Review №73

This was my 3rd Honda but my 2nd with Jason Dickson at HH BossierI’ve bought many a vehicle and never had a salesman make me feel as comfortable about a sale. He bet me he could get me out of my 1 year old passport into a new one and danged if he didn’t win that bet!! Go see Jason y’all.. he’ll be the one in the cowboy hat and he’s as honest as they come

Ch
Review №74

Gabe,Andrew and all the guys were amazing! They have amazing customer service!

Wh
Review №75

I had an issue with the moonroof on my 2013 civic si. I pulled right into one of the service bays and was quickly greeted by the assistant service manager. I showed him the problem and we went to check on the availability of the part in question. The man in parts could have been nicer, but he looked up my part. The only issue I have with Honda is the very high cost of any part they sell. The assistant service manager asked if I wanted to schedule a diagnostic test even though my car wasnt throwing any codes. I politely declined and took to the 9th generation civic forums where I quickly found the answer to my problem. Id recommend having a tech come out and take a quick look for an existing customer if available instead of automatically jumping to asking someone to schedule an appointment. That, and lowering parts prices a bit. Theyre marked up way too much. I literally saved myself $292 just by looking online.

Ve
Review №76

This is my second car purchase with John Adams at Holmes Honda in Bossier! He is a great sales professional and does not waste your time, ask for John at the desk to ensure your time and money is spent wisely!

AN
Review №77

This was a quick and easy process, and Brent was with us in the process the whole time. He was not pushy, but very informative and helpful. It was a great experience!

Ti
Review №78

Jason (Cowboy) Dickens made my new purchase seamless. Couldn’t ask for a better experience!

Ed
Review №79

Holmes Honda Bossier has the best customer service of any dealership! They know you by name and greet you like family. Kyle is always willing to answers questions after the sale.

E.
Review №80

I recently boughtt a Honda Ridgeline from Honda Bossier. I am very happy with the vehicle to say the least. I got very good service by the staff there, notably Mr. Andrew G. I am very happy with it and I was able to trade my old Toyota Tacoma in as well a finance there (with a good interest rate).

Ti
Review №81

I want to thank Rodney and the Holmes Honda for the excellent and professional service they rendered to me. His honesty and relaxed atmosphere helped calmed me, because I was very nervous about the next step in my life. You are so appreciated! Thank you, Tina Thrower

Co
Review №82

Kyle Garbarino is the best!!! He made the experience very easy and I’m so happy with my purchase.

Sh
Review №83

We recently bought two vehicles from Rodney Jefferson at Holmes in Bossier. He was excellent doing all that he could to get us the best deal possible. He, along with the managers and finance guys were so helpful in getting us the best deal. I can’t say enough good things about him and Holmes Honda of Bossier. If you’re in the market for a new car we definitely recommend Honda and Rodney. Thanks again guys.

Ho
Review №84

Nathan was very helpful in helping me find something within my budget and made it easy

Ab
Review №85

Nathan Teague at Holmes Honda was a great help finding my new car! Will definitely be back and suggest going to speak to him directly if you are in the market for one

Pa
Review №86

My experience getting a scheduled maintenance was not so positive. While I was able to eventually get my repairs done, they took much longer than Id anticipated. I arrived for my appointment at the scheduled time (10:15 AM), and was held back multiple times by either an operation taking longer than expected, or being asked if I want an additional repair done. While I understand this could be seen as helpful, I didnt enjoy being pestered over and over about certain part replacements or repairs that Id already refused, or being given new information about it to change my after. I ended up leaving at 4 PM and lost a lot of my day.

Ad
Review №87

I am extremely frustrated with my own post buying experience and that of my daughter. I bought a Certified Used 2017 Accord Sport SE in June of 2020. When I purchased the car, I was told that when the tag came in that I would be notified, and I could then come pick the tag up. I told my salesman that I lived 70 plus miles away and that I would prefer that he mailed it to me. He told me that he would make a notation and it would be mailed. Almost 7 weeks later (one week before the temp tag expired), I had not heard anything, so I called the dealership to inquire about the tag. The receptionist told me that the tag was in, so I could come and get it. I told the receptionist that I was told that it would be mailed. Four days later, I received it in the mail. If I had not followed up, then when would I have received my tag? In spite of my own previous experience, when my daughter was in the market for a car, I encouraged her to checkout Holmes Honda in Bossier. After purchasing a Certified Used 2020 Honda Civic EX in December of 2020, my daughter’s tag experience was even worse than my own. When she purchased her car, we made it clear to the salesman that we needed her tag mailed, because she would not be traveling 70 plus miles to simply pickup a tag. Once again there was an assurance given that it would be mailed. My daughter began calling two weeks prior to the expiration of her 60-day temp tag. She was told that the tag would be mailed. After she called again last week and felt that she was being given the runaround, she asked me to intervene. On Wednesday, March 17, 2021, at 9 am, I called the salesman who sold us both of our cars, and I explained the situation. He told me he would “overnight” the tag. Three days later still no tag. I called yesterday (3/19/21) and left a voicemail for the general manager and did not receive a call back. Today, we are approximately 4 weeks beyond the expiration of the temp tag. I really wish I had not recommended this place to my daughter for her car buying experience. This is outrageous.Update (3/21/21): Jason Sims, the GM, communicated with me after business hours on 3/20/21 in an effort to address the aforementioned situation. He took personal responsibility for the situation. As an immediate fix for the problem, he promised to drive 70 miles to my daughter’s home and deliver another temp tag as a stopgap until the permanent tag arrives in the mail. As promised, Jason personally delivered a five-day temp tag. Accordingly, I have upgraded my previous rating; however, I shall withhold my final review rating until after we receive the permanent tag.Final Update (3/22/21): The situation was resolved today with the arrival of the permanent tag and registration. The personal effort made on the part of the GM to address the problem made the difference regarding how we feel about the outcome of this protracted situation. My final review rating is 4 out of 5, which includes both of our initial buying and post buying experiences.

LU
Review №88

Awesome place to buy my first car. Jason Dickens is the person to see. He was helpful and knowledgeable. I know where Im going when I need another car.

Sa
Review №89

She was very organized and very professional. She had a positive attitude and kept updated about everything with my vehicle.

Tr
Review №90

Beyond a five star rating for my salesperson! CT made my car buying experience so easy. She was super professional, personable, and knowledgeable. I could not have asked for a more smooth transaction (not what typically comes to mind when you think of buying a car)! I don’t venture out much so I stuck close to CT while at the dealership, but the other employees I did meet were genuinely nice and the general vibe of the business was friendly and welcoming. I should add that I’m loving my little CRV! In summation: Need a car? Go straight to Holmes Honda in Bossier. Feel free to say “Hello” to anyone you meet but don’t stop until you find CT, then buy a car from her.

An
Review №91

I’ve called several times to this Holmes Honda and even left messages and I’ve gotten no call back. All I want is my oil changed. That’s it nothing major. It would be greatly appreciated if someone would actually ANSWER THE PHONE!!!!

mi
Review №92

Ive had the pleasurer of buying two Honda civics in the last two years from Holmes Honda in Bossier City. My salesman is Nathen Teague, he is one of the nicest and most honest salesman i have done business with. Just recently i had a problem with one of our civics, called him up to check on it, he said let him check on it and get back with me. About ten minutes later he called me back and told me my car should be ready in a couple weeks due to a backordered part.

Je
Review №93

If you want smooth, classy service come see Mr. Rodney at the bossier location. I have bought several vehicles over the years, and this has been one of the best buying experiences.

Br
Review №94

It is a very nice place to get my Ridgeline repaired

Ra
Review №95

Kyle G.was awesome to work with. Honda bossier is the best.

Ro
Review №96

I just recently bought a suv from Nathan Teague and it was a great experience. He was very knowledgeable about the vehicle and very helpful. The process was easy and fast.

An
Review №97

Wonderful experience and I LOVE my new Honda Pilot!! This is my very first Honda and I could not be more pleased with the vehicle!! Rodney Jefferson and Jason Sims are fantastic at their job and you can tell they really care and want to help you! The entire staff I dealt with was superb! They made sure to get the numbers where I needed them to be!! My husband also gets his Honda serviced there and has always been very pleased with the service received!! Anyone in the market for a new vehicle should most definitely go to Holmes Honda!!!

Ch
Review №98

Highly recommend this place if you are looking for a good car and good service. I am loving my Honda Civic. Andrew Godfrey was my salesman and he is awesome! He is not only kind and knowledgeable but very patient and took time to explain how all the extra features work! I expected to be there all day signing paperwork, etc. I was in and out within 2 hours!

Da
Review №99

Excellent service! Found us exactly what we wanted! 1000% recommend using Brent McCarty

Ma
Review №100

If I could, please let me walk you through my recent journey and amazing journey at Holmes Honda. I’ve purchased three new vehicles from Holmes Honda the last few years and was very excited for our newest addition, a 2020 Accord Touring. We purchased the car in August 2020 and fell in love with the car, but unfortunately after only 42 days/around 2,500 miles of owning it my wife called me and said the transmission light was on. She was going to limp it the 1.5 miles to Holmes Bossier to have it checked out. I assured her everything would be fine, after all it’s a new Honda.My wife checked in with the service writer, given a loaner car and told she’d have an update when the technician knew the issue. Around 4:00 pm I received a text from the service writer informing me we’d need a new transmission. To say I was floored at the news was an understatement! Who’s heard of a Honda breaking anything with less than 2,500 miles?! When I informed my wife, she was very distraught since I literally just installed the permanent tag just two days prior to this occurring.Nevertheless, I expressed to her I would go to the dealer and speak with someone and let them know the situation and see if we could get help.After arriving at the Bossier location, I introduced myself to the service writer and asked if I could speak with a manager on our new car. She called the manager and he came down to the desk and introduced himself as Mr. Jason Sims. I requested if he and I could go speak in a private office so he led me to his and invited me in and to have a seat. During the discussion I was able to with explain to Mr. Sims and I informed him of the situation, how long we’ve had the car, and how Kim and I were totally distraught at the unheard of situation.I explained that I’m retired military and not trying to get over on anyone, just trying to be an honest person providing my wife with a reliable car because I still travel away from the family. Mr. Sims attentively listened and wholeheartedly empathized with me then asked, “Sir, what would you like to do”? I indicated that I no longer feel comfortable with a totally rebuilt car and what is required to swap a transmission out; I fear the car will never be the same and that’s not why I bought a new Honda. Without hesitation Mr. Sims said “Let me see what I can do for you, I understand you no longer want the current car, but you still love your Accord”. Mr. Sims assured me he was there to help and he would “Make it right”. I left the dealer that evening relieved and went home to tell my wife what transpired and tried to set her at ease, Mr. Sims would come through and take care of us.Mr. Sims didn’t fail to deliver on his word, Holmes took our old Accord back and seamlessly swapped it out with a brand new one with the payment and great interest rate transferred over as well. Last evening we took delivery of our replacement Accord Touring and couldn’t be happier. I wanted to ensure I took the time to thank first and foremost Bossier Holmes General Manager, Mr. Jason Sims and our salesman Mr. Jason Dickens. In a world full of unrest, uncertainty and plain disregard for others I found the contrary at Holmes Honda. Thankfully I was able to sit down, calmly discuss and truly connect with a consummate professional in Mr. Sims. You just don’t come across managers such as Mr. Sims very often where he’s the face of a company looking out for me, the “little guy”. We are ever grateful of the overall experience, we can’t express how thankful and blessed we feel. We highly recommend Holmes Honda to everyone due to their unfailing customer service and the expert way of handling a bad situation and making it good. Thank you for everything!!

Information
100 Comments
5 Rating
  • Address:1040 Innovation Dr, Bossier City, LA 71111, United States
  • Site:https://holmeshondabossiercity.com/honda-service-offers-bossier-city-la.htm
  • Phone:+1 318-963-5669
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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