Drove my vintage car there last June for an estimate and was pleased with my visit. Returning from vacation, I took the car there for the work this month, and was very pleased with the work.The original owner of a 1976 BMW 2002, I am intimately knowledgeable and protective of this car. I gave them an OEM front nose panel to use, and we agreed that they would cut and weld in what they needed, instead of replacing the entire front nose. The result is beautiful, the paint match excellent, and the job was delivered on time.If you have a vintage and/or collector car, don’t hesitate to leave with Kevin. He takes his jobs personally, his front office works hard to interface as needed and get you what you need, and his garage back end is first rate! Got an issue? Go see Kevin.
Took my vehicle in for an estimate and drove away with the vehicle being repaired and at no charge. I thought I was going to need the front bumper trim and fender replaced because of scratches that would not go away no matter what I used. To my surprise the receptionist looked at the vehicle and came back with a squeeze bottle filled with a cream like substance and a microfiber cloth. In a matter of minutes the damage was gone . It was like a magic trick. When I asked for the bill she told me no charge. Many times you read reviews and wonder if they are true. I can attest to the truthfulness of this review because when it happened I pinched myself to see if I was dreaming. I hope I never have to use their services ever again but if I do I will take my car there without hesitation.
First I would like to say a big fat thank you to Kevin for the amazing work! Not only did he fix the car, it was way better than before the accident. Incredible! Awesome communication, great quality, and great customer service. Car wasnt ready by Friday like it was supposed to be. Which was fine because the earliest I could get there was Monday morning. It was ready by 4pm. No big deal, I took a well needed nap. My airbag light wouldnt turn off. Thought it was the battery but the program just had to be relearned. That set me back about an hour. Once again, no big deal because I would have rather that than an airbag not deploying in the event of an accident. Everything went as expected and went way above my expectations. Heres where I get a little upset. I understand that they just do collision work. Its a dirty dusty job. Somehow the inside of my car is covered in what looks to be black dust. I assume from the sanding. It wasnt a little, its alot. I just took a rag to it to get the majority of the debris. I wiped all the scuff marks, no big deal I expected that. Started driving and kept sneezing for my 12 hour drive home. Couldnt figure out why. I thought that maybe one of the staff members had a dog and got some hair in the car. Nope. After 5 hours of sneezing I took the car to the car wash and vacuumed it out thinking that maybe there was just to much dust that I didnt see. Nope. Still kept sneezing. My cabin air filter was full of the same back dust that was all over the inside. How this happened I dont know. What gave it away was my white shirt and glasses were black with that same dust. Not really sure how Im going to all of it out but Ill figure it out. Any way finished the vacuuming and cleaned up the rest of the inside with leather cleaner and a magic eraser for some of the stuff marks during repair. Got to the windows. Paint residue on the inside of the windows. I cant scrub it off and I cant take a razor blade to the spots because of the tinted windows. Like I said, how, I dont know. The lady I picked my car up from was very nice. It was her birthday and it sounded like she was late for her party. I didnt want to bother her with the inside because, well, its her birthday. Long story short I would highly recommend for the body work. Its astounding! I would definitely go back. Wish my interior wasnt a mess, but figured it was worth mentioning.
I took my 1970 Monte Carlo there because it had a scratch on the quarter panel driver side due to the hood hinges being faulty. I received an estimate for $1,533.07 as the total cost in repairs and to replace the hood hinges and have them adjusted. The car was there for two weeks and when it was picked up, the hood was not adjusted, the hinges were still loose, and it was so bad that it scratched the front of the vehicle. On top of that, I was charged additional money than what was agreed upon before the work started. I was not even notified of this extra charge until the bill was to be paid. At this point, the car had more scratches and problems than when it was initially dropped off. I wanted to keep it in the shop while waiting for repairs to be done on the damage that occurred while there but was told I had to bring it home. Every time I had to bring it home there were water spots all over the engine bay and the entire vehicle had to be wiped down. I even provided my own plastic to cover the motor. We were told by his painter/partner that they are not a detail shop but instead a paint shop, however, you would think they would clean after themselves. They kept telling me they were so careful with the car and by the third time there was no satisfaction guaranteed for the money paid so I recommend not bringing your car or classic car for that matter to this site.
I picked up my car today and was impressed by the quality of the repair and the reasonable price. The owner and staff was friendly and professional. I would highly recommend.
Not knowing who to choose, I took my chances with Jacks Body Shop to repair a ding on the back bumper of my Mercedes SL (parking lot bump on Christmas Eve). I cant be happier. Their price was good, the shop was clean, the people were really nice and the work they did was fantastic!!! I hope I dont need them again, but if I do, I will go to Jacks!!!
Love the work the do and the people are friendly. Have had them do paint work for my bike and now my car. Wont go anywhere else.
I had my Mazda CX-5 scratched on front bumper and the owner Kevin waxed it himself, had the pearl white paint on hand and painted the chipped paint! Looks brand NÉW and he said it’s FREE ! He was thoughtful, professional and felt it took him 5 minutes to fix it so wouldn’t charge me! The shop was clean, the staff so friendly and made sure I was being helped immediately! It’s a Class Act operation and I’ve already recommended them to my neighbors and friends! Very few kind compassionate people out there these days! Thank you Jacks Collision 💥
There was massive miscommunication between the insurance company and this shop and admittedly, myself. The work they did was good but the price was exorbitant. $1,500 to replace a door and paint it to match the vehicle. I would have expected a straight quote for every job before doing it but that was not forthcoming.The people there are friendly but I would most probably not go there again and regret going there in the first place.Edit: It is not enough to just say what work is planned. You must communicate to the customer exactly what it is going to cost. You dont complete the work and then stick them with a number. Thats basic level of professionalism. Otherwise it is a predatory practice. I should note that the insurance company paid another $300+ for this job, making it over $1,800. If I had known its going to be that much, I would have gone elsewhere. The door was functioning fine except it was not responding to the button. Pulling the door handle was opening and closing the sliding door just fine. It was just the button that wasnt working. That wasnt worth nearly 2 grand. I dont think this shop appreciates a value proposition.
Ive had 2 experiences...1st.. because of quality referrals, I had front end damage on my 2019 M4 repaired. They were price competitive, completed the work on time and did an exceptional job of returning the car to a show room look.2nd.. because of the prior experience, I returned with a bumper that had been bruised by another vehicle in a parking lot. With a smile, I was ask to wait while the damage was evaluated. 5 minutes later, my car was returned (no visible damage). They were able to pop the dent out and visibly eliminate the scratches. No only at no charge but with a courtesy vial of BMW matching touch up paint. They refused any offer of money and simply stated that this was the right thing to do... amazing!
I am so impressed & beyond happy with the work done to my car at Jacks Collision. Needed a whole new bumper, fender, & paint job done. Kevin was the right one to talk too !!! Reasonable estimate, quick, and efficient! Beautiful shop as well. The owner Kevin takes pride in his shop! Thanks Jacks Collision Center I will forever be referring customers to you! :)
I have been to Jacks twice now. Once last year when I backed into a poll and just recently when paint on the front of my 2012 car was chipping away and a headlight lense was turning yellow.Im retired and I vacation in Bonita for 3 months a year, thats only to say I dont live here. I have to say not only did they go above and beyond in each of my visits but they made me feel like they knew me and they really cared. They were very fare about what they charged and went above and beyond what I expected. I wish this team would train other companies on how to run a business and how to treat customers. I highly recommend using them if you need the kinds of services they provide. Homerun!I would add that the front office person I worked with Amanda was the person I spoke with on both visits and she knows how to make a customer feel heard, special and supported.
Good old fashioned customer service!! What a great place to do business! I highly recommend this company. Thanks for taking care of this N.C. guy that was stranded. Glad to be back on the road safely.
I cannot say enough good things about Jacks! Kevin, the owner, is such a nice guy. They really helped us out when we were in a bind. Very thankful for their efficiency and their great work. Highly recommend!
Doesnt have available parking space seen, making demands high for such a good job on cars
Perfect repair on the wifes white RAV4 which got scraped and dented on the drivers side.
Prompt, courteous service and high quality paint repair.
Our car was in a hail storm and had 100’s of dents as a result. Kevin has a worker who did a phenomenal job in repairing every tiny dent and replaced some window trim as necessary. They worked incredibly well with our insurance company and arranged for a rental car to meet us at his place. We will definitely be back if we future issues —- they are the best . Thank you so much for making this procedure rather painless.,
I had a leak in the cabin of my Silverado. Kevin was knowledgeable and gave me suggestions over the phone. He also looked it over in person when I struggled to find the source. He suggested I replace a gasket on my own. He saved me time and money. Im glad to know if I need body work I have a good place to go close by. Thanks Kevin!
I had very minor damage from road debris that I hit and left a very small dent and scratch. My car is in mint condition and I didnt want to leave it like that, if I could repair it. Amanda was so nice and took care of my issue right away. Hopefully, I wont need them for a major repair, but if I do, I will be using their shop without hesitation.Anna Brewster
Professional service and the repair work is perfection.
Amanda and the entire staff were extremely helpful and took care of my issue as soon as I walked in the door. I called earlier in the day, and the person that I spoke to on the phone was very nice as well. I would definitely recommend to everyone and will be back in the future, if needed! Thank you!
Collision company the dealer recommended couldnt even give me an estimate for 3 weeks, went to Jacks and Kevin immediately gave me a reasonable estimate and did the work in the the 3 day window he promised for the amount estimated. The work was excellent, its just easier to use a good small shop for the best service and results rather than hassle with a huge national company.
Everyone at Jacks Collision are highly trained and experts in what they do. I’ve taken 3 vehicles to them for paint work and body repair over the years and have always been super impressed with their craftsmanship. They pride themselves in great customer service and I’d refer anyone and everyone I know to them. The owner, Kevin is involved and makes sure every customer is satisfied to the best of his abilities. Awesome place and great work.
Top notch body shop!!! Their work is excellent and customer service is top notch. Its tough to find a shop, or any service business for that matter, that truly stands behind their work. But, at Jacks, any issues that may come up are handled without question and one can definitely tell that the owner, Kevin, truly cares about his business and clients. They make sure every vehicle looks great and they will bend over backwards to make sure the customer is completely satisfied with the work that has been done. Thanks for doing such a great job with our car!!!
Very personable staff. Were very honest with me about costs and what work had to be done. They were patient with me while I worked through my car insurance, who took a little longer than I wanted. I got an estimate from North Collier Collision and they quoted me $3200, so I went down to Jacks and ended up with a beautiful repair for $2100. Im not sure what the extra thousand was for but theres a reason Jacks has 4.7 stars. I will take any car in need of repair or paint to Jacks 👍👍
It’s a bit pricy, but if you want amazing work done to the point where my car looked brand new again, kept their word finishing when they said they would, and satisfied with everything from start to finish then it’s worth every penny... Kevin and Amanda are easy to talk to and I’ll be going to them whenever I need anything done.
Kevin and his team did an Awesome job...like it never even happened! Thank You
After researching online and calling collision companies in the area, I brought my car to Jacks for a quote. The facility is extremely clean and professional. Kevin, the owner, greeted me immediately with a friendly and professional demeanor.He examined my car and explained everything that would need to be done. He reviewed the estimate that my insurance company provided, based on pics of my car, and explained that he would deal directly with the insurance to provide a more accurate quote and get the approval directly from them.The company handled every aspect of getting my car repaired and had it finished in the time frame estimated. They did a fantastic job on the repair work and made the entire process quick and painless.This is a top notch company that you can trust completely. This is clearly why they have such great reviews and why most of their employees have been there for decades. No need to look anywhere else, this is the company you want to repair your car.
Amanda was wonderful. The repair was a 10 out of10.
My VW got hit on the side, so I was referred to Jack’s and could not be happier! They are fantastic, and personable people who really do care about their customers. My car honestly looks better than when I first got it! I wish I could give more than five stars. They will be the only shop that I use and refer to any friends and family!
Very clean shop. Staff and owners are very polite and excellent people.
Great shop. They did an awesome (and quick) job repairing the front fascia on our relatively new car. It wasnt a really large job, but they treated it like it was as important as any other project in their shop. Kevin explained the quote and what they were going to do. Amanda did a great job of coordinating the customer contact. Very friendly, honest and customer focused people. Our car came back cleaner than when we dropped it off. No reason to go anywhere else for auto body work.
Great people. Very reasonable and their work is perfect!
Unfortunately weve had to use Jacks twice in the last few years, and always had great service from this incredible body shop. The vehicle always comes back looking better than new and I highly recommend Jacks and the Owner Kevin. Family owned and it shows with the pride they take in their work and making sure you are more than happy with their service, other companies should take note this is how its done.
Outstanding service. My truck looked good as new. I had an issue and Kevin picked up and delivered my truck to me. Highly recommended and the painter Justin is really cute 😍
Look NO FURTHER!! Kevin(the owner)is the BEST!! I had gotten into my very first auto accident in January( unfortunately I had gotten T-Boned). Not to mention my lease had just expired, and I was going to return the vehicle for a newer model!!! I had taken my Black Honda Accord to another shop previously, thinking that I would be taken care of. After 4 days of my car being in a “particular auto shop “ they wouldn’t work with my insurance company for parts needed!! I did some research online and heard GREAT reviews of JACK’s, so I decided to give them a try. The person who answered my phone call was “Kevin”, little did I know that he was the actual owner lol. Kevin is the sweetest person you’ll ever meet!! Great business man who went above and beyond to help me with my car. He even helped me with my rental car during the repairing process. When my fiancé and I picked up my car, we felt so welcomed. Kevin greeted us in a warmly manner and even showed us the “Classic Cars” that they were repairing (which was pretty cool )!I will be referring Jack’s Auto Collision to everyone I know!!!Thank you so much Kevin !!!
I have been using Jacks Collision for years and have always been happy with their excellent workmanship. My last visit was to repair a dent on my brand new 2017 Grand Cherokee from Hurricane Irma. They were able to color match the paint perfectly! I would highly recommend them to everyone.
We received top notch, excellent service. A pleasure to deal with. Took care of us beautifully.
I’m saddened to see obvious competitors (BB) writing such slanderous reviews to try and beat their competition. I suggest BB you focus your attention on your OWN business and maybe you wouldn’t have to write such negative garbage??? I’ve worked for the Lipscomb’s many times and have seen their work both low and high end and I assure you they are one of the best body shops around!!! I recommend them to my friends.
Kevin and his team have always provided outstanding service. I have recommended Jacks to many friends and customers and have always heard about how thrilled they were with the work and the great customer care they received. Thanks so much to the whole team for always going above and beyond. OUTSTANDING!!!
Want to say Thank You to Jacks Collision for doing a fantastic job repairing our Lexus. Kevin and his team exceeded our expectations and brought the front of our SUV back to like new status. Jacks Collision is a high quality outfit and I would/will recommend to anyone in need of their services!
The whole team is extremely professional, talented and customer service oriented. I was being informed by their team on every step of the process. They worked with my insurance company and went above and beyond. Thank you guys to get my car ready. Im really happy.
Someone ran into the back of our van. Jacks replaced and painted the rear gate. Looks as good as new. Friendly and easy. Worked well with our insurance company.
Had to have the door repainted on my new Tesla. I was worried but they did a perfect job. Looks as good as new, and they were very helpful and professional. They were also much less expensive than the competition.
Kevin also attacks any negative review posted which is sad. They admit no wrong doing like every job they do is perfect when it is sadly not. Its sad I trusted JACKS. Im getting ready now to have another shop redo the mistakes done on my classic vehicle.
Have used Jacks for our commercial vehicles in our fleet for many years. Their level of customer service is unsurpassed! An incredibly friendly and customer centric staff. They go the extra mile to drop-off vehicles and pick-up vehicles and ensure that every repair is perfect. I also utilized their services for my personal vehicle which had scratches on the hood despite it being brand new. They buffed out the hood and it looks like new again. will definately stick with Jacks as they have more than earned my business personally and professionally. You can trust that Jacks will do a fair and honest job with quality and care.
Such a professional establishment with top quality employees and work. Cars that come out of Jacks look better than they do/did brand new. Cant say enough positive things about them. Dont let anyone else restore/paint your vehicles.
Ive been sending my customers to Kevin at Jacks for years never have I had a complaint. Just want to thank all the staff at Jacks for taking care of me and my customers. Big Mike Victory Layne Chevrolet
They do a great job ! Very friendly and great work .
Cant say enough good things about Amanda and the team at Jacks Collision. Took my car in for a small but very annoying problem. I accidentally knocked the front sensor out of place and it was beeping all the time. It took a lot more work than expected but they were genuinely concerned to fix the problem and even call to follow up once I drove it home. They do great quality work at very fair and reasonable prices. I highly recommend them!!
Excellent work. Great people. I would highly recommend them. Kevin and crew did a fantastic job on my motorhome body repairs.
Amazing shop!!! Kevin is knowledgeable, friendly and professional. Had work done by him to damage on the front of my Lexus. When I got it back it was absolutely perfect!! Thank you Kevin for excellent work!!!
Very helpful, fast and honest team! Definitely coming back here for any body work.
Jacks repainted our 02 Toyota Avalon 4 years ago. Car looked great when I picked it up except for one small area. They promptly (and willingly) took care of that issue. Couldnt tell anything was ever wrong. We do keep the car washed and polished, and the paint looks great today, 4 years later. Found out about them by word of mouth and am glad I got the recommendation.
Got into an accident, randomly picked jacks based off reviews. What can I say, my truck looks brand new again 270k miles on it, jacks has reasonable rates paired with unmatched workmanship. They will do what ever it takes to get your vehicle looking great again, for instance, in my situation the supply company sent a damaged bumper 3 times, jacks was not satisfied and returned it each time till it was right, just to please the customer and give them the 5* service you seldom find in most auto repair shops, they arent just any repair shop. Amanda and Kevin helped me out immensely, meeting every need and question with a professional and precise answer. They handled the insurance company and tow truck drivers when I was out of town. Simply the best auto center youll find.
Backed into a pole with my SUV. The owner got my car in and out in no time. Quality work for a great price! Highly recommended across the board.
Took our 10 year old mustang in their for a paint job, their service was GREAT. Car looks brand new again. We highly recommend Jacks!
I highly recommend Jack’s Collision Center of Bonita!! Amanda was so helpful we had two accidents in one week two different insurance companies involved and she helped us get all claims submitted and payment in record time. They did a fantastic job on the repairs too!! I can’t thank them enough!!
Very fast and friendly service. I dealt with the owner and was very impressed with the excellent service and the very professional atmosphere. I had damage to the front end of my Van and it was repaired promptly. I will definitely recommend Jacks to my friends and family.
Great job. My truck looks new again. Finished on time. Im getting lots of complements . Im loving my truck again. Thanks to everybody at Jacks. Just went back and my wife needed some work done on her car and a hole in the bumper and some scratches to be touched up and they did an excellent job.
Their old shop painted some panels some years ago, they painted some other areas that were peeling. 2 years later the area they said they fixed peeled again resulting in having to go to another shop. I have no trust in the employees that Jack hires nor in the prep work that they do. In fact when I picked up my vehicle i witnessed an employee shooting water through a open body hole, almost for fun, (part was removed for painting) It resulted in water entering the interior. Of course they stopped when they saw me. Response from the owner in 3..2..1..
LOVE LOVE LOVEEEEEE JACKS!!! I was in a car accident on 3/7 and I was moving across the country in 2.5 weeks! Amanda was SO friendly and SO helpful with everything! They worked super hard and got it done RIGHT before I moved! They handled everything with insurance so I didnt even have to deal with the hassle of that! The car looks beautiful and they did a fabulous job! They were all so friendly and I would 100% recommend them!!!!!
There aren’t words of praise high enough for the owner and team at Jack’s Collision!Professional, Customer oriented, highly skilled, and Genuinely nice people! If I had the money, i’d just buy cars to have them work on them! It was a pleasure to do business with Jack’s Collision.psw, 1992 Camaro restored to its original Polo Green and looking awesome (the car, not me).
I recently bought a 2005 BMW 545i from a friends estate. It had very low mileage but had some body damage. I got a reasonable estimate from Jacks and scheduled the repairs. After agreeing to a price I realized that the paint on the flat surfaces was quite faded and I asked for a new estimate to paint the entire vehicle. They sharpened their pencil and gave me a very reasonable estimate to paint the the BMW and I accepted. Any misgivings that I had about the original purchase evaporated when I saw the paint job. It looked like showroom condition. I realized that I had really made a good deal for myself and once again fell in love with the vehicle. Thank you Jacks!
The team at Jacks are second to none. My fiancé just had work done and we couldnt be happier! You can trust these guys with your baby!
The best place that you can trust someone to do the right job!
After being rear-headed on a highway which is already frustrating and painful enough, then dealing with not at all supportive insurance, Im so appreciative of Jacks Collision professionalism, friendliness, transparency, and honesty! Kevin and Amanda absolutely went beyond customer service expectations, dealt with my insurance & lawyer patently, and fixed my car beautifully! I cant thank them enough!!!
I would highly recommend Jacks for your collision work. Great service and very reliable!
I HAVE USED JACKS COLLISION ON MULTIPLE PROJECTS FROM AUTO REPAIR TO CUSTOM WORK ON MY HARLEY-DAVIDSON MOTORCYCLE. THEY ARE THE MOST PROFESSION SHOP IN THE AREA. GREAT WORK AND PROMISED ON TIME !!!!!!!!!
Letter from a Customer -Dear Dave,Just a short note to thank you and your very talented staff for the remarkable restoration job on my 57 T Bird. Its amazing to me that you folks can take what appeared to be a disaster (to me anyway) and bring it back to its original condition... as it looked In the Day. Thank you all again!!! See you in the Fall.
An overall pleasant experience. Great work, very reasonable pricing, convenient location.
I was very unhappy with the collision work they did on my car. I had to take my car back several times for different careless mistakes. The last mistake did additional damage to my car. They refused to make good on it. There are plenty of other body shops, with better customer service to go to. I wish I pick one of them instead.
Fantastic Service !!! On time quality work outstanding from start to finish.
Top notch quality and customer service. Highly recommend!!!
Had multiple issues with the work they did on my car. They seem to rush through the process making several mistakes, over spray, not re-installing pannels correctly. Assembling components back together with missing pieces. Had to take my car back several times! Sadly in the end they refused to resolved all my issues.
Amanda is the best! Thanks for your work Mike! You all rock!
Great work, great service, no need to go anywhere else!
Another great job at a more than fair price and completed as promised. Thanks Kevin !
This experience was positive in every way and I would highly recommend Jacks Collision. I entrusted my brand new BMW 440 and they returned it in showroom condition!
These guys have been working on my cars for years. Have always been satisfied with their work.
Hope you never need their services, but if you do, no need to shop around. High quality work, great customer service.
Amazing job on my car!
High quality work with excellent customer service!
This is the right place, this guys been in the business for many years and they know how to do it right.
The work is just Awesome !!!!!!!!!!! Bar None