They installed my septic in 2019, it is only 2 people in the household for a 5 people septic. we also signed up for their maintenance. For 2 years we trusted that they were doing their required inspections until on Saturday I noticed puddles of cloudy water around 2 of my toilets and showers. We immediately call them. The person answering the phone suggested for us to do the inspection and even laugh at my husband when he stated that it was a biohazard. With a lot of protest they sent a guy that came out and stated that there was no bacteria in the tank and suggested we were doing something wrong. There was sludge of over a year. The last alleged inspection was in June and everything was fine. So someone was not doing their job. I have use septic tanks for the last 15 years in different homes and I have not change my habits or products I use. The tank was going to need emptied after barely 2 years and their schedule was 2 weeks out. We cancelled our contract and call another company whom came the next day to do assessment and to emptying the tank. Their assessment was completely different and confirmed that Big John were not doing their required inspections. You decide whether or not is worth to hire them.

Used them for 5 years now. Friendly helpful staff, knowledgeable techs, affordable prices. Wont go to anyone else

Needed to have maintenance done on our septic systems. Big Johns was a referral from someone we go to church with. Big Johns did a really great job. From the first phone call they walked us through what we were needing, pricing and getting a time set up. They even called a day early they ended up with a opening and asked if they could come. They were professional, friendly and honest. Highly recommend them.

I hired Big Johns Septic Service to install our septic system and also to install our waterline as well. I WILL recommended them to Everyone!!!They did Amazing work with Integrity and Phenomenal Customer Service!!!I GIVE THEM FIVE STARS!!!

Fantastic experience with these guys! We had a house full of company and, at 4:30 in the afternoon, none of the toilets in the house would flush. These guys came out with a truck, after hours, pumped our tanks, cleaned up, and went on their way. They were so nice and charged us an extremely reasonable price. Ive got them in my phone for the next time we have a plumbing emergency, and for recommendations for any of our friends who need them. We appreciate you!

Weve been using Big John for 10 years now and we would highly recommend this service to others without any reservations. The techs are friendly and they KNOW what they are doing. Big John is the BEST!

Big Johns put in our septic system about a month ago after waiting for 7 months. Once the septic was installed, they left and NEVER came back to finish spreading the dirt or to collapse our old tanks which was part of our original agreement. Thats probably why they ask for the entire payment of front. They left my yard a total desaster and all we get is the run around when we call them. We are unable to move forward with the installation of a new fence until we get the holes filled in that they were supposed to take care of. I would NOT recommend them.

Outstanding customer service! Been doing business with them many years, I would recommend to anyone who has a septic or needs maintenance agreement.

We understood that we would have to wait until Big Johns would be able to come and put in a new septic tank for us. I do understand that they were busy, but over a month later they didnt come back to even fill the trench, let alone fill the sinkholes around the tank. I finally got tired of waiting and had my husband do it. After our close to 18 of rain and my new septic tank was running every 15 minutes i called Big Johns. I was told that wasnt the way our anaerobic system was supposed to be working. I just had someone come to look at the situation and I have to say that I was not pleasant, and I am sorry for that! I do intend to pursue this issue with any and all agencies I can!

These guys are great!! Great customer service, great prices, great work and all around great people!!! Very happy we did business with them . They go above and beyond.

Tim and Jeremia installed our aerobic system. They are as good or better on price than anyone else and a pleasure to work with. The also responded quickly to repair needs (Not their work). I would not use anyone else.

Tim called before arriving and came when he said he would. Their pricing was the best I could find and he did a wonderful job. I would highly recommend this company to anyone needing septic work.

I was in a pinch due to my current septic maintenance provider left me high and dry when I needed a reinspect. I called Big Johns at 8:30am on a Wednesday and they were at my place doing the inspection by 2:30pm. Dont fool with Dusty Underwood, they will only leave you high and dry. Call Big Johns!

Super professional and came out quickly! Affordable, friendly, and they did a great job!

Awesome people to work with.