Interiors are clean. No trash in the hallways I have seen. Loading and unloading a truck is a bit frustrating with all the trailers parked in front of the entryway to the doors to the interior units. The gate is confusing too. Drive on the left and there is a code to exit the facilty too.
I had a great experience with Mission Bay Self Storage. Thank you Paula for your excellent customer service and your efficiency with my truck rental. I highly recommend this company for anyone in need of storage or rentals. Thank you again,Paulo Silva
It could not have been a better experience starting with Paula. She was informative, friendly, professional, and helpful, and for these reasons, I would not hesitate to do business with U-Haul again. The equipment was well maintained, the price reasonable, and the process simple. Overall, a great experience.
Super staff, made checking in my truck simple and painless! Would recommend if you need a vehicle!! Id give them 10 stars!!
We have used Mission Bay for well over a year and what a great experience! The workers are all friendly, helpful and return your calls very quickly. The units are accessible 24/7 and always clean. Our air conditioned unit always has free-to-use dolly near by. I highly recommend this company!
I continue to be impressed with the customer service and professionalism of Mission Bay Storage.I have been a client (renter for the last 18 months) and appreciate their attention to my concerns.In particular, Aaron has been very responsive to addressing issues that have arisen. He does a great job— Kudos to Aaron and Mission Bay Storage.Highly recommended!
Great garage storage in a convenient location in Boca. I love the clever words on the signage.
Check out ok all gates work and place has cameras
A week ago my husband and I were moving when my husband had a heart attack in the parking lot of our new apartment. The people at Mission Bay storage helped me get the truck back and were so awesome to work with. I will never use anyone else. They are the best!!
Paula was AMAZING from day 1. She is so attentive to the needs of the customer and goes above and beyond. Than you for ALL you do Paula
The very best of the best. Very clean always the Mission Bay storage staff always helpful and understanding all your needs. Looking for a unit choose Mission Bay Self Storage
I have used Mission Bay Self Storage on 2 separate occasions now and couldn’t be more pleased. Aaron and the rest of the staff are amazing... they went out of their way to be helpful and were so accommodating (not to mention very funny). When vacating my unit I mentioned that I had rented a moving truck from another company because it was cheaper and they matched the price for me. It was so much more convenient to have the truck at the same location. This is a top notch company and highly recommend them. Thanks again!
Always friendly and polite.. keeps the place cleanThank you Andrew
Fast and efficient service. Pretty clean for a self-storage area. Overall satisfied with the service and the storage facility itself. Its also convenient that they are a U-Haul center.
Paula is awesome, was knowledgeable and very helpful. Very happy with my experience. Go here and rent from here!
I reserved a trailer about 2 weeks ahead of time at this location and even completed the online check-in days before the reservation date. I arrived at the reservation time only to be told they forgot to get the trailer and I have to go all the way across town get a trailer. I then go to the other location and lo and behold, their computer system is down. So here I sit while the movers Im paying hourly are at my house with nothing to do but wait and rack up more charges.As if moving isnt stressful enough, Im now without a trailer incurring more expenses entirely powerless to do anything about it. Thanks Mission Bay Storage!
Do not rent here this is the worst company and storage ever yes it look nice but the management is terrible from the VP Scott down to the District Manager Rebecca they both are terrible they dont care bout the customers the only thing they actually care about is giving increases to the customers and making money they dont even care about their own employees. Rent anywhere but them trust me
Aaron was extremely considerate and helpful. I looked around the area and this is the best pricing and service hands down!
This company makes you pay to reserve a unit online, then calls you and tells you the unit is already reserved on their end. When you ask for your money back, they say they cant refund it until you fill out a survey. Heres your survey, enjoy your one star.
My experience today was wonderful outstanding Aaron is always helpful and professional.
Great help full staff
The staff is very friendly and accommodating and present themselves in a very professional manner.The property is always clean and well presented and anytime a minor issue arises it is dealt with immediately
Security is a joke here. Vehicles sneak in behind each other. Would not recommend for that reason alone. Buildings dont seem to be maintained.
Great experience using this facility.Great people and excellent service
Excellent customer service for storage and U-Haul! I’ve been to other facilities, but these guys are the best!!! Thanks again!
The office people are nice but something is missing !
I picked up a U-Haul and dropped off same day. Staff was straightforward. Good location.
Friendly and helpful. Unit fit my needs - price was right - and no BS from the guys inside... Thanx!!!
Everybody that works there are amazing and super helpful and they have great deals!
Easy U-Haul rental process.
Andrew is great
Great customer service. Their storage options and pricing are fair
Great service and friendly staff
Standard warehouse, good service, clean
Just started to use this self storage location, clean location, friendly staff. I think I made the right choice!
Great experience
Very helpfull staff
Nice people very helpful
Excellent
Great
Love working here!!!
Its a place where we have our trailers and equipment stored there they are sure the employees are friendly and attentive