This company is five star. My neighbors use them and referred them to me. I have them come monthly inside for those icky Palmetto Creatures and my backyard for fleas and mosquitoes..Joe does inside and John does outside. They are amazing guys and the business is top notch.John sprayed my backyard for fleas and mosquitoes and within an hour and a half it downpoured like a monsoon, as it does here in Boca. I called arrow and they came out again the next week and sprayed again free of charge.
We have been using Arrow Exterminators, at our home in Boca Raton, for several years and are completely satisfied! Both the service and office staff are Amazing. Whenever we have an issue; the service manager Mark Cleghorn, responds promptly. Deidra, the office manager is very helpful and friendly. Our Technician Joe; always provides us with Great Service, and is very courteous. We are very happy with the excellent service we are receiving.
This is my second residence where John has taken care of things and he never disappoints.
Its an easy, trusted place to deal with. They do what they promise and respond quickly with a friendly manner.
Great company - great service, and an excellent technician Chris!!
We love Arrow Exterminator and have been using them for our pest control ever since we moved to Boca Raton. John is a great guy and we trust him to take care of us...especially the spiderwebs in our pool cage. Definitely recommend!
I love that you notify me through email to expect service. if I have a problem, I love that you guys come over quickly and afterward check up on me to see that the problem has gone. I trust and rely upon the service and knowledge of my Arrow Exterminator, Ed Buxbaum Thank you
Ed, Josh, & Chad have been incredible! Answering my calls and text very quickly and helping take care of our problem ASAP! So grateful for them!
Just signed on to service and after our first service with JR we put down new mulch and rocks. They came back for an additional service to ensure the weeds would not grow back. JUST the best service. Thank you!
I love this company and the Associate that handles my home. They are professional, responsive,, hardworking, thorough and diligent. Joe is the best!
Staff who performed work were very courteous and professional. They took time to explain the treatments applied and also what we should expect for results. Arrow priced all services very competitively and made me feel like a valued customer. I highly recommend!
So far great service, great price. Oscar is very kind.
Arrow Exterminators have been very professional inside my home is good and if see anything at all ( bugs ) I call they help! for the Lawn care still seeing if it is going to be a hit or miss it has been few months and still have weeds all over? dont know much about this but the weeds and lawn bugs should be dead by now? you would think? lets see soon I have not problems with the workers very Kind!!
Very prompt and professional service. Called on a Thursday and exterminator came out Saturday morning. Exterminator was very polite and professional.
Joe my service man is always so kind and professional. Aaron has always helped when I needed them. I like that I always get a reminder of the service. Love the paper free invoices.
Every lawn or Pest control need Resolved! Highly recommend! Friendly technicians and office staff when I call. Critter services too! JR, Bryan and Justin are Great! Love the results!
Excellent service from the Office Staff to the service personnel who always makes sure you are happy before leaving the property.
Arrow is great. They are professional, punctual and very nice to work with. I highly recommend.
Our service technician even though he is from Cincinnati/Bengals fan and I am a Steelers fan he is always courteous, calls before hand and tells us exactly what he has done. Great guy and company.
Well they company arrow Exterminators has bought out tropical pest management. A Very sad change there customers service isn’t the same rep that I spoke to was new(which is fine) kept putting ting me on hold to ask some one else for the accurate information. I was finally told the bed bug inspection would be done later this week and I was fine with that. After getting off the phone with the rep I was called back immediately and was told the inspection is 250$! I was shocked I have been using tropical pest management for over two years now. And to charge 250$ for an inspection is just wrong. I have seen free estimates from other companies or charge 50-80$ for estimates on new customer. Told the nice lady to have her manager get on the phone and she said there isn’t a manager here... I than ask well let speak to the person that is help you in the office because there must be a mistake. The lady than said unfortunately there nothing you can do about it’s 250$. I than told the individual to have the manager contact me when ever they do return. She said okay, three hours later I got a phone call from a over defensive manger saying how great arrow Exterminators is great we are 7th largest pest control company and this is the cheapest your going to find. I told the manager thank you for the information I will sure be switch companies because you guys sure don’t know how to treat loyal customers.
Always professional and friendly. Really care about meeting your needs.
Always efficient & polite. Always available to answer questions. After Irma they went above and beyond by also inspecting the apartment for hurricane damage. THATS SERVICE!
We had an infestation of ghost ants. We called Arrow and they came over the very next day and took care of the problem. The ants were gone in one day. Great job. Thanks.
Exterminator wrote out the estimate to the seller not ourselves, the buyers, and when contacted assured us everything was corrected. Called a couple of weeks into it to confirm due to appointments and airline tickets purchased we were told there was not a contract in our name and it was not scheduled. I explained everything, thinking the manager and or exterminator would correct the issue the manager turned it around blaming us and no taking no responsibility for his employees mistake. Worst customer service I have dealt with in years. Stay away!!!
OUTSTANDING company! I own a home health agency in Boynton Beach and recommended Arrow for a patient who had a bed bug problem, they took care of the problem and she has been pest free. That was great on its own but what made Arrow OUTSTANDING is that today a nurse at my office informed me about another one of our elderly patients with bed bugs in her house. This person did not have the funds to pay for treatment. I called Arrow and spoke to Charmaine to ask her if she knew of a charitable organization that might pay for this treatment. I explained this patients situation. Charmaine, an absolute angel, worked her magic, spoke to the management at Arrow and they arranged with the assistance of their crew and vendor discounts to provide the service at cost! That is so amazing. My patient was in tears and we are all so grateful for their generosity!!! Thank you! I will never recommend or use any other company for Pest control needs. Im a loyal customer from now on.
I use them for my home and they do a reliable, professional job at a good price.
Always professional and polite
I had the pleasure of having Scott come out the other week to take care of some rodent activity that no other pest control company could do. He was very informative and very patient with all my questions and concerns. He showed me where they were coming in from, which the other companies couldn’t seem to find. Every time I thought I heard one of the traps go off (which was a few times) he came back and checked only to find out I was hearing things lol. I felt so bad after the 3rd time but he chuckled and reassured me it happens all the time and told me not to worry, “better safe then sorry” is what he said. Eventually we did end up getting it and he made sure the area was still closed off from his first visit and did another walk through. From start to finish Scott made this entire experience wonderful!
Very professional and good value for a vital service one cannot easily do oneself.
Helpful customer service. Knowledgeable technicians who come to the house. Been using them for years.
Allan communicates in advance and keeps in touch to ensure application was effective!
Timely and efficient; Problem has been handled and has not re-occurred; Technician told us how to prevent future problems, and remarked as to other things that needed attention which would otherwise cause problems!! Beyond professional and knowledgeable!
Excellent service, very professional and value the customer.
Friendly staff, timely, and handled the issues I was having.
I have a tech in my house right now that came an hour and a half late also can not tell me what stage of life cycle a flying termite is in. Treated an area that I saw droppings but did not address two areas that I had swarms in the house. Oh did i mention this is the second time in two weeks that he has been here for the same problem, and all he is doing is retreating the area that he treated last time. Wait there is more its raining brought a wet dripping ladder into my house did not wipe up the water did not wipe his feet at the door. I can continue but Im fed up enough.
So Professional! And affordable
The products they use work, the price is right, there is never a delay or hassle with scheduling and the staff is friendly.
Service technician was on time and explained everythin* he was doing. He listened to what we had to say and he gave us some tips to prevent insects from getting into our home.
Very accommodating and professional service.
Excellent service including follow up.
Great service! Friendly staff & technicians
Arrow Exterminators have been very professional and Joey has done an exceptional job of getting rid of our ghost ants!!! Thank you!
Technician came at the appointed time, was professional and courteous
My Arrow Exterminator representative is always responsive to my needs and keeps the bugs away.
Excellent Service!
Sold me an ineffective mosquito plan then double billed me and is harassing me to pay.
Great company
Efficient!