I have been fortunate enough to work with the Nextus UR & Billing team and have been pleased with the services provided. The team that I have been assigned to is attentive and communicative whenever I am needing a response to a question, even if this is after hours. Reviews and billing are always completed expediently.
Nextus has been extremely easy to work with. There staff is second to none. Matt and Vinny have been there to walk us (our very beginner selves) through every step, explaining every minor detail, as many times as we need. Any time we have a question they are prompt with responses and even though I can tell they are very busy, they never rush me at all. They devote the time until we fully understand our issue. They have made the process of billing easy for us to carry out, correspondence is fast and clear, and all their attention to detail has helped to turn our business around. I truly feel we would not be in the position we are today if it weren’t for the help and guidance of Matt, Vinny, and the rest of the Nextus staff!
Nextus Billing has been doing our billing from the very start of our opening and we couldn’t be more proud to tell everyone who does our billing! They have the best customer service, specifically Steve K! Cant thank them enough for everything they do on a daily basis!
I have the privilege of working with Nextus billing solutions for several years. The team at Nextus billing goes above and beyond to meet your organizational needs. I don’t want this to sound like a cliche reviewso I’m just going to state “ if you’re not with Nextus you’re with the wrong company.” I recommend the team of Nextus because they are educated professionals in their field. Vinny- Ken - Nicola and the entire team I just thank you !
There is Nextus Billing Solutions and then there is every other billing company. I have worked on the Admissions Team and have dealt with multiple billing providers over the years. The process and communication from Matt Palladino are on a completely different universe in comparison to other billing companies. I would recommend Nextus Billing Solutions to anyone in need of billing services.
I have recommended Nextus to multiple people that work in the field of drug and alcohol use disorder treatment. I do not take these recommendations lightly as I understand the importance of a third party billing company and how it can affect someones livelihood. With that being said Nextus also understands the importance of their timeliness, communication, and organization. I have been very pleased with Nextus ever since I gave our billing and UR responsibilities to them. They do not care about the size of your company, which I have learned first hand. Every company will be given the same amount of respect and time.
First class company! From our first meeting with Vinny Resnick and Matt Palladino to today just 2 months in, we cant say enough about the care and professionalism of Nextus. Matt, specifically, has been extremely helpful explaining the whole billing process. (we had no clue as we just started accepting insurance). As a Christ centered facility, Nextus did not attempt to push a cookie cutter process but listened and heard our VISION and GOALS. They went to work immediately helping us march toward our VISION and accomplishing our GOALS. Pastor Adam Comer, CEO S2L Recovery
My experience with this company has been a blessing. Matt Palladino has shown that this company will go above and beyond for the companies they work with. They answer all questions and concerns within a timely manner. Nextus is a big part of our success and growth within our community.
The Nextus team is by far the best in the industry. Steven, Ken and Vinnie are incredibly professional and truly cater to the needs of their customers. I feel secure knowing our program is backed by their expertise. Thank you Nextus!
Nextus has become a very important part of our business. They do a great job getting us insurance authorization, billing, negotiating, and ultimately getting us PAID by insurance companies. The staff is very responsive and helpful. So pleased that we decided to go with them!
The entire Nextus team is talented, knowledgeable and attentive to their clients’ needs. Customer service is unparalleled and their UR and billing strategies are the best in the business. Collaborated with them on a daily basis and every minute was an absolute pleasure.
Nextus Billing Solutions is a top notch trusted group for all of our organizational billing requirements. As our own dual diagnosis treatment centers began to blossom, Nextus was there every step of the way. From a comprehensive UR group, appeals, to billing and beyond, our dedicated Nextus team meet every opportunity to maximize outcomes. Communication is of essential necessity when it comes to selecting a billing group and this group holds up their end of that relationship.
As Healthcare Providers we face some challenging times. Receiving proper reimbursement from health insurance companies can be a nightmare and a task that feels impossible at times. A year ago, my company was drowning due to these challenges and we felt defeated. Fortunately, we met Matt Palladino from Nextus Billing. Matt and his staff rolled up their sleeves, provided us with services and professionalism that I never experienced in the 5 years I have been in healthcare. Since working with them, my company has made the strides I had always envisioned. Thanks to Matt and his staff we can continue to provide much needed services in the community! Thank You Nextus!
Nextus really understands the needs of their clients and does the most to help them meet their goals. Everyone on their team from account managers to UR coordinators are talented, helpful, and real go-getters. Could not recommend them more.
I have been working with this team for quite a few years. I highly recommend them for any company looking for quality billing solutions. If you are in the market for a billing company this is the place to go.
Nextus is an amazing company to work with. I have been working closely with Matt P. and many other people on the Nextus team. They are always helpful and very understanding. The Nextus team is extraordinary.
I have been working closely with nextus for billing and verification for the past few years. They have always communicated well and everything is done in a timely manner. Matt P has always been there when we needed anything and worked with us to find a solution to any issues that arise.
As a Clinical Director, it is an absolute pleasure to work with Nextus. They are timely, courteous and thorough. I really appreciate how helpful they are in updating our clinical team on all aspects of billing and utilization review.
The Nextus team have gone above and beyond to help with anything my team and I have needed. Matt has been extremely professional and reliable any time of the day. Thank you Nextus!!
Best billing company EVER!!! Matt is the man and he makes sure he holds your hand from start to finish! Vinny is very transparent and he makes sure the company exceeds your expectations!! 10 stars
I’ve been in the industry for the better part of 5 years and when Matt P spoke to me about nextus i was Hesitatant to switch billing company’s but i did. This group has helped us throughout every step of the way i trust Them as if they were my business partners. I love These guys and the work they do for us. I would Never go anywhere else and i appreciate The hard work they put in on a daily basis for UR,Collections, and billing.
I started a behavioral health company in May of 2017. The first 7 months were tough, rarely getting any reimbursements from our original billing company. It got to the point where I was starting to wander what I was doing wrong, and if I wanted to be in this industry at all. Then in early December I made the switch to nextus and things have started to turn around beautifully. I have already gotten more reembursed in the past month than I did in the entire 6-1/2 months with my previous company. Very proud to be a nextus client and I’m happy to have them as a part of the team.
Great company and great staff!!