I took my mom’s phone in to have them look at the charging port because it wasn’t charging. They said she needed a new one and replaced it. Later that night, within hours, the phone shut off and completely stopped working for my mom. We took the phone back in and Lorenzo called later that day and said after opening it up that she must have dropped it in water in those couple of hours between there fix and when it wasn’t working. IT WAS NOT DROPPED IN WATER! There were no water marks on it and they just didn’t want to take blame for what they broke. I took it back in and another guy said yes, Lorenzo was wrong and fixed the part and it has been no issue since.At the same time, my girlfriend took her completely fine and working laptop in to have the hinges replaced because they broke and she could no longer close her laptop. After a week, they fixed it and called for us to come get it. We went and got it that night right before close. The hinges weren’t perfect, but it closed now, so we were satisfied enough to take it home. The next morning, she turned it on, and there were lines across the top of her screen that were never there before. She called to tell them about it. She was originally speaking to the front desk person, Mariana, who is very nice and helpful. She was sending her the pictures of the issues, and Lorenzo grabbed the phone and got on and at first blamed her and said they were there when he received it, then said that he wasn’t the one who worked on it and to bring it back in. She asked about a charge and he starting yelling at her saying he didn’t say anything about a cost and that there is nothing he can do unless we bring it back in. Since he originally accused her of breaking it and did not take accountability, then changed his tune to say that he wasn’t even the one to work on it and didn’t see it until after his tech did the work on it, she did not want to take it back there, for fear of breaking things worse and not even admitting they did it – AND BLAMING HER. She tried contacting the owner of the company and after leaving a voicemail for him, he texted her back. She asked if there would be a good time to speak with him and he asked the location of the store we went to – not having any other information. She told him it was the Boca Raton location and he never responded again. Afterward, we looked closer at their 4.9-star reviews. If you filter out and look at all the 1 stars, you can see the new owner has gone to great lengths to get everyone to remove their bad reviews, just offering everyone the same 50% discount. It is a shame that this company does not take accountability for anything, and just want to make their reviews look good with offering discounts to dissatisfied customers. We will NEVER return to this store or do business with this company. There seems to be so many rave reviews about Lorenzo, but he was rude, condescending, and would not take responsibility for anything that was done wrong by them, and the owner is doing everything he can to keep it all covered up and only show positive reviews. Please, if you have had a bad experience with this company, don’t let them bribe you to not share it, it helps future customers from not also having to deal with terrible companies like this one.
Lorenzo and Anthony were amazing! Friendly and literally had me in and out within 10 minutes. They replaced my iPhone 11 screen so fast! Your really don’t get service like this anymore. Thank you so much!! Also … LIFETIME WARRENTY!!! Amazing!
Highly recommended this place. His service is very fast, effective, prices are truly affordable and the customer service is great. If you want that a good technician take care at the right time and understanding your needs, go there, dont waste your time in other places. I recommend this place based on all the factors above. Ask for Lorenzo, great technician, he know what exactly need to be done and deliver the work on time, this is always that we are looking for. Congratulations and thank you so much!
Anthony Lorenza was amazing! Replaced the battery on my phone in less than 30 minutes. Would def recommend this place!
Service was perfect. They fixed the Iphone in a very short time and were increibly proffesional and friendly. Highly recommended. A++
Great service was provided. Brought in my VCR/DVD recorder and Lawrence took very much care of my issue. If you ever need service in the Boca Raton area please come by techie right next to Publix on Glades Road and 441
3 months ago I brought my IPhone in for repair. This week it wasn’t working correctly. I brought it back to store and Lorenzo graciously repaired it and honored the warranty from my last visit.
Came in to have my battery replaced on my iPhone 6. Very honest told me I didn’t need it right now. He just cleaned up the phone replace the screen and I bought a new case. Lorenzo was wonderful recommend it highly
I brought my iPhone to the Boca Raton location to have a water treatment. Kevin fixed the phone in less than 2 hours. Polite and professional service! Thank you guys. I definitely recommend Dr phone fix in Boca!
I called around to a few places, this place definitely has their act together. The service was quick reliable and the staff is very knowledgeable on what they are doing and installing. I would recommend this place to anyone needing phone or tablet repairs.
Kevin and Mariana were very professional and helpful. They fixed my iPhone 8+ in less than 30 minutes. I’ll be coming back.
I came to this store because of prior experience. Their prices are very fair and inexpensive. The staff is extremely professional and knowledgeable. I will definitely recommend this location to others and will come back for future phone repair.
Anthony was wonderful! And the whole staff!! My daughter’s iPad was fixed perfect and I would definitely recommend bringing anything here to fix !
I went about a month ago to get my iPhone xr screen repaired and I’ve been very happy with the result. The repair was quick. The staff Mariana and Kevin, were nice and professional.
Excellent service and great experience with Techy. I had 2 phones fixed. I feel that I have made 2 friends for life with Lorenzo and Anthony. I highly recommend this sbop.
Thank you so much to Mariana for fixing my phone!!!! So was so pleasant! My volume was not working and she cleaned it out and works perfect! I will definitely come back!
Customer service was great! They really work hard to fix your tech issues and they do a good job at it for sure! Definitely recommend if you have anything wrong with your phones‼️
Anthony in the front desk was very professional and very helpful getting our phone fix, service was … I recommend this place if you need their service.
The best service, the fastest service, the nicest guy Lorenzo, and the only place to fix whatever Electronics you have which are broken. I would recommend them to any one. Highly recommended. A very pleasant experience.
Crack my phone quite often, each time I come they are very nice and very professional. Quick as well, 100% recommend.
Anthony and Lorenzo helped me today. They figured the problem right away and gave me solution with very reasonable price. Highly recommend shop.
Met Anthony and Lorenzo when I accompanied a friend to get her phone fixed. They were awesome, friendly, QUICK and professional!! Thank you for your assistance!!!
To be honest Im afraid of technology but Lorenzo is definitely the best and most patient boy in the world. With all the love could solve my problem even with how difficult I am. These techy guys are the best I love them !!! I highly recommend them and I feel happy to have arrived here ...
Honestly the only place I go to for repairs. Lorenzo is very professional and skilled. He repaired my iPhone in less than 20 minutes and I could not be more satisfied. They also repaired my drone and my computer. Exceptional service! I’ll be back!
Cracked my iPhone for the first time in 17 years!!! They fixed it in 30 minutes, super clean, professional and efficient. Made my life easy and stress free ! Thank you!
Anthony was so attentive and explained everything wrong with my laptop in such a simple way that I could understand.Thanks to him and you guys, my laptop with all of my work is now saved!
Kevin is very responsive, and he perfectly fixed my iphone 6s. I love the price and the service took only 30 mins. I would like to recommend this place to my friends also.
I went to the store looking for the repair of an iPhone 11 Pro max Lorenzo I solve everything in seconds .... very nice and fast they are the best I will take my surface pro next week because they told me in another store that Lorenzo was the expert with them ... its incredible .. I repeat they are the best
I went threw multiple issues and they helped me very much and they get try their best and fix it no matter what! 10/10 recommend!
These guys are the best. Have used them over the years to fix different issues. Fixed
Very fast, super honest, and convenient. Definitely will come back in the future if any other issues occur!
Anthony was very nice and knowledgeable with my questions. would highly recommend!
Wondering service, I brought my phone in to get the screen fixed and it was fixed in under an hour, and the person who assisted me was absolutely amazing. I highly recommend and will definitely go back here if I need any of my electronics fixed
We brought in an iPhone 7 that desperately needed a new battery and an iPhone 8 that needed a battery repair and a complete screen repair. Lorenzo fixed everything in just under 45 minutes for such a reasonable price. Much better service than I have ever received at an Apple store. Would definitely go back there again if I ever needed anything fixed with my phone!
Walked by the store to ask a question, Kevin was very professional and answered all my questions. Highly recommend.
Genuinely an amazing place and most definitely recommended when needing to have your electronics repaired. I recently took my laptop there and when I tell you they work fast, they really do! I’m very satisfied and now, I know a place I will for sure be going to in the future, if my phone or laptop needs some repairing. Also, they are extremely friendly and I really appreciated that.
Changed hard drive to ssd and went pretty well. Quick too.
Friendly, timely. Repair by Lorenzo and customer service by Mariana were excellent
Replaced busted screen on my Galaxy S20 FE 5G quickly. Communicated effectively.
My laptop had a BIG screen issue and needed a fix FAST. My mom said she had a good experience here so I went. What we thought was a simple LCD issue turned out to be a much bigger problem. They said I needed the whole upper half replaced... and offered to give me my money back in case I wanted to just go ahead and get a new laptop! I decided to fix it anyways, and they were kind enough to let me know I could get a non-touchscreen with a refund for the difference (and several days earlier)!Super honest and upfront about prices, timing and options, no sneaking around or hiding the price difference. I got several updates about time estimates and the choices I had (thanks Julie!)Highly recommend them, they did everything they could to make sure I got the fix I needed quickly and for a fair price. :D
Lorenzo was amazing, very helpful and understanding. I would recommend this store to everyone. 10 out of 10!!!
Anthony was great! friendly and professional solved my laptop issues in a couple minutes would highly this place.
I’ve been having a lot of problems with my iPhone 6splus. I took it to Dr Phone Fix and they had it fixed and resolved in 30 minutes. Couple of days later Siri and my speaker would not respond. I took it back and they resolved the problem in 10 minutes. I woul highly recommend Dr Phone Fix for iPhone repairs.
They fixed my brothers phone so nicely, it took 20 minutes and the staff was very nice and helpful. Thank you to Lorenzo & Kevin.
I recommend this business. Customer service was the best. I give this business a 10.
Lorenzo was great at the store, he took care of my problem immediately, and offered advice free of charge. If I have any problems in the future I certainly would use Dr. fix again.
The staff here is amazing from start to finish and if you have any issues they are still 100%. I would recommend my own family and friends if in need good prices and great service for phone repair in Boca Raton. Thank you to Mariana & Lorenzo.
Went to them to fix my iPhone XR front screen which was cracked. They were very quick done in less than 20 minutes. Very nice people working there and when I left it was almost as if my phone was brand new!
Kevin gave excellent service, informative and was able to fix the issue. It took only 20 mins to fix iPhone screen. Thank you for excellent customer service. I would highly recommend you.
Amazing service and very kind staff! Would definitely recommend!!
Lorenzo did a great job on my phone always go to this shop Mr fix it in Boca Raton next to Publix on glades road
MY GUY KEVIN CAME IN CLUTCH! He fixed my water damaged phone/screen and was really nice and professional. Very helpful and nice guy.
Best service, best people. Top quality.
Very quickly great service wonderful person recommend them highly
Anthony was very helpful and got everything done quickly.
I came in with an iPhone XR that was deemed to never work again by Apple themselves. And I came into this exact store and got it fixed in less than 5 hours and for an affordable price. Great store and I highly recommend it. Thank you so much Dr Phone Fix and Repair. :)
DrPhoneFix is great, Mariana was so helpful with the phone and the repair was quick! Thanks to Lorenzo to!
I can’t say enough good things! Our son smashed the screen of our iPad. Lorenzo was extremely professional and kind. He gave us an awesome and extremely fair price to fix it in less then 24hrs. He didn’t try to upsell, or rip us off. I highly recommend this company
Dr. Phone fix is the best! They always fix it same day and usually I get a discount
Thank you to Lorenzo and Mariana for the speedy same day repair!! You saved me!!
I walk in with a broken screen 12 mins later all fixed. Thanks to Kevin who is very professional and obviously skilled you’ll be out of there in no time. Thanks Kevin you’re the man
Amazing help with my iPhone 11 screen repair. Phone looks brand new and the staff is real nice. Highly recommend.
Lorenzo is a life saver. I had a black screen on my iPhone and he was able to fix it in under 10 min for a good price . Not to mention also, his excellent customer service! I will be back Saturday to fix other stuff on my phone! Thank you Lorenzo !
Excellent!!!!Lorenzo was so helpful and I will always go back. Thank you Lorenzo
Abosolutely the best service in town. I had an issue with my cannon printer Julie and Lorenzo advised I just need a new ink cartridge, she showed me the type of ink and where to buy it then stated to leave printer and once I have the ink she will put in at no charge. Their attitude of caring is outstanding. As an older lady any help is always appreciated.
Best repair store I have ever been to... Kevin and Lorenzo are the best!!
Absolutely wonderful! Julie went out of her way to help us. Very professional and very friendly. Took care of us like family! Thank you so much!
Anthony and Lorenzo were super helpful and knowledgeable!
Great service staff super nice i had a very good experience.
I went in to fix my iphone screen and replace my battery. The service was incredible. Within 35 mins, my phone was repaired and looked brand new. Highly Recommend!! Staff is helpful and very friendly.
Great price for the good service
Mariana and Lorenzo were great!! They helped me and very little wait!
Are very helpful. very professional and besides having a good price.
Mike did an amazing job on my Cracked phone.He fixed my iPhone 11 in 15 minutesHighly recommendedGreat customer serviceAnd the manager is awesome
They were very helpful and knowledgeable Very nice persons They instructed me how to solve my problem with great professionalism Excellent
I love this place, they fixed my Mac book pro I damaged accidentally while my boyfriend was making a movie with me for the onlyfans trans girl( 18 & 19 year old) content with my bf “daddy” onlyfans.con/ninanievez to see just from what height my computer fell from without any protection, somehow these great awesome people fixed it for like 500 bucks that’s it...
Hansen is so polite and nice to work with if you dont understand
I brought my iPhone 11 to fix the screen and they made me a great deal including protective accessories for my phone as well. Now the phone like new and everything was done in less than an hour. Very good service!
Lorenzo was very quick and Efficient definitely recommend coming here very clean and great customer service
Very good fixed my phone in 20 mins
. well I went to other places to find a solution to my problem! .. I was attended by a young man with a beard ... Lorenzo ... he attended me the best! great service! I had already gone to You break I fix and ... they are the worst! Dr. phone fix! ... they took care of me and solved my problem! the most! thanks for helping!
Lorenzo answered my call at 6:30PM last night after shattering my iPad 6th generation’s screen. He told me the price was $120 to fix the screen and that the price includes lifetime insurance on the device. That sold me. He was very nice and professional and got my iPad back to me within 2 1/2 hours. If you need a screen fixed, fast, come here!
Lorenzo was very knowledgeable and helpful! Highly recommend
Needed help not with phone but with recording software, Julie told me to bring in laptop and she will see if she could solve my problem. Well and hour later everything is working 100% and I now can use the recording software. She was extremely efficient and was even was helping other customers while fixing it. I will definitely be back . Thank you
Lorenzo, tnx for a great service .
Kevin and Julie had me in and out within 15 minutes. I had a simple laptop keyboard repair and they didn’t even charge me for it. Great service, will definitely come back for any computer or phone needs.
Absolutely the best service by Julie was able to get all my contacts from my pixel phone. She is very helpful. I will recommend this store to anyone
This place is the real deal. Went to this store because it was near where I live and upon presenting my daughters phone to the owner I told him that my daughter hoped he could do a miracle with it. The phone looked damaged beyond repair as the screen came away from the phone. $85 and 45 minutes later I got it back operating like new with a new screen for her I-Phone. That’s not all. After asking him how much to replace the screen protector on my phone he gave me a fair price and then made it a gift to me.
Replace screen save, fast any very nice thank you.
I would recommend this group VERY highly. They are extremely knowledgeable and go the step farther in resolving issues. You should not hesitate to use their services.
Great spot. Julie was able to help me fix my XS in no time. Helpful service and up front communication. A gem, highly recommended for anything phone/gadget repair!
Thank you for fixing my phone. the repair was quick and affordable. The employees here are eager to help and answered all my questions without rushing me and I could see they really cared. I now have my go to place for my phone or computer.
The customer service here is amazing. The manager and staff her are so kind. Lorenzo fixes your issues in record time and will have you leaving a satisfied customer. You wont regret coming to this store rather than any other. When I came he let me know that my previous fix didnt do quality work and in a record time he had done an even better job.
Verizon highly recommended this store, from the moment I stepped into Dr Phone FixJulie greeted me warmly listened to my problem and went about restoring my contacts and pictures. It was wonderful experience and she was extremely reassuring.This will definitely be the store I will go to.
Julie and Ana are two ladies that helped me tonight and they are awesome. Not only courteous and professional but very honest. Not the kind of place where they’re trying to get money out of you, they just want to help and give the services you require. Quick, painless, and overall pleasant experience. I will absolutely be returning for phone repairs in the future!
A much earned thank you to Julie for her wonderful service. Contacts and photos all restored.
I called in a panic over my Galaxy S20 plus screen that I had just damaged. Even though they did not have my part in stock, they had it delivered the next day and my phone was repaired in a half an hour. Their tech is a true wizard. Would recommend this place to anyone. Top notch.
Great service! We had a Nintendo Switch cartridge that was jammed in the wrong way. They took it out and fixed it on the spot at no charge. Extremely friendly and helpful. We will be a repeat customer for sure.
Fast, easy and super reasonable for a new sceeen!