July 2021- Recommended by Best Buy. I had a great experience and great customer service for a battery replacement. Took only a couple days as the battery had to be ordered. I recommend!
The guys and girls over at Cyber Express were amazing! Went in with a very messy Gaming PC and no only did they fix the issue but they re-worked all the wire management and gave an amazing deal on a new case and parts. Anytime I have any issues or want to buy any new pc products I will be returning back to Cyber Express! Absolutely awesome customer service and amazing people and made my first experience awesome. 10/10 would recommend.
I had a great experience with Cyber Express in Boardman. Brian and Shane were professional, knowledgeable and courteous. They carefully listened to my questions and had clear, expert answers that I could understand. They told me exactly what they would do, the parts they would need to purchase, and approximately how much the total service would cost including the labor. The total cost was very reasonable. I dropped off my laptop on a Wednesday morning about 10:30 AM and picked up the finished product the next day around 3:30 PM. I highly recommend Cyber Express.
Im a small business owner (consultant). I was pulling my hair out trying to sync multiple emails, calendars, and contact lists on both my desktop and new laptop. These are relatively simple tasks that in-house IT support used to help me with at my previous job. I was wasting too much valuable time trying to solve something that was not my expertise.After a quick web search for IT support, I filled in a form asking what I needed help with. I received a call back within 10 minutes from Dave. We scheduled a time the next day to dig into my problems.Dave went above and beyond helping me understand what he was changing. Work was done on an hourly basis. No service contract, no minimum amount, no hidden fees, and no up-sale. Dave brought to my attention a few very pragmatic alternatives to how I was currently operating, but did not pressure or try to sell me something I didnt understand or didnt need.Now I feel like I have my own personal help desk support professional I can call or email for help. The response from Dave and Cyber Express was actually quicker than the in-house IT support at my previous company. Im a very satisfied customer and I highly recommend Cyber Express for IT/Computer support.
The hinge on my laptop broke and my computer is very important to me, so I brought it in here to see if they could replace it. They replaced the part for me, but while they had it something happened with my version of windows that made it somehow break my keyboard and mousepad drivers. They were kind enough to not only see what the issue was, but they fixed it free of charge because it happened while they had my computer. Great service, I will recommend them to everyone from now on! Thank you again cyber express
Cyber Express saved my computer and many important files after my hard drive died! They were compassionate and provided excellent customer service in person and over the phone. My computer is working better than ever and feels like a whole new device. It was a much better experience and price than going to a big-box chain store.
I have been to Cyber Express 2 times with different computers that had issues. They have been helpful, courteous, and honest with me. The staff are kind and personable as well. I would recommend them to others and I intend to use them in the future for my computer needs!
Very helpful and reasonably priced. I dont feel they tried to tack on unnecessary things to run up the bill and they made themselves available to answer questions after the sale. Highly recommend! Ill use them for my computer repair again!
Excellent customer service! Thought I was going to need a new laptop, but they fixed it, and at a cost way lower than I guessed. Definitely using their help in the future.
Highly recommend Cyber Express!!! Very knowledgeable, helpful and patient. Resolved all of our computer issues. Dave and his dad were awesome!
They really fixed my MacBook Pro and updated it so it is faster than ever. Fixed my husband’s Dell and it finally runs great. Would not hesitate to use them again and would recommend them to anyone having problems.
Very patient and professional and very reasonable prices. My computer was fixed and better than when I bought it in just a few hours.
Competent, knowledgeable, fast turnaround and reasonably priced.
Very professional they repaired my screen and power jack
Very great customer service! Anyone in need of repairs or PC builds, highly recommend Cyber Express!
Amazing experience for me and I will always be a customer and In todays world of gotcha my deepest respect for Cyber Express has been a Five Star Experience.
Cyber Express went above and beyond to help. Great job! Thanks
We love Cuber Express. Dave and his staff are always willing to help and just a phone call away!We are thankful he is part of our team.
Greatest service your could ever ask for. The staff is extremely friendly and knowledgeable. I would never go anywhere else for my computer needs.
Great staff and prices! They diagnosed my issue quickly and got my computer up and running.
Professional, helpful and to the point. Thank you!
Highly recommend Cyber Express! Great service, very knowledgeable, fast turnaround time.
Cyber Express has always been there for me for any computer needs I have had, from tremendous service to computer purchases. I have peace of mind that any of my computer needs are covered by the best.🥰
Overall I had a great experience with Cyber Express. Professional and honest. I would highly recommend them.
Ive used Cyber Express for different things over the last several years and have always been very happy with the service.
Highly recommend these guys! Fair pricing that doesnt break the bank and very personable staff.
I couldnt get thru Best Buys automated system to speak to a human, and Office Depot doesnt carry anything. What do you do in Youngstown when you need Computer help or even simple supplies? I called and spoke to Shane, took my problem to him, and I am back in business! If the big corporate stores want to treat their customers like lottery tickets, then we will search for a more down to Earth option, and I found it here. Thanks a million!
Very professional, knowledgeable and personable people. I highly recommend using them for any tech issues.
My computer crashed and they quickly got everything transferred to my new computer. Highly recommend!
Computer was sick and needed some specialized care! Parts had to be ordered during a really slow mail delivery period, but I would get calls updating me on the progress, and they never minded when I would call just to check in! Their pricing was fair and and the work guaranteed. I would take my computer back if it ever gets sick again! Professional and friendly.
We cannot recommend this business enough! We were in a technology crisis and the computer for which our business operates on was broken. We called Cyber Express and the gentleman was so nice on the phone and had us bring it in for him to look at. Within 10 minutes he had completely resolved the issue to where we could continue our normal business operations. The gentleman and his father truly are the nicest people. The kindness and quality customer service we were shown is unmatched. We will be recommending this business to anyone and everyone and will be using them in the future!
Cyber Express has always done an exceptional job for both my business and my personal computers.
Friendly and knowledgeable service. Would highly recommend.
Dave and the staff at Cyber Express know their stuff. If you need your PC repaired or upgraded, do not hesitate to choose Cyber Express.
What a great company!!!! Nothing but excellent service!!! I would highly recommend them!
These awesome guys built me an absolutely amazing gaming PC for a very fair price. They have the knowledge and passion to make the tower look and play like youve only ever imagined. We will definitely be going back for any further pc needs.
Great staff!!! Great customer service, able to fix my computer in the same day (twice now). Very helpful & would highly recommend them.
Cyber express is the only company I would trust with our computers and network
Fantastic service coupled with highly experienced peoplw
I want so badly to give this store more stars, but in my own personal experience, I cannot warrant more stars. I took my computer to Cyber Express because my Apple device was completely lifeless randomly one morning. I was told by the female working there that for $50, they could take my computer to their Apple “guy” and run some diagnostics. So I signed off that they had my device and off I went. About two days later, I was told that my motherboard was dead and I could come pick up my machine if I wanted no further repairs with them (and because replacing a $600 motherboard seems silly when a new computer is $850), I decided that I didn’t. When I picked up the device, I was told I owed $90. When I nicely questioned why the difference in price, the male workers response was “that’s what we charge. And trust me, we did more than $90 worth of work for you”.. A bit taken aback, I paid the $90 and asked for a receipt, and the response I got was “I mean, do you really need one?” ... A very unprofessional response in my opinion. Overall, the whole experience left me with a bad taste in my mouth, which was then proved further when I called a few days later to ask a question about data recovery, and overheard the male worker yelling at the female worker while she asked him the questions I had. VERY unprofessional and disappointing. Overall, I wish I had never gone here and lost that $90 (that should have been $50). Hopefully others have a better experience with cyber express.
We have had a great experience working with Cyber Express. The owners go out of their way to make sure everything is running properly. They are continuously monitoring our software for any type of malware or viruses and have notified us before with anything unusual. I know our computer server is in good hands and that is one less thing as a business owner I have to deal with. I would recommend them to anyone needing IT work or to even purchase computers.
Fast service, great work
This is the best place for purchase, repair, upgrade, or help! Dave and Brian always take the time and go the extra mile. They have a service where I can authorize them to remotely access my computer no matter where I am in the country. This service is great for those of us that rely on our computer for work while on the road. They have saved me on more than one occasion!! They built my latest PC, helped me load all of the programs that I need, and it works perfectly!!!
Great fast service
I went to Cyber Express expecting to pay much more than I did in my computer was looked at immediately and fixed within minutes while I waited. They even did some extra things they didnt have to do and did not charge me. Very honest people I will definitely do business with them again. I would recommend them to anyone
I am grateful for all the ongoing monitoring of my PC, especially the daily antivirus protection. I am grateful for all the educational tips I receive via email. I like how I can call with even simple question and receive courteous support.
Dave is an excellent technician and a good man to call! Always able to help me in time of need and get my computer problems solved. Bought my computer from him, and have been very pleased with it. And hes a really NICE GUY!!!
This father and son operation is really a one of a kind experience. I will definitely be using them for all of my computer needs going forward. I highly recommend cyber express!!
I have found that Dave and Brian are excellent to work with and they have been very helpful in addressing some the viruses we have encountered. It is great to have someone local to deal with. I would highly recommend Cyber Express to family and friends.
Great to work with. Dave and the crew know their stuff. Solutions and repairs for individuals and small to medium sized businesses. I have found my local tech connection. Have you?
Thanks for the wonderful help. Professional and courteous. Would highly recommend.
Bought a computer from them that I am very happy with! They are always very helpful in solving any computer problems I encounter. VERY nice people to deal with, and prices are reasonable. I highly recommend Cyber Express for your computer needs!!! A+++
My family has been going to these guys for years they do great work and always get things done as fast as possible. I have never had an issue in the 3 or 4 years I have been going to them myself and have recommended them in the past.
Great service and staff!
They know what they are doing here! They were able to service my laptop quickly and accurately. The cost was very reasonable!
Cyber Express took care of my old laptop in a very timely fashion. They were very upfront about the cost since my laptop is an older model. I was very satisfied.
Dave & Brian are the best, they have fixed several computers for me through out the years and built me a super computer for my business. Could not say enough good things about them! If you have any kind of computer issue or are looking to buy a new one, dont waste your time anywhere else, these guys are the real thing!
Davids company was recommended to me via a colleague. David has an excellent IT skills and has helped my company numerous times over the last 2 years.He always has time and patience to explain how to problem solve a complex IT issues.I cant thank him enough and would definitely recommend his company.
A truly amazing resource. Very helpful!
Dave, his dad are very knowledgeable about what is wrong with your computer, how to fix it. My computer had a system lock on it, had it fixed in about a day. Had a few other issues with it, fixed it right away. Like their monthly internet security service. Would highly recommend if you need your computer fixed.
Fantastic service, easy to understand. Honest reliable service!
The guys at Cyber Express are the best! They fix your problems quickly and at a fair price. You cant beat them. Id advise anyone to see them when your computer stops working.
To all it may concern:I just wanted to let everyone know what a great experience I recently had at Cyber Express. The long and short of it is, I recently had that terrible scare of having the hard drive crash on my computer, and I was frantic! All of my tons upon tons of personally relevant, important, priceless, and irreplaceable files/documents were potentially at stake, and I was a mess at the thought of perhaps losing it all. (*And yes, I now realize that I shouldve been backing up my files regularly, but being a somewhat non-tech-savvy person overall, the thought of doing so simply slipped my mind until this unfortunate event (a mistake I wont forget and will definitely learn from!)).Anyway, the point is, after basically no possible help from anywhere else, Cyber Express really came through and saved the day for me. After several days of their emergency recovery process (both hardware & technician expertise), my whole hard drive and all files were retrieved and transferred to a new one!! And even beyond that, they checked for other minor internally related problems, installed the new battery that I had just purchased, reinstalled a new version of Windows and the Office-365 program set that I currently had, even apparently thoroughly cleaned the computer itself, and thankfully doubled my hard drive space by finding and deleting my own dumb prior mistake of the unnecessary double external-drive back-up of my old computers hard drive (which was taking up some 200+ GB of space). (*And true, I realize that all of this is their area of expertise and their job after all, but still that doesnt detract from the fact that Im very pleased with the outcome and service that I received.)And included in all of this is the nice service/help from the manager David Stanley. He was not only professional with the fix, but was also very friendly, funny, and put my mind at ease.So, thanks again David and the rest at Cyber Express for helping me retrieve what is so very important to me. Ill definitely pass out your business cards and recommend you guys to people I know and will also choose you first for any future computer problems/endeavors.Well, enough of this ... back to my computer and cherished projects! Haha.
Great service, honest and upfront price, fast turnaround. easily communicated via email and phone. responded within minutes over the weekend.
Great local computer services store, employees are willing to listen to your needs and recommend products. Trustworthy, will definitely visit again!
I was in the market for a laptop- but didnt have much knowledge. I was referred here by a friend. These men are so knowledgeable and patient with uninformed users like me. I wish I could give them 10 STARS. If you have computer issues or are looking to upgrade you must come here!
Very knowledgeable people who do not talk over my head. Quick service and good prices. Been using them since before they canged their name.
Excellent! Great service, identified my needs, then assisted with making the best choice of correction. Cyber Express keeps me posted on threats, and has resources available, both in-house and out for protection against viral threats. Will do business again A+++
Great customer service 👍🏻
Excellent support, very personable, really appreciate the help. I recommend this company highly! Thank you
We are not IT savvy and Cyber Express has helped us with our home PC, laptop and business computer. David and his team our wonderful to deal with and never make you feel stupid with any issue or questions you might have. Cyper Express will professionally handle any IT problems you may be experiencing or network connections. We are so glad that someone has referred us to Cyber Express.
They know what they are doing and provide quick and fairly priced service. Will definitely use them again.
Absolutely great people to deal with. Fast available help when you need it. Thanks!
My name is Marla Volovar. My son Jason was kind enough to allow me to use his G-mail account to share this review. My experiences with Cyber Express has been life-saving, educating, accommodating, and VERY patient with my lack of computer savvy. They are now my go-to computer geniuses...forever.
Knowledgeable, kind and courteous
Very satisfied with all the services from Cyber Express. I highly recommend them to everyone. If you have a computer you need Cyber Express
Great Service. Very fast. Easy to work with. Would recommend to anyone!
Quick and prompt greeting and very friendly staff member.
Knowledgeable and friendly owner, spent multiple occasions going over my custom-built gaming PC until I was satisfied. Made sure I was getting the bang for my buck.
Amazing service. Super fast turn around. They even work on the weekends if u are in dire need
Dave and Brian are great guys. The morale in this place is great, everyone has been super helpful. Its been several months since they have worked on my system. It has been way faster, less glitchy and no more BSOD. Probably the fairest and easiest going shop in the Youngstown area. This review is coming from a guy who dont trust easy and hates hap-hazard work, I dont like smoke blown up my rear, be truthful, honest and we will get along great, thats how Cyber Express is, when I walk in the door after 2 dealings they always remember who we are. Dont waste your time elsewhere, this is the place for your computer repairs.
I always use Cyber Express for computer service and sales. They are fast and professional!
Great people, great service! Definitely knowledgeable of their industry.
Needed my laptop diagnosed and repaired quickly. David promised it would be done that day and delivered, Thank you!
Dave & his guys have always done a great job, weather your dropping something off or their making a office call
I can attest to the high degree of professionalism and expertise offered by David Stanley and his staff at Cyber Express - a welcome change from the mediocre service found at big box stores. Highly recommended.
Amazing customer service. and it looks as though my account was hacked so the other review by me was fake. Sorry guys.
Great people here, do a great job in repairing or updating computers.
Dave and Brian are the best! Very knowledgeable and helpful, would not go anywhere else!
Cyber Express provides THE BEST Products and Services in the Anti-Virus/Anti-Malware space. They are awesome to work with!
Amazing service, super fast for a non tech person like myself. Thank you Cyber.
These guys are good, I strongly recommend them.
Very professional, exceptional service! We would be lost without them!
Went to fix my MacBooks wifi and bluetooth cable, paid high. i got it back with a replaced screen and no wifi nor the camera works. just say you cant fix it instead ruining it.
Awesome service. Could not ask for a better company to handle our needs.
I walked in and received immediate service. Problem taken care of and with enthusiasm.
Theyve done work for us for years. Wont deal with anyone else.
Great knowledge and help.
Great service; solved all the problems that has involved my computer; thanks guys
Excellent customer service