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CottageCare Bloomington & Normal
3907 General Electric Rd #3, Bloomington, IL 61704, United States
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CottageCare Bloomington & Normal

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Ki
Review №1

I love Andrew! Hes like my son, but more he cleans too :) Hes hardworking, kind, and loves all my dogs. Hes the best! I cant say enough about him personally and professionally. Heidi from Cottage Care is awesome too and is very prompt and responsive! Thank you so much!

Ti
Review №2

Anna came to my apartment for a first time cleaning and I was unsure of what to expect. I didn’t know what she was allowed to clean and what should be done beforehand., and surely didnt want her to do anything she wasnt supposed to When she arrived she was punctual, with clip-board in hand and chatted with me about my expectations, what services I had requested through the online quote/reservation, and what she was going to do She was very kind and the cleaning she did impressed me. She made my first experience with CottageCare (house cleaning) exceptional, looking forward to future service times. And to top that, it was her first day on her own! Very happy she joined the CottageCare Team.Andrew came out to my apartment for my second cleaning and I must say, he was punctual, I was a few minutes late (oops), but he was polite about it. He had his clip board in hand, apologize for Anna being unavailable, and even offered to reschedule for Anna to be available. Andrew as well impressed me. He was thorough in his cleaning. He even checked a few areas for dusting/cleaning that I didnt think about, but its on his checklist. Wow... I am very happy to have met Andrew and have one and only guy on the team to provide cleaning services.Thank you CottageCare!

Am
Review №3

The last two times Ive used Cottage Care Ive had Andrew. He is not only really kind, but great at his job. He focuses on the small details and does a thorough job. I even noticed my asthma is better after he comes to clean because he gets rid of all the dust and dog hair...he dusts all the furniture, cleans the ceiling fans, vacuums really good and even vacuums the living room furniture. Ive struggled with horrible depression since losing my parents, so my apartment got pretty bad and he didnt make me feel bad or self conscious at all! He was truly caring and happy he could offer me some relief. Im there when hes cleaning and we just chat most the time which is nice..hes very personable. I will continue to go through Cottage Care and request Andrew anytime I need a cleaning service. The mental and emotional relief I got from seeing my place look beautiful again was worth every penny. Also everyone Ive talked with on the phone from the Bloomington office to schedule or pay has been so sweet and helpful. Highly recommend 🙂

Je
Review №4

Andrew did an amazing job with our move out clean. It looks amazing. He detailed the rooms and cleaned the floors on hands and knees. I’ve had my house cleaned before but, Wow! This is the best. 👍👍

Sh
Review №5

Andrew came to my apartment for a first time clean and I was absolutely overwhelmed with the prospect. I didn’t know what he was allowed to clean and what should be ‘cleaned’ beforehand. Seriously, I was having a meltdown. But after he arrived my anxieties quickly dissipated. He was punctual, with clip-board in hand, and quietly self-assured. We had small talk about my expectations, the add-on services Cottage Care offers, and any limits he and I had. He was knowledgeable about everything I asked of him, including rates of services. Plus he was so kind! As for the cleaning, I am thoroughly impressed. I love the patterned carpet lines and his attention to detail. What really blew me away was walking past and seeing him on his hands and knees cleaning the floor! I was not expecting that! I am so appreciative of this service, I can’t wait to book my next!

Da
Review №6

The cleaners are so friendly and hard workers! Andrew did a great job and was willing to get at the details! Heidi is great to work with too!

Ba
Review №7

Andrew does a thorough job cleaning our home. We are impressed with the professionalism of .Cottage Care.

La
Review №8

Lauren did everything I asked for and more. She was very nice and efficient, leaving the house livable after a summer away and years of my elderly parents unable to keep up the chores toward the end. Thank you.

Ky
Review №9

Great service, timely, courteous and made my life a bit easier ;).

Ma
Review №10

I received a free deep clean and couldn’t have been happier when I came home from work! I was extremely impressed with the areas of my house that I typically don’t get around to doing that they did. They went over and above my expectations. It was greatly appreciated and convinced me to commit monthly. They were also very friendly and personable to talk to and are able to work with my budget and my schedule.

Jo
Review №11

I reached out to Cottage Care almost a month ago about cleaning service and got the automated email saying we will contact you tomorrow. 8 days later I get another email and a text asking about the time frame that I am needing cleaning in. I marked asap; and now 2 weeks later and I still have not heard anything back.

Ly
Review №12

Amanda did an awesome job cleaning my house! It smells so fresh and clean! She was very pleasant person to talk to. Would highly recommend their business!!

Lo
Review №13

This is my second time using Cottage Care and Ive signed up for regular service. They are very reasonably priced and do an excellent job. Sydney did my most recent clean and everything was spotless! Time is finite and valuable, and its so nice to get some time back into my life and still have a nice, clean home.

Et
Review №14

I love Cottage Care. They do an excellent job while being caring and friendly.Abbie always does a great job. She’s takes pride in her work. I have dogs that shed and a dark wood floor. She has her work cut out for her when she arrives. I’ve know her to go over the floor more than once to make it perfect for us!!!

Na
Review №15

Their services office is very responsive. Our cleaning person Kim is always on time, very thorough and professional. I would highly recommend them.

Sa
Review №16

Kim from Cottage Care is fabulous! I appreciate how responsive and thorough they are!

Tr
Review №17

When we closed on our new house we were heartbroken at its condition. We had already scheduled a moving clean with Cottage Care (we use them every other week to clean our high traffic areas), but we called them to give them a heads up that the clean was going to be more intensive than we thought. Emily came in and worked magic in our new house, even returning the next morning to do one last clean of the floors. The house was spotless afterward. Cabinets, drawers, floors, corners - it restored our joy in our new home. And to top it off when we came to the house at the end of Emilys long day to apologize for the state of the house, she was so kind about it. Highly recommend Cottage Care (and Emily) for your moving cleans and your regular cleans!

Sm
Review №18

Amanda and Sydney did a thorough job. And I felt very comfortable with them in my home. Also, Heidi, the office coordinator, was responsive and helpful start to finish. Ive already scheduled my next appointment.

Ti
Review №19

Provided a very professional service and preformed exceptional work. The interior of the house never looked cleaner.

Ku
Review №20

Abbi from Cottage Care was amazing! She was an extremely hard worker, conscientious and personable. The house has never looked better and I was cleaning it myself. Having them come on a regular basis from now on!

Be
Review №21

We hired Cottage Care to clean our newly purchased home that needed a deep clean, before the day was done they had our new house looking brand new! The women that came to our home were so wonderful! I would not hesitate to recommend Cottage Cares services!

Mi
Review №22

We hired Cottage Care to clean a rental home when we vacated the property. The ladies that came to clean the home were polite, professional, and worked very well together. They walked the house with me first, then systematically completed the work efficiently and professionally. I would hired them again without question.

Je
Review №23

Dorthy does a amazing job. She is not only helpful but very thorough when cleaning our house. always on time and willing to do anything extra you ask of her. Ever need a amazing house cleaner Dorthy is your women.

An
Review №24

Cottage Care Cleaners consistently does a great job cleaning our home. Communication is efficient and scheduling is easy. We have had Dorthy come multiple times to clean, and she does an excellent job. We are very happy working with Cottage Care.

Ke
Review №25

Row did such a fantastic job on my house, the service is always good, but today was the best I’ve had!

su
Review №26

Cottage Care recently came to my home for the first time. Candy cleaned thoroughly and efficiently. Everything sparkled! I am impressed with the policies, training, and follow up of Cottage Care. I hope Candy returns!UPDATE: Cottage care has been coming to my home for several months now, and their excellent work continues. Candy always does a great job. Thank you!

Er
Review №27

After trying two other services in town and getting overpriced quotes from several others, I am beyond pleased with Heidi’s team at Cottage Care. They are reasonably priced, thorough, flexible when I have something come up (like a sick child), and typically done before we get home. They’re friendly and treat our home like their own. Can’t say enough about how much we appreciate them!!

Ma
Review №28

Candi and Chris were INCREDIBLE! They were so sweet, thoughtful, and through! I cant recommend Cottage Care enough!

Da
Review №29

I have always had good experiences with Cottage Care. Im so appreciative of the work they do, and I feel so much calm when I come home to a clean home. I am able to keep up with general tidiness, but having Cottage Care take care of deep cleaning allows me more time with my son on the weekends, which is very important to me. Im pleased with their services!

Pa
Review №30

Row, the cleaning representative that was sent to clean my home is delightful. She is thorough,Cheerful and detail conscientious. I will ask for her services again. Your organization is fortunate to have her as an employee.Thank you for sharing her talents with us.

Pe
Review №31

Heidi provides excellent customer service and set my home up with a detail oriented and friendly worker. I highly recommend them because the service exceeds the price.

De
Review №32

My first house cleaning experience with Cottage Care was amazing!! The ladies who cleaned were professional, polite, and very thorough. I felt like I had cleaned my house myself. Our plan is to have Cottage Care clean every other week. I did a lot of research on cleaning services and am very happy that I chose Cottage Care.

Mi
Review №33

We had a construction project go a little wrong and had lots of concrete dust through out the house. Chris and Rowena showed up and were super help in getting the dust cleaned up through out the house. They were a last minute call and were quick to respond and very professional.Thank you Chris and Rowena.

Ro
Review №34

I have used Cottage Care on 3 different occasions when we were having parties at our home. Each time they have done an excellent job. I think I need to have more parties.

BA
Review №35

Chris visited my home today. Talking about service, she was waiting at the front door and she cleaned the cobwebs. In addition, I was not home but she had my son reach out to me to ensure she understood what I wanted done for this cleaning. Chris is very personable and attentive.

Li
Review №36

Cottage Care has done a great job cleaning our house. They get in all the corners and are very pleasant to work with. Rose has been our cleaner the last few times and she is a real whirlwind, fast, but very thorough. Thanks, Rosa!

Ja
Review №37

CottageCare was very easy to schedule, and they didnt mind when I had to change dates. Candy took her time with my first time cleaning and did a thorough job. I was most happy about the affordable price compared to other companies and loved the clean home feeling after they left. I am considering using them regularly.

Am
Review №38

Ro and Alisa were wonderful! So professional and my house looks amazing!!

Bo
Review №39

Chris is the best! My house is immaculate after she cleans it...she is so thorough! I highly recommend Cottage Care and love Chris especially! She is so pleasant and very dependable!

Au
Review №40

Dorthy and Chris were great! They went above and beyond to clean our home. It was cleaner than the day we moved in! We will definitely be using CottageCare on a regular basis. Highly recommend.

Ma
Review №41

Candy and Chris did a wonderful job cleaning our home. Ive never had house cleaners before, but they were great. I was comfortable with them, and they did such a good job. And I love how they use eco-friendly non-toxic cleaning supplies. That definitely put them at the top of the list when I was researching which company to call. I look forward to continuing with Cottage Care on a regular basis!

De
Review №42

Maggie has cleaned our home twice. We are very pleased with her thoroughness. She is careful with our things which we greatly appreciate. She takes pride in her work. We feel that we are receiving a professional cleaning. Please schedule Maggie for all our cleanings.

be
Review №43

I love the care and service I get from cottage care. The ladies that come are always polite, good cleaners, and such a blessing! I really like the work Dorthy does and hope she can become my regular person.

Ju
Review №44

I am always excited to know Chris is coming to clean! The house sparkles and I can relax and enjoy my home and my time. Love CottageCare and everyone associated with them.

To
Review №45

We have had Cottage Care of Bloomington for a couple of years and have been very pleased.We especially like Chris! She is very particular and attends to detail. Chris is a pleasure to have in our home.

Lo
Review №46

Maggie cleaned our home for the first time in Jan 2020 and I’m very impressed with her work! We have a rural home and it sometimes gets trashed by our active lifestyle of livestock, farming and sports, but you would never know! I have been a customer of Cottage Care for 11 years.

ja
Review №47

Row is a very friendly person. She does an excellent job. She has a very bubble personality. I would recommend her to anyone that is looking for a cleaning person.

Ga
Review №48

Review for Pamela Fleming. She is happy with Rose and thinks she is wonderful and very thorough and efficient. Thank you for doing a great job.

Sa
Review №49

I had Row and Tiana clean my house on separate days. Both are very friendly yet professional.They are efficient and do an amazing job quickly. Great experience!

La
Review №50

Cottage Care rocks! Ive been a client since I moved to Bloomington 6 years ago. Cottage Care consistently cleans my home with superb excellence and efficiency. Everything sparkles after each visit. Their cleaning professionals and executive office staff are the very best Ive ever employed. Id give even more than 5 stars.

Ch
Review №51

Cottage Care is very easy to work with on timing and they do quality work. Chris does a great job at our home.

Re
Review №52

Dorthy is doing the cleaning twice a month. She is doing a great job. I really appreciate her thoroughness. I strongly recommend Dorthy.

Do
Review №53

Dorothy did a great job on my house. She was very careful with everything and it looks great. I would like to have her do my cleaning whenever possible.

Da
Review №54

Cottage Care has really come through for me. I talked to the person who handles the scheduling, told her exactly what I wanted/needed. She sent people out and they did a fabulous job. Couldnt be happier.

La
Review №55

The Staff at Cottage Care are easy to work with and are very flexible. They do a thorough job and help me mange my house cleaning. This allows me some extra time to do the things I like to do. I recommend their services.

Al
Review №56

We LOVE CottageCare! Weve had several different cleaning services over the years, and CottageCare is by far the BEST of the best- they are truly cleaning PROFESSIONALS! We dont trust anyone else to provide the level of service that CottageCare does.As a very Type A person, I am absolutely meticulous when I clean my home, but with small children and a business to run, I dont have time to do it myself anymore. Ive been disappointed so many times with other services, but NEVER CottageCare... They actually do an even BETTER job than I could do myself (and thats saying a lot ;-) )Id give them 10 stars if I could! Thank you CottageCare, for going above and beyond, and for providing our family with fantastic cleaning professionals like Candy & Destiney! We are so grateful!

Je
Review №57

I have been a Cottage Care customer for several years. As a busy working Mom of three, having my home cleaned every two weeks gives me more time with my family. The staff at Cottage Care especially Dorothy does a great job helping maintain my home.Jenn Lovelass

Mi
Review №58

Dorothy does a great job with my house. She’s thorough and quick, and I look forward to her continuing to be assigned to my house.

Le
Review №59

We love Candy! She is great with my kids during summer cleans and is always pleasant and really cleans well!

La
Review №60

I just had my first cleaning with CottageCare and Dorthy was awesome. My place needs some love and care and she gave it just that. She cleaned areas that I havent had the time to get to and took her time to make sure everything was cleaned. I already cant wait for my next cleaning and will definately request Dorthy again!

Je
Review №61

Dorothy does a great job making sure our office is clean. I would recommend CottageCare.

Ma
Review №62

Debra does a great job cleaning our office every week. Sparkling clean!

Ki
Review №63

Tiana did our initial cleaning and we are very satisfied. Nothing better than coming home to a sparkling clean house!

Ja
Review №64

We absolutely love Ro she does a great job every time

Co
Review №65

Dorthy has been cleaning our office and does a fantastic job! She is here during business hours, and is always considerate of our work while she cleans in the background.

Me
Review №66

This review is for Pam Carlton (aunt Pam) Row is very funny her personality shines like the house after she is done ....The new boss lady picked a great girl GREAT JOB COTTAGE CARE

Th
Review №67

I’m very pleased with the cleaning service at my home from the young lady. I’m planning for her to come back again. 🤗

Je
Review №68

Im very happy with the cleaning Cottage care provided. We use them periodically and the place looks great when they are done.

La
Review №69

CottageCare leaves my residence clean every time! They will take suggestions if you have one or need them to do something extra. The few times I have had to rearrange my scheduled cleaning has gone very smoothly and they came at their next earliest convenience. This is a service I should have started a long time ago. It saves me time and lets me enjoy more time to myself on the weekends. I highly recommend CottageCare to ANYONE!

ma
Review №70

Every Tuesday morning like clockwork - on time and polite. Dorthy is always pleasant and does a great job.

cy
Review №71

If your looking for a cleaning service that does a great job and super nice people to work with thenCottage Care in Bloomington it the place to call. Cannot say enough good things about them. JUDY

Ma
Review №72

Candy does a outstanding job. Also a very friendly person. If I had a business, She is type of person I would want working for me.

La
Review №73

Destinee was fantastick. My place hadnt been cleaned in months due to health issues. Cottage Care assured me they could get the job done. And Destined got the job done as was promised. I highly recommend Cottage Care. ..

Ma
Review №74

Dorthy comes and cleans our office every Tuesday morning and does a great job of both cleaning and being considerate of our work while doing so!

Ra
Review №75

We had CottageCare Bloomington, for the first time yesterday and are very impressed with the quality of cleaning and professionalism that we received. We are now on the books for future cleanings. The staff is very friendly and do a fantastic job from top to bottom. I would, without hesitation, recommend this cleaning service to anyone.

Ba
Review №76

Dorthy has always worked around my regular working stations...is very accommodating with my schedule. She does a great job with my house, which can be unorganized at times especially with my son’s activities.

Gr
Review №77

Good Company to work with.First of all they returned my call while other companies did not when I was looking for some assistance.Personable People.I feel like I am getting good value.

Ra
Review №78

Leave in the morning - the house is a mess. Come home later - the house is spotless! Its one of the best feelings in the world. The ladies (especially Brooke!) who have come have all been friendly and courteous; they actually care about making my family happy. I have had my house cleaned before, but never so thoroughly.

Ca
Review №79

Row is very friendly & funny and she is an awesome housekeeper. Thumbs up Row

Ka
Review №80

Dorthy did a great job at our house, and we appreciated her attention to detail!

Da
Review №81

Chris and Stephanie do an amazing job on our home- they really go above and beyond.

An
Review №82

Dorthy is awesome - cleanest my house has been in years!

Br
Review №83

Ive been with cottage care for a few years now and have had a great experience. Always on time and the cleaning is thorough. Really happy with the level of service.

ka
Review №84

Cottage care with Chris and Tiana did an excellent job on 8.13.19. Keep up the good work

Ca
Review №85

I am very happy with my Cottage Care services!! Brooke is awesome, friendly and hard worker... They are also extremely flexible with scheduling services and with work to be done.

An
Review №86

My usual Cottage Care employee who cleans my house does a good job. I am concerned about the yearly increase in my costs per cleaning. Im not so sure that the employees who do the actual cleaning are getting increases in their salary or if the money is going straight to the top of the company.

ab
Review №87

Dana and Dorothy did an outstanding job. Would recommend.

Ro
Review №88

Cottage care is a awesome company and our cleaner Row is Great!!!!

To
Review №89

Cottage care is an awesome company that hires awesome workers Great job guys

Pe
Review №90

CottageCare takes great care of our office at IBG. Dorthy does a great job!

So
Review №91

I recently had Cottage Care (Dorothy) clean my mothers home after a long hospital stay. She did a fabulous job and Im very happy for my mother to come home to a spotless house!

Co
Review №92

Dana and Row did a wonderful job and were very enthusiastic!

To
Review №93

Row is awesome great personality. Very kind

Ma
Review №94

Row did a fabulous job at our house today!!

Ci
Review №95

Thank you cottage Care for sending Dorthy our to clean my house. Good job

Yo
Review №96

Judy always calls to make sure the cleaning is on schedule. Is responsive to feedback and takes care of any issues. Very pleased with their work.

Co
Review №97

Excellent cleaning service very happy

MJ
Review №98

We have worked with Cottage Care for 15 years and I would NEVER change services! They are responsive, flexible, and personalize every single item: what you want done in your home, when, what time, and with whom. Whether staff showed up we liked or disliked, they honored our preference. They also worked within our budget. We recently moved from a 3500 to a 10,000 sq foot home, quite a difference, and the manager himself came out with a crew to not only survey the home but also joined the staff and cleaned the house with them personally! Since the move is still in process, and a huge project difficult to manage, I asked if they could please text me when they were coming to remind me. WOW!

Ma
Review №99

Row is Awesome we love her

Al
Review №100

Its such a relief to come home to a clean home at the end of my workweek. Hiring Cottage Care was the best decision for me and my family since it allows for more quality time with my 10 month old son.

Information
60 Photos
100 Comments
4.9 Rating
  • Address:3907 General Electric Rd #3, Bloomington, IL 61704, United States
  • Site:https://cottagecare.com/locations/bloomington/
  • Phone:+1 309-452-8989
Categories
  • House cleaning service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:9am–4pm
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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