They put a new clutch in my wifes car and done great job and was price they quoted. Very friendly and efficient. Would recommend highly.

Friendly folks... I will definitely be back

Love going here. They are always nice and do their best to take care of your vehicle long term.

Honest and dependable. Ive used them for several repairs and they are always upfront.

I have been taking my cars to Palmer over the years and have always been happy there. They are very honest and also offer better pricing than dealer service shops. Today they looked at my brake pads, which a large dealer in town said needed replacing 1 year ago, and told me that they still have some life left and could wait until spring to be replaced. You dont find that type of integrity and honesty every day, which is why everyone should go to Palmer!

Did a geat job.. front end alignment.

Six months ago I broke my shield under my car and was told it couldn’t be fixed and I had to replace it for $350. I brought my car here, with more damage, and they fixed it with no issues and for FREE! Everyone was so nice here and I will only bring my car here from now on. They are very honest with you!!

I had a vehicle stall at a big box store on one of the coldest days of the winter. Palmers was not open and I had to wait until the next business day and they got right in it and found a smile issues. They repaired it for under the$100.

Super fast and they could not have been more accommodating. I will use Palmers exclusively from here on out! They definitely won my business!

I knew one of the owners before he helped start this business. Thought he was a great employee then and think is a better owner. Reasonable and responsive. I am personally a back yard mechanic and I am able to sense bs and l havent had any cause for concern with PALMER Tire and Auto when I am unable to handle it myself. Highest recommendation.

They found me a used rim that matched the others the same day I went in, had it on my car in a timely manner, and it was done for a very reasonable price. Great service!

WOW....thank you jeff and everyone at palmer tire & auto I was quoted 1700 at another shop in pekin(45 miles away)and with a quote that high i had to get a second opinion went to palmer tire and wow walked out only spending 400$ and only one thing from original quote was needed and jeff and his guys found safety issues the pekin shop didnt not even mention ....(1 day from quote to quote)in this day and age 1300 $ is huge cant say enough great things about jeff and palmer tire&auto

Had four new tires installed. In and out in less than an hour. Tires run smooth, well balanced, and quiet as promised.

We were driving to our vacation about an hour away from home when our check engine light started flashing. Palmer tire & auto agreed to take a look. They ended up having to do quite a bit of work on the car, but they explained every step of what they were doing and why, listened to our concerns, and otherwise were very helpful and genuine. Highly recommend!!!!

Great staff and good prices. I just saved $230 (over half) on two services compared to what the dealer would charge. Its a great operation!

My shock busted and I needed a quick fix to get my car back on the road right away. I called them up on a Friday morning at 8 and explained my issue on the phone. Not only did they take me the same day, but they exceeded my expectations by having it done by noon. In addition, we asked for an estimate up front (which was fair pricing) and they stuck to it.

Great people and great service. Palmer Tire & Auto has worked on my commercial vehicle, our familys daily driver & my vintage collector car. Their work is honest, fairly priced and quick. Thanks for the great service, well be customers for years to come!

Ridiculously fast - ordered tires right before 11 am and they booked me for 3:00 pm same day! I was there less than 45 minutes for two tire replacements. Jeff was awesome!

Had a quote that my car exhaust could not be repaired and needed $1300 to replace. Took here for 2nd opinion and said it could be repaired for less than $200. Had the repair done right then and was out in about an hour, thanks palmer team!

I drive about 2000 miles a month for work & pleasure, so my car is very important. My check engine light went on and my banker recommended Palmer. I am so thankful for that recommendation! Brian was very friendly and professional. He got me in right away and diagnosed the problem. Once he evaluated the car, he sat down with me to explain what was going on & itemized the pricing. I trusted his opinion and had the repairs done that day. I will definitely use Palmer again. Im so grateful to have found a place like this. I highly recommend Palmer!

Excellent, friendly, honest service. Never had a problem getting a convenient appointment. They called me the day after getting my brakes fixed once to make sure they were still working. Ive been to a few mechanics in town, but now that Ive found these guys I wont take my car anywhere else.

Always great service and honest answers and solutions. Highly recommend!

Newer business with huge clean waiting area should you need to wait at the store for a service. Brian and Jeff are both veteran tire service professionals and very positive, helpful send friendly.

Great experience as usual! Thank you Brian and Jeff for making my service call painless today!

Great place, very honest Jeff an Brian great guys I was in an out on good time frame

I take all of my vehicles to Palmer. Jeff and Brian are both very professional. They are honest and do a great job on service. Anytime we have an issue Palmer is the first call, I know Ill get an honest assessment of the situation, a job done quickly and a reasonable price.

Fantasic, friendly, knowledgable staff. Reasonable prices. Highly recommend giving them a call.

The most professional auto repair place weve ever taken our fleet vehicles to.

My go to Tire/Auto place closed up a few months ago. I decided to go look for another place. Found Palmer Tire/Auto due to the high reviews on Google Maps, so I decided to give them a shot. I had my tires replaces and oil changed.The staff were really friend and the service was quick. I never felt I was getting pushed around on getting things done I didnt need. Prices were on-par with work done to my car at the other place. Furthermore, they did a quick survey and found I needed to replace my air filter and also indicated how much life I had on my breaks.I recommend this shop and will be going here again.

Nice and Talented People. Happy Customer.

Poor communication then they get mad at you when youre irritated and want to know whats going on with YOUR car.

They will do your car great justice justice I love their service

Awesome group of men. Willing to explain everything to you. Always get right to the work!!! Will keep returning for all my auto needs. Great customer service and I will recommend them

After trying several other service centers, I found Palmer Tire & Auto and decided to give them a try. I met the owner, Brian, who was very helpful. Palmers went above what I expected! In addition, their pricing was more than fair -- especially when I compared them to other service centers. They also found that a service that another auto center told me needed to be replaced was actually not needed.This is a family-owned and family-operated business. Ive used them multiple times now and they are now my only auto service center. I cant recommended them more!

Being in the automotive industry for many years in the past, its hard to find a repair facility you can trust. I think Ive found it :) These guys are great! People you can trust, knowledgeable, and competitive prices.

Honest, fair and good people! As a woman who may not know much about cars, I trust these guys to tell me what I do and dont need and to not overcharge me. I like that they show me whats wrong and explain whats happening or what will happen. Will definitely recommend to all of my friends and family.

These guys are awesome. Quality work, fair prices, and fast. From small repairs to major ones. I wouldnt hesitate to recommend you bringing whatever vehicle you have here for anything you may need done to it.

Quoted me a transmission price then almost doubled it after they had the car. Told them I had to save up that much and they said no problem only to be charged a storage fee of almost $600 on the top of the transmission charges. Was told storage fees needed to be paid immediately else a mechanics lean would be put on car. Tried to call multiple times to work out some arrangement and calls never returned. They basically stole my car. I had to do a settlement with the finance company and have no car to show for it. Thieves and Liars.

Im literally sitting in a parking lot right now this great customer service!! he squeezed me in inbetween a appointment for a alignment and was very nice and very fast they predicted 45-minute wait and it was about 30 very good please will come back!!!

The work was good but the communication was lacking.

Two generations of my family use Palmer Tire for our auto repair and tire needs! They are fair and honest and genuinely good people that stand by their work. I highly recommend them!

With the change in weather I had been having trouble with my tires holding air and had been having to fill them up quite a few times over the last couple weeks. After noticing *another* flat, I drove to the closest Tire & Auto shop I saw. I am so grateful it was Palmer!I was on my lunch break and just asked if the tire check was something they could do in an hour—they said they wouldnt want to put me in a time crunch and it would be best to come back the next day, but they offered to fill up my flat tire for free and were very kind and informative on what was likely the problem. There was no doubt in my mind I would be coming back the next day.Brought the car in this morning and the service was just fantastic, quick and informative! I was also very pleased with the price because they ended up having to replace one of my tires and I was worried about what the final cost would be, but it was quite reasonable!Very pleased to give this place 5 stars and I will definitely be coming back should I need any other service work done on my vehicle.

Palmer tire is the premier tire and mechanic shop in Bloomington normal. I have tried around 10 shops, and Brian and Jeff really know what they are talking about, and do a great job explaining in common terms

The guy that I spoke to at the desk was really friendly and he was able to get me back on the road super fast. I would recommend this place for sure!

They did what they said, in the time they they wanted to complete it, professionally, for the amount they estimated.

Great shop! They do great work and let you know if they are getting over the original estimate.

Great staff! They have always done great work and in a timely manner!

These guys are simply great. They know what they are doing on your car. They know inside outs of all the vehicles

Great service and knowledgeable staff. Fair pricing

Good place to do business with. They are friendly and fair prices for tires and easy repairs .

Very friendly staff, work was done very quickly and efficiently and love the attitude they have towards customers.

Just got my front end alignment done, did a wonderful job, friendly staff, will definetly go back.

Great service, they do it all, ask for Jeff Smith for all your automotive needs

Great people! They got me in with short notice, couldnt be happier.

Had a flat tire. While other tire shops asked for appointments and an hour and half to fix., I have mine fixed here pretty fast. I was in and out in 10 mins.

Brian is professional, customer friendly, and he seems to be very knowledgeable about auto repair. I would recommend them, highly

Great customer service!

Brian is fair and honest, will recommend to others.

Had a tire leak (I midstakenly thought). They checked it out at no charge, and didnt even try to upsell me on something I didnt need. Will use again!

They were great guys when I was at the shop but here it is 6 4 months later and my car is chewing through tires and they offer no warranty awesome

Great place for reasonable prices

Great place to service your vehicle

These guys are top notch!

Honest owner, friendly and quality work

Friendly and alignment up to $20 below other places in town!

Great service

Great people to work with

They are fast

Incompetent