One of the most difficult places to be in if youre an animal lover. However, the staff is professional and sympathetic. And I truly believe they do everything possible to make the animals as comfortable and loved as possible.

I adopted Buster today. It was like we were long lost friends. Very helpful staff. Thankful for my new buddy.

Just took five adorable kittens if anyone is looking for some. Mom is a wonderful cat and mother to them. She was got out of the wild an looks like a mainecoon

Free adoption day was a success! Friendly staff and very helpful. All the animals looked well cared for.

Really good animal shelter. They care and have super clean operations

I went to go get rid of dead dog and they forgot me out there for 45mins. Otherwise it would have got 5 stars because free animal disposal as long as Monroe county resident.

I have been wanting to adopt a pet for awhile, so Ive spent a lot of time on their website where you can regularly expect to see new pets that are available for adoption. I filled out two applications, and the staff kept lines of communication open the entire time. They actually reached out to me to let me know that there was a pet who seemed like a good fit! The staff was friendly, and they were more than happy to answer all of my questions. Id definitely recommend stopping by if youre hoping to adopt!

They are an impressively clean, caring, and organized shelter. They also have great community roots through various outreach programs, direct partnership with county animal control, and relationships with every other rescue and clinic in the area.

Found an adorable 3 year old cattle dog named Teagan! She has been a fantastic addition to the family. She is very sweet, smart, and has been a good girl.

The staff at shelter are wonderful! We love our new family member!

The staff and volunteers really do love those animals. It was pretty clean. Good selection. I good my handsome boy Hades there.

So kind, so informative, and they are so very dedicated to their animals.

Just adopted the sweetest kitten from here! The staff member my friend and I worked with was very friendly and knowledgeable! They have lots of kittens and grown cats right now so if you are looking to adopt one, I highly suggest looking here!

Dallas is very sweet and playful, we had a lot of fun hanging out with him today!

I went in to see if they could take my cat and her kittens bc I couldn’t give them the attention she/they need and the lady was extremely rude and heartless telling me if I left them there they were going to kill her and the babies i took my cat and her babies and left I will never recommend this place to anyone they are cruel and heartless shame on them

Drove from valpariaso indiana too check out a specific dog to adopt and after speaking with the staff and there knowledge, we ended up with a different dog who has become a great part of our life and or so happy with our new addition to our family member Odin (aka as Speedway)

All staff members very nice. Clean site.

PLEASE READ: I am extremely upset and heart broken my cat had to be returned to back to the shelter after being given a cat that was full of worms and sneezing intensely when I paid a fee to be dewormed and was not sick like the others. We tried to call them 12 times everyday since the day we received her only for the phone to go to voicemail, left emails, and had to wait outside to be talked to. I cant help but wonder if the free cats are being given regardless of sneezing /sickness to families. I understand policies have changed due to COVID, but it is unacceptable. I fell in love with my new pet only to watch her get sicker within the few days of owning her. Bloomington Animal Shelter must be held responsible for their unprofessional behavior.

Loved the shelter. The staff were amazing and knowledgeable. We adopted a puppy who has been a great addition. You can tell the staff really take care of the animals there and really enjoy their job.

Great facility, friendly & knowledgeable! Found the perfect cat for our family :)

We wanted a cat. They have free cat day, because of covid they have it out side with a great turn out. The problem, 30 people show up and every one can get 2 cats but they only have 25 cats. They say we have more kittens inside but cant bring them out. After 2 hours we left with no cat just to find ourself at a pet store.

Couldnt go in. They had a vivid case

Friendly staff, place looks very clean and all the cats seemed happy and content! Despite needing appointments for a specific animal, they Did allow us to look at other cats too, no problem.

Amazing!!! A wonderful place!!! Such kind and caring people!!! Definitely recommend. Thank you to all of the staff!!!!

Just dropped pet food off

I enjoyed visiting as well as my daughter. She loved the little kittens. I believe is safe and sane to keep cats ages separated. The dogs are a little hard to see when theyre not inside. And I wish they let you pet the rabbits (I understand they bite and they might be hard to catch).

Weve gotten two fur babies from them and it was a fantastic experience

They so wonderful. Professional and truly caring.

Wonderful place to find someone special!

Nice staff! Doors are locked due to covid, call the number on the sign and be patient.

They found my dog and were very helpful with getting him back. They took great care of him and even offered solutions to help with his behavioral issues too.

I love this place!!! When irresponsible people dumping their pets, the shelter is trying the best to take care of those poor animals. During the adoption they asked a lot of questions and gave lots of suggestions. Great place! Wonderful people!

Wonderful helpful people! What would we do without them😘❤

We drove 2 hours to adopt a new fur baby. We got to see the dog we wanted for three seconds. The lady said he bit her and growled but me and my bf were watching and he didnt. Then we were told we can see multiple dogs. We were brought out one that wasnt even available for adoption. And that was it. Me and my boyfriend are beyond heart broken 💔

Helped me and my animal a great deal

Thoughtful staff and volunteers. Sweet critters.

I met one of the loves of my life at Bloomington Animal Shelter. Her and I instantly connected and she’s like the missing puzzle piece in my family. The shelter staff was friendly, kind, and had my Daisy June’s best interest at heart.After a bad shelter experience, I was scared to try and adopt again despite knowing that was what I wanted to do. Everyone made me feel safe and at ease.

Really take care of their animals. I recently got a dog and I absolutely love him. If youre going to get a cat or dog please get it from here.

Great people and picked up my fur babies there. Loving 5 year old and a 8 month old. They play all day.

Huge facility and a great selection of animals and services provided. I would recommend going here in search of your new furry friend.

LIVING THINGS FOR SALE! SLIGHTLY USED!

Wonderful facility. The animals are treated very well and the staff always delightful. I visit the cats here with my girlfriend and we are always happy to see how well theyre treated. Go on Friday, cat adoption paperwork is free!

Great place, good people, fantastic mission to helping all kinds of animals. The staff is very knowledgeable and happy to answer all kinds of questions.

If I could give this pIace no stars I would. I surrendered a completely healthy young friendly cat that a family member was given and couldn’t care for due to health problems. I only had this cat with me for a day and during the time I had it, all it wanted to do was be held and sit next to you and purr and be loved. I would have kept it but already have other animals. I asked them if they could call me if they were going to euthanize it and they said they couldn’t because they didn’t have the staff to do it. I came back about a week later to ask about the cat hoping to hear it went to a good home but they said they euthanized it and that it wasn’t completely clear what happened and that the cat picked up a skin condition from some of the cats at their animal shelter and it also might have been due to space. I am extremely upset over this and I will never go to this animal shelter ever again and will adopt anywhere else and I suggest you do so too. This place is supposed to give animals a second chance, not ruin that chance by having sick cats be with healthy ones. They also talk about no space but they had only a few cats per room. Like I said before, I am extremely upset about what happened to this cat and I thought it would have had a chance to find a home since it was so healthy and friendly but apparently that’s so hard for them to do because they seem to have an extremely hard time with keeping anything alive or healthy. The least they could have done was given me a call if they were going to euthanize it and also separate the healthy and non healthy ones. If I ever need to find a home for an animal I will never go there again.

Was not a good visit at all. We came to look at a pup that had 4 families come see this pup prior to us mind you. However when we seen the file and realized the dog tries to bite when bathed and hasnt any luck on potty training and we have two small children we decided against adopting that particular pup. The blonde lady at the front counter gave me a look as if I had spat in her face and quickly showed me and my family out. Im not sure what we did to offend her but if we arent inclined to adopt a particular animal I would think taking my carpets and my kids safety in mind I did nothing wrong to deserve to be treated like that. Hopefully if we decide to adopt another dog that would be more suitable for our family we wont have to deal with her.

My baby foxy was missing and lady at the animal shelter was very sweet and helped me get her back

I love their compassion and the extra mile they always go❤️

I adopted a rat terrier and was disappointed to find out she has a slew of health problems. I realize that adopting is a risk but a veterinarian should be checking out ALL of the animals prior to adoption. That way the new family is fully aware of what to expect and isnt surprised when the vet bill skyrockets. I am truly disappointed with this animal shelter and expect better. If you want these animals to find forever homes instead of sitting in a cage, then take the proper measures.

I found a dog online and called ahead to find out if he was still available. I would be driving 2 hours. They said yes, they were open until 7 and took down my info to hold him. I left within 20 minutes to go get him. I was in two traffic jams but got there about 6:20. It took them a bit to find him. They put us in a room to bond and I filled out the paperwork. A girl said shed be back to start the counciling so I waited. She didnt come. Then a guy came back and took the dog saying it was closing time. I went out to the desk. The woman I spoke with on the phone said it was 7 and Id have to talk to the director. She told me Id have to come back in tomorrow. I let her know how crazy this was because I told them I was coming, I had been waiting and couldnt just drive 2 hours tomorrow. Id already adopted a dog there before and had been through their counseling. She spoke to me rudely letting me know that this dog needed more counseling and she couldnt just do it after 7 even if I did drive 2 hours and had been waiting. My MIL was with me and couldnt believe how rude she was and the whole situation. Youd think theyd want the dog to have a forever home! Not if it goes after 7! So now he sits in a cold, lonely cage waiting for love and care.

An amazing shelter I am blessed to foster kittens for. Very on it, clean, and well constructed. The adoption process is easy as well!

Staff is great and always looking to help and get the animals loving homes.

Staff was kind and helpful. Place was clean and the animals seemed well cared for. If I ever want another pet Ill go here.

Loving animals, good people. newly redone shelter, come here for your animals. These guys are heros

The staff was friendly and helpful. I was very impressed with this shelter. They could not have been any nicer taking in a feral cat that was terrorizing my cats. I wish I had the name of the lady doing the intakes. She was amazing as was the lady who handled the cat. I had been turned away at another shelter so I am very appreciative of how we were treated at this shelter. Thank you!

A clean facility staffed by some of the nicest people around! There cat rooms are wonderful, and the dogs are given love and taken good care of. We just adopted our dog from the shelter - they were wonderful throughout the process. They saved our dogs life (the previous owners wanted to euthanize her because shes a fence jumper) and kept her safe and healthy until we found her. We love our dog and we love the Bloomington Animal Shelter!

Had a great experience w/my visit had to take in an animal whom had been lost, its been my 1st visit since the opening of their newly renovated, & remodeled animal shelter, their new facility is beautiful & much more practical for servicing,& housing/caring for many more animals & finding them forever homes in Monroe County. The staff were very helpful and friendly & was able 2 locate & reunite the small dog with its in owner after determining it had/has a micro chip & was back with his family with an 1hout & a half of bringing him into the shelter. Which made me feel extremely happy & was truly heartwarming.Would definitely reccomend them for anyone looking to get a cat or dog....

I had to move to a smaller place and relinquish one of my pets they are taking great care of him, they are trying to find him a new home. They changed His name to Blake he is a 9 years old Back Lab and Border Collie mix (Large Size Dog)

They really care about the animals, and give them great care and adopt quickly.

The staff was amazing!! They helped us find our forever fur-baby!

I got my kitten here on free feline Friday and Im so happy that we have a shelter like this in town :)

Seems like a positive group and doing a booming business.

Nice volunteers clean and does not smell so help them out donate or adopt

Awesome place, great staff and it makes you feel like your contributing to a better works.

Nowthis warms my heart if in need of a pet heres the place to go.

I volunteer here, so my review might be a little biased, but this is a great open admissions shelter with staff and volunteers that care a great deal about the animals. Wonderful place to adopt your next best friend from!

Wonderful place with wonderful people who truly love and care about the animals.

Nice place and staff seems to care about the animals well being. I would encourage anyone to adopt....

This is a nice facility. They normally have a good selection of animals to choose from to adopt.

They tell you when you adopt a cat that theres a possibility of respiratory infection. What they actually mean is all of their cats are infected with one or both types of cat herpes. (As admitted by one of their staff when I returned a cat) And its HIGHLY contagious. It is not curable. There are periodic flare ups that require medication. I had to quarantine all my animals and return the cat. It broke my heart. If they KNOW an animal has special needs, they should be required to tell us. Thats like cutting a break line and saying Theres a slight possibility of mal-stoppage. Thats normal. Another thing Id like to note is that when I returned the animal, the desk person said they only have a vet come in once a week in the best of times.

They have rooms to play with the cats and its nice. You also can ask to play with a dog and they will let you do that

Really friendly and helpful staff. Worked hard to help us find the right dog, and took time with us even though they were clearly very busy. We are lucky to have such dedicated folks as these.

I rehomed a dog a year ago and the lady stopped sending me updates. Then out of nowhere I got a call from this shelter saying they scanned the microchip of a dog in my name and they held him for me for 3 hours to give me time to drive to Bloomington to get him. Amazing shelter. Also never rehome a dog. The guilt will destroy you until you can get him back

I had a really bad experience here. I was fostering a dog to adopt her and when I brought her in to get spayed I told them I was having a tough time with her separation anxiety. They told me when I came back in to pick her up I could talk to someone about it. They immediately put her on the adoptable animals page and were letting people visit her at the shelter the day after she got spayed and the day I was supposed to pick her up (without telling me about it). They then called me several times asking me if I had decided - let alone I didnt know all of this was happening in the background. I work full time and am in school so I was not free during the day to think it over. They called me several times and said the dog had several applications and I needed to decide if I could take her. They offered me no support. At that moment, I had found no trainer, no dogsitter, nothing, so I had to say no. An hour later I showed up at the shelter to see the dog and asked if I could take her home. I stayed until they closed but wasnt allowed to take the dog home. That evening and the next morning I worked to find a solution. I called at 9 AM and said that I had found a dogsitter and a trainer to work on the anxiety, however they told me someone was already coming to pick her up that day. I had taken care of this dog for a week prior to this and had house broken her, taught her commands, and many other things - she had been a stray. Instead of listening to me or helping me they gave her away to someone who had spent an hour with her the day before. They didnt care to hear why I could now adopt her and just seemed like they were pushing her away from me the whole time. They also said they wanted to get the dogs out of the shelter as soon as possible, so I said I would come that instant thats how much the dog meant to me. They didnt care. I showed up later that day after work and they had already given the dog to someone else. They didnt want to make it work. They pushed her away from me and didnt allow me time to figure out a proper solution. I was pressured into saying no to adopting her, when in reality, if provided with the proper resources I could have taken her home the night I was supposed to.

I like to go in and sometimes we adopt from there. I believe in spaying and neutering plus shots and microchip plus saving a life

They are very caring about the animals in their care

I have been volunteering at the animal shelter for 2 years going on 3 and I love it

The staff are amazing, the animals are very well taken care of and shown lots of love..

Very friendly and try to get you taken care of farely quick

Lovely place for the animals to find a 2nd chance

These folks really try. Myself and my kids when we want another animal go to the shelter and rescue lives.😺🐕

Very nice, people was friendly, answered all my questions

They were very nice, but we had to ask 3 times to get a dog out of its pen.

Always clean and staff are very friendly, helpful, and interested in finding a good forever home for cats and dogs.

I got the best dog ever there. Hes so happy and healthy and I owe our happiness to the Bloomington animal shelter.

Adopt a pet from MCHA as we did. They have all the pets that need love and a good home. We adopted two puppies terriers and we all have become a great family and our days in retirement somehow because of the love they gave us. Adopt from the MCHA.

Disappointed with the response time and knowledge of the staff.

The staff is amazing and they are good with all the animals that come in!

We love our baby gabby Ann (Twix) she is the best fur baby.Thank you all very muchMelissa grange

We had to have our dog put down due to cancer and the folks here cremated him for us at no charge. Nice people, clean space.

Love animals. Service could be better.

When I first adopted my dog they were nice. At her first vet appointment, not even a week after I got her, she had a ton of issues that cost around $700. I called the animal shelter and asked if they could help pay for some of the cost. They stated they couldnt. I asked why they would let someone adopt a sick dog without informing them. They stated they had too many animals and the vet couldnt see them all. I had her for a year. She wasnt house trained. When I took her back to the shelter they were awful to me. They treated me like I abused her. I loved her but she was sick and wasnt house trained, I work fulltime and she was becoming a fulltime job.

Cleanest shelter around with giant, open air areas. Ive gotten both of my cats from here.

This organization is tactful, professional, and friendly with both animal control and adoptions. The staff and volunteers work very hard and do a great service for the community.

Friendly staff well cared for animals

Very clean and very helpful in trying to find our lost dog.

Lovely and friendly staff. Clean facility. Great selection of animals. Always busy with potential adopting families.

Ive tried to call this office several times and instead of answering the phone they just pick it up and hangup. This is not only frustrating its very unprofessional!

I love going to the animal shelter in bloomington,indiana just to see the dogs they have,I love dogs,bloomington animal shelter has awesome,beautiful 4 legged friends/companions.

It was a very busy day for the staff yet they kept smiling and were courteous. There are many animals out there to be adopted.

They really care about animals here.