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Discount Tire
86 Stratford Dr, Bloomingdale, IL 60108, United States
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Discount Tire

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An
Review №1

These guys installed my SUV tires, did it in an afternoon and price matched them from a random online source, saving me a good amount of cash. Fast forward 4 months, I drove over a large nail, took the tire in and they plugged it and had it back to me free of charge. All around excellent experience. Thank you to Michael P. for the help.

Ma
Review №2

Super friendly and helped get me the best price for tires to make sure me and my family were safe

An
Review №3

Definitely make an appointment!!!! It saved me hours of waiting and Im so happy!!!! Got there early, got in right at appointment time and out shortly after that. Woo Hoo!!!!!!!!!

De
Review №4

David R. worked on my 2018 Kia and did such a wonderful job. It hasnt been this good since I bought it. He was respectful and very fast! If youre looking for someone who does a great job on brakes and tires go to Mavis Tire and ask for him. Definitely going back next time.

Jo
Review №5

Good service, also good prices.

Ku
Review №6

The TPMS sensors in a set of aftermarket rims that I had bought from Discount needed to be replaced. The staff was very helpful with making sure they were still under warranty and took care of it at no cost to me.

Jo
Review №7

Ulysses was super helpful, friendly and professional. Everyone else that I interacted with at this store was also friendly and professional. Would definitely come back to this Discount Tire location for my future business.

Ka
Review №8

Absolutely great service...these people are quick and friendly

Al
Review №9

I am super happy with entire experience. I bought tires on their website, and even made the appointment there. They took me in, about 15 minutes late, but I understand, seeing how it was a Saturday. I was just thrilled, that they scheduled me right away and had my tires in stock.

Ad
Review №10

This is my place from 12 years,good stuff,short service time.Alan Valles is very helpful man!!!

Dr
Review №11

I have 20 minutes waiting for a air check and being constantly ignored. After 29 minutes someone finally got courious to come and ask. After my complain for waiting this long, he stated that * should have an appointment scheduled. I bought all my tires in this place.

M
Review №12

They don’t have anything in stock. Just want to take your money and place an order for tires which will then sell to you at a nice jacked up premium price.

Li
Review №13

Very kind and helpful. Had to visit again last week. Always very friendly, kind and helpful. I will always visit this Discount tire location just because of the helpful staff who pulls my car in the bay for me !

Ch
Review №14

Fast service And the people are great to talk to

Jo
Review №15

Nice location and good people. They take care of your tires after the sale, if you ever need anything. So worth it, to get the tires covered.

Sh
Review №16

Takes time though it’s cheap and great warranty

Rg
Review №17

Got my tires at a great price! Had them installed in an hour.

sa
Review №18

They are always helpful. Free tire check and air. Great prices.

Ge
Review №19

Quick and expedient service at an unbeatable value. Worth the longer drive for the quick service turnaround (as compared to more central locations of discount tire co, such as Countryside)

Da
Review №20

Awesome tire shop the assistant manager was able to fix the problem that I had with the Glendale heights location great tire shop real clean real fast and understandable about financial situations and always willing to listen to the customer I mean totally awesome Im only using this tire shop for now on!

Ar
Review №21

I had an appointment scheduled and they were behind. However, Allan assisted me in getting new tires and it was done so quick! I appreciate him and his team as they were all so friendly and willing to help

Do
Review №22

Several weeks ago I ordered a set of 4 Continental Control Contact Sport SRS tires because I was told by the Bloomingdale salesman that the tires I wanted, Continental Extreme Contact DWS 06, were being discontinued and replaced with the former. However, last week I discovered this was not the case and I was upset about it. Looked at my receipt and saw it was actually over 60 days since install, but on Discount Tires website it said that if not satisfied they will make it right. Monday I called and spoke to Eric the Assistant Manager and he said I understand, sorry for the situation, and we will make it right and he said that the tires I wanted will be available on Tuesday. We set an appointment for the install on Wednesday, on Tuesday he called and confirmed the tires were in the store and ready for Wed. install. Just drove my car home and they are great and exactly what I wanted. This is what I call exceptional service. There will always be human error for anything of this nature, but it is how the mistake is handled. This is the true test of customer service and I am greatly pleased and totally satisfied. I only had to pay the difference in cost which came to $5.70. To top it off they had the new tires on in 35 minutes -- unbelievable. This is exactly the reason I have used Discount Tire for all my tires for the last 10 years and the Bloomingdale location for the last 5 years. GREAT JOB GUYS!

Ar
Review №23

These people ( Bloomingdale branch) are not tire sale crazy (you know the type) as far as Im concerned. Easier to talk to than other branches plus they have fast efficient service.

fa
Review №24

It was my first time visiting Discount Tires and I was very pleased with their customer service..will definitely recommend others to go.

Iq
Review №25

I stopped in after one of my tires went flat overnight. Every single one of the staff members were extremely friendly, pleasant and professional. Despite how busy the place was, they took care of me very quickly by checking and refilling the air in all my tires except the flat. They performed a FREE flat repair (yes, I said free) and my car was ready in an hour! I havent experienced this kind of customer service in decades and HIGHLY RECOMMEND this store. Special kudos to Erik for his professionalism.

Fr
Review №26

Always friendly and helpful! They repaired my tire within a short period of time and i was ready to go about my day

My
Review №27

I had four tires replaced here. The tires were replaced in a timely manner. The tires drive well. With regard to labor, I have no complaints. They do go hard on up-selling here which is good for business, but bad for people who don’t have common sense. I had the assistant manager Michael for service. After initially only wanting to get the front tires done because of cost, he quoted me a price for $1050 with four top of the line tires. I advocated for myself and he then found four mid-grade tires. I ended up paying only $600 with the tire protection program. I initially didn’t want the protection plan, but he talked me into it by saying he would pay for the protection of one tire if I paid for the other three. I got home, looked at the receipt, and found that I paid for the protection plan for all four tires. The bottom line is that this place is alright, but go in there knowing what you actually need.

le
Review №28

People are nice. And friendly

Ja
Review №29

Worst service I paid 600 for new tires and after one Month one of my tires swelled up and ehen i came back they told me they can’t do anything and they let me pay 141 for the tire

Do
Review №30

Wish they wouldn’t change things that were clearly stated not to be changed and then charge you extra for it. I don’t ever leave reviews, but this was seriously something that bothered me and hope that future service would take into account.I went with my mom who doesn’t speak English very well. My dad has an account but was unable to make the trip himself at the time. I told them I only wanted to replace the tires of our mini van. Later, they called telling us there was another part that needed to be replaced eventually if not sooner than later and asked what we wanted to do with it. Because it wasn’t a completely urgent problem, I told them that they can leave it alone for now because I wanted to double check with my dad. I told them to only replace the tires. My mom returns later to pick up the car only to find that they went ahead and changed it anyway and charged her extra. Of course when my dad heard about it, he was extremely upset by that. Really disappointed with this service. It wasn’t my first time there, but may be my last. If you were going to ask us our opinion on it, wouldn’t it make sense to respect that instead of forcing us to pay extra money by changing the part that wasn’t in the initial payment and then charging us for it? Seems underhanded to me and lost my trust in this otherwise great company.

Ge
Review №31

Professional people, work done on time

Da
Review №32

Great service great people!

Ma
Review №33

Don’t go here!!! They will scratch up your car. And if you have a wheel lock make sure they don’t steal it.

Ja
Review №34

Came in to get my tires replaced for my car and received excellent service all around. Thank you Bob and Jorge for getting my tires, replaced, and me out of the door asap! Kudos to management for having excellent team that knows how to service the customers! A+++++

Jo
Review №35

Discount Tire is always the best! Best value, best service, best guarantee!!!

Jo
Review №36

No touch tire replacement. You hold on to keys, drive it in and drive out. Polite service.

De
Review №37

As always very nice and helpful. Got in on time and short wait time for actual repair. Thnks

Di
Review №38

Long wait before I got in. Tried to sell me new tires i didnt need. AND took off the wrong tire to fix! Left with having other fixed.

Ph
Review №39

Terrible customer service. Had appointment showed up on time had to wait on people that had appointment and did not show up on time. National tire and battery next door was able to get me right in and at a cheaper price. You guys should reward people that show up on time with prompt service not give people who are late my 9 a.m. time, I made appointment for a reason.

Je
Review №40

I contacted Discount Tire in Bloomingdale regarding new tires for my car as my tire pressure light has been on for a while. I worked with Justin Anderson to pick out the right ones for my car while sticking within my budget. Justin gave me some great options and provided me with the exact amount it would cost me so there were no surprises. When I arrived for my appointment the staff greeted me immediately and started working on my car right away. I did have a sensor issue pop up as they were changing out my tires but they explained the issue in a way I could understand and were very reasonable with what options they provided me. All employees who were working on my car (I don’t remember everyone’s name but Bryce was one of them) communicated throughout the time I was there to constantly keep me informed on the status of my car and how long it was going to take. I am beyond happy with the service they provided me today and my car drives amazing!

Jo
Review №41

Always great service and competitive pricing. I have bought many sets of tires at this location over the years, and have always been happy.

St
Review №42

Outstanding Store Senor Assistant Manager Josh Prow, Great service very professional and informed at knowing his responsibility knowing his job and dealing with the public knowing how to resolve issues and knowing what to do in a bad situation, VERY VERY Professional Manager thru the years of dealing with Discount Tires I was never so pleased taking a bad situation and turning it around and making it a great experience to shop at Discount Tires . Thank you Josh Outstanding job in your job ability and a fine job getting my tires and rims on and getting me out the door 100% satisfied could not be more happier.

Ni
Review №43

Nice people good service.Dont pay for pairing tpms with your car, but you have to pay for them.

Ma
Review №44

Definitely recommend making an appointment, otherwise the wait can be 60-90 or longer depending on the time of day.

Fr
Review №45

Very friendly and helpful people.

Ak
Review №46

Great staff and great service at great price. Totally worth getting your tires here. They are taking all measures for covid-19 seriously and convineniently for all the customers.

Mi
Review №47

Erik from the front desk, saved my life and day!!! He even gave me the best pricing for a new, decent tire and tire change. He also gave me a decent second tire for almost 80% off!! What a total savings from this company. He is very helpful. I will recommend discount tire co. from Bloomingdale, Stratford to my friends and family!!

Am
Review №48

I love this place. Everytime I come in I get the best service and they get my vehicle in and out in a reasonable amount of time. Even if I didnt make an appointment. I wont go anywhere else. The gentleman here are the best. Best customer service in business.

Mi
Review №49

Mike P was absolutely amazing with his customer service and suggestions. He put up with the difficult nature of my situation, which included my annoying questions, and the questions of somebody I had on the phone that was going to be paying for the service.He expertly dealt with everything and I would recommend to this location to anyone. A++

Mi
Review №50

I came in today to get a tire rotation and the staff was great! Erik was very helpful 😊 I always come here for my tires and they offer some free services like the air checks, tire rotations, etc. They do great work and they have affordable options. I recommend this place 👍

Da
Review №51

Exemplary customer service. They went above and beyond to find us an unusual tire size and caught an issue with one of the other tires that was dangerous. I highly recommend them.

Sa
Review №52

Very informative crew

Ma
Review №53

Erik saved the day! I came in after they were supposed to close, but Erik still assisted me with my tire. It turns out the tire deflated because of a nail. He was very courteous and made me feel at ease. The repair was free, but I still purchased the certificate which covers any kind of service for the life of all the tires. The price was reasonable, so I went for it. I highly recommend this place.

Ta
Review №54

Very professional and friendly. I had the tire pressure light come on. They scanned to make sure the sensor was working and then just filled up the air. No charge, super awesome!

Br
Review №55

I have always been happy with the customer service here. The only reason I gave four stars is they never seem to have enough help up front.

Wi
Review №56

The best!! . We have been going there for almost 20 years now. . We come frequently because we swap out summertime ultra high-performance tires with snow tires in the winter time. We have never had a problem. We have trucks; our every day car and we work with many Ford Mustangs. I have never had a problem with Discount tire they have always done a really nice job! They always take good care of our vehicles. So of course we will be back again and ordering some Michelin pilot sports this summer for my Audi! Their prices are always right on.If not they will meet and/or beat the competition. Always friendly always courteous. Very patient. We are avid car people. We love to drive on the riad track in the summertime!so that is very important to us. Thank you!.

Ma
Review №57

They have great customer service which probably explains why they are pretty busy. Zain was great and really helped me out. Although I wish they put the chrome valve stem cap I recently replaced on the tires instead of the plastic black one 😒

Am
Review №58

I brought my car to today for a tire pressure check because of low pressure after the first cold day of the season. Even with many other cars doing the same, they got to me quickly and their employee was very friendly and efficient, making an unplanned extra errand an easy experience.

Se
Review №59

Bryce was very professional and polite during this time we are in right now it was very comforting to work .

AZ
Review №60

Great prices and service. Been coming here for over 7 years! Always have great service and nobody can beat their prices!!

As
Review №61

They gave real good servive very courteous and helpful

Mi
Review №62

First off I would give this location 10 stars if I could. From the start and discussing my needs with Jeff and having him inform me my options, very knowledgeable, friendly and explained everything as needed. My actual installation time for 4 new tires was less then an hour, unbelievable these days to find something like this, I was very early and I could appreciate having to wait at other busy times, or at a more busy time of day. Adam was another great employee that explained an issue with my rims that I needed to be made aware of in the future. This particular location is very clean, well managed and very safety conscious from what I noticed too. Great service, and I highly recommend to all.

Ta
Review №63

Always fantastic. 4 new tires installed with new sensors. In and out in 45 minutes!

St
Review №64

Fast friendly service. Honest people with fair prices. Would definitely go back again.

Ju
Review №65

I bought all new tires and rims from them, they asked if I would like to keep a full size spare from my last set. I said yes.After everything was done I went home, put the full size spare in my garage and didn’t think anything of it.About a month later I needed to grab the jack from my car and I went to go get it and realized they took kept my normal “donut” spare without telling me.I called 2ce and both times a manager told me that they would get back to me within a week to see if I can get a replacement donut spare...and well that was 2-3 months ago.Would not recommend. Very poor communication on the fact that they were not going to keep my spare and after the fact and with managements lack of ability to actually do a follow up phone call ...apparently they already have my money so it doesn’t matter.

Je
Review №66

Justin went above and beyond to help me with my flat tire. They were able to loan me a tire so I could drive my car to their shop (I didnt have a spare) and they put on a brand new tire within a few hours. My car has a very specific tire size that stores dont keep in stock. I cannot thank them enough for all the help they gave me.

St
Review №67

Awesome service always professional

Ge
Review №68

The service was outstanding, employees knowledgeable, courteous and down right a pleasure to deal with. I know exactly where I will go and who I will recommend when the time comes for tires and service.

Du
Review №69

Josh was professional, they were quick on patching my tire. Good dudes.

Jo
Review №70

This place and the people were AMAZING!!!! Honest and so nice!!!!

Re
Review №71

Purchased a brand new set of four tires ($450+) from Discount Tire less than a year ago. Find out the inside that the front set is completely worn down due to a misalignment. Brought my car into Discount Tire and they refused to replace my tires even though they came with a 55,000 mile warranty!! I was not made aware when I changed the tires that I had an alignment issue to begin with! How am I suppose to fix something if I don’t don’t something is wrong in the first place!!!Ended up spending $170 on two new tires and another $110 on the alignment. Horrible customer service and bad business practices. BUYER BEWARE!!!If you’re going to buy new tires you might as well go to a place with actual professional mechanics where they can also check the alignment and correct if necessary. I truly believe Discount Tire made the alignment to my car worse when changing out my tires 11 months ago.AVOID THIS BUSINESS AT ALL COSTS AND SUPPORT LOCAL!!!

Th
Review №72

I was having a problem with finding a tire place. My mom called this discount tire and Adam answered the phone he was very helpful over the phone. So when I went in, he was waiting for me at the door with the notepad ready to go look at my car. And my mom told him she wanted me to call her when he told me more and he remembered that, most dont. So he told me hed look at my tires and when he comes back in well go over everything. So we went over everything and he even called her from his phone so he could explain everything to her,which I loved.he had amazing costumer service.

Ra
Review №73

They really dont know how to manage their store or treat customers. Was there at opening (8 am). There were 4 other customers in the store and 4 guys maning the front desk. Two were on the phone selling tires while we stood around waiting. They had ordered 2 new rear tires for my Porsche worth $780, but after waiting 25 minutes just to drop off my car, I just said the hell with this and I left. I will never set foot in this place again. Took my business to Suburban Tire and had a great experience.

Mi
Review №74

Great helpful and honest

Al
Review №75

Ive been coming to this location for years now, and been countless times. Every single visit, the staff has been helpful, efficient and most of all extremely friendly. Work is generally done quickly, their prices on labor are reasonable and their price matching policy is good. I would not look to go anywhere else for tire work on my cars.

Ri
Review №76

Its a great service how they do the free tire pressure check. Makes it easy to maintain your tires which is why I purchased here. Good service team.

Ty
Review №77

This is the only place Id go to get my tires looked at. Multiple times now, they have fixed my tires for free. The first time it was something another mechanic said that only tire specialists would fix. Discount tire charged me $0 to fix the vent rim. Second time I came in, I had something in my tire, they took it out and patched it for $0 again.Top notch service.

Pe
Review №78

Great team at this bloomingdale store! They will work with you and for you with honest opinions and factual concerns. Will continue to be a customer!

Is
Review №79

Great staff and very helpful!

Ma
Review №80

I have been using Discount Tire for years and have always been very pleased with the staff and the work they perform on all my vehicles. This last service I was made aware of a problem by Adam in service that I had a damaged right wheel stud that needed to be replaced. They were able to get my car back on the road in a timely manner and send me on my way. I am a tire customer for life.

Ja
Review №81

Great servi, friendly and knowledgeable

Jo
Review №82

Great service

Ja
Review №83

They called me to let me know my tires came in and I could come over for installation. When I arrived I asked how long it would take and was told 45 min. That was good because I needed to pick my wife up in an hour. 45 minutes later my car was still sitting in the lot. I brought it to their attention and was told I was the next on the list. I was planning to come back some other time but decided to wait. After my tires were installed I noticed 2 rims had been scratched or nicked. My take is that it was a hurry up job. Its my hobby car, a 350Z that had perfect silver 5 spoke wheels. The manager assured me someone would call about fixing them. A week went by, no call. I called and was told I would get a call back soon, no call. Ive had tires changed on fancy rims before at other places without a problem. Now Im sorry I went to this location.

Jo
Review №84

I had a really great experience at the Bloomingdale Discount Tires location. They were so accommodating to get me in and out of there as quickly as possible so I can make my meeting on time! Appreciate their efficiency and theyre very friendly service.

Ad
Review №85

Erik was very hepful and got me back on the road within an hour.

Pe
Review №86

These guys are really great. they take care of all of my cars. i totally trust them with recommendations and direction. will be a life time customer.

Ro
Review №87

DO NOT LET THESE GUYS TOUCH YOUR VEHICLE!! I took both of my family’s vehicles to this location for summer/winter tire swaps over the course of 2 years, both vehicles became WAY out of alignment as a result of the unskilled labor they employ and of course, THEY DON’T PERFORM ALIGNMENTS! I then had to spend hundreds of dollars to have both vehicles realigned. Their discounted price on tires may be enticing, but you’ll pay exponentially for it down the road! Do not let them perform service on your vehicle and make the same mistake I did.

Li
Review №88

Good customer service. Thank you.

Fr
Review №89

My tire was low I drove in and they have a lane for free air, the guy came out, he put air in all my tire they were low. I did tip him for the service he really appreciated it.

Ce
Review №90

I went there today to swap out the Winter tires to the summer tires. They were very professional and did the job in a short period of time. Our family has used them for years and will continue to use them because of their very good service. Would recommend them for everyone to try.

Jo
Review №91

Fast good service

Ah
Review №92

I was impressed. They took my car, ran diagnostics, figured out the issue, fixed it and delivered the car in LESS THAN 30 MINUTES and FOR FREE!!Amazing, professional and courteous work! I am their customer for sure.

Sc
Review №93

Good service had to wait for my tires to be delivered

Ge
Review №94

This is the only tire shop I go to. Their team is fast and courteous.

Se
Review №95

Always great customer service here. Consistently go out of their way to give you the best experience.

Ka
Review №96

Great customer service and very nice people. My tire exploded on my way to work one day and they replaced it with a used one free of charge because I had no money to get it fixed. Very nice people and very understanding!

Ma
Review №97

Best tire place hands down!

Ma
Review №98

Always a great experience. Always busy but always treat customers with respect. Pricing always beats competitors.

Al
Review №99

Very helpful staff, TPMS sensors were not working at first, then came back and the issue got resolved.

Ch
Review №100

Take you out of line even though you have an appointment

Information
27 Photos
100 Comments
4.4 Rating
  • Address:86 Stratford Dr, Bloomingdale, IL 60108, United States
  • Site:https://discounttire.com/store/il/bloomingdale/s/1316?y_source=1_NjI3NTk3LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 630-529-2003
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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