Chris is absolutely a no nonsense.. honest....detailed...friendly person...he explains in laymans terms....very calm and makes one feel welcomed....highly recommend
Excellent customer service. Friendly helpful and Polite staff. Chris is easy to work with as well. Some say higher rates. All I know is once you.make a claim you are contacted fast.I Highly Recommend Turman State Farm
Lucas at the office in Blacksburg, VA was a great help. He got my auto insurance premium lower than I was paying at my previous insurance provider. I had been with that company for twenty years and they never treated me as nicely as Lucas has. If the customer service from my experience signing up is any indication Im going to love State Farm!
Chris and staff are great to work with, very professional and knowledgeable. I love working with Kari. Check them out, you won’t regret it!
Great prices and service! Lucas Flippin assisted me, Id highly recommend speaking with him.
I have been with State Farm for 50 years and with the Turman agency for about 30 years. The office is very professional, respectful, easy to work with. Chris is pleasant and takes time to discuss the topic at hand. He is honest and doesnt try to steer me in a direction that is not in my best interest.
We have had wonderful service with Chris Turman and his office staff. We carry life insurance, house and car insurance with him and would not consider changing providers. Their office is professional and have continued outstanding service even during a pandemic. Thank you for all your help.
Chris has been my agent for years, I am so happy with the incredible service. Chris is very prompt in taking care of any issues that pop up and does a great job of keeping me informed. Super nice guy!!!!
Never had a bad experience with the office of Chris Turman. The staff is both responsive and professional. The office manager Kari, is exceptional.
I highly recommend this State Farm office (Chris Turman). Chris really goes above and beyond with his policy holders. I had to switch State Farm agents after 13+ years due to an out-of-state move. I have only been working with Chris for a few months now but the level of service and personalization is something that I did not realize I had been missing previously – so much so that I decided to write a review. Rates were also much lower than expected, which could be due to state variances; however, I never felt like I was being upsold or buying anything I did not need.
Great office! Very fast response times when needing to tweak your policy. Top notch staff! Highly recommend Chris and his team!!!!
Chris is great to work with - explains all your options well and is very responsive to questions. I would certainly recommend Chris Turmans office for any of your insurance needs.
This office is always professional and responsive. I love referring my mortgage customers to this office because I know they will be in good hands.
Turman Insurance is the only place Ill do business and Ms. Wildman is wonderful to everyone she deals with... Thanks always!!!
State Farm has been a fantastic insurance provider for my family over the years. Whether auto, rental, umbrella or home, the company has always taken care of me and my family. An example is when our rental dwelling recently burnt down (tenants were safe) - Id never had anything like that happen and Chris AND State Farm were both amazing. Chris helped us all the way through the process, and State Farm provided exceptional service, getting appraisals, etc., and a check in my hand before most insurance companies would have probably even gotten off the dime. When it comes to Chris, I cant recommend him enough. When I call his office there is a person who answers the phone immediately. Chris is always available to help and advise. I cannot give Chris and his group a higher recommendation.
Love how involved this office is in the community! Great to have local business owners and staff who are present :)
Great experience... would recommend to anyone.
We cannot say enough about Chris Turman! He has taken good care of us as his customers. We have a few different policies with Chris; life, car, rental...he has walked us through each one carefully and we always feel like we know exactly what we are getting. He takes meticulous care of details, and makes sure we have the exact coverage we need. He has always taken the time to answer our questions when we had them, whether it be in person or over the phone. He is very connected to the community and reaches out to folks with encouragement and recognitions of things they do in the community. Couldnt be more grateful to have Chris as our agent.
We have been loyal State Farm clients for over 20 years. Hubby found Chris after a drive by, after moving to Blacksburg from a different state and went in. We have not been disappointed. His office is always listening and takes care of us well, and has our best interest. We are glad that hubby walked into Chris office!
Would only give one star if I havent spoken with Elise. The other girl has been a little bit rude and impatient. A lot of my friends from China dont speak very well English and I have been helping them get auto insurance. I am more than willing to recommend State Farm to my friends if Elise is the one who handles the cases.
We have been with Chris Turman and State Farm since the start of his agency. Mr. Turman also insures multiple members of our extended family. His professionalism, commitment and knowledge is second to none. He is always willing to go the extra mile for all of his customers. We have been very pleased with all the services and coverage that we have with Chris Turman. I am glad that I have him as my agent!!
We lost our home to a fire in February. We were devastated. I notified my agent Chris Turman . He was amazing and immediately was on top of our situation. Our claim was handled quickly and he stayed in touch with us through out the whole process. I can’t thank him enough for everything he did for us. We are blessed to have such a wonderful agent who truly cares about his customers!ThanksKim & Mark Reece
Chris and his staff are outstanding. Everyone is always so helpful. Chris always goes above and beyond to take care of my family. Thank you so much Chris!
Everyone at this office is professional and very helpful.
Great office staff and agent!
One star for the front desk.the rest are RUDE as hell. It seems like I owe them billions or something. Just dont go there and choose another one.shame on youreply:Yes I am not a policy holder because of your staff’s attitudes. You can check with your staffs to see how they treat potential customers. I am not asking for a GOOD service, but just some respect, which I cannot find any. I ended up with another agient but still from State farm. You may be personally performing well but not your staffs. To be specific, the lady in a larger office room. Thank you.
Chris Turman has been my insurance agent for over 10 years and one of the first things I asked him when I was going to move from Blacksburg was will you continue to be my agent if I leave Blacksburg and over 4 moves later, hes still my agent!! Any questions or concerns I have he answers in a timely fashion and he looks out for his customers first above all else. He is the epitome of Like a good neighbor... As long as I dont leave VA - Chris will always be my agent!!
Agent and staff are always very helpful and courteous. Whether it be assisting with new policies or reporting claims and facilitating repairs, we have been very pleased thus far!
Lucas was excellent to work with.
Great rates and great customer service
Great to work with!
Dont expect to use there online tools. They only check their email part time. The person who handles there emails is only there part time
Great people