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Covenant Contracting Company
145 Citation Ct, Birmingham, AL 35209, United States
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Covenant Contracting Company

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Le
Review №1

We have had two leaks in our home and Covenant has helped with both. They are easy and wonderful to work with, very professional and good quality. We would recommend them to others and we are grateful for all they have done.

A
Review №2

Please conduct research for restoration services. Unfortunately my wife and I experienced unsatisfactory services months ago.This company overcharged for services and refused to give copy of services rendered. I took pictures with my cell. My floor was dry by sixth day however this company left equipment running two weeks unnecessarily. Imagine my power bill to me and my wifes dismay.

Su
Review №3

They came promptly on a Saturday to begin the drying up process after my leak. They did great work and my house looks great after a lot of restoration. Everyone who came here to work was professional and friendly.

Em
Review №4

Had a pipe burst under my house and they came out immediately to start removing the water even though it was late in the evening. Everyone associated was friendly and helpful in answering any questions I had. They also coordinated payment with my insurance company.

Ma
Review №5

Highly recommended....came to my rescue on a weekend. Courteous, efficient service with lots of follow up.

Jo
Review №6

Excellent! I cant say enough about the great service we received from the Covenant team! From the initial help drying out our damp house (from the pipe leaking) to the repair of drywall and ceiling to painting the damaged areas - they took care of us!!!!Melissa was wonderful! She worked with our insurance claims people and, more importantly, she worked with me!!! David and his team were amazing - took care of the repair and cosmetic work that needed to be done very efficiently and promptly!!! THANK YOU Covenant!!!! You are all so appreciated!!!

Cr
Review №7

This was my first time having a home issue Melissa has been on point, and always available to answer my questions. I love the crew that came out and it was actually Josh Acosta- who found where my water was leaking from. He was VERY knowledgeable and gave me step by step the process so I would feel comfortable. I highly recommend them!!

Br
Review №8

We had our bottom floor of our home flood and we had a friend refer us to covenant. When the project started in August, they were very helpful and attentive, came out immediately to assess the damage and get a quote to send to the insurance company. While it took a week or two for insurance to finally come through, covenant helped us to get it all approved by them. Once the money came in is when covenant completely changed. We called multiple times to get our project started and kept getting told “We’ll call you back.” All the while, our downstairs was left destroyed. By October, we finally reached out to the owner to get our project on the books and immediately got it scheduled. They sent out 1 person to do our project, and it took almost 3 weeks to complete. Initially when he finished the project, there were so many mistakes such as scratches on our new flooring, cracks in new flooring, broken pieces of flooring during installation, paint on new flooring, doors not being painted, transition pieces not installed properly, and honestly the overall floor not installed properly. They came to “fix” the problems, but simply didn’t. He reinstalled a few boards that he had broken, but all in all almost all of our floor is completely installed wrong. I should not be able to feel where the boards meet wherever I walk. They are already chipping because he broke multiple boards by installing them improperly. Management acted like they cared, but they did no such thing to make sure things were properly done. They also charged us for things that were not done. Now we are out of thousands of dollars and have flooring that should look brand new and last, but is already being destroyed due to improper installation. I cannot stress enough how completely unsatisfied I am with this company. Because of them, we will have to spend more of our money to get yet another flooring done.

Ca
Review №9

Their cleanup process was thorough, the water removal went well, they were at my home the day they received the call about the flooding. Kudos to Melissa who put up with all my questions, Josh and his brother for being such great guys to work with. This is a fantastic group who do an excellent job.

M
Review №10

I had water damage from my hot water heater, and had been days before I realize it was happening... I am glad I called Covenant. They came out right away. They removed all the wet sheetrock, insulation, and floor tiles. They dried the wood. Jonathan was very informative and polite.

Gl
Review №11

We were so worried when our kitchen floors started buckling! After calling a plumber and AC company the plumber recommend we call covenant. They came right in and began investigating. They determined the problem which was condensation from under a porch. I highly recommend them if you have water issues

Ke
Review №12

Prior to meeting the representatives at Covenant, I was going through an unfavorable situation. The contractors that came to my house were extremely understanding. Every one of them have been nice and professional. They definitely have provided amazing customer service.

Ki
Review №13

We recently had the opportunity to work with this company, our situation was water damage, there were a few bumps along the way and the process was timely, but the office staff is nice and every issue was handled with great professionalism. I would definitely recommend this company. Thanks to Covenant Contracting!

Ma
Review №14

We had a small job after a minor water leak damaged a section of our ceiling. Covenant treated it with the same care and attention as if it had been a major job. Their office staff does a terrific job of staying in touch every step of the way and making sure Im up to date on everything. The people who came to work on our ceiling were professional, friendly and knowledgeable about their craft. I cant say enough good things about them, and Id rely on them again, if needed.

Li
Review №15

Do not use them. They came unauthorized by a third party. Forced us to have services we didn’t need. Claimed it was an emergency, they found nothing. Said it would be free of charge. Lied so they could get my mom’s signature on a document. Which was NOT outlined as a contract but as a document allowing them to figure what needs to be done. Then they over billed us for services we didn’t need or authorize. The men also forgot to turn on the blowers and caused damage to my wall hangings because when they did turn them on they faced them in the wrong direction. In all, doing business with them felt like we were being mislead in so many ways. They simply cheated us and now they keep calling threatening us to pay this bill for services we never authorized or agreed upon. They tore a massive hole in my ceiling and then billed us for it! My mom is older and doesn’t speak English very well and they took advantage of her situation. These people are not to be trusted. They simply wanted to claim insurance money and when they couldn’t, they proceeded to harass my father asking him to pay them for damages which they did. Will have take them to court. Completely unbelievable! Do not do business with them!!

Er
Review №16

In time of need, you can do no better than Covenant. With a water leak between walls causing wood damage and mold, plus the leaks moisture destroying portions of the surrounding walls in two rooms, Covenant quickly arrived, evaluated the problems, and on that day repaired the pesky leak. The very next day Covenant returned and began eliminating the mold problem. Having been asked by me, they even subcontracted out to repair the walls. I expected the cost of repairs to be exorbitant, but to my surprise the prices were very reasonable. The staff were professional, informative, and because I have little experience in these matters they took the lead working with my insurance company and the propertys tenant to ensure any bumps were mitigated. With each step they emails confirmation of the steps beginning and its completion. When they finalized the job, the occupying tenant informed me Covenant worked within their schedule, and the work done left them completely satisfied and confident of the repairs. Would I use them again? Well, with service like this, where I can confidently leave everything up to the professionals? Yes. Id use them again - always. Thanks for the assist Covenant.

Li
Review №17

This contractor did a very good job for me. They did an excellent job of water mitigation and came back to repair and replace drywall and vinyl flooring. The cost was reasonable.

J
Review №18

I didnt expect Covenant to do all they did for me and my home and appreciate it more than theyll know. I had a great experience from beginning to end. They were knowledgable, polite, and very professional. My house was flooded and I didnt know what I was going to do but Covenant did all the drying and repairs to exceed my expectations. Every person I came into contact with from the office to the workers were extremely nice and professional. I appreciate everything because if Covenant didnt take care of my home the way they did I dont know what I would have done.

Ri
Review №19

Josh & Johnathan were just excellent: They kept us abreast of what they were doing & followed up daily. We were very impressed with the work & would recommend Covenant to friends & family.

Ky
Review №20

Called Covenant to deal with water leak damage. Called at 7:00 A.M. on a Saturday morning and they were at my house by 9:00 A.M. working on drying the carpet and containing any mold. Their team did entire clean up and renovation and did a great job! Would definitely recommend.

Al
Review №21

Covenant did an excellent job of clearing all damage material and drying out the water after we had a pipe burst during the last cold snap. They also removed all of our furniture on the main floor while our hardwoods were being refinished, took our furniture to their warehouse, came in and did a super deep cleaning, and then brought the furniture back and placed it where it was originally. Highly recommend their service!

Ro
Review №22

I would like to thank Covenant for their patience, style of work and how they cleaned well after our repairs.

S
Review №23

This company was very quick to respond to water damage to a wood floor but completely dropped the job leaving us hanging for a month walking over torn up flooring. After going back and forth several weeks they finally declined the job. Pathetic

Si
Review №24

I have had some dealings with Covenant Contracting beforeaaaaaaaaaaaaaaaaaaaaaaabut this time it is a major job. I called on them because I liked their way of doing business in the little things. Now I have a major repair job and they took it right on, came out looked at everything, explained to me what needed to be done and what they would do to fix it and bring the whole room up to standards again. First the crew with the dryers set up, this was a major amount of water damage and the dryers stayed in place four days. Then the adjustor came, went over everything in the room, made his notes and took his measurements, was on Time for his appointment, very polite, very efficient, very friendly and explained all that needed to be done. He left and a week later I had my estimate, knew exactly how much I needed to be prepared to pay, I was instructed to pick put the flooring I want to use as a replacement for the damaged tiles. I picked that out and sent it to the office, If it is the kind of floor they wil work with and can use, then we are ready to roll on my repair. The entire company is so good, from the front desk personnel to every workman who has come here to do anything. I am so impressed at the work ethic of these folks, and am so pleased with everything about this company. I want to recommend them to anyone who needs work one, and I will highly recommend them to anyone I know who may need their services. Thank you to everyone there, THANK YOU SO MUCH!Sie TaitRiverside. AL

Ga
Review №25

The staff and technicians were courteous and efficient. They offered prompt service in a professional manner, with excellent results.

Ru
Review №26

Covenant came in to repair damage that another company had caused and did an excellent job. Covenant’s employee arrived on time, cleaned up after himself, didn’t prolong the job. I would use them again.

Br
Review №27

Very Professional. Quick Response. Beautiful End Result.

Ti
Review №28

I am a inspector for insurance loss claims and was sent to a property to inspect this companies work the home owner showed but the contractor did not I did the inspection and saw god awful work. Reuse of old material he took off walls like baseboard and mudded jokes where there should have been sheet rock. Paint prep wasnt done clean up was horrible homeowner had to clean up most he lied to mortgagor and said he replaced window she paid out of her own pocket. Cabinets supposed to be replaced but not. Painted around shower rod instead of taking 5 seconds to remove it. I called to confirm and he went ballistic and proceeded to prophanity.In my opinion this company (if you can call it a company) is horrible and management is even worse than there work and that says alot. They need to quit contracting and go straight to demolishing experts because thats about all they are good for.

87
Review №29

I’m not a hard person to satisfy.So anyone reading this plz don’t do it.Call someone else.

Information
3 Photos
29 Comments
4.2 Rating
  • Address:145 Citation Ct, Birmingham, AL 35209, United States
  • Site:http://covenantfireandwater.com/
  • Phone:+1 844-917-3786
Categories
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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