THIS COMPANY IS HORRIBLE! DO NOT WORK WITH THEM!I am a realtor who had an appointment scheduled with this company. No one showed and no one called to tell me that they were not coming. They would not take any responsibility for not being present either. Find another company to work with. I went to STARK EXTERMINATORS and they are amazing!

The exterminator, Hunter, just left our home. We are VERY IMPRESSED! Hunter showed up exactly when he said he would, and I was immediately impressed with his polite manner. He asked a few questions to make sure he was prepared to address our issues, and then he went straight to work. After performing the traditional spraying of the baseboards and dark spaces, he produced a syringe and began to apply the contents to the hinges of several of the kitchen cabinet doors. As he did this, he told me about his research on pest management techniques and the insight he had gained from it. Very informative and interesting. I definitely want Hunter to be the person who handles our pest management from now on. This is a very deserving 5-Star review. Thanks, Hunter!

Great people, great business. A proudly and appropriately named business.

Lisa is the bomb! She is very helpful and works hard to make sure customers are happy and satisfied. I’ve used this service for 20 years and have been happy, but Lisa goes above and beyond. Call her and you won’t be disappointed.

I have to give a big shout out to Lisa Seales with Alabama Pest Control! I have been doing business with Alabama Pest Control for many years now from personal needs to client needs. Lisa has been a great go to and makes sure she gets everything handled in a timely manor with providing that traditional customer service (that I admire) to keep building long term business relationships. Thank you for all you do!

HUGE shout out to Lisa Seales and Alan Cagle! Lisa handles the office very efficiently and is quick to respond with any information needed and always has a pleasant attitude! She KNOWS her stuff! I will NOT speak to anyone in the office but Lisa! She has always taken care of me and what she says she honors! Alan is the BEST service rep ever! He is always on time with our inspection appointments, always calls or sends a text when hes on his way and does a thorough inspection every time he comes to inspect our termite traps. I will NOT let anyone else do my 3 structures except Alan! Lisa and Alan are the only reason I continue services with AL Pest Control - I trust them both completely!

The guy Alan that came for my estimate was very knowledgeable and friendly super easy to talk to would highly recommend him for services

The guy who.came to complete my service was Alan Cagle. He was on time, professional, knowledgable, and informitive. I couldnt have asked for a better experiance

Been using them for years for termite inspections but I called today with questions about another issue. I received awesome service. She didn’t try to sell me anything I didn’t need. She gave great advice and answered all of my questions. Fantastic company!

Excellent company, we’ve been customers for over 20 years. Always on time and very professional. Even if you forget they are coming, you get a polite note on the door to call and reschedule.A big thank you to Lisa. She’s the best! We recently sold our house and Lisa handled the termite transfer and got everything done with one call. She went above and Beyond When the lender couldn’t find the paperwork work. She handled it! Sent them another copy and let them know the exact times and dates they got the originals, then let me know it was done within 30 minutes. This girl knows her stuff!

Want to give a shout out to the professionalism shown during a tough time for everyone. The lady that called this week to schedule our service, explained everything perfectly. She was so sweet & encouraging during a difficult time. Comforting to talk to someone that makes you feel like a friend. Keep up the good work Alabama Pest Control.

We have been with this company for several years and there are 5simple reasons Loyalty hardworking thourough Responsible and Dedicated to thier cutomers

Absolutely grateful for Lisa! Lisa was so very helpful to me in a very difficult situation. Thank you again!!

We’ve had a positive overall experience with Alabama Pest Control. We moved into an older home (in a very wooded area) that needed help as far as eliminating and preventing pests. The company has done a great job and we now have no issues. I haven’t had a negative experience with any tech, but I would definitely recommend Johnny. He’s very personable, punctual, and thorough.

On time appointment. Good people

We have been using Alabama Pest Control over 10 years. We appreciate the hard work and dedication Jeremy shows us. He really is customer oriented and answers all of our questions promptly. Couldn’t ask for a better company with a great employee!

The techs who come out are nice but office staff and managers are clueless. Ive taken off several times to be home when they do the yearly inspection for termites (I have a slab foundation so they have to come inside) and I usually get stood up with no phone call. I call to make sure they are coming only to be told that the tech has to reschedule after our scheduled time is missed. This last December they didnt call to schedule the inspection and they just came out and left a bill. I sent Jeremy an email asking him about it but never heard back. I have also tried several times in the past to talk to them about a booster treatment on my property (the tech always notates that I need one on his report) and no one ever contacts me. I even tried to talk to someone about upgrading to a repair bond from my current retreatment only bond. Im usually told that they will need to check my file and I never hear back. So no, I would not recommend this company at all.

We inherited Alabama Pest Control when we purchased our home last year. We continue to be satisfied with the quality of service we receive. They are punctual, thorough, and their product works! Plus, Lisa is very personable when I call. She treats me like weve been friends for years. We recommend their services to friends and family.

Lisa is always friendly and responds promptly. Always understanding and willing to work with my schedule and needs. They know the business and do great work getting rid of all those 😈 creatures we do not want to live with.I would not use anyone else!!

Alan was very respectful and professional!! I would recommend this business to anyone. I also liked the fact he wasnt a pushy salesman like most businesses, he spoke of the different services that they offered so that I was informed about them- which I liked.

Would like to express how much I appreciate your business, employees and the treatment given to my parents. My mom & dad have been long time customers of Alabama Pest Control. Yesterday, a lady from your office called to schedule their appointment for pest. My mom called last night to tell me just how sweet she was to her. Mom said, she asked if we needed anything, if we need groceries, offered to go to store if we need things. The lady told mom to please call her if they need anything. I do not live close to my parents, so to know there are people out there like this means more than youll ever know. Please pass on just how special your employees are. You cant put a value on that kind of service. Thank you from a grateful daughter.

Called their office on Friday to get a price for pest control. The lady I talked to was so friendly and helpful, made me feel important. Decided not to call anyone else for a price. Highly recommended if you want to be made to feel important and not just a customer.

I didnt even get a chance to use this service. The lady who picked up the phone was so unprofessional and rude. She hung up the phone on me just because I was asking her questions and needed clarification on the contract. I will definitely not recommend this company.

We had them scheduled to come out for the first visit. They didnt show up or call. We called to see what happened, and they said they didnt know and rescheduled the visit. Three months later, it was time for the next visit. The tech showed up in front of our house, sat in his truck for about 30 minutes, never got out and then left. A few weeks later, I received a bill for his service (even though he never did anything). I called and explained the situation, and they said they would remove the charge. Another month later, they sent another bill. I called and told them what happened, but this time they said thats not what was showing in the computer. I sat and watched their tech do nothing, but they were saying that wasnt true. They are dishonest at best, and they dont show up for appointments.

Lisa is so good. Johnny is the best. Thorough and friendly.

Great service and very friendly

I appreciate the great customer service from Ms. Lisa and the technicians that come out. They are very patient and attentive to their customer needs. I really appreciate their service.

We had a appointment for today, no phone call, no one showed up. My husband called 5 times to see if anyone was going to do the inspection. One person didnt even know who we were or whether we were on the schedule. One said we were and said that they would call back and let us know. Nothing, no phone call nothing. We will take our business elsewhere!!! Extremely disappointed! We needed help and they dropped the ball!!!

The staff (Jeremy) goes over and above to accommodate scheduling service appointments. for me. He provides outstanding customer service every time.

Weve been with this company for years and soon as we started have real bug problems they couldnt or wouldnt help us, they did come out and spray twice for the bugs but whatever they were using was not killing this type of bug and wouldnt admit they could not kill the bugs I was seeing after taking our money and the bug problem wasnt a roach problem it was a bug they could not identify. The lady that works there was very ugly with us I was so angry I was crying Im done with this company. All I wanted was for them to kill the bugs I was seeing or a less say we cant kill this bug. Im done with this company done!!

Alan is a great technician and always thorough, well mannered and knowledgeable, 10/10 would recommend to anyone

Jeremy Cole at APC is super professional. I wouldnt use anyone else. He keeps me termite-free. And hes easy on the eyes.

I am not yet impressed. Verdict will remain out until I see them perform their service.

Alan was very professional! He’s a great asset to this company and they need more workers like him! 5/5 for Alan!!

Alan did a great job highly recommended. Very nice and polite

Alan cagle provides excellent customer service. Very happy with this company

I have used Alabama pest control for 8+ years now. I would NEVER use anyone else. They are prompt, use great detail in taking care if your concerns..they are professional and considerate. ALWAYS on time. Very clean. Very professional. Very reasonable costs.

Alan was very professional and knowledgeable! Highly recommend

Alan cagle provided excellent customer service and was very punctual!

We have been using this company for over 14 years for our termite bond and pest control. They are very knowledgeable and professional. Both male and female inspectors know their stuff!

The company is very unorganized. I have an annual termite bond but rarely receive a bill. Last year I paid online (using their website) and the office informed me I had an outstanding balance.

Thanks to Johnny our technician for many years of always being on time and doing the job right.

I signed a contract to have these people come to my home once a month. First visit was done on a professional level I noticed more bugs were coming in so I called them made an appointment. No show !! I called back. I was told bug man was sick. So. I called next week. Told we are all booked up. Ummm excuse me I have a contract. No show. Contract is officially null and void Im calling Cooks Monday. Dont use these people!!!!

Very nice and understanding group of individuals. They listen to you and provide you with the best solutions to your problem. No pushy and unnecessary sales pitches, just quality pest control.

Very good customer service, knowledgeable staff. I had an issue and they eliminated it quickly and thoroughly.

The office crew is very friendly and helpful. The tech who did my termite inspection was ontime and very knowledgeable.

Terrible customer service... Terrible service

Rude people owner is a jerk

Alan... 👍🏼👍🏼👍🏼