Fantastic service and very friendly. Extremely helpful about any questions and concerns I had no matter how menial. They also made sure to work with me and get me the best deal possible since it was such a sudden expense. Will definitely be using them as my regular vet from now on
VAC is like family! They always have something good to say about my dogs and always get things done efficiently and timely. Normally my dogs and I dread going to the vet but ever since we switched to VAC we are excited to go! They are honest and never pushy! Cannot recommend them enough!
My first time at Valleydale was great. They were able to take my dog in the day I called, in between appointments to check her out. Everyone up at the front was very nice and helpful in transferring records, completing new client paperwork, etc. Although I wasnt with the vet during my dogs exam, he explained what he did on the phone to me and came up with a game-plan. Ill definitely be taking Luna back!
I have a “special needs” pup. He is temperamental and can be hard to handle. The vet and techs here are so kind and handle him so well. I feel very good taking him here and appreciate the wonderful service given to him. Would give 10 stars if I could!! Thank you so much
Just the most amazing and caring staff, your animal is in the best hands there. If you have doubts seek a second opinion with Valleydale, they really do care, they have prolonged my dogs life currently by 6 weeks with a change in medication routine. Dont condemn your animal with out a second opinion. Thank you to all the staff at Valleydale.
We have been using Valleydale Animal Clinic for quite some time now. Dr. Alex Winkie has taken impeccable care of all of our dogs through the years. His advice has always been sound and reasonable. The staff as a whole are all very compassionate individuals who truly enjoy their jobs and all animals. My family is so pleased we have found this clinic.
Everyone that works at Valleydale Animal Clinic are super friendly and seem to make all of our animals feel safe. We take our dog and 3 cats to them for everything. It’s also great that they remember all of our pets as the “Star Wars clan”. Highly recommended Vet clinic.
Valleydale Animal Clinic is one of the best vets I have ever been too. The entire staff is always super nice and super helpful. I never feel rushed and I always feel like my dog is receiving the best possible care. I always know when appointments are coming up and the flexible drop off and pick schedule is sooo nice!
Dr. Falone was great! Took the time to sit and listen, gave good advice for my puppy, was very kind and thoughtful. The tech that helped was very sweet and knowledgeable as well!
As an employee of VAC, I know how hectic the clinic can get. The veterinary technicians and Dr. LaRocca didnt hesitate at all to treat my neighborhood cat for a GSW even though they had a full calendar. Im very fortunate to work for such an amazing, compassionate veterinarian and with such sweet young ladies. 10 out of 10 all around!
I would give EVERY team member I have met a score of 10! When I relocated to Birmingham from Auburn in December, I was extremely anxious about locating a Vet practice I could feel as comfortable with as I was with EUVH. They were like family to me! Valleydale is not family yet, but I believe I hit the jackpot when I found your practice.. Everyone is friendly, helpful and professional!
My appointment was with a vet that had an emergency surgery. They communicated quickly and moved her to another vet. I got detailed information regarding her health. I received options for routine meds that were needed.
The entire team at Valleydale Animal Clinic is amazing! Our records were accidentally transferred there from an emergency vet one day and we are so grateful for that mistake! My dog has been having a really tough go at it lately and the staff and veterinarians at this clinic have worked so hard to ensure he will be okay. They are highly knowledgeable, thorough, kind, and genuinely care about the well-being of peoples pets. I tend to ask a lot of questions and they are always so patient and willing to explain things to give me a better understanding of what the best plan of action can be. They saved my dogs life and I will never go to another vet again as long as I live in the BHM area.
Valleydale has been my Vet for years now. They are always very nice and willing to explain everything. They also are a yes let me please you kind of business they have always fulfilled all my requests. Thank you for being so kind to Uhtred. My favorite Vet tech is leaving but I will still continue because I think it takes a team and he reassured me they would take good care of my furry pals.
Dr. LaRocca made time to evaluate Molly Saturday just before closing. We would have been worried sick until Monday or spent even more at the emergency clinic.
My dog was recently very ill.I had complete trust in their dedication to our dog’s health and well being.I’m thankful !
Staff were pleasant, wait time was short, and the vet gave thorough explanations of treatment options.But, when I brought my cat in, they said they didnt have time to shave him - even though they said they could when I scheduled the appointment.The whole reason I took him to Valleydale instead of my usual place was because they had a groomer on staff who would.Less important, but still inconvenient - I was charged for a take-home topical treatment and was never given one. They did refund it when I called them though.It was a nice place overall, but needs to work on scheduling appropriately, so that agreed-upon procedures dont get cancelled at the last minute.
We LOVE all the doctors and staff at Valleydale Animal Clinic! They always take wonderful car of our dog. They treat like they are part of the family. VAC is always so reliable and responsive to our requests and needs. Thank you for all you do! Highly recommend!!!!!
We love Valleydale Animal Clinic! Our dog, Molly, always gets excited when she realizes we are going to the vet. She loves getting to see everyone and always gets lots of pets when she’s there. The staff at VAC was very helpful when we adopted Molly as our first pet. We had lots of questions related to her care.
Everyone at Valleydale Clinic takes such good care of my dog. He loves it there. When we drive up in the parking lot he gets so excited and seems happy to be there. They are friendly and professional and I am always confident about the quality of the care he is getting.
Dr Laura is amazing! She took the time to explain to me about my dog’s condition and discuss a plan for his ongoing treatment. She epitomizes kindness, compassion, and empathy. I am so thankful for her and her ability to help my boy on his path to wellness. He is already feeling better!
Valleydale Animal Clinic is the best. They really love the animals and are very concerned about their well being. I can’t say enough nice things about the staff there.
Great Clinic! Good energy and vibe! Love the personalized attn...
They care about the pets and work to bring the best healthcare available to the animals.
They know my dog by name! Friendly, kind, clearly very sympatico with animals—the staff❤️ And the doctors are thorough and patient and explain in detail what’s going on with my dog—love that as well.
I really like everyone at this clinic. The girls at the desk are so sweet and helpful.....sometimes I have to call several times about Foofoo, my sick Pom. They are always so patient and so happy to help. And then there’s Dr. Larocca. He has a really big heart and loves my three poms. That means so much to me. ❤️I’m very happy to have these wonderful people to rely on to help my girls!❤️❤️❤️
Thanks to Dina for giving our bulldog Mick extra loving. Mick loves the special attention.Thanks to all the staff and docs at Valleydale. Everyone goes above and beyond to take care of every pet.
Yesterday Fish gave Katie fits while being groomed. Katie handled the situation perfectly. Fish looked great even though I feel like Katie was stressed about it. Katie offered a recommendation for her next visit and took care of the arrangements for oral sedation. Everyone at Valleydale has been amazing! I am very glad that I chose to use this clinic and highly recommend them.
Valleydale Animal Clinic has been amazing. After moving back to Indian Springs to help older parents in 2019, and one cat being really affected by it at the time... they were so supportive and continue to be.I love that they know me by name, but really know the two cats by name better, haha. We are treated by three vets depending on days of the week and needs, all wonderful and the staff so wonderful as they love swapping pet stories. – Kristi Austin
We’ve been using this vet for the past 15 years and we’ve had the best experience with them. They have always been very loving with our dogs and we always feel like they are completely cared for
Our dogs loved their stay at Valleydale Animal Clinic. We loved them being there too as knew they were well cared for and in safe and secure environment. Would use again and highly recommend!
Valleydale Animal Clinic is a heart warming place where everyone treats my kitty cats as their own. No words can describe our appreciation. Special thanks to Dr. LaRocca!Dr. LaRocca is an excellent veterinarian, highly knowledgeable and skilled, very professional. He is a warm person who really cares for animals and people. Dr. LaRocca’s kindness makes the world a warm happier place! I highly recommend Valleydale Animal Clinic!
Dr. LaRocca and staff are wonderful! They have been super patient with Bear as he continues to rip his bandage off. Thank you for caring for him!
The staff made it possible to be on schedule, explain the curbside process and that the Dr. would call with the exam findings. This was very timely and worked very well on a rainy day with a lively Golder Retriever. I have been using Valleydale Animal Clinic for over eight years with 6 different dogs.Highly recommend.
Our dog, Messi, is a shy Aussie and the staff goes out of their way to make him feel comfortable and cared for. We have used Valleydale Animal Clinic for years and are extremely satisfied with their professionalism and compassion. The docs and staff return my calls in a timely manner to answer any questions I might have about Messi’s care or boarding. And a big shoutout to Haley for always making my timid pup feel especially loved and welcome!
We love Valleydale Animal Clinical!!! We have tried multiple other vets closer to our home and nothing compares! The baths they gave are always so much better than anywhere else along with the care + services. I know they are never taking advantage of me and only advising the best + honest care.
My boxer loves camp Valleydale!! She gets so excited when we visits her friends there!
Dr. LaRocca is very caring and follows up on concerns for my pets.
I love the entire team! Dr. LaRocca is so so good to my puppy, and he took such good care of my senior dog who passed recently. Hayley and all the girls at the front are always so attentive as well. This is the most caring vet Ive ever been to!
Excellent care is provided by all the doctors and technicians! Very thorough and spend appropriate amount of time explaining our pet’s care plan. Highly recommend.
Friendly staff and I always receive a quick response from them.
I know my pets are in good hands with Valleydale Animal Clinic. We are always greeted with smiles and great attitudes. The doctor is very informative and detailed about everything he does and what needs to be done. I trust their skills and treatment plans. Would highly recommend!
The staff and doctors are So friendly. I don’t ever feel rushed. They take their time and you can always ask about anything. I also feel like they are priced well and you get a service of good value.
Our pet Bo was very sick and Dr. Winke determined that he had a severe ear infection and an issue with one of his eyes. He called and explained the medicines he was prescribing for Bo. I feel that both of our pets are in excellent hands with Dr. Winke who is very knowledgeable and cares a lot for his patients.
Best Animal Clinic & Daycare in town.Our Rosie has been attending daycare since she was a born.. Totally Awesome Staff THATS just like our family.. We love Valleydale Animal - Best in the BusinessOur Rose 🌹 loves our the Docs and the Kennel & Front Desk Staff too.. We ❤️ Deanna !!! Rose 🌹 ❤️ You ALL!!🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
I love that Valleydale really does treat their patients, our fur babies, like true members of your family. Dr. Winke is my all time favorite vet!!
Valleydale Animal Clinic provides pet owners and their pets with respect and kindness. The vet staff truly loves each pet and they go the extra mile to show it!
I love Valleydale Animal Clinic! Dr. LaRocca is always so loving and kind to my pup and the ladies in the front are so sweet and nice as well. I always feel at ease taking my pup there. I drive almost 40 min and it is absolutely worth it! Dr. LaRocca has been amazing with Lulo and I will for sure bring any future pets to him as well. I highly recommend this place!
They were so compassionate!
There are too few parking spaces. You are still using numbers and asking us to call when we get there and remain in our cars yet several people parked after me, got out and took their dogs inside and came out while I was still waiting. I sat there with my car running for 35 minutes while waiting.
This was our first visit to the clinic. They took our dog back at her appointment time and completed her puppy visit quickly while we waited. I was so impressed with how much time Dr. Winke spent explaining everything to us (25 minutes!). It felt like he really cared about what’s best for our dog. I understand why the practice has all 5 star reviews!
We love Dr. Winke! Valleydale Animal Clinic has always done a phenomenal job with our pets, and we would recommend them to anyone who has pets in the greater Birmingham area.
We had a wonderful experience grooming our Cavapoo puppy. Very detailed abs professional gib with good customer service!
I appreciate the time, attention and thorough effort of the Dr and team who cared for my minpin. It is because of this exemplary experience I will recommend you to everyone I know and continue to be a loyal client for my beloved fur babies.Thank you 😊
I have used these guys for over 5 years and couldnt recommend them enough! I would give them 10 stars if I could. Dr Winkie and Lorcca are some of the best animal doctors around.
We love Dr. Laura and her team. Theyve made us feel like family!
It was an overall great experience with the entire staff from The receptionist (Meg?) Zach the tech and Dr Laura. I recently left a practice I had used for 15 years because I no longer felt connected under the new ownership/culture. I totally felt connected and welcomed by all the staff at Valleydale. Thank you!
This was my first time ever using VaC and they were fantastic from start to finish!!
Dr. Larocca and staff are amazing. They are always on time and knowledgeable, and extremely friendly. The techs take the time to carefully explain things to me, and Dr. Larocca is always going above and beyond in the attention and care he gives our pets. He makes sure we have reasonable expectations about what to expect with treatment options, and is extremely knowledgeable and eager to educate. You can tell he cares deeply about the animals and their families.
The Valleydale staff is one of a kind they are always so friendly, prompt, and It is evident that the pet and owner are their main priority!I am always confident my dog Major will be in the best of care Valleydale.
We love Valleydale! They have always gone above and beyond for our pets. Great Doctors and staff.
Valleydale Animal Clinic really develops a relationship with you and your pet!
Good and prompt service. Excellent follow-up.
Drs LaRocca are wonderful
Fantastic staff and incredibly knowledgeable doctors with the best service of any vet we’ve ever had. Can’t say enough about how this clinic cares for the animals and owners and always looks out for the best interest of all involved. Incredibly pleased with everything they have, are and will continue to do for our dog.
Dr. Winke and the staff have been great with Rusty and always communicate very well with me regarding the best way to treat his ailments and keep him healthy. I am so thankful to have had Rusty in the care of Valleydale Animal Clinic for almost 12 years! He continues to live an excellent and vibrant life under their expertise and compassion. Thank you to all of the staff who help ensure he remains healthy and happy!
Always a great experience!
My pets receive the very best care at Valleydale Animal clinic.
We decided to board our 12-year old dog, Miles, at Valleydale Animal Clinic over the July 4th holiday, while we were away at the beach. On the morning of Thursday, July 4th, 2019, I received a call from Dr. Larocca explaining that Miles had developed gastric dilation volvulus and that he was in need of emergency surgery.Although it was a holiday weekend and the clinic was getting ready to close for the day when the kennel workers noticed his condition, Dr. Larocca gave my family time to consider our options and we ultimately decided to proceed with emergency surgery. Dr. Larocca made sure that we were well-informed about the risks and expected outcomes, given Miles advanced age. We never felt pressured into surgery, but decided on our own that we wanted to give Miles a fighting chance rather than to euthanize immediately.Dr. Larocca performed the surgery on the afternoon of July 4th and as promised, kept us informed and updated on his condition immediately after surgery and then over the following two days. Unfortunately, despite initially appearing to recover well, Miles condition began to deteriorate on Saturday, July 6th. We asked Dr. Larocca if we could visit with Miles after-hours and he agreed to meet with my family at the clinic in the evening. When we arrived, Miles was lying on the grass outside with Dr. Larocca and we could see he was really struggling. When he saw his best buddy, our six-year old daughter, his eyes lit up and he looked like he wanted to stand and play with her again, but didnt have the strength to do so. He had fluid buildup in his abdomen and an infection appeared to be developing. It was then that we decided that it would be best to end his suffering and to put him to sleep forever. We all said our goodbyes and Dr. Larocca performed the euthanasia as Miles lay on the grass and under dappled sun. It was very peaceful and gentle.It was the most painful goodbye I have ever had to say to a friend. Miles has been my constant companion since I first adopted him from a small rural animal control center in upstate NY in 2008. The only thing that made this process any easier was Dr. Laroccas compassion, dedication, and professional ethics. Because of these qualities, I am reassured that Miles did not need to suffer needlessly, that he was cared for in his darkest moments by someone who truly cares and as such, received the most prompt, highest quality, and most appropriate care that he could have had. Even though the surgery did not allow us to bring Miles back home, it gave us all a chance to say goodbye and for Miles to pass in the presence of those who loved him most. I shudder to think what would have happened had the kennel workers not checked on the animals one final time on July 4th, when Miles first developed bloat. I think that would have been a painful and frightening way to go.From the bottom of my heart, we want to thank Dr. Larocca and the amazing kennel workers at Valleydale Animal Clinic. Thank you for your dedication, for your compassion, and for your love for all the companion animals who are under your care. We will recommend Valleydale Animal Clinic to everyone we know and when we find the strength to bring home a new animal friend, we will most certainly bring them back for ongoing care.
Staff were very friendly and informative. Love the way my pup and myself were treated. They were awesome.
We are first-time puppy owners, and obedience trainer Meg was so helpful and put me right at ease when I first called to make our appointment. Vet tech Liz was super friendly and informative. Dr. Alex Winke was very personable and so great about spending time talking to me about puppy care and answering all my questions. I’m a nurse, and I wish all the doctors I worked with would take that kind of time to explain everything to patients. So glad we found a great vet clinic for Peggy!
Every person at Valleydale cares deeply about all the pets that walk through their door. My dog loves going to the vet because of the wonderful experiences everyone provides for her there. They know her by name and give her lots of love and attention the minute we walk through the door. Valleydale is an amazing place to bring your pet!!
I drive down from downtown Birmingham because they are really the best vets. Always give great service and sound recommendations. Everyone is incredibly nice. I recommend them to anyone who asks.
I have 4 dogs that break down more than a fleet of BMWs. Fortunately the staff at Valleydale is there to help, and I would never even consider taking my dogs anywhere else, even though we live over 30 minutes away. All my dogs are more excited to go to Valleydale than pretty much everywhere else, and literally jump out of my arms and run to the front door whenever we get there. Everyone who works here is warm, friendly, helpful, and radiates positivity. This is seriously the most incredible vet Ive ever been to and have only held off on writing this review because Im scared theyll get so busy that I wont be able to go whenever my dogs need top-notch medical care.
We never worry about our miniature pinscher, Tater, when he stays here. While we live in Pensacola, Florida, we always bring him up with us when we come to visit family. It has been several years since Tater began staying here during our visits and he is always treated like he’s one of theirs. The staff are friendly, kind and good to our dog. We can’t say enough about how thankful we are for y’all.
Dr Winke did an amazing job with our last dog. He was able to diagnose an issue with him early, so that we had the opportunity to get more time with our pup. He was always very conscious of costs and sought to find us the most effective and affordable options. It was so evident to us that he was extremely compassionate about what he does, he even spent countless hours talking with me on the phone after getting test results back. My dog had a pretty rare condition and there wasn’t a lot of research on the topic. Because of this he even spent time consulting with other vets at Auburn on how to best treat my dog. His staff went above and beyond to help us through a very difficult time. When we had to put our pup down they also cried. We wouldn’t dream of going anywhere else.
The entire staff was very friendly and gave my fur baby a lot of attention. It made us feel very welcome and, since it was our first visit, made a great impression. We will definitely use Dr. LaRocca again. And the girls up front were awesome! Everyone was great and it really made us feel like we were important. Friendliness goes a long way with me and I really appreciated the attentiveness and caring attitude that the staff showed us.
Haley and Deena (sp?) were great on the phone and with service at the car. Dr LaRocha (so?) and Dr Winke are always patient and informative with their explanations so we understand the results and plan of action. It’s very comforting to not feel rushed or talked down to.We have been with VAC with all four of our dogs. We always recommend VAC to friends, sometimes unsolicited.
Millie gets excited when we pull in the driveway
My boxer Athena loves going to Valleydale Animal Clinic! The staff are all so sweet and they really do a great job taking care of my sweet girl. I wouldnt trust her with anyone else!
Best experience ever, from the moment we arrived to the moment we left we felt loved and welcomed. Dr took time and explained everything carefully everyone is super helpful and friendly.
Great doctors and staff! We love Valleydale Animal Clinic! They go the extra mile to keep our dogs happy and healthy!
The entire staff is amazing. The vets really care about my dog and his health. They get you in and out in a timely manner but also take time to listen.
All of the staff is very friendly, welcoming and you can tell are dedicated to their job and the pets they care for. Dr. Winke has saved our kitties from various ailments over the years as well as treated them with preventative care and always been informative, clear and understanding whatever the situation. We highly recommend he and any of the other doctors here for taking care of your pets!
I always have a wonderful experience at Valleydale! Everyone is so friendly and makes us feel like part of the family.
Everyone at the office, from the front desk staff, to the vet, and all of the workers there are absolutely wonderful. I know that they truly care about my dog.
The staff is ALWAYS warm and friendly! I feel like they might possibly love my boy (almost) as much as I do!
Front desk attendant was very friendly and helpful. Vet was easy to talk with and knowledgeable about my pets fear aggressive behavior. Felt like everyone handling my pet really cared for animals. Prices were reasonable, as well. I will continue to bring my pets here and recommend to friends.
I love Valleydale Animal Clinic! The staff is extremely knowledgeable, caring, and patient. They have been wonderful with my kitty (who isnt always the most cooperative patient!) and really treat your pet like one of their own. Its obvious that everyone there truly loves animals and has a passion for what they do - especially the vet techs (Staci is AMAZING!). Appointments are easy to schedule, facilities are clean, the location is convenient... I wouldnt go anywhere else.
I absolutely LOVE Valleydale Animal Clinic, each and every person I have ever had contact with there, whether it be on the telephone or in person, have been EXTREMELY kind, courteous and professional. They have made me feel comfortable and valued as a client.I couldnt be happier with the care our pet receives.100 GOLD STARS
Valleydale Animal Clinic is a great place. I cannot say enough good things about them. The staff are kind and courteous. They are always helpful and great with our dog. The vets are knowledgeable and professional. They are also an AAHA certified clinic so you know they are meeting a high standard excellence. Would recommend this place to anyone.
We are so happy that we switched to Valleydale Animal Clinic. The care is wonderful and the Vets have always followed up with us to let us know how labs have turned out and discussed what the various options are for our senior dog. It gives us confidence that we will keep our beloved buddy for as long as possible. Cant recommend the Drs and staff enough!!
Im a first time pet owner and I had lots of questions. Liz the Vet Tech was great. She answered all of the questions she could and referred us to Dr. Winke for any answers she couldnt. Dr. Winke was very personable and knowledgeable. When my sister and I asked a question about having my puppy groomed, he asked the groomer to come up to meet us. My first experience at a Veterinary office could not have gone better. My first reason for choosing Valleydale was because its a one-stop shop (vet, grooming, daycare, etc). The nice staff is the icing on the cake.
LOVED this place. I came from out of state to bring my two dogs here and had a great experience. Dr. Jeff was nice and attentive to my dogs even though they can be challenging when getting shots and the tech was super helpful. We were in and out of there super fast. If I didnt live so far I would definitely make this clinic permanent for all my animals.
We love Dr. Alex and the whole team at Valleydale Animal Clinic. They treat our pup, Gus, like hes a member of the family, and their knowledge and care is top notch. I know they take a personal interest in making sure Gus stays healthy for life. Cant recommend enough!
Every time I have come to the clinic, everyone is helpful and nice. I want to especially recognize the person that worked the front desk on our last visit (sorry I dont remember her name) was extremely busy, but she kept her calm and was able to give attention to each of us with pleasantries and efficiency. Awesome job!
We love everyone at Valleydale Animal Clinic.Great atmosphere feels like home they truly love and care for all the animals.We board our sweet Lily Belle there and also went through puppy training classes there. Meg did a great job with the class was a lot of fun.Lily also loves her Spa day there!
Friendly and knowledgeable staff! I felt the vet was very thorough and answered my questions.
You all are always so nice and helpful and will take your time to address any questions or concerns that I may have. The lady at the front desk (I am so sorry I cannot think of her name) is ALWAYS so nice and she remembered Mavis when we went back after only being there once. So glad I chose Valleydale Animal Clinic!