Terrible! The girl working was awful. She was sitting on the floor talking on the phone for a good 10 mins, finally I walked around the desk and she just continued her phone call. When she was done she attempted to pierce my daughters ears. The piercing gun got stuck on BOTH ears, she ASKED ME to fix it and get it off my daughters ear. When she checked me out she asked me my info over and over again even though it was written on the paper work I just filled out right in front of her face. Awful experience!

I’ve been waiting for an hour and a half for the store to open despite coming at 1245pm and it’s now 2:16 and the store doors are locked but no sign to indicate why the doors are locked. This is ridiculous!!!!!

The young lady (I forgot to get her name) was very nice, professional and caring. I came in to get my ears repierced and she was very kind and patient with me.

Loved this store. The manager was so nice and helpful. She told me all about the birthday party they can do there and I was sold. Cant wait to party with Claires for my baby birthday.

Very clean, organized store and friendly employees! Definitely recommend

The girls there were fantastic. They helped me find exactly what I needed for the BFFs!!

They did a great job with daughters ear piercing...

They were amazing piercing my little ones ears and making her feel special. Thank yall so much

Had everything I need for my friends birthday party.

Great place to get your ear Pierce and gift for everyone

Kristen was very nice and gentle with my little one first ear piercing experience. We got the 14kg for about 60 bucks. It was a little pricey than expected but well worth it.

Jillian pierced my baby girls ears. Shes only 2months and Jillian was amazing with her. Thank you Jillian @Claires in Trussville, AL.

I stopped by to visit the store a 10:00am they were supposed to be open and I waited til 10:30am !!! NO one ever showed up!!! The website says they open at 10:00am!!!!Edit: she finally got there at 11:00am said she was using the restroom!! She was a nice young girl!! She pierced my ears and did a good job!!! So five stars for that!!!

Love the manager at this location- super nice and helpful. Store is clean and well kept, professional ear piercing done.

Wow!! I absolutely LOVE THIS STORE!! Mainly because of one manager named Mallory!! She was absolutely amazing with her service, heck we even invented a new phone case!!10/10 recommend!!

Such a sweet sales woman. She was so helpful!

Females dream store.. my 9 yr old loves this place.

They wear great ! Very friendly !

My wife and daughter bags to go Claires when were in Fultondale they really like the store

The lady working there pierced my 8 month old granddaughters ears and she was wonderful.

I got a nice ring for a good price and it was a little bit to girly

My wife had her ears peirced they did great

When to Claires to get my daughters ears pierced and the girl tells me that I have to pay $31 each because of the solution that they sell does anyone not understand that the solution is just alcohol I dont need to pay $31 for this she just lost the sale

Needs better selection.

The people there helped me decied what i should get!!!!!!-IzabellaHave A Good Peacefull Day Claires

Because they give good service and there is no need to be mad👌🏾

Love the customer service here.

Lady was very nice

Drastic price increases on all items