Very friendly and well informed staff. I would highly recommend using public storage to all my friends and family.

Excellent customer service!! I was very impressed with the little amount of time it took me to get everything I needed from a storage place you could ask for and be on my way back home. Much appreciated!!!

Recently used this facility. I had to make changes to my space within an hour of the moving company moving my things to the unit. AJ was very accommodating. He even moved his lunch so that he would be in place when we arrived. Much appreciated. All was handled smoothly.

Very nice storage facility. I was in and out in no time at all. Great service was provided by the manager. He was very patient with me and my hundreds of questions that he had all the answers to. Thanks AJ!!!!

Great place wasnt told all the info I needed, but was helped by the wonderful manager. He was able to explain it in simple terms just for me.

The attendant was very helpful in helping me check in and made the contract very clear. He was very up front with everything it entailed.

Rhett at Oxmoor Road is the best! He worked out a sticky situation for me and was super nice!

Highly wouldn’t recommend! This experience has been the absolute worst since Day 1 of moving in. Least to say the customer service ( Property Manager) was horrible as well.

Really easy n quick to rent online

Miss Toni was very polite and very helpful.

Rhett was extremely amazing!!!! This particular day was rough for me and Rhett effortlessly assisted me in purchasing my storage as I transition into moving on my own. 5 stars Rhett!!! Youre AWESOME.

Great manager but units have no lights in them

Rhett was so helpful in finding the right size for me and my husband. Thank you again!

Had Great professional customer service from Rhett from start to finish. Never rushed and he was very thorough. 👍🏾👍🏾

Helpful staff and the online renting is really easy!

If you need a place to use as storage this is the place. Rhett was amazing and he went above and beyond to help me. Defenitely recommend this public storage. Just ask for Rhett!

We moved here from Minnesota and came here for a storage unit. Jenise took good care of us and made sure we were informed. Great customer service.

First time to use a storage unit. Was very impressed with your operation and your personnel. Toni was excellent. She was polite, professional and thorough. You software was easy to follow, but she was right there to explain everything. Excellent employee.

I like this storage unit do far. No problems. Friendly staff

TONI IS A SUPER SWEETHEART!!!Toni was extremely patient with me and tried to help me make the best decision for the space I needed. It was disrespectfully hot outside, however, she made sure I was able to get into my storage unit. Great overall customer service, great overall concern for customer needs and great person hired to help others!! Kudos!!! Kudos!!! 👏🏾👏🏾👏🏾

Rhett was extremely helpful, answering all my questions and explaining everything very clearly especially if you happen to begin usage in the middle of the month rather that at the beginning or end which is the way their billing cycle works. Really appreciated all his information.

Jenise is awesome to work with. She is very sweet, polite and professional. Weve used this facility for the last 15 years. Just closed out our unit last week and she made the close out process so easy. I would definitely use this facility again in the future.

Ms Toni was exceptional service her personality and helpful attitude ensured the fact that we will be a repeat customer

Rhett was very respectful and had a great attitude

Rhett really helped me out underatanding the whole processes. Took his time and explained and being honest is what makes me want to get a unit thru this company to storage my stuff temporary. Went to check out the unit and talked about what I wanting to stored. The price is reasonable with insurances and private gate. Thank you again Rhett :)

Amber was the best person. I came in because I had to move unexpectedly she helped me so much. I was so upset but she calmed me down and worked with me until I got everything I needed. Great customer service, very professional

Greatly appreciated my experience with Public Storage, in particular the outstanding service receive from Rhett. A Big THANK YOU for making me feel like a valued customer.

Rhett was amazing! Super patient and explained everything clearly so I was able to pick the right unit for my needs!

My mom’s house was in a fire & we needed some extra storage space for the items that made it in the fire. It has been a long exhausting week for us. We came into Public Storage & Tyler made it a super easy process. He was so kind and sweet it made us briefly forget about the tragic incident at my mother’s home. 100% satisfied. :)

Great location and friendly staff. Just too much money for the space you rent. Very secure and clean. I was only renting for a month and they made me get the insurance which I feel I didnt need. Just more money to throw out.

Great people great service. Thanks Public storage

Rhett was absolutely amazing and very personable. He was able to take care of all my storage unit needs. Would highly recommend, thank you!!

Super fast, extremely friendly, and ready to help with any and all questions we had! Ive lost the card with her name, but I believe it was Whitney, she was like Wonder Woman, a great asset and super employee!! The date was May 8, 2018 about 10-11:00 am! Ill defiantly go back to this location because of her, and I know before my son graduates well need another storage unit! Thanks for making it a smooth transition!! A+++++

Toni was so nice and very helpful. I did the express checkout and she called me so fast and gave me very helpful information to make the move-in process quick and painless. Awesome recommendations are far as insurance and locks go. A++ customer service!

Rett was very helpful in finding the right size space for me

GREAT SERVICE FROM RHETT VERY STRAIGHTFORWARD,TO THE POINT& PROFESSIONAL! LOVED HIM! (:

Great customer service from LEXIS. She made this process 10x easier. From her knowledge of Public storage to her sweet personality and spirit. She made me feel like she genuinely cared. THANK YOU THANK YOU THANK!!!!! I’ll definitely recommend this location specifically because of HER!!!!!

Rhetts amazing!

I came down to Birmingham to help my girlfriend move her things into a storage unit. Joel was extremely helpful and walked each of us through every step of the renting process efficiently and with a great sense of humor. Would I consider driving back to Alabama to hang out with Joel from public storage? Yes. Yes I would.

A great place to store your stuff. Its clean, well guarded, very reasonably priced and the staff there are super nice & will go above and beyond to help you out, especially Ms. Toni. I wouldnt put my stuff anywhere else.

Angie was a great help during my recent setback with my house fire. She was helpful during a tragic time in my life. I greatly appreciate her for such professionalism and courtesy. I give her a 5 star rating hands down.

Rhett did an excellent job helping me out! Very professional and informative!

Oh ThaT RheTT ThaT RheTT!!!! That Woooonderful RheTT! He has made my experience Just The BeST So FaR... 2 Thumbs UP YaWLTracy

Dana was very helpful in finding the size we need for the amout of items we had to place in storage. She was awsome answering all of our questions.

Great management, Toni is awesome. Very customer oriented. Clean units.

Toni was very professional and gave a thorough explanation on policies and payment. I HIGHLY recommend her to anyone!

Came in and bought some boxes from Christina, she was very helpful. She assessed my needs and got me exactly what I needed at a great price! Thanks for being so polite and courteous!

Over the phone customer service was exceptional! I had a few questions regarding storage, gave Whitney a call and she helped me out a lot. If I ever decide I need a storage space I will definitely be looking to rent here.

Toni was both professional and friendly. It was easy to set up a year long lease and only took about 5 minutes. The place is clean with easy access.

Rhett was extremely helpful, polite, professional & had a great attitude. Thanks so much!

Toni was great! got my unit in and helped me out a lot. thank you!

Big thanks for the amazing Angie for her hospitality and customer service she provided me and my team on moving my stuff in ty beautiful 🤩🥇

I really applicator the service here. Toni is so sweet. She is the best.

On the day I went to Public Storage to see about getting a rental storage room, I spoke to an Angela. She was extremely helpful and answered every question that I asked about this location and rates. Furthermore, she’s very respectable, greeted me with a huge smile and was eager to help me out. Thanks, Angela.

Great customer service I would recommend public storage to anyone

Renting here, you will definitely encounter wonderful customer service. Whitney and Angie I applaud you ladies for always being so sweet and helpful.

Angie reallly helped me, she took time to listen and she showed concern, a GREAT person to have here.Thank you so much Angie.

Lexis was very helpful in helping me find a unit suitable for my belongings. She greeted me with a smile and a very warm hello.. its good to know that your best is representing your company

Great customer service

Toni has great customer service

I have a unit here and the guy next to me stole all my stuff out my unit I even looked in and saw all my things. Property can’t do nothing the district manager don’t answer calls and here I am 2 days I have lost out on my business trying to get my property back I even filed a police report and the police informed me it’s up to the property manager and I still can’t get my stuff I will never use this place again!

Rhett was amazing! Thank you for everything.

Simone was a great help. Very patient and kind. She made sure my code worked and that i understood the legal documents I signed.

Toni was the best help that I ever had with dealing with any storage company hope I could meet more people kind as her self 5 🌟 company worker

Was looking for a storage unit due to a move when Mr Rhett really helped us out in finding what we needed! ❤️❤️

Outstanding service! as soon as I made reservations on line, manager called me personally, explained all I need to know. When I arrived, she showed the space and offered some options, I choose different space that was better for me. Great experience!

Rhett was exceptional and helped my needs for storage and insurance!

It was quite busy when we came in and Lexis exemplified great customer service. From her greeting to getting us a unit for our belongings she put the customers first. Great place!!!

Andrea has always been very nice and professional to me over the past three years. She always has a smile on her face and willing to help. I will continue to do business with Public Storage and Andrea!! Thank you so much for all of your help!!

Amazing! Rhett is so helpful and very thorough!

My favorite place! My family has stored here for many years. We’ve never had a complaint and we’re always greeted with a genuine smile.

I was extremely satisfied and appreciative of how courteous and helpful of the manner in which my Public Storage Agent handled my situation. As a matter of fact I can truly say my agent Kierra did a magnificent job with me assisting me. Im grateful she was there.

Very great storage unitsToni was very nice and helpful

I have been storing with Public Storage for over a year and I have had no problems. Every time that I have any questions my property manager Andrea always have an answer. If your looking for storage and want quality customer service go see Andrea!

Rhett was great helped me with everything !

**ASHLEY ** WAS VERY FRIENDLY, GREAT SMILE VERY KNOWLEDGEABLE ABOUT HER JOB! ** GREAT CUSTOMER SERVICE **100%

Tony has been the best help from all of the public storages that Ive talked to a + 5 stars

This is one of the most professional ran Public Storage facilities 🤗 Everything was explained in detail all questions answered. The Customer Service Representative even gave me information on living areas 🤗😍

Rhett was an amazing customer service rep

Toni is one of the kindest persons I have ever met! Shes like a second mom! Ive told everyone to go to Toni at Public Storage.

Somia was very helpful. She did an awesome job going through all of the detail for my unit rental. I am very pleased. Will Return.

Customer service was5star Lexis did a great job, was efficient, quick while explaining all paperwork to me.She did a great job and had a nice attitude. Pleasant working with her and PublicStorage at this location.

Ashley had great customer service. She helped me with making my payment and updated my information.

Ms. Angela is very helpful and called to remind me about the best ways to keep up with my storage...thanks 😁

GREAT EXPERIENCE WITH **TONI** SHE HAS EXCELLENT CUSTOMER SERVICE

When I came to see Whitney I was very irritated and completely soaked. It’s been pouring down all day and I have 1 too many things going on. I HATE the rain!!! I want to thank you from the bottom of my heart for being patient with me Whitney. Moving process can be frustrating. You have a way of talking to people that makes it feel like everything is going to be okay. No, I did not rent here (yet) but the experience of just talking with this young lady, getting knowledge on storage/the facility and a little bit of motivational speaking made my experience spectacular. Nice concrete Whitney!

Great place to store you stuff and safe

Angie was great. thanks for the help.

Rhett was pretty cool, thanks dude

Really good...will be seeing me again

Pleasant stay. Would definitely rent here again!

Thanks so much Angela for your help today. I really appreciate your excellent customer service and taking time to help me solve my problem!!!

Lexus was very friendly, knowledgeable, attentive and fast with her service. Thank you very much.

Awesome customer service here! Whitney is a sweetheart. I wouldnt rent anywhere else.

Lexis was great! Very friendly. Getting the unit was quick and easy.

Mrs.Angela was a great very helpful indeed thanks a bunch.

Exceptional customer service . Everything was done in a timely and professional manner .

Lexis Billiups is an fantastic worker and has great customer service, if I could give more than 5 stars I would.

Joel was very professional. really seemed to enjoy his job. Went out of his way to find me lightbulb. Thanks Joel

I had a wonderful experience at Public Storage and look forward to doing business again! Andrea thanks you were great!