The staff at Duffys has always performed great quality service on my Jaguar XF. Ive been using Duffys over a year and thus far have been completely satisfied. My decision to use Duffys was based on the many positive Google reviews when I needed a water pump replacement. I was so impressed with their service and professionalism that I decided to continue using them for all my vehicle needs. Details and recommendations are always explained. Im grateful to have found a shop other than the dealership to service my vehicle!!! THANKS DUFFYS for all you do!!!
This place is the BEST! They are always really forward and honest about what needs to be done with my LR4 and timely in fixing the problem (and I have had plenty of issues). They are all really professional and the first mechanics I haven’t dreaded going to see. Would highly recommend to anyone!
Brad and Bart and their staff are terrific. They offer expert assistance and advice over the phone, timely appointments for assessment and service and top flight professional automotive services. Their location is superior to Grants Mill road, their attention to detail and personal relationships are superior and their work is top-flight and more affordable, of much greater value. A+.
I didn’t have any work done, however, I got a pre purchase inspection done and they have me an honest opinion about everything.The staff was courteous and knowledgeable. I was treated well and I would recommend this shop.
My son’s beloved 2010 Range Rover Sport Supercharged went into Reduced Performance Mode, the engine light started blinking, and the whole car smelled like gasoline. AAA towed it to the dealership and they told me it needed a new drive chain at the special price of right at $12,000, more than it’s worth. They basically said it needed to be put down.A friend of my recommended I get a second opinion from Brad Duffy at Duffy’s Garage. Brad answered the phone when I called and couldn’t have been nicer. He said based on the symptoms I was describing, he was 99% sure it was not the drive chain. He said even if it was the drive chain, it would only cost about 1/3 of what the dealership quoted me. He told me he suspected it was a fuel injector issue that would be easy and fairly cheap to repair so I had AAA bring it to his shop. He was correct! They replaced 4 fuel injectors and did a few other things and I got out for a little over $1,000. Now it’s running as good as it ever has!The shop and lobby at Duffy’s Garage is amazing; a place I’d like to hang out even if I didn’t have a car there! Brad is passionate about Land Rovers and loves his work. I was impressed by everyone I interacted with while I was there. This was hands down the best auto repair experience I’ve ever had! I can’t wait until it breaks down again.
The worse service I have experienced in my 30 plus years as a car owner. My BMW sat in this shop for 4 months awaiting repair. If I had not informed them that I was going to turn this over to my lawyer my car would probably still be sitting there. The owner even attempted to tell me of false issues with my car in order to extort more money out of me.
I have used Duffys several times and always been satisfied. They do a great job and communication of the work. They have always been on time. I have used them for both Range Rover and Mercedes with excellent results
These guys are all professional and have always been good to me when I take my audi in for diagnostics etc..Excellent communication and outstanding service and will always take my german cars here for repairs and mechanical failures...Thanks to you Brad and all other personnel as well as the first class technicians....
We have a 2009 LR3 with 200K miles on it. I found Duffys a couple of years ago and can not say enough good things. Brad and his team are extremely professional. They truly take care of each customer like a friend. They go out of their way to repair your Rover in the most cost effective manor. I just wish I could take all my cars to them (I have 11)!
Called to just get an appointment with the shop. Didn’t get a return call until after I called a second time and the guy was very rude. I wouldn’t bring my car to them for free work.Again I called to get a simple estimate on having control arms replaced on my car and they can’t do this over the phone ? I understand if something more is needed to be done when they get to working on the car but a simple estimate on a normal job isn’t much to ask for.
Great garage - professional, quick and honest. Fixed up my car in no time w a price much lower than I anticipated. Recommended by another mechanic who said they were best in town for German cars. Wish I had known about Duffy’s earlier! Brad also followed up later on, great service.
Just dropped off a car great guys that work there
Wouldn’t do business there if was last shop on earth. Horrible service guy up front knows nothing about a car. Crooked business wouldn’t take my lawn mower there aside it may take a month to get it back.
Dealer work or better at a lower cost. Awesome staff and service above and beyond the normal.
Ive been taking my Range Rover to Duffys for years....not one bad experience, ever ! Theyre Awesome !!! I would definitely recommend Duffys for your car needs. Thanks for always getting me back on the road with no worries ! :) *Thumbs Up*
BRAD and the crew are the best! Really take great care of my Audi Q7. Honest they always tell me if I really need to do something to her or not! Excellent!
Showed up on Friday, Brad took a quick look at the Rover and guessed what he thought it might be, told us to bring it back on Monday and he would do a full inspection on the rack for a more than fair price. Found a few issues and was very easy to work with. Will recommend him to anyone I know that wants service on Rovers or other European Cars. Great Experience. Thank you Duffys
The team at Duffys garage is absolutely professional, skilled and competent in all aspects of automotive repairs and customer satisfaction. They are definitely the place to go for your BMW repairs and servicing. I gave them 5 stars not for only the above actions but for the honesty that Brad and his team bring to the table. After talking with Brad and Johnathan they gave me a sense that theyre not about making fast money, but more into maintaining life long customers. Quality over quantity is what I see with Duffys garage and its no wonder why they are a standout shop amongst the rest.Thanks, guys!!
After years of only using the dealership for my Rover issues, I am a changed woman having met Brad Duffy and a few of his staff. Everyone is friendly and so willing to communicate. They serviced my vehicle quickly and guarantee their work for 2 years. I may NEVER go back to the dealership again after experiencing such great service at Duffy. I’m so glad I made the switch!
I would highly recommend Duffy’s. Their staff is friendly and extremely knowledgeable. A big plus is they don’t try to up sell you on unnecessary services like many other shops do. Brand new building and comfortable waiting area.
I owned an LR-3 for too long without knowing about Duffy’s. Rovers are cool, but they need TLC and are quite complicated to work on. These guys know what they are doing. Dealership said I needed a new transmission. These guys found the fluid leak and fixed it. Awesome!
Brad was super responsive and informative. I thought I had a fuel pump issue, it was just a sensor. They kept the vehicle over night to be double sure and were all around easy to work with and knowledgeable. Highly recommend this shop if you have a Rover.
Brad was super helpful, very thorough, very detailed, great advice! Staff was extremely helpful, personal and punctual! Super friendly and economical! Will be using Duffy’s here on out! So thankful I found their business! Highly recommend them! Best in town!
Honest, knowledge, professional and reasonable. I have been taking all my high end vehicles to Brad and team at Duffy’s Garage for the past 8 years. I have always had good experiences there and everyone I have recommended has as well.
Great work! They are affordable and wonderful customer service. I would recommend them for any service needs for your Land Rover. I was very pleased with the professionalism and quality of work. Always good to have a great place you can trust to take your Rover!
We took our Land Rover to Duffy after talking to him on the phone he explained what would be done to the car and if any other problems arose he would let us know before starting on it. The price was fair and the service was quick . I would highly recommend them and will be using them again to service our baby.Thank you Duffy and staff for making us feel like a part of the family!Joe & Tia Daniels
Absolutely amazing service. They took the time to really diagnose a complicated electrical problem, fix it properly, and make sure it was fixed right. So much better service than we have ever gotten from a Dealership. Amazingly great service.
I am re-establishing a prior relationship from an earlier tenure in Birmingham behind the green door with my Disco 2. Nicer digs now, same great service. Yes, it can be a bit pricey, but what I value is paying once, and not having to arrange a follow up date. Brads dance card is full, and he finished my service with a flourish, providing me the satisfaction that my memories of an honest mechanic were accurate. I must re-emphasize that if you invest in an expensive car, it is an investment. If you want to smile when the sun shines, take your rover into Duffys before the storm. Preventive maintenance is prudent on these vehicles, and there is no substitute for being pro active in their care and feeding...Bryan A. Meinert
The crew at Duffys was professional and courteous. The were able to deftly find the problem with my Audi that another mechanic had failed to diagnose several times. We will be back!
My first visit to Duffys for my 2014 Audi A6. They performed 65,000 mile service and front brake replacement. Much more reasonable than the dealership!! I had a couple of conversations with the owner, Brad, and he was very honest in his evaluation of my car and discussed the lack of qualified mechanics in town that specialize in Audi work. I will be back.
Have found them to be very honest, reasonably priced, and work well done.
I was recommended Duffy’s garage by a friend, and they went above and beyond any other specialty shop I had been to before. They have the experts that get the job right the first time. Very responsive and easy to work with, I will definitely be back for future maintenance.
I’ve used Duffy’s Garage to service my 2011 LR4 since I bought it used in 2014. Brad Duffy and his crew have kept my vehicle in excellent condition. Their expertise is impressive, and they are always honest, fair, and a pleasure to deal with.
Our 2004 L322 Range Rover is approaching 170k well loved miles and Duffy’s has kept her running beautifully. Brad Duffy has always been able to resolve issues with the truck. Duffy’s feels like a car lover’s club where they take care of brands they love and own themselves. We also service two Audi’s and a BMW at Duffy’s; it is one of Birmingham’s gems.
I rated Duffy’s Garage a one star because of the reasons below. Brad Duffy contacted me within and hour, was gracious, kind, patient and even allowed me the time to get upset and calm down.As quick as I say something negative I hope I’m man enough to say when someone has done all within there power to correct. And isn’t that all we can ask if one another? To do there best to correct a situation that goes wrong.I would strongly suggest speaking with Brad if you ever need help, and if there service is anything like there customer service I’d definitely recommend.Old post:contacted Duffy’s garage to schedule an appointment to have the 545i I purchase for my wife on our anniversary to have a safe car for our children. I needed the car looked at because it’s having major overheating issues. I described the problem and was honest, stating it’s not the nicest car but was the best I could do. Mr Duffy said “I think we will pass” without even looking at the car.I’m sure Duffy’s garage is an amazing place for the rich and famous and who couldn’t be good with unlimited resources but they call it service for a reason.They didn’t even allow me to bring my car in, so I was refused service because my vehicle was not up to there standard. I would never bring my car to this shop unless I needed to buy respect, which I don’t.Find a shop who cares and doesn’t judge, there’s good people in this world, take the time to find them and don’t settle.
Great place, honest people, 5++ stars. Ive been here several times over the last few years - service and quality could not be better! Caitlin keeps you updated on the status of your repairs, and their turn around time is quick!Just recently I had an issue with my cars water pump/coolant hoses. Was in and out within 24 hours. Thanks guys Ill be back...hopefully not too soon though haha
Brad and his team have always done a fantastic job taking care of my vehicles. Most importantly, this has always been at a reasonable cost and turnaround time. I cant recommend them strongly enough and will gladly continue to bring my business here. Cheers
Great customer service and fair prices!
I love everyone at Duffy’s. Each person is so friendly and personable. I trust what they have to say and know they are telling me what they’d tell their own family members. I’ve had 4 Range Rovers and will always make Duffy’s my first choice for service, repairs, and opinions. I cannot day enough good things about them!
Duffys has serviced my car several times. The service is great and the staff are very professional. They are helping me keep my 11 year old BMW in tip top shape. I tell all my friends about them.
After several expensive and incomplete dealership visits with my used Range, I was introduced to Duffy’s. No more 30 day lead times for scheduling maintenance, long drives out to 459, and no more feeling over charged and uninformed. The guys at Duffy scheduled me the same week at my convenience, had my vehicle finished the same day before rush hour, were knowledgeable and forthcoming about what I was experiencing, and so familiar with my vehicle I’ve never felt more comfortable putting my daughter on the road to college than I feel today. Thank you guys! I’ll send everyone I know your way!
Honestly, I would probably sell my Land Rover if I couldn’t take it to Duffy’s. They do an amazing job, are friendly and helpful, and have much more reasonable prices than the dealership (or anywhere else I know of). Great team all around.
When the Land Rover of Birmingham was subpar and didnt come near meeting our expectations, it was Duffys Garage to the rescue. They coordinated getting our car out of the LOSER dealership and fixed the car the next day. My daughter was back on the road. The dealership couldnt even be bothered to look at it after 3+ days..... Duffys is the absolute BEST!! Quality work on a luxury vehicle that put the dealership to shame!! We will always return to Duffys for future repairs and service!!! Thanks a million to Brad and everyone at Duffys. You restored our faith by taking control and getting our car fixed right the first time!! Support those who deserve it - use Duffys Garage for all of your repair needs!!
Amazing that I had not heard of Duffys and I have owned by Rover for almost 10 years. My Range Rover has 164k miles and I needed Strut Assembly replacement. Basically my car was sitting on the tires because the air suspension in the front rt tire was bad. Had the car towed to Duffys on a Friday, Brad called me Monday morning and told me what the issue was (describing it in detail that even I understood) and that the part was in-stock and he would likely have me ready to go that evening. He quoted the total price which was quite reasonable. They are the MOST professional and quite knowledgeable! I was looking at new cars because I thought it was over!Duffys will be doing all my service and repairs!Thanks Brad and Staff!!
I went to three different places and they were by far the most reasonably priced. Quality work and the great customer service. They have a great space as well. Definitely recommend!
Honest, fast, easy to work with and super friendly service. the do the best work in birmingham and won’t be put you on hold for 30 min every time you call. The best part is their honesty. you don’t have to worry about being taken advantage of. so refreshing!
Called Duffys to get my Range Rover suspension light looked at. They booked me in the next day and had the problem diagnosed within a couple of hours of dropping it off. Great service, would recommend.
Great mechanics and honest ownership. The team at Duffy’s makes car repair easy.
Skilled. Knowledgeable. Professional.Duffys will provide you with an exceptional service and skilled professionals who go above and beyond what you find at major vehicle repair dealerships. Without question, Duffys exceeds the standard and will surpasse expectations.
Taking a German car in for a repair is never fun, but Brad and his team make it as painless as possible. They gave me a ride to my office, kept in contact with me throughout the diagnosis and repair and just made the overall experience as pleasant as it could have been. I thought of them as mainly a Land Rover shop but they do a great job on BMWs and other German cars too.
I have used Duffys for years now and they never disappoint. Services are always done on time and affordably even when they are super busy. Its comforting to have someone you can trust working on your vehicles and not have to go to the dealer.
The absolute best repair my husband and I have experienced to date. They had our Range Rover in and out, were honest & so friendly and even drove my husband to work. This will be our go to from now on and we will continue to recommend them to everyone! Big thank you to Brad and his team for such wonderful service!
I would never take my car anywhere else. The level of service and care that Brad and his team provide with my vehicle is unprecedented.Brad and his team communicate effectively throughout the process from drop off to pick up and always keep me informed of their findings. Vehicle maintenance and repairs are never fun, but they make it as painless as possible.
Great job! These guys get it diagnosed and repaired quickly and always do great work. Thanks
Good people, quality work, transparency, and fair pricing. What else could you expect. Duffys is the best Range Rover Garage including the dealership.
Duffys Garage has been servicing our vehicles for over five years now. We have yet to be disappointed. The maintenance and repairs are always done in a timely manner and pricing is honest, accurate and affordable. Above all else, their customer service always exceeds my expectations. This is important to me because it is never ideal to be without a vehicle even if just for a few hours. They simplify the process and put my mind at ease by working efficiently and communicating well with me. They appreciate and take great care of their customers. I highly recommend Duffys Garage!
Great experience! Friendly staff and they had me in and out in no time. Plus the decor of the shop makes a comfortable place to wait. Ill definitely be bringing my car back for future services
FINALLY an good and honest place to get work done on my Audi and Range Rover. These guys shoot straight and don’t try to fix something that isn’t broken. I’m a customer for life!
Excellent work on my Audi and fantastic customer service. Highly recommended!
So glad I found Duffys Garage...great place to take your vehicle .....very friendly, returned my calls, kept me up to date on repairs....I was expecting my water pump to be bad and have to replace BUT...turned out to be a leaking gasket...saved me a lot of money.,...most places are not this honest...I will be going back to Duffys with my Range Rover for all repairs because feel confident that it will be fixed without worrying about getting ripped off.....not many honest places left.....Thanks Brad.........H Horton
Brad has been a pleasure to interact with. He is super knowledgeable on Land Rovers. I would recommend him to anyone.
Very pleasant and warm atmosphere. Was itintive to my needs concerning my Range Rover. Definitely recommend.
Car broke down in cottondale. Towed it to Duffy’s. Was fixed the next afternoon. Cool car garage good mechanics.
Brad and his team are always extraordinarily helpful and very knowledgeable when I bring in my BMW for service or any other issue that needs to be addressed. Jarred and the young lady at the front desk are always very helpful, patient, and get the job done to my satisfaction...And the cost is very reasonable compared to the dealership, of course. I’m on my third BMW and I can’t imagine taking it anywhere else… Thank you!!
Car runs great, service was outstanding, price was fair, and I’m really happy to have found an honest mechanic to work on my BMW. Refreshing, to say the least!
Duffy and his crew are always extremely nice and eager to help. Always satisfied with the work. That is why they get all the work on my 3 vehicles!
Duffys is a great shop. Honest, professional work and nice folks. Just wish they would service my Volkswagen! All of our Audi work has been top notch.
Brad & Staff at Duffys Garage understand the value of [Customer Service]. I had some serious problems with my 2010 BMW 335i last month, as far as oil leaks and power steering issues. I recommend Duffys to any and everyone with luxury vehicles who want the job done right, based on their knowledge of foreign vehicles, being able to get the work done in a timely manner, Honesty, and Fair pricing.Thanks Brad for getting me back on the road :)
Duffy’s Garage is a fantastic shop! They always treat me so fairly when I bring my vehicle in. I always feel like I’m respected when I go in there. Won’t take my car any other place
Great experience with Brad and his staff. Will strongly recommend to anyone. Best service in Birmingham
I have been using Duffys for over a year. They always do a great job and the customer service is Spot On.
Great service and excellent management at half the price of the dealer.
Reliable, honest, Dependable and affordable. I recommend trusting Duffys Garage for your automotive repairs.
Friendly, reasonable compared to dealerships and Very knowledgeable about vehicles.
Brad and staff are outstanding with explanation of repairs and the cost.
Excellent service. Fast, friendly, and fairly priced!! Definitely recommend!
Love the customer service. Was able to personally meet the owner. The location is great and service was exceptional!
Duffy’s did a great job replacing my brakes and performing an oil change on my 2013 BMW. I would recommend this shop for all your service needs.
This is THE auto repair shop for anyone with a BMW. They are reasonably priced, experts at what they do, and take the extra time to explain in detail what you need repaired and why. They also WILL NOT sell you anything you dont need. Cant say enough about Jared and the crew at Duffys Garage. Awesome shop.
Brad and the gang are great! Quick turnaround and great service.
Great job by the team at Duffys. They have always been great about service and repairs.
Brad and his staff are the best! He delivers great prompt service!
I always bring my Range Rover Sport to Duffys for services and repairs. I love how transparent they are about your visit and customer service is the best.
Brad was very knowledgeable and helpful. I will definitely keep bringing my car to him to take care of it.
Best garage around!
Receptionist Very Pleasant. They did a great job.
Gre. at service. Reliable. Pricing is more than fair
I recommend this shopExcellent work and professional staff. Good vibe.
Went by Duffys for a pre-purchase inspection on my LR3. The staff was extremely knowledgeable and gave me a ton of info on the vehicle. Price was reasonable as well. Nice waiting area and friendly staff.
I use to use the dealer for service. After going to Duffy’s the first time and paying less than 50% what the dealer charged I was hooked. This is the only place I will bring my car!
Love this place! Great customer service!
Great service they go above and beyond what you would expect from a service shop. My daughter was stranded in Tuscaloosa and he arranged tow service and repaired the car in a day or so highly recommend brad and his staff great people they do great work at far less cost than a dealership
Service is always timely and done with care.
Good service. Honest service feedback.
Great service. Fast and fair.
They were in transition from old shop to the new shop, a little disorganized but undertandable for new shop. Reaonable prices. Will be back again.
Jessica and Brad were really helpful, the repair work they did came in under budget and much quicker than I expected. Will definitely use them for all my servicing and repair.
Very knowledgeable and friendly staff. I would definitely recommend them to anyone.....
Friendly people and expert service for European and British automobiles. I am a MINI owner and have been very pleased with Duffys.
Very friendly fast service and reasonable.