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Koinonia Laundry
302 S 29th St, Billings, MT 59101, United States
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Koinonia Laundry

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Ir
Review №1

My name is Irwin HarrisI just moved here from Seattle Washington.And I was looking for a dry cleaners close by me on the west end of Billings Montana. And I found out that will pick up your clothes and drop them back off. Also they are locales near down town Billings Mt. I work with Davis and he was very professional and honest. My clothes were amazing. They are first clase dry cleaners. Keep up the awesome job.

Jr
Review №2

Amazing service!! They do free pick up and drop off!! They fold the clothes too!!! Just Amazing service will be using them again!

Em
Review №3

A safe secure place to do laundry! Definitely recommend

In
Review №4

This is hands down THE BEST laundry service West of the Mississippi! LolNo, but SERIOUSLY!!!!👌 They come to your doorstep to pick up and then drop your laundry back off to you, clean and folded the same day for an amazingly affordable price!! I have this service established for my husband that is working construction in Billings for the next 2 years and Koinonia is totally taking care of him, saving him precious time from sitting at a dirty laundry mat somewhere else!Love these guys and HIGHLY RECOMMEND!!! Easy to set pick up appointments, always pleasant to chat with on the phone, great prices! Never knew a laundry mat could be so awesome!😁

Ka
Review №5

This was the best laundry mat I have ever used being it is located in the bad side of town the provide key fob not just anyone is aloud in I felt so comfortable and safe very clean washers dryers and the floors were nice and clean very laid back place to go do you laundry and if you dont want to go no where just give them a call they will pick it up wash dry and fold and bring it back to you the staff is also super nice and friendly as well somake this your next stop for all of your laundry needs

Te
Review №6

I highly recommend this laundry service. They are friendly, personable and just overall great people to deal with. I am a disabled grandma raising three grandchildren and help via their laundry services is both affordable and also such a wonderful help to me. I love that they pick it up at my door and when it is done they return it to my door. They are awesome at folding the clothes! What a chore that can be and they are so good at it. 😊 Give them a call for your laundry needs.

Br
Review №7

This place is safe and clean, nicely decorated and has reasonable prices. Owner is very friendly and helpful! The plants everywhere make for a nice atmosphere. There’s an ATM, bill & coin exchange machines, a drink and snack vending machine, magazines and a couple TVs - everything you could need while waiting for your laundry. It’s members only but they do offer a day pass for people just passing thru which came in very handy for us.

To
Review №8

I have been traveling and had a limited amount of clothing with me. My trip extended and I was out of clean clothing. It was the 4th of July and I could not find a laundry open. On a chance I called Koinonia Laundry which advertises 365 days each year. The phone was answered by a very pleasant guy who let said he could get my clothing laundered and ready for delivery the same day. I dropped off a my clothing and 2 hours later my phone had a message that my laundry was complete.I picked up the clothing and thanked the crew for their fast work! I just noticed one shirt that had an oil stain that was visible was not completely clean and without the spot. Wow.These people are awesome and treat you very well. I will use their service in the future!

Ry
Review №9

Best pickup/drop off laundry service in Billings. Our hotel has been using these guys the last few years and weve yet to have a complaint about their quality or price. Same day service is fast and always on time. Even if you only need wash/fold per pound, the price is unbeatable, especially with the free delivery.If your unsure who to use in Billings for laundry service, dont even bother looking anymore, just call these guys. The whole staff is super friendly.. Definitely has that locally owned vibe to it, which is just another plus.

Ka
Review №10

My clothes are always clean and done on time. Great value for the service they do.

Jo
Review №11

I love this service! All my clothes were clean, fresh smelling, and folded with no wrinkles. And pick up AND delivery!?! Im in LOVE 🤩

Ta
Review №12

Always feel safe because if you dont have a fob you cant get in. Reasonable prices and always very clean and friendly staff. Will always do my laundry there.

Aa
Review №13

This place is awesome!! Their pickup and delivery is the perfect gift for loved ones who need a break from laundry. The clothes are perfectly folded and clean every time and they also offer detergent for allergies, which makes every day better for me. Thanks, Koinonia! You are by far the best laundry service in Billings!

Jo
Review №14

We stopped in Billings on the course of a 4500mile roadtrip and needed laundry done for the next bout of adventures.This service was so convenient and the owner was very accommodating to our evening laundry request.I recommend giving them a try even if just to save yourself a few hours and have some extra time to enjoy your day :)

Ka
Review №15

I live nearby this laundromat and my apartment has no laundry service, so I go here bimonthly. It has never let me down. The service is reliable, my clothes are treated very well, and the staff is friendly. I use full-service (the staff cleans what I drop off) but other options are available for people who need/want to do their laundry on their own (self-service).

Ma
Review №16

I come here weekly. These guys run a top notch operation. Every time I have dropped clothes off, they were nicely folded and clean and most of all on time. When Ive done my own wash here, all the machines have been in working order. I never have to worry about a bad washer or a cold dryer here. Bring these guys your clothes. You will not be disappointed.

Th
Review №17

We love their Wash & Fold full service...Relieve yourself some major stress at an affordable price... We moved our household of eight into a rental with no washer and dryer and have had to wait several weeks before Home Depot could deliver our appliances. I can’t imagine the stress it would’ve added to our family if Koinonia Laundry hadn’t saved the day.Great crew of professional people.

So
Review №18

As a new business, the wash and fold service has been a a lifesaver. I am able to focus my energy on running my business operations while they take care of this essential task. Thanks for getting me on my feet!

Mi
Review №19

This is a unique laundry mat, it offers full service wash and fold services to members yes this is a members only store, membership is free and offers 24 hour access for a one time $2.00 key fee. The staff is very friendly and treat you like family. This is a small store with several self wash machines they have 2 60 lb washers and at least four smaller ones. They also offer free pick up and delivery service. Prices are very reasonable, if you use laundromats then check this place out.

Sa
Review №20

The service was great. Very afforable. Folding was excellent. I think I will send out all my maubdry to these geys. Free pick up and demivery. I am recivering from surgery and they were so heloful😊

Ro
Review №21

Big washers, yea i was talkin bout ur ole lady..bwahaha!

A
Review №22

Yet again,Just simply cannot beat a place like this.Im from out of town for work and I was concerned about how I was going to be able to take care of my laundry and this place took that worry away from the get go.Their seamless service is impeccable and I have nothing but good things to say about this place .Their service is top notch to the highest degree

Ga
Review №23

These people go the extra mile to ensure your laundry is done in a professional way. This is the only place I have found that gets an A+ rating from me and a good place to have laundry done if your not able to do your own laundry this place is clean and well keep up not to mention open 24 hours a day. Thank you

St
Review №24

Stewart and Shane are extremely professional and helpful. Shane came out to my van and carried my bedspreads into the building for me. Very courteous and nice the whole time I was there setting up my membership and dropping off my items to be cleaned. The building was really clean on the inside and outside on the sidewalk. They both took pride in the appearance of the laundromat. The doors are locked up and you need a fob to get in. I love that, considering the neighborhood doesnt have the best reputation here in Billings.

Je
Review №25

Exceptional, friendly customer service. Best drop off laundry in Billings. Very reasonable. Highly recommend Koinonia

Er
Review №26

I cant say enough about the service I receive. They are friendly and very professional at getting your clothes cleaned and folded with outstanding results. I started coming here because another laundry damaged my clothing by washing with a Chapstick in with my clothes. They know my name when I arrive and text me when the laundry is complete for pick-up. Clean and safe environment. Recommended A+++++

Pa
Review №27

Awesome service. Picked it up and delivered free. Clothes were neatly folded and smelled fresh

Ke
Review №28

Too much hassle to use this laundry. The front door is locked, so you have to ring a door bell with a camera on it to ask to come it. then when the manager came, she said I must first pay a fee to join the laundry before I could use it this one time.Then I had to fill our two late questionnaire and put my personal information on it,then they asked for my drivers license and then they copied it.All this for a one time use. I will not be returning.

Br
Review №29

HORRIBLE CUSTOMER SERVICE VERY RUDE OWNER!!!Where do I start..... my husband and I came in on May 26, everything was going great. On the door is says FREE membership with sign up so we decided to sign up. As we are signing the paperwork the guy tells us that it’s 5 dollars a piece for the keys to get in the building and when we are done with them we can bring them back for a FULL REFUND!!! I even say so when I bring them back we get our $10 back he said yes ma’am!! So we wash our cloths and leave. Fast forward 4DAYS SUNDAY THE 30th, I go in to return the keys cause we have to leave to head back home expecting to get my refund for the keys. The guy that I dealt with was not there but they had a new girl that was working in there, which she was training when we came in on the 26th. I told her that I’m returning the keys for my refund and she said let me call my manager cause I don’t know what to do. She calls him and he tells her that since they went up to $5 per key that it’s not refund now!! WHAT!!!!! I was not told that and I did not sign up for that literally 4 days ago!! So I told her to call him back cause that is not what I was told, she did and he said that he can give me 2.50 of what it cost for the key but not for the labor of his employee to activate the keys. I was not happy with that and told him I was going to leave a bad review and he literally told me I HAVE HUNDERS OF REVIEW YOUR ONE IS NOT GOING TO BOTHER ME!!! Wow what horrible customer service!! I told him what happened to the customer is always right and he told me that THATS NOT HOW I RUN MY BUSINESS!!!!! I was in complete shock!! Told the girl just give me the refund that they was gonna give me cause I was in a rush. She comes back with $4 and I said it’s supposed to be $5 and she said that what he said $2 a piece. I said you just told me $2.50 a piece so she calls him back and he had i can take the $4 and that I can leave NOW!!! So glad that we are headed home and I NEVER have to deal with these people again!! HORRIBLE CUSTOMER SERVICE!!!!!!!!

St
Review №30

Great and convenient.They picked up my laundry from my hotel,washed,and folded my laundry.I called them with my card number and they dropped it off at my hotel I highly recommend them.

Ga
Review №31

This place is excellent, they are very accommodating considering that they pick up and drop off all in the same day. Ive not experienced any issues whatsoever throughout the time Ive been using Koinonia

Lo
Review №32

This is an awesome place to get laundry done! Very clean, the community seems to respect the facility/ building. I do believe the folks involved in running this facility keep a close eye on it, keep it well maintained and they do not allow the loitering and presence of solicitors etc. They are doing a fantastic job with running a successful, respected business in a location that most would expect it may not be! Great job helping the southside community regain respect and bring good business back to the area!! Thank you!

Ma
Review №33

I love this place. Convenient location, friendly staff, and very reasonable prices.

Ke
Review №34

I cannot say enough nice things about this business. The staff are incredible, funny and friendly. Same day service and the best rates in town. A true asset to our community.

Ru
Review №35

Very nice establishment. Super clean and quiet, friendly staff that make you feel like family! Great prices and the machines are very well maintained. Would definitely suggest the membership to anyone looking for a great laundry experience. Only giving 5 stars because I cant rate higher!!! 😊

Sa
Review №36

Nice clean place! Not so much parking.

Ma
Review №37

It’s a really clean place and they do a great job on washing clothes

IV
Review №38

Good quality and a terrific value. I use them every week.

Re
Review №39

I dont usually use a drop off service but Im a busy momma and I was crunched for time. I found these guys on Google and they had excellent reviews. So, I thought I would give them a try. These guys done an excellent job with my laundry! They went above and beyond my expectations! They washed, dried and folded my laundry all neat and organized. Everything was clean and smelled fresh. Just like I would have done. Their establishment is small but very well kept. Customer service is stellar! They even helped me unload and load. I couldnt have asked for a friendlier experience. Thanks guys! Ill definitely be a repeat customer.

St
Review №40

24 hour laundry with locked doors in the most dangerous neighborhood in Billings Mt. I really appreciate this Laundry Mat.

He
Review №41

I have an Airbnb in Billings and love to have Koinonia Laundry pick up, launder, fold and deliver my linens back to my door. My linens are always sparkling clean and folded amazingly. (Even the fitted sheets!). I was impressed with the friendly, respectful workers. I highly recommend Koinonia Laundry!

Da
Review №42

Fast service, hassle free, clean folded clothes straight to your hotel. .

He
Review №43

Very friendly workers. Very secure. Great location, reasonable price

Ta
Review №44

Shane and Davis always do my laundry correctly

Ol
Review №45

Incredible staff and reasonably priced! It is the best place for doing laundry in Billings. I absolutely love going here ❤️

Do
Review №46

Koinoina Laundry is a great place to do laundry the associates are friendly and helpful. Every time I go in they are folding laundry, cleaning the washers and dryers, helping a customer or cleaning the establishment. They always have a good show or movie playing to help pass the time. It is membership only and I like because you know only designated people are allowed and no is there to mess with your laundry. Thanks Koinonia stay awesome

An
Review №47

Great Service and so convenient. Pick up and Delivered as promised

N
Review №48

Very friendly and helpful staff. I had laundry picked up and dropped off on the 3 days later plan. Excellent price - only pennies more than my old apartment house coin laundry. Beautifully folded and packaged for delivery. I will be using their services again this week!

ta
Review №49

Awesome full service laundry at fair price!

Ju
Review №50

Great lil place. Employees are very friendly and helpful. Would recommend

Re
Review №51

Super clean machines, friendly staff, free wash punch card program, easily the cheapest coin op in town. Member only with secured entry and security cameras. Membership only required $2 for key fob and photo ID with basic personal info for sign up.

Ta
Review №52

This place is excellent! They focus on quality and timely service. The gentlemen Ive dealt with each time are professional and courteous. I highly recommend using them for any and all of your laundry needs!

An
Review №53

The guys went above and beyond! Very professional! My clothes were washed, folded, and smelled amazing! DEFINITELY recommend for their convenient service!

Se
Review №54

This place does not allow you to dry your clothes. Also the service was not welcoming and by far the worst place to go.

Al
Review №55

Used to visit here as a little kid, was pleasantly surprised to see how nice it looks inside 15 years later.The customer service was exceptional, the owner (?) was super nice on the phone and in person, our blankets were done in a timely manner and they smell and feel great.

Ja
Review №56

Friendly attendants and affordable services. Not in the nicest part of town but the managers take pride in the upkeep of their building and providing a safe environment. Would recommend to anyone looking for quality dry-cleaning service.

Sh
Review №57

These people are great, They do a great job folding the clothes so neatly but they do an even better job washing it. Ive always been impress with how professional they are.

Ro
Review №58

Excellent services friendly staff turnaround is great!!!

Ga
Review №59

Koinonia is a great place to do your laundry. I use the full service. It’s cheap and they do a good job.

Ta
Review №60

These guys are super friendly, helpful, and awesome! Very clean establishment, and they aren’t afraid to give you a helping hand! 🖐🏼 Plus the key fob you receive is definitely an extra bonus, just so nobody runs off with your undies! 😅 check them out for your laundry needs!

Ky
Review №61

Great service and quality work!

An
Review №62

Safe and very clean! Great customer service. Definitely a great local business. They also do a lot to support the south side community.

Ky
Review №63

Took my business somewhere else. Where my daughter (kids) can go in.

Ly
Review №64

If you dont have a membership cant get in to do laundry. No good for people out of town.

M
Review №65

Place was clean, organized and definitely secure as in cameras and locked door. Staff was friendly and nice. The service that I received was professional. I have been to alot of laundromat around United States. I do not write very many reviews but I will definitely be returning and recommend this place.

Ch
Review №66

Easy to use, great hours. Membership is required, but it is free (except for the $2 refundable deposit for the key fob).

Al
Review №67

Fair prices. Clean. Friendly and hard working staff. Nb: there is an 8lb/$10 min for full laundry service (which i think is fair).

Pa
Review №68

Great service, friendly staff, full service done in a few hours. Only place in Billings I go.

Br
Review №69

The laundromat is brightly lit and very clean, there are plenty of laundry carts to use for sorting in and out of and a lot of counter space for folding. All the machines are maintained and work very well. They have two dedicated Greaser washing machines that are heavy duty and designed for the extra work. The staff and owner are friendly and willing to help or answer any questions. They are a pleasure to do business with.

oo
Review №70

Great place. Fast, full service. My clothes were wonderfully cleaned and folded. Great service. Would give 5 stars, but I came back with two fewer socks. But they’re socks, so...whatever.

Su
Review №71

They are always nice and quick with my laundry. When ever I go in the use any of the services It is always clean and safe. My absolute favorite place to do laundry 😄😄

Dj
Review №72

I dropped my clothes off there for wash dry fold service and wasn’t disappointed. I would recommend Koinonia for drop off service.

Ma
Review №73

Got my clothes clean while on vacation.

Ry
Review №74

Ive been using these guys/gals for about a year - top notch service!! polite & courteous, clothes are clean & folded - military style!

Al
Review №75

Good service and free pickup

Du
Review №76

Ive recently started using the drop off service and Ive gotta say, I am pleasantly shocked at the simplicity, ease and professionalism of the service. The clothes come out absolutely pristine and I found the cost to be suprising affordable. The staff has went above and beyond to accommodate me on each visit.I highly recommend the koinonia laundromat and from personal experience would recommend the dropoff service to anyone whos life includes the laundry struggle.

Re
Review №77

I am traveling thru for work, these guys took great care of my laundry. I dropped it off in the morning and they delivered it back to me that evening. Best part is their reasonable prices!! We will definitely be back.

Ga
Review №78

My experience with Koinonia Laundry was great!! I did same day full service. They were helpful friendly and had my laundry done very quick. it was folded very neat and hung items like I requested. great serviced all together.2nd time to this laundry mat with full service, once again an amazing experience.

Ch
Review №79

I ABSOLUTELY LOVE the people at Koinonia Laundry! I am a disabled nurse who works at night and those wonderful employees go out of their way to help me have an easier life! As a nurse I assist others but the Koinonia workers are a true Godsend and I havent yet mentioned that they have the cheapest prices in town re: full service, and they certainly go above and beyond just full service! The owners must be exceptional in their work attitude because each employee reflects that philosophy in dealing with the public. KUDOS to all of you. . . It is so refreshing to see that they believe in QUALITY IN SERVICES AND EXCEPTIONAL VALUE FOR YOUR MONEY is alive and well in Billings MT! Thank you Koinonia!

Gr
Review №80

I was traveling through from the state of Virginia you needed a laundromat bad had no clue what was going on call the number on the door the attendant went way out of his way to accommodate me and help me get clothes washed that I desperately needed washed excellent place will definitely recommend to my other truck driver friends that come out this way the attendant was super friendly knew about what he was doing with his job and went out of his way to make sure that I didnt leave with dirty clothes rolling appreciate the business and the attendant you dont get that much anywhere that you go nowadays very happy very satisfied real good experience bless you all for making this work for me today

Ch
Review №81

Best service in billings

da
Review №82

They do my laundry every week wash, dry, and fold great service reasonable price. Drop off or they will pick up multi-day service at various prices, all reasonable!It has been a year since I last left a review, and my opinion hasnt changed, they are simply the best! The guys that run this place are friendly and helpful. They make the neighborhood a better place and they do an Amazing job with your laundry!

Li
Review №83

Koinonia Laundry is the best! Its the only laundry service in town that will pick up your laundry and deliver it back the same day. Me and my husband work such long hours and the last thing we want to do is laundry. Koinonia laundry makes our lives so much easier. I cant say enough about them, theyre alway so kind, they keep is cost efficient and theyre able to pick up anytime year round!

Te
Review №84

Fair price, good service, delivered when promised. will use again

Cl
Review №85

Great wash and fold service, very quick, I will be going back while in town.

Jo
Review №86

This place is amazing !! Our well needed a repair so I had about 8 loads of laundry to do and was dreading going to the laundromat. Well, once I went inside and realized they had these huge machines in differing sizes that can wash up to 6- yes SIX - loads at one time I was so happy ! I ended up using the 4 load capacity washer which was under 4 dollars if I remember correctly, and it only took about 25 minutes for the entire thing to wash ! Wow ! They also have coordinating dryers to the load size so the drying only took about 20 minutes as well, which ended up costing about 1.00 to dry 4 loads ! Plus thier machines are sparkling clean and my laundry smelled great, even better than my washer at home that takes an hour to wash everything. The customer service was great too ! Would definitely recommend coming here !

Ma
Review №87

Great, full laundry service. I had something that needed cleaned right away and they were able to get the job done, same day!

Br
Review №88

I love this place, its clean and friendly very secure! The decor is very cute! And if your a smoker there is a back patio to use! Love it love love it! The prices are amazing cheap!

cl
Review №89

Fast and fold good

De
Review №90

Owners were awesome. The entire place is sparkling clean. High-end machines. Very satisfied!

Ja
Review №91

Great and clean environment, friendly staff and always there when we need them!

La
Review №92

TREAT YO SELF! Their full laundry service is a LIFE CHANGER! They are so wonderful to talk to on the phone. They are so accommodating and seriously when your laundry comes back folded into these neat little squares you really want to put them away. My kids even wanted to put their laundry away which is priceless! ;-) This service is a splurge for sure but it is TOTALLY worth it. For real you will never say man that wasnt worth the money I wish I had spent 5 hours washing drying and folding that on my own!

Je
Review №93

The new owners are awesome! They clearly have invested lots of time and money to fix machines, clean the place up, and install security cameras so the paying customers are more safe. They even have the sidewalk and parking spots shoveled on New Years Eve when so many other big companies are closed and certainly dont have the sidewalks cleared.

an
Review №94

We have used the full service at Koinonia several times over the last few years. Max has always been so friendly and works super hard. The folding is always perfect and our clothes are always sorted. No matter how many pounds of laundry we bring..more pounds than im willing to admit...it is always done within the day. Most recently we met Davis who is just as wonderful as Max and is always working hard when we arrive. Koinonia laundry is the only place i will ever go for this service.

Da
Review №95

Best spot in Billings to do your laundry at! Super clean, new machines, and a very friendly and helpful staff. A++

Lu
Review №96

They have rebranded the place and are always kind create a clean safe place thats affordable to do your laundry .. They also offer so many services it creates the opportunity to do other tasks while your cloths are washing ... Fav place to do my laundry ....

St
Review №97

LOVE THIS PLACE! Super clean and amazing customer service! Fair pricing as well!

Pa
Review №98

Quick service and great price. would recommend

Sh
Review №99

Clean place and open 24 hours but the password for wifi is nowhere to be found and they changed it from 2 weeks ago! I wasted 2 hours in which I normally do homework and laundry! Pretty annoying and not helpful especially when your time is very valuable as a college student and now to you have to stay up even later because you can not finish your homework. And have to be up at 830. Please post your password somewhere... this is the first laundry mat I have not seen with one posted.

An
Review №100

Super friendly staff, and what a great service! Delivered a whole bunch of clothes late before closing-time (non-member), and picked them up befor noon the day after, clean, folded and supersoft. Just for the price of what a shirt on discount would cost! So worth it if you are on a road trip and dont want to waste time watching your clothes so they dont get stolen.

Information
62 Photos
100 Comments
4.6 Rating
  • Address:302 S 29th St, Billings, MT 59101, United States
  • Site:https://koinwash.club/
  • Phone:+1 406-208-8895
Categories
  • Laundromat
  • Laundry
  • Laundry service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
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