Me and my boyfriend both got memberships back in March 2021. We stressed we are starting college in September and a contract might not be the best unless we can freeze our accounts or cancel easily. The guy said we could freeze our account for up to 3 months and that canceling was easy if we just told them about us being broke for college. So we tried to freeze our account for 3 months, a month later they take out money saying they can’t extend our freeze for the 3 months?? So we called to cancel explaining we need things for college and can’t afford the gym which is why we tried to freeze. They want us to pay almost $600 just to cancel. We have called multiple times to talk during staffed hours about what our options are and no answer any time. I have sent a few emails now too and still nothing. This has definitely ruined any future gym membership for me.

People of all ages and fitness abilities use this gym. Its clean and I like the variety of equipment available. Group workouts are very helpful in moving towards fitness goals

I’ve been a member since 2019 and every visit has been a good experience. The staff is always friendly! In January of this year a staff member was able to help me find out if there was dairy free protein options! It really helped me get a footing back into the fitness plan I wanted, especially after 2020.

This place is absolutely terrible. I have never missed a payment or anything like that. I got a voicemail saying I needed to update my information which I thought was weird considering I had just done that the week before, but I called anyway. Left a voicemail, no answer. Then I pulled up my bank statements. They drained what was in my bank account for gas and food considering I live a little ways from where I work. They DRAINED my account. Gone. All of it. I’m glad I have a separate account for my savings. Have tried multiple ways and times to get them to explain what happened. They won’t. It’s always “we’ll look into that.” Unfortunately, I’m not they only person this has happened to. I’ve been seeing it ALL OVER Facebook for about a month now. Real shady if you ask me.

Definitely better than the Someofthetime Fitness that most gyms have gone to. Thank you for actually being open 24/7!

I enjoy working out everyday at ATF. The staff are positive and helpful. The equipment is great; so much to do!

Conveniently located plenty of parking and nice showers.

Great gym space with plenty of room, and solid free-weight and functional training spaces.

Friendly, motivating staff and great equipment. Wonderful gym overall!

Great place to workout unless Keith is training a client, then good luck using any of the equipment. He likes to use 4-5 at a time.

Staff is very knowledgeable star always has a smile and a greeting for me when I walk into the heights location and Kelsey down town is awesome very helpful and kind

Awesome gym! Has everything TRX, trap bar & kettlebells up to 50lbs! Also very spacious gym.

Don’t waste your time here. The communication between the managers and members is horribly unprofessional.

Love being able to work out 24/7!

The staff are great and makes it enjoyable to go to the gym. Very friendly advice giving. They have trainers that will give you all the awsers on how to train ur body and diet to get what you want. They also have a advanced weight scale that tells you the areas that are lacking so you know what to work on. Usually when you sign up you get a consultation and a free weigh in on that weight scale. I been going there for a year now and I have no complaints.

This is a discount gym. Youre better off going to Granite Fitness or starting a home gym.

Nice people, clean gym.

TLDR- Save yourself- dont go here! Pick any other gym!Theyll rip you off too. When covid hit they made it super hard to cancel so my girlfriend got a different charge card to keep them from bankrupting us while we were quarantined. Months later I got a call from a credit recovery service stating they wanted $550 from me for services I didnt use incl. paying them for two months I couldnt physically go to the gym due to state mandate. Im telling everyone I know, starting with the Better Business Bureau. If you want to protect yourself dont join any gym that requires signing a contract.

Good equipment and great staff

Unbelievable,,verbally left a msg canceling three months ago due to covid and anytime fitness’s new workout hours,, never rcvd a call back.. Now 3 months later,, Still being billed,,so stopped over yesterday to tell them face to face or leave a note and key fob,,, & wouldn’t you know it they were closed once again... They really need to change their name because there is nothing about them that comes close to “anytime”... no complaints about the gym itself but by golly don’t use the covid as an excuse to be closed this is much,,, I’m wondering if this isnt false advertising,, because the downtown location was open last nite, so obviously they keep one location open to different hours then another... Craziest thing I’ve ever seen...Glad I’m shortly going to be free and hello plaza fitness for a third the cost and awesome hours..

This is a great place to work out. I dont have to worry about being approached by people trying to meet other people. I get my workout done and if I have any questions their staff is so helpful. I would highly recommend this place to anybody. Also it is very clean

They are SCAMMERS. They will take your money and when you get out of a contract they will keep your account information to charge you later.

The scammed my wife on a personal trainer agreement. Said it was an upgrade to 4 times a month an it was actually a 12 month agreement she said no they charged her she called multiple times left messages an took them a few weeks to even call back.

Great trainers Keith and Riley are always helpful. Plus enjoy training with Keith

They make sure you stay on target with your goals. I really appreciate the opportunities to prevent plateauing out, like the consults with considerate and awesome personnel, InBody scans and fit belts that keep you in the know on how hard youre truly working out. They also give you the option to find fun new workouts, no matter your schedule or goals, and you get to adjust your goals and measure your progress regularly. The gym is clean and full of excellent useful equipment, the people are fun, friendly and eager to help and the fitness culture is really cool and at all hours if you just want a quick or quiet workout at any time? Convenient.

Enjoy the experience

Good selection of equipment and not crowded at all.

Such friendly, helpful staff!

Love it there. Staff is super friendly

This place is awesome! The staff here is very helpful and knowledgeable. They can help you reach your goals

Great location, friendly staff, I love the motivational stuff on the blackboards. Heard the people who volunteer to do the boards arent going to get membership perks anymore. Hope thats not true 😯

I made a New Year’s resolution to lose some weight and get healthier and the team at Anytime Fitness help me get started on my way. I love the fact that their gym is open 24 hours a day and I enjoy the staff and I like the equipment that is offered I would highly recommend Jennifer and the Team at Anytime Fitness to anyone interested in getting healthier in 2018!

Great no nonsense gym. My partner and I moved here from Tennessee last year and were happy to find an Anytime Fitness here too! When we travel we can almost always find one and it has always been great!

Having a great experience at the Anytime locations in Billings, but I do wish this location had private bathrooms. I spoke with a staff member about it and they said the private ones are only unlocked when the open ones are being cleaned. No big. I just feel like the bathrooms/showers are a bit cramped.

Love this gym, they have a little bit of everything. Fun and friendly atmosphere. Shout out to Jen Jacobson for getting me signed up and educating me on everything they have to offer

Love that when i work with my trainer he pushes me to keep going

Great gym. Everyone is so friendly. Would highly recommend this gym

Good place for a small gym. Has nice equipment. Slower hours can be super quiet.

I absolutely love Anytime Fitness! The gym is spacious and clean, which I love. Although I would recommend not going to the 24th gym. The staff there is really hard to work with and there is little to no communication. The downtown gym has great staff and management, so if possible I would recommend going to that one instead of the 24th location.

Plenty of room to work out in this large facility that has a little bit of everything with a fun friendly staff.

LOVE THIS PLACE! AWESOME TRAINERS, CLEAN AND ORGANIZED

Good selection of machines . Is a little in the high side for membership.

Bad, very bad.

I think this place is a descent place to exercise and workout. Unfortunately their customer service is lacking substantially. When you sign up at anytime fitness, you sign a contract and on that contract there is a section about a annual fee of $29 for upgrading the facility. And I have no problem with that whatsoever. Now you choose one of two dates. March 20th or September 20th. On my contract I was set for March. Well they took the $29 out of my account on September 20th and I was not expecting them too so it overdrafted my account. So I went in to their office and informed them what had happened and they said it would be reimbursed to me with in 7 to 10 business days. So right after I leave their office, I get charged with a $27 overdraft fee. So now this is $56 they weren’t supposed to take. Over the next WEEK I called almost a total of 28 times and they finally answered only to tell me to call right back and they never did. Then two days later they finally answered after my bank account has been building up overdraft fees of $150. And then the manager had the nerve to charge me a $100 early cancellation fee on top of a 30 day notice. I do not recommend using this facility to anyone who doesn’t want to get robbed. I am now out $150 in overdraft fees and $100 more in early termination fees. Not a way to run a business.

Anytime fitness is a great place to workout and their staff is very friendly and helpful.

Nice clean facility, when staffed they are friendly and motivational!

At the 24th and broadwater gym, thsanitizer wipe bins in the machine room have been out for at least a few months. Every time ive been there they are not refilled. Kinda disgusting when i am the only one who wipes down a machine because i had to go across the gym to get a wipe, and by the time i get back to clean my machine another member is on it, without wiping it down. GROSS!!! And when addressed that and a broken machine without a out of order sign to the 4 employees sitting in the office doing absolutley nothing... all i got a snooty comment of ya we know we will get around to it .... ill be using my membership downtown thankyou. Even though your gym is more convenient for me, i will make the drive down town easily to not get the bacteria, and rude comments from your staff/gym. Their employees downtown at least keep the gym sanitary and always are polite to deal with.

Great place to workout any time!

This place is clean, well kept equipment and awesome hours!

Bathrooms always need to be cleaned. Music is too loud. Machines are down for more than a few days.

Great place to workout. Friendly Staff.

Great equipment and friendly staff.

Great selection of equipment and weights.

Most people dont wipe the machines down. Things are always broken.

Clean, good equipment, not real busy

Great clean facilitily!

So sad I went to get a membership door was locked tried to call no answer

My favorite gym in town!

Work out

AMAZING place to train!!

Feeling better with exercise

Nice anytime fitness

Clean and nice club

Great spots

Clean. Evenings are less busy.