Beautiful, thoughtfully designed building with excellent amenities (including a rooftop pool and lounge with gorgeous sunset views; see photo) and courteous, helpful staff. Terrific community of friendly neighbors. A cut above other rental buildings in Bethesda!

It’s been 4 month since I moved in to this magnificent and one of a kind building in Bethesda. I love everything! Exceptionally supportive community and property management team. Special word is about Trevor. He is amazing, very professional and thoughtful, virtuously managing and taking care of everybody, me and neighbors are blessed! This gentleman even helped me when I had a flat tire in front of the building. He changed the spare and saved me! So much compassion and understanding in any situation that could pop up. If you live in 7770 Norfolk rest assured that you are in a good hands. I’m so grateful that life connected me with people I can trust and rely on 😊

Ive lived here for a few years with my wife and dog. Its a quiet but very friendly and polite community and the neighborhood is full of restaurants and very dog-friendly. The staff at 7770 Norfolk are fantastic. Everyone at the front desk, everyone in the leasing office, the cleaners, and the maintenance crew are all incredibly accommodating. Rent is expensive but the service and amenities are on par with the price.

Love this apartment! Great place, great location. Walking distances to grocery stores and lot of restaurant choices. We love the roof top pool with grill facility. Beautiful view from there! The most important is the people works there are great, always have great service from them. I have to give a special thank to Trevor who works there. He is so passionated in his work and always give help to residents when needed!

This is the best community to live in Bethesda. I love the amenities, the pool, rooftop. The staff is very professional and friendly. Everyone in the leasing office was helpful and made my move very smoothly. The maintenance guys are super fast and respond to all my requests very promptly . Amazing people who work hard to make sure the residents are taken care of. Definitely recommend

We have currently been living here for over a year. The facilities and condos are extremely nice but what makes this place special has been the customer service. Trevor at the front desk always greets you with a smile and promptly takes care of any concern or need you may have, very professional. Not to mention Lou at night, very helpful and a outstanding guy. Zenet does a great job as part of the leasing team. Wilson keeps this place running as part of the maintenance team, he is prompt and efficient.Overall great place and even better staff!

This building is amazing. I would encourage anyone taking a look at this spot to seriously entertain the thought of living here. The concierge service alone is outstanding! The leasing staff is incredible. The building is top of the line. Pool is about to open up and we are all so excited!

Trevor, the concierge, is Amazing! He genuinely cares about each and every tenant and All of the tenants trust him immensely. It is an amazing feeling to live here knowing Trevor is here for us. Thank you Trevor. We all truly appreciate you!

Weve lived at Windsor Bethesda for 7 months and love this community. The concierge and office are amazing and the property is so well designed and maintained. Zenet helped us find the perfect apartment and Trevor is more of a friend than a concierge. This team is the best!

Beautiful building with spacious bright and modern apartments. The facilities (gym, pool, rooftop) are great and the staff (lettings office and concierge) are very helpful. One concierge definitely stands out for his attitude, willingness to help and professionality- Trevor; residents and management are truly lucky to have him- this is what gives the overall experience a 5star review!

Building is centrally located and very convenient to restaurants, Starbucks, and activities in the Bethesda area. This is a relatively small building with hands-on service and attention. The resident service provided by Trevor at the Concierge Desk was particularly exceptional and differentiated my living experience here over the past two years. Whenever I needed something addressed - maintenance, parking, elevator reservations, etc. Trevor was always proactive in getting it done and following through.

This building is in such a great location, close to downtown and has the best rooftop views for sunsets! The staff is always so friendly and willing to help with anything. Trevor is always so nice and cheerful! He is so great to see every morning to start everyones day off on the right foot!

I love living here, the apartments are beautiful, the floor to ceiling windows are amazing, and everyone who works here is so nice and helpful. Zenet made the lease and application process so easy and Trevor is always helpful at the front desk. Definitely made the right choice!

UPDATE: I want to leave an updated review and reiterate how content I am in living here. Wilson has been so amazingly helpful and compassionate with any questions or request I need assistance with. I truly appreciate his level of customer service and care. That’s rare to find!Aaron and Lou as well at the front desk. Tremendously helpful!First, I want to start by commending the incredible service I have received from Natalia. She’s extremely patient, pleasant, and knowledgeable. She went above and beyond with the application and move in prices. Secondly, I want to say that Trevor has been amazing! Always willing to help, kind, and seems to really care about the residents and their experiences. I’m happy to be a resident here at 7770 Norfolk.

My family and I moved to 7770 from out of state, and are very happy with the accommodations. We love our apartment, and the location is fantastic. I would argue that one of the best parts of the property, is the front desk staff, in particular Trevor. He is always extremely helpful, positive and genuine. Not knowing much about the area, Trevor has been a tremendous resource for us, not to mention a familiar face for us to see every day. Lou is awesome on the weekends, as well. We are big fans of 7770 as a result. If you do a tour, be sure to stop and talk with Trevor when you do!

Amazing stuff! Natalia is wonderful, always there to help and answer any of my questions or concerns! Great over all experience!

I have lived in Norfolk for exactly 2 months now. The building has exceeded all expectations. The leasing office, concierge, and maintenance team have gone above and beyond to make this stay excellent. I have lived in 7 apartments in 9 years across 4 states and this is the place to be.At the concierge, Trevor, is one of the most personable and helpful members of any building management team that I have come to meet. He, like some of the members of the team actually live in the building which I believe has incredible advantages to the resident experience. On another note, Trevor has become a new friend and very helpful with all else outside the workplaceLou, at the concierge, actually came up to my help me with my AC when nobody was on site on a Saturday night when it was 85 degrees out.Natalia, who helped with my leasing, not only sold the property extremely well but connected with me for our same interest in techno and music festivals.Everyone you meet that works at this property has made moving during COVID-19 not only extremely easy but something I looked forward to.

I moved in with my wife and son about three weeks ago, and I must say, I have nothing but good things to say about this place. The apartment is huge with high ceilings, and the location is absolutely fascinating. Thanks to very professional and knowledgeable staffs like Zenet and Natalia, the move in process couldnt have been smoother. A great facility full of great people!

My husband and I have lived at 7770 for about 14 months. We even had our wedding here in the community room last summer. The CIM team was amazing to work with for the entire first year, and we feel the the new property manager (Windsor) has done the best that they can to keep residents safe this year in dealing with the ramifications of COVID-19. We especially appreciate the efforts of Trevor who is the head concierge. Since we moved in, he has been there to greet us in the morning, knows our names,and goes above and beyond to ensure that we are well taken care of. We are glad to have someone like him running the front part of the office!

Currently looking for a new place to move. Checked out Windsor Bethesda and the website is amazing and welcoming. First time called and someone said they would reach out and nobody did. Second time I send a message/email and still no response. Called again today and spoke to a young lady that was rude. Asked about the MPDU program and she said they dont have any available which I completely understand. But when I followed up with more questions she seemed annoyed. Told her okay have a good day and just hanged up on me. The place is lovely but I will be looking else where if this is how their staff is. Also they do not have a wait list. Which kinda sucks. I know Ava Wheaton has a list for people interested in the MPDU program.Update: received a call today from the property manager, super sweet and apologize for the inconvenience from yesterday. Will be touring the a unit and I’m super excited. Thank you for reaching out !

I have been living here since the building opened but have stayed because of the people. The concierge Trevor has been here for a long time and is simply amazing. He knows everyone in the building and makes us all feel like we are the most important person here! The current property management team is also top notch! The building itself is fantastic. The apartments are well designed to maximize the living space. Great amenities as well, my favorite being the rooftop pool. There is no need to go away on vacation - just go to the roof and relax.

The customer service at this building is amazing. The team works hard to make sure you feel right at home. I recently had an issue where i was not able to locate my package and Aaron, one of the afternoon concierge went above and beyond to make sure i didnt leave upset. He checked the storage, amazon hub, and all around the office. In my previous building concierge would never have even gotten up from their seat! The team provides excellent support and service, especially during a pandemic.

This service staff is excellent always helpful to any needs. Very friendly and professional

From start to finish the process has been amazingly smooth. Even with some communication issues, they were resolved timely and better than I hoped.

Had to take another moment to brag about m new building... if you want to live at a building where they go above and beyond, This is the place.I recently moved in and had surgery 2 weeks ago. My parents are out of the country but the staff here took such good care of me . Aaron Trevor Mr Luco a special thank you to you guys for going the extra mile. You guys were great thank you so much

Our experience has been excellent. The concierge and leasing staff are knowledgeable, friendly and helpful. Our move-in was facilitated by having access to the freight elevator for 4 hours. Our apartment has been well-maintained and was spotless when we moved in. We could not be happier with all aspects of living here.

Incredible building. Great location and amenities but what sets it apart is the property team. Trevor and Lou at the front desk make you feel like family and always greet you with a smile when you’re coming or going. The maintenance staff is impressive. I’ve never lived in a building where maintenance responds this quickly to any of the few issues we’ve had. Wilson is especially helpful. Just recently he came to look at a drain issue and after fixing it quickly started looking around to see what other proactive maintenance he could do. He polished and descaled all the fixtures and increased the shower water pressure! The speed and professionalism of all the property staff is great. The cleaning staff work hard every day and all of our building common areas are spotless, including the roof deck.

I moved into the building recently. Trevor the concierge has been amazing. and extremely helpful. Zenet, Lease Consultant has been a joy to work with from the first day I spoke with her by phone to meeting her in-person She is caring and personable.

I definitely like the amenities, the floor to ceiling windows, but would like to particularly commend Trevor, the icon of the front desk at the building. Being a non-native speaker of English, I wouldnt properly express how impressed I am with how he carries himself in serving the residents. He definitely takes his job to new horizons, setting a niche of his own, and lends through his presence and professional friendly spirit a feeling of comfort and being at home to residents. His presence is definitely an invaluable asset. Lou is also such a courteous and friendly face, and a reliable person whenever in need. Superb choice of front desk team.

Elevator issues here is atrocious!!! Not worth the price! Go elsewhere and pay less with better experience and the garage parking is tiny and doesn’t fit my truck or my wife’s SUV! Sales office is a complete trash but concierge team is amazing! We can’t wait for our lease to be OVER and move!!!

I have lived at 7770 Norfolk for 2.5 years and it has been a great experience. Kuddos to Trevor who leads a top-notch concierge staff of friendly, professional, and attentive folks. Trevor continues to ask how he can assist me and if there is anything he can do to improve my living experience even after two years. He always offers to bring deliveries to residents’ doors, and there’s no task to small or large that he will not offer to handle personally with a smile. The whole staff here is pretty great and thats why they have a building full of happy residents.

Tremendous asset to this apartment building is the head concierge Trevor. We have lived here 4 years and his knowledge of the building and operations as regarding tenants services is fantastic. Hes a quick problem solver and never says no when you need help. Trevor is quick to jump in and make life easier. Its the people that create a great place to live and Trevor takes the lead to insure things are hassle free! Thanks Trevor for all you do.

I currently reside at 7770, and one of the best parts is the maintenance team. Anytime I’ve had an issue they have been through in fixing the underlying issue, and make any minor repairs I have needed stress free!

Moved in about 2 weeks ago! Amazing building, leasing agents are so friendly and helpful!! Feels so cozy and warm!! Just like home!! Thank you so much Suzette and the rest of the leasing team you guys are Wonderful

Great building. The location is perfect with metro, shops and restaurants just a short walk away. It has great amenities and common areas. The attention and helpfulness of the staff is outstanding, specially the concierge team. Trevor, who manages the concierge desk on week days, goes above and beyond to assist, he is very professional, polite, friendly, and diligent. His willingness to help the residents is truly exceptional. The other members of the concierge team are also consistently excellent. Overall this is a beautiful apartment building and a great place to live in.

Prime building, great location, better services and amenities. We have been living here for more than 3 years and its been an experience to recommend. A particular thanks to the Concierge team, specially to Trevor, the head concierge, who is always ready to solve any request, hes very polite and has a very good memory. He remember even our unit number! Its very nice and helpful to have friendly people working at the Front desk. The building is doing a great job with this Covid19 situation.

This is a great apartment building. I have only been here forsix weeks, but one of the things I really appreciate besides thegreat location and the amenities is the staff. Theyare all courteous, responsive, and friendly. In this regard, I wouldlike to give a special mention to Trevor, the day concierge. He isone in a million. No request is too troublesome for him. Lost your key?No problem. Keep an eye out for your package? Sure. A concierge like thissets a tone for the whole building. He is a treasure.

Waiting on a response from the Windsor management company - 7770 Norfolk regarding concerns on covid cleanliness, multiple elevator outages, construction noise and other. We will update this feedback once we hear back.

I have been living at 7770 Norfolk since 2016 and I love living here. The location is perfect and I love all the amenities...Especially the rooftop! The building is always clean and the staff is very friendly. Trevor and Lou have been working at the front desk since I moved in and it’s always nice to see them and chat with them. They both go above & beyond for the residents.

One of the things I heard most often about 7770 when looking for a place to live last year was how great the staff was. Recently, I had an opportunity to experience that first hand. Trevor went above and beyond and I really cant say enough about his willingness to help me as I recuperated from surgery!

I recently moved in here and fell in love with the warm, kind community here at 7770 Norfolk. The concierge team is so friendly and welcoming, and I cannot expect more from them. Thank you Trevor, Kelly, and others for making our stay here amazing!

We recently moved to this building and so far the highlight has been the awesome service that Trevor has provided. He’s done an amazing job in making us feel welcomed. From excellent customer service to the personal touch of wanting to ensure that everything is ok, he gets 5 stars!

Great place. Friendly staff.

My husband and I have lived at this community for about six months and have really enjoyed our experience. We moved into the building on recommendation from a friend who is also a resident, and would recommend the same to others. It’s been great so far. The staff rally make all the difference. Trevor and Lu, the front desk concierge staff have been immensely helpful and truly provide the extra luxury feel to the building. They are so friendly with the residents, know everyone in the building, so ensure that added security and are always helpful with deliveries and packages which is a great service.

I’m finishing off my 1 year lease here and I would have to say my best experience has been with the front desk especially Trevor. Always ready and able to assist with a request and EXTREMELY organized. ALWAYS pleasant and asking if all is well. He is truly the face of the property and represents it well!

The building is located in a great area, close to numerous restaurants and very nice schools. The staff is excellent, everybody is doing a great job in this time of COVID-19. The building is exceptionally clean, and it’s respecting all the rules to keep everyone healthy. Our concierge,Travor, is extremely qualified and hardworking, making the 7770 Norfolk apartments even better.

Great building, well-maintained, great location and most importantly, a very responsive and friendly staff. Cant emphasize how well the buildings team responded thoughtfully to COVID, assuring safety of tenants, maintaining services, keeping surfaces clean. Trevor, Lou and other concierges consistently provide an upbeat and professional greeting -- highly recommend.

I have lived here for almost 2.5 years and still think that this is the best building in Bethesda. The amenities and small details are what separate the building from others in the area.One thing that kept me here after the change in management was the people. Trevor in particular goes above and beyond to make sure that you have a positive experience. His customer service skills and attention to details are top notch. Hes helped me on countless occasions with major and minor issues.The rooftop is spectacular and the gym has all of the equipment you need for a workout. The maintenance staff always handles building issues rapidly and keeps the building looking like new.Overall I would highly recommend this building.

The apartments are beautiful with the floor to ceiling windows and open layout. But the most exceptional aspect of living here is the management team and especially the front desk workers. They all go out of their way to ensure everyone is happy and gets what they need.

The building is in a great location close to many restaurants and great schools. Trevor who is a concierge at the building is exceptional and the true definition of excellent customer service. He is extremely helpful and goes above and beyond to help in any way he can. He is hard worker, trustworthy and pleasant individual.

Ive lived here for almost two years. Very nice and clean building that is in an excellent location with great restaurants literally right out the front door. Very modern, beautiful rooftop and rooftop pool. CIM (previous management company) and Windsor (current management company) seem very nice.That being said what separates 7770 Norfolk from all of the other luxury apartment buildings in the area is Trevor, the concierge. When my wife and I were debating between similar buildings in Woodmont Triangle and Bethesda Row, the tipping point for us was reading all the tremendously positive reviews of Trevor and how much people raved about him.Two years later, I can say with confidence that all those reviews were accurate and he truly is remarkable and is a great consistent presence in the building, creates community and is super helpful day in and day out. He always goes above and beyond every day. If you are debating between buildings to choose, I would absolutely suggest you take this into consideration as having a concierge person in your building is great, but having a concierge person in your building that is Trevor is AMAZING. Worth noting the weekend concierge, Lou, is awesome as well.So between those two you are always in good hands 7 days a week. I speak from experience having lived in a similar luxury apartment building in the same neighborhood where the concierge was light years behind what Trevor and Lou bring to the table. They are quite an impressive duo.

The location is amazing and a short walk to a number of great restaurants. The building has an great rooftop pool and many convenient amenities including a coffee bar. The staff is always polite and friendly and the weekday concierge, Trevor, is always extremely helpful.

The building is stunning and very well maintained with professional staff. Trevor, the weekday concierge, is especially helpful. Whether its a friendly greeting, helping with packages or making sure that something gets done, hes delightful to work with. Especially during the current pandemic, everyone at the building has been especially careful with residents well being. I would highly recommend 7770 Norfolk.

Weve lived here for about a year and a half and couldnt be happier. The staff is wonderful. I want to give a special shout-out to concierge Trevor, who is unfailingly professional, friendly, responsive, and capable. The other members of the concierge team and the whole maintenance staff are also consistently excellent.

Its a lovely building with a great staff

Typically, I dont post reviews but an extraordinary outcome deserves recognition. As a relocation consultant, I needed to lead a move for a client who was unable to return to her apartment from overseas to gather her belongings. EVERYTHING needed to be moved from apartment contents to her car to her bikes in storage. Norfolks concierge Trevor who I have had the pleasure of working with previously came to the rescue again! He provided me parking for an entire days move, managed the elevators for me, was available for every call and text for which I needed assistance and all with a smile and a yes, Maam. The over the top move was trying to identify WHICH of the bikes were my clients and his effort to identify them with an unmarked key...until he honed in on the right ones. If that wasnt enough, he then at the end of his shift came up to the unit to see if there was anything else I needed. Trevor, you should clone yourself and are an dynamic example of what customer service means. I cant thank you enough as I was never confident that those bikes were going to make it into the shipment. Thankfully, they are are en route now.

We have lived here a couple months and I have to say Trevor has been absolutely amazing. He is always giving the best service. Always happy to be at work.

7770 Norfolk is a wonderful community! Theres enough privacy and you dont hear your neighbors because of the thick walls. The concierge staff is amazing and make you feel so welcome especially Trevor! He goes above and beyond like many others. Ive had packages delivered to my door just because the concierge was on their way up to another floor. Talk about top service!

I wanted to provide a glowing review of Trevor at the front desk. Trevor was actually the first person my family met when coming into the building to look at apartments, and was one of the deciding factors between 7770 Norfolk and another building in the area, for our residence. Always attentive, “on” and humble in his approach so as to make you feel at ease and also keep you tuned into what’s happening. A building event, package delivery, coordination for large deliveries, etc. he is proactive in getting the information across and just as quick to help you with the door or elevator. Trevor is possesses a rare attitude and energetic approach to work and we were very delighted that he has come back since new management has taken over.

As one of the first tenants to live in the building, I have truly enjoyed my time here. Front desk concierge is first class. Trevor is extremely accommodating and is always looking out for the tenants. I am consistently impressed with the management team and overall staff in the building.

My wife and I have lived at 7770 Norfolk for almost a year. Our experience has been great thus far. The building is very dog friendly and the amenities are excellent. Moreover, the staff, and especially Trevor, the concierge, are extremely responsive. He is always helpful and pleasant, and seems to have a great rapport with everyone in the building. We know that if we need anything, we can ring Trevor downstairs and he will take care it. Especially now that we are all stuck inside for the foreseeable future, helpful folks like Trevor are more important than ever. We have lived at other apartments in the area in the past and so far, 7770 is top of the list.

I really appreciate the professional staff at 7770 Norfolk Avenue, particularly Trevor who manages the Concierge Desk on week days. He is always polite and efficient in managing and problem solving every need and concern of residents. He greets residents by name and is quick to offer assistance and guidance on information about the building and accessing services. Hes an exceptional asset to our community!

Ive been staying here with my family for the last 6 months and we are thinking of extending our stay. The team is really nice, welcoming and helpful and especially Trevor at the front desk.

Just approaching 3 years in 7770 Norfolk. A special mention to Trevor who is the Concierge Manager, he has gone above and beyond in making the resident feel welcome and assisting them in the day to day requirements.Great Customer Service!!!!!!!

My husband and I have loved living in 7770 Norfork, specifically because of Trevor, the concierge. He is amazing! He used to lead a team of equally fantastic colleagues, but many of them are no longer here after a management change. :( Some cons: One elevator is always broken. Living in a 20 story building with 2 working elevators is no Bueno. :)

I moved to Norfolk Apartments in 2016 with my friend. I always enjoy a welcome and friendly attitude of Trevor and small talk. With the change of management, some concierge changed, but I was relieved to see that Trevor remained here. He continued through the years to be attentive to details and provided value care. For example, if an urgent package arrived, he did not wait for the system to notify us but called and informed that it is at the desk for pick up, occasionally he even delivered it. During COVID 19 quarantine, my partner is in the vulnerable high-risk population. Therefore, like many others, we stayed in prolonged isolation to stay safe. He often not just called to notify that grocery arrived downstairs for pick up, but extended the courtesy to bring them upstairs whenever possible. This gesture moved me so much because it provides relief from me going out for everything for both myself and my partner and truly brought both of our spirits up, reduced anxiety, and validating that even though we were isolating, we are not disconnected from the outside world. So grateful to be residents of Norfolk apartments surrounded but caring staff.

The amazing maintenance staff Fransisco and Wilson came by the other day and between the two of them, the knocked off my list in no time! They were polite, tidy, helpful and super speedy. I so appreciate their hard work!

I literally ran out of DC to move in here because my former neighbors were smoking all day and night. I like my new apt. at 7770 Norfolk Ave a ton! The building is quiet (high ceilings/I seldom hear any of my neighbors) and smoke free (management enforces it!!) It is a few blocks from the Bethesda Metro and there a lot of really good restaurants within a block. The amenities are great (rooftop deck and pool, real gym, Amazon Hub, food trucks that visit, Starbucks next door,...).The staff is very helpful, friendly, courteous...the custodians, maintenance, everyone at the concierge desk, the leasing team, the property mgr. They also promptly and efficiently handled the Covid-19 pandemic.

Ive lived at the Norfolk for 2 years. Its a fantastic building and location that recently went under new management - Windsor. The best feature of the old company CIM was the staff, especially Trevor the head concierge. He fields a range of requests promptly and courteously and is always willing to assist when you need it. I hope that the new company will keep him here as head concierge on a permanent basis. The property wouldnt quite be the same without him.

It has been a trying time in the nation let alone the D.C. area but I can always count on the pleasant atmosphere at 7770 Norfolk. The staff members are exceptional, especially the concierge, Trevor. Not only has the facility been proactive towards safety during the Covid-19 pandemic but I can also find a smile and pleasant demeanor among my neighbors due to the efforts of the staff. Thank you for your diligence and adherence to excellence, it makes a difference.

I moved out in May of 2020 after 4 years, I have to say that I deeply regret it. Trevor and his concierge staff set the tone that Bethesda needs.

We have been living in Norfolk for over two years. This is a centrally-located building with facilities like community room, pool, and gym. We appreciate the friendly service staff, especially our concierge Trevor who has been extremely helpful to us.

This is a great place to live. Concierge is extremely hospitable and professional and the building is pristine.

The experience here at the 7770 Norfolk is exceptional. The high points are definitely the rooftop view - best place to lounge on a summer evening with a view of the entire metro area - and the staff, particularly Trevor at head concierge. He goes above and beyond the typical customer service youre accustomed to and management would be mistaken to let him go anywhere else!

Ive lived here for 3 years and its a great property - beautiful finish out and property well- maintained with great service even with the transition of management from CIM to Windsor. Big kudos to Windsor - the team has been exceptional in managing the community through the COVID crisis - which isnt surprising given their focus on really personal attention. Thats exemplified in the top tier concierge team led by Trevor. Along with Mo and now Richard, their incredible attitude and genuine care literally make all the difference!

Treves the concierge has been amazing here. He is very kind, Helpful and knowledgeable. my Family appreciates his hospitality greatly.

The building is so beautiful and there is such a sense of community. The concierge is especially unique, in that they make you feel like family. Trevor and Essa are always warm and eager to greet residents and visitors. They know how to brighten your day and provide excellent service.

The front desk - especially Trevor - have gone above and beyond to help my family. We are very grateful for the hard work!

The building, location and staff are excellent. Trevor, the weekday concierge, provides a truly 5-star service.

Great apartments in the heart of Bethesda! Beautiful, nice and modern units with the most beautiful roof top swimming pool you can ever imagine !!!

Trevor, the primary concierge, does an outstanding job of fielding the cascading requests by the residents throughout the day. He goes waaaay beyond base-line follow-up, ensuring that all issues--from the slightest whim to more critical needs-- elicit the attention they require. He pulls all the levers, greases all the metaphorical wheels-- in short, gets things done: all with the charm, grace, and good will that demonstrate the ultimate in consumer care. Irreplaceable, he is, in his capacity.

My family and I have lived at 7770 norfolk for 12 months, and we are excited to stay for another year. What makes this community a unique residence is the management team and concierge. The management team promptly responded to covid in accordance to cdc guidelines, and helped make this building feel safe. maintenance requests were also always addressed in a safe and professional manner. Among the excellent staff, Trevor deserves a shout-out. He always goes above and beyond for the residents, and helps create a warm and personable atmosphere in the lobby. He’s been such a huge help whenever we were in a bind. His warm personality, professionalism, and commitment to detail, reflect not only our experiences with the new management team, but also our experience at Norfolk.

I really enjoy living here! The staff is fantastic and super helpful. Especially Trevor. I had some issues with my moving truck and he helped to make that a smoother transition. Since moving in, he has helped me settle into the area from providing good restaurants to check out to good movies to watch! He is beyond helpful and wants to ensure all the residents are taken care of. 7770 now feels like home.

Great place to live! The staff here is the friendliest of any place Ive lived - always welcoming and willing to any help. Maintenance, which you can request easily via the resident app, is very quickly and efficiently. Theres always events for residents, usually monthly, which is great. Apartments are roomy, comfortable, and built very well. Cant recommend 7770 enough if youre looking for somewhere to live in the Bethesda area.

Prime location, the cleaning staff does a very good job, and Trevor, the concierge, is excellent.

I have lived here since July of 2018 and loved every minute of it. The building is in an amazing location and the building itself is beautiful. The biggest asset 7770 Norfolk has though is its wonderful staff, and the concierge, Trevor, in particular. He is always very kind and greets most of the residents by name as they walk by. When I was moving in most of my furniture arrived before I did and Trevor was incredibly helpful in receiving everything and getting it moved up to my unit. The whole staff is incredibly friendly and helpful with anything you might need.

Trevor at the front desk is amazing. He helped me learn how to tie a tie when I was running late for work! He learns everyones name and is a joy to have around

7770 is great. Ive realized one of the main reasons it is as good as it is comes with atmosphere - led by amazing lead concierge Trevor. In my time living here, Trevor has gone above and beyond to make everyone feel welcome and is a quintessential part of the 7770 community. Thank you for working with the best ( aka Trevor!) !!

I’ve actually considered moving just due to price but they have so many reasons to stay. I’m also a fan of the service. Trevor truly does go out the way to help. His willingness to help the residence is truly exceptional. He goes over and beyond the job and is a great addition to the staff.

7770 Norfolk is an amenity-rich apartment complex in Bethesda. The location is perfect, metro/shops/restaurants are just a short walk away. The best feature, however, is the excellent customer service provided by all staff, especially Trevor and the rest of his concierge team. They make you feel at home.

Love this apartment community. I have lived in the apartment building since its original property management JBG. We are on our third change in property management. However, each management company has been successful in building upon the initiatives of the previous company.Windsor Communities is our newest management company and they are really impressing me. I will admit I was worried initially; yet, they have stepped up to the plate to engage renters in a way I do not recall previous management companies doing here. They had a tall task with coming on board just prior to the pandemic. Windsor has actively worked to provide optimal customer service during a challenging time and coming up with new community experiences. They make sure to treat both renters and their pets. We have had the occasional Food Truck Friday. They have partnered with the local pizza company to give free pizza away. There were goodie bags for dogs. We also had goodie bags at the start of the pandemic filled with comfort items.Staff remains friendly and responsive. Trevor, Lou and Richard are friendly and willing to help out. Maintenance staff is available.All in all, I am still happy to live here 5 years later. I hope things continue to go well.

Trevor at the front desk is truly an asset for the building! HE ALWAYS courteous and attentive to us tenants. He follows up on every maintenance requests that are put in, and he is very personable. He will greet you warmly! SUPER FRIENDLY!! This is the type of service that you do not find everywhere.

I have been here for about 3 months so far and its been incredible to this point. The whole building is very modern, clean, and secure. The staff at the front desk is also very friendly. The rooftop pool is an amazing touch and it is always great to bring a few guests up there. Gym is nice and you can access 24hrs, which is a plus. The only suggestion I would make is to put a pool table in the resident lounge. It is a great open space for one and it would bring more neighbors together!

We recently moved into 7770 about 2 months ago. Our first experience, which was one of the main reasons we picked this place to be our home was because of Zenet. She initially gave us a detailed FaceTime tour of our apt, she was prompt with responses (to our many questions/emails versus competing properties) and gave us an overall feeling of confidence with our choice to live here. Since moving in we have had a great experience; from the hospitality/professionalism of the front desk, maintenance crew, Ms.Cathy and also enjoying all the upscaled amenities. If your looking for a place to call home in the Bethesda area, definitely come check out 7770 Norfolk Apts.

Weve lived here for a little over 2 years now and have really loved it. Its the best apartment complex Ive lived in. The people here are very nice and, before the pandemic, we had several resident get-togethers hosted by the management, including international cuisine night.I dont have any complaints about the recent management change and both management companies weve been under have been good. Some of the original concierge staff with whom Id built a rapport with were replaced with the change, which is expected, but I was especially bummed when I thought Trevor was gone because I see him every morning on the way to work (at least, in the pre-COVID times when I went to the office). But then I found out that he was staying, which Im glad for since hes always smiling and in a great mood in the mornings as well as is very helpful. Like the one time I had to come downstairs first thing in the morning and ask him to make a note for maintenance to come fix my toilet, which I had somehow managed to flush a whole stick of deodorant down and couldnt get it out. Thanks again for that, Trevor.If I had to find something about the complex to complain about to make this seem like a legit review Id really only be able to say the elevators tend to have technical issues more frequently than youd expect. But its not really a big issue unless you cant climb the stairs or are hauling something large upstairs, at which point it can be a bit of a wait, especially if the freight elevator is reserved for someone moving.All in all, a very good experience living here.

The staff at 7770 Norfolk are usually pretty good, but I have to say that Trevor, (Concierge Desk) starts each of my work week days with a smile and hello. He is always friendly, knows me by name, and he is always very responsive to my questions and/or concerns. GREAT asset!!!!

Having lived at 7770 and seen employees come and go, Trevor Workman, who staffs the front desk is the public face of this building and he puts his best foot forward. He is exceedingly polite and professional, but also has a sense of humor that puts people at ease. He seems very concerned about the welfare of all of the residents. He gives the place personality. Recently, I noticed odd behavior by someone near the building and I alerted Trevor, and he thanked me for reporting the behavior and repeatedly asked if I was OK and if I felt safe. (BTW, I do feel safe here.) Who does that anymore? Not enough people.Trevor also offers to assist me with packages and makes sure that even if I do not accept his assistance that at least he will press the right floor for me on the elevator. I appreciate his many acts of kindness.It is people like Trevor who make living here feel like home.

I have lived at 7770 for the last year. I love the location. The residents are friendly and the staff is great. Trevor, the lead concierge, is amazing. He is always courteous, pleasant and helpful. Trevor is one of the main reasons I enjoy living at 7770.

First I been living in the building for two years, love it here, location is awesome the stafff remarkable,Trevor flatt out impeccable what he does,profesional and always smiling face ready to help,if you can stop the dogs using the only green space behind the building

I have lived here since the building opened. Management has changed a few times which alway causes some stress and bumps. Timing for the new management company was bad due to COVID 19 and things did not start out in a positive way. However, over the past couple of weeks things have begun to change in a positive direction. I look forward to this continued positive momentum.