Ladan was so prompt and very responsive when I made my initial inquiry regarding my car’s windshield. She updated me regularly and was able to fulfill her promise on helping me out and securing the day for my windshield’s replacement. On the day of my appointment, Allison did her very best and indeed had my car’s windshield and calibration done according to the timeline promised. That’s why I highly recommend Auto Glass Express LLC located in San Pablo Avenue, Berkeley! 5 out of 5 stars! :)
Great service and affordable pricing
Great job. Quickly scheduked and completed. $150 less than the big competitor... who didnt have an opening for 3 days out.
Driving from Contra Costa to Marin I noticed a chip in my windshield, one sure to grow if not immediately addressed. I pulled in to Auto Glass Express 30 minutes before closing. They took care of me right away. While the guy did the work the lady at the desk guided me through the process of getting a referral from Geico explaining that they waive the deductible for this kind of repair. She billed Geico and not me! Great place, this. Thank you!
My car was broken into via the passenger door window and I was in a pinch to get it fixed. I usually go to the dealership to have my car serviced but they didn’t have the window in stock and couldn’t guarantee to have it done in time for when I needed my car back. Thankfully, I called Auto Glass Express. Ladan made me feel at ease. She understood my urgency and within minutes of calling, was able to source the window and make arrangements necessary for the repairs to be done within the same day. The window repair was completed in the time frame quoted (~1.5 hrs), the repair was done right, and the shattered glass that was still left in the car was cleaned up beautifully. As a bonus, the total cost was 40% less than what the dealership was going to charge me. I highly recommend working with Ladan and Auto Glass Express!
This is a fantastic business which I highly recommend. They were able to see me immediately to replace a side window on a minivan. The cost was half the price that a national company had quoted and I found this company to be incredibly professional.
I got my passenger front window on my car replaced today. From the first phone call, I knew my car was in good hands. They scheduled an appointment for me quickly, and the staff were friendly and welcoming. They replaced the window in less than an hour, and even vacuumed up all the glass that was everywhere when the original window broke. I highly recommend bringing your car to Auto Glass Express!
Very professional. Made everything so easy.
Easy to get an appointment and the work was top notch. Hope I dont need them again, but if I do, Ill be back, to coin a phrase...
Excellent service! Really fast
This place is incredible! The owner takes calls after they are closed, they have the BEST PRICE in town, super professional and really, just some lovely people to work with. I have needed a new windshield for over a year now, I just couldnt afford it. Thank goodness they were recommended to me!! Cant say this enough, AMAZING BUSINESS & SUPER AWESOME PEOPLE!!!!
Auto Glass Express is 5 stars EVERY TIME! Ive been doing business with them for over 5 years, multiple vehicles and their customer service is always top notch. Their technicians are excellent and always do a great job. In the rare event Ive noticed even a small defect in either the glass or trim surrounding the glass (Im very particular about my vehicles) Allison and Ladon stand by their work 100% of the time, always making sure I am completely satisfied. These guys are AWESOME!
Fast and very friendly service, I waited like 1 1/2 hr.
Excellent customer service and just seems like a genuine company. I got a chip in my windshield repaired and the whole process was seamless and everyone I interacted with at the business was kind and attentive. Thanks Auto Glass Express!
They are like Safelite but local. My windshield needed to be replaced which they did and calibrated my front camera for lane assist as well. They take most insurances. Very professional. Good communication. Easier to get an appointment with them then safelite.
Unfortunately my car gets broken into all of the time since moving to the east bay. This establishment is the only place i go+ trust to get it done. Thank you!!
My car passenger window was bashed in. I called around for pricing and other information. Auto Glass Express could fit me in the same day, sooner than anyone else. They replaced my window while I waited (I could have gotten mobile service the next day if I had wanted). There were several other cars before me but it only took them 30 minutes. And the cost was under $200. My other quotes went as high as $350. Highly recommend them.
I am a frequent customer. Stroke of genius opening an auto glass repair shop in a tumultuous college town. This place is friendly, fast, and reasonably priced.
It is truly a pleasure to have service provided by a competent, efficient, and knowledgeable company. German Auto Sport recommended Auto Glass Express and I dont have enough positive accolades to provide for both companies.Thank you!!
10/10 experience! got me in same day, cheaper than safelite, and even helped clean all the broken glass out of my car. will be back if needed!!!
This place is top notch. Friendly and knowledgable staff. The work is excellent. I have had a full front windshield replacement and a repair. In both instances, the work was impeccable. Couldnt even tell their had been a replacement or repair. I highly recommend Auto Glass Express!
Mobile service was top notch. The crew communicated ahead, were operating safely during the pandemic, and explained everything before and after the install.
Very professional and communicative staff. Worked me in that day for a smashed (vandalized) window. Prompt, quality service. Very reasonable price; great value. Caring people. Turned around a bad experience.
They were very well understanding of my situation and went well past my expectations. I took in my car in the morning and it was done by the end of the day. It wasnt so expensive and I was also given a discount for bringing it in so that was a big relief on my bank account. Ill definitely use them for future incidents
One word. Allison. The customer service from inception was 110% for 100% of the time. That is what set this company apart from others. Additionally, the tech who came to my house for the window replacements, was EARLY AND FAST, while just as professional as Allison! I definitely would recommend this company above any other!
I was quoted a fair price and they showed up at my house on time. Highly recommended!
Great service! Came in 30 min early for my appointment and they were able to accommodate and get the job done within literally 20 min after I arrived. Albeit it was the small stationary rear passenger window that I needed to get fix but definitely using this place if my car gets broken into again (hopefully never!). Driving 30-40 min was worth it in comparison to the other places I’ve looked into plus their prices are more than reasonable for the service you get. Friendly staff and making the appointment was a breeze. Highly recommended!!
Someone busted my window and they were able to get me in the same morning and have the window replacement finished in about 90 mins! I would recommend and go again. They came to the rescue after someone busted into my van and broke my window
I’m so happy I chose this shop over many others. The experience was perfect from the first call to driving off the lot. I will not go to another glass shop in the future.
I got my car broken into and we called Auto Glass Express first thing. They said they could come to our house to fix our broken drivers side window, clean up the glass, and work with our insurance Take make sure we weren’t paying more than we needed to- all within a couple of hours. They didn’t disappoint. 10/10 would use them again if needed.
Everything about my experience with Auto Glass Express was positive! They are my new favorite auto glass people. I highly recommend them.
Auto Glass Express fixed my broken window super fast and at a great price. They are a family owned and operated business. The staff is super professional and friendly. I highly recommend!!
My car was broken into last night. I priced replacement through the automobile dealer and then, at a friends recommendation, called Auto Glass Express. Their estimate was 40% of the dealers cost and rather than a two day wait I was able to get the windows installed today. What’s not to like about that?
These folks know what they are doing! First rate service, and quality of work from start to finish
Quick to get me in for an appointment and quick to get me out with a speedy replacement of the rear window on my car! Plus, the staff is super friendly and their puppies are sweet!
I called Auto Glass Express to get a quote for a window repair after someone had broken into my car. I was not looking forward to the process of getting it fixed, but these folks made it easy!It was nearly $100 cheaper than the first place I called and they were very easy to work with. I wish they had hours slightly outside of 8-5, but they tried their best to help me out.Id highly recommend their services if you suffer the misfortune of a broken window!
These folks are so friendly, punctual and efficient, it will make your feelings of anger at having a window broken disappear. It was a redeeming moment for me; great experience, same-day, insurance coordinated. Recommend highly.
5-star service, reasonable prices, quick turnaround! Thank you Allison and the rest of the Auto Glass Express team for your excellent service. Im very impressed at the speed of your response and your professionalism and efficiency. I cant believe you were able to get the glass I needed for my 1999 Subaru the same day! Incredible work, thanks!!! Extremely high value to cost ratio. Ill be recommending you to all my friends, family, and colleagues.
Such a great experience here. Had 3 windows broken and they were so helpful, quick, and just lovely people! Brought it in one afternoon and it was done by 10 am the next morning (due to waiting on a part) and car was clean and vacuumed. Thank you Autoglass Express!
Fast and excellent repair for my chips and cracks on my windshield, the price is also reasonable. Every stuff is nice and always smile at you. They work with many insurance companies, so you can claim your repair easily with their assistance. Great job!!
Thank goodness for Auto Glass Express! They were able to fix my car window the same day I called, and the price was very affordable. Everyone in the office is so friendly and helpful!
Front passenger window got smashed last night, emailed & called at 8am and got an appointment for 9am. All done, pristine vacuumed car and perfect window fit by 10am. 5 star service, solid prices, amazing people at this place! Would drive quite far to get my glass fixed at this place.Recommend chilling at Highwire Cafe just a block away!
Positive supportive experience. Quick and easy.Thanks.
Fantastic folks at Auto Glass Express and the service has always been excellent! I recommend highly!
Ive have Auto Glass Express work on my car twice now and they have been exceptionally nice, professional, and pleasant to work with both times. They take the time to explain the options, perform the work very well, and very well priced. I dont look forward to having by car windows replaced but its good to have a resource like them around if you need it.
Lovely people. I needed some window parts that were hard to get. Other places said I would need to wait 3 or 4 days. Auto Glass Express had the parts and did the job on the same day.
Contacted this company because my rear glass window had gotten broken out. They checked to see if they could readily get a replacement for my make and model car and told me to bring it right in that morning. I was shocked that within an hour and fifteen minutes of dropping it off they let me know my car was all done and ready to be picked up. The service and professionalism was absolutely stellar! I highly recommend them, and will use them again in the future.
They good care of you and make it easy to get back on the road.
I had a great experience getting a side window replaced after a smashngrab. Called on a Friday morning and was able to get an appointment for Saturday afternoon. The work was completed quickly and the results look great! Pricing was competitive and the bill came in under the quoted amount. The customer service was superb. If I ever again find I need glass service in the Berkeley area then I will return here.
A refreshing experience from start to finish. I made a claim on line through our insurer at 8:00 PM, was contacted on opening by their staff the next day.The installation was totally professional as was customer service from initial contact through completion. AGE warrants every one of their five-star ratings and succeeds on word of mouth promotion-the best way to build a business.
Mark replaced our front windshield quickly, efficiently, and at a time that worked for us, right in our front yard. Working with Auto Glass Express was a pleasure! They were also experienced with working with insurance and made the whole process quite easy for my family. They are extremely prompt and responsive. I love supporting a local, family run business that is also a great value!
Really fast work, good prices and 5 star service. Everyone is really nice and made our car look like new again. I would recommend them to anyone.
This is the best experience Ive had with a glass company (and Ive lived in some shady areas where I would lose a car window somewhat regularly).I wanted to do in-shop service and left a VM at 8:10 requesting a quote. I had a call back in about 30 minutes. Theyd already verified that they had the glass needed for my rear window in stock and were able to see me the same day.The place is easy to find. The woman who helped me was friendly and informative. Best of all they were 25% less than my dealer who also had the glass in stock and about 10% less than another shop near buy who would have to order it and couldnt help me the same day.Next time I need a window replaced Im going here.
5 star service.After safelite failed twice to replace my broken windshield, I had AAA transfer my claim to Auto Glass Express. I called on a Friday and had an appointment for Saturday morning. The installation was done professionally and very clean. I should have gone to them from the beginning.
Really good price for a passager glass change, fast service. If San Francisco break your glass, go there!
This place is amazing. I am so happy with the service and install of my new windows that were destroyed by a break in. And they took care of me so quickly. Im kind of in shock about how easy it was to get them fixed. Thanks Auto glass express!
They made replacing my windshield easy, and were very flexible. They also did a great job for a great price! Thank you!
Very quick and good service. Got a quote and they needed one day for the windshield glass to come in. I dropped car off in the morning and it was finished in the afternoon. They let me leave the car overnight since I couldnt pick it up before they closed.
Got my car window smashed my second week living here and had to rely on Yelp to find somewhere to replace it that was open on a Saturday.... I am glad I found Auto Glass Express! I was able to make a same day appointment and the repair and clean up job only took an hour--just enough time to grab lunch at the Venezuelan place down the street. Very friendly and helpful service, they did a great job. Also, the warehouse had brought them the wrong window and, without skipping a beat, they were able to procure the correct one from a junkyard within the same amount of time! (I was fine with a used one.)Hopefully I will not need any more glass replaced anytime soon on my car, but I am glad I know where to go if I do.
This is my local glass shop but Id drive a long way to use them. I once called them at 2pm to replace a window - the owner drove to get the replacement glass and I had my car back at 5PM. Theyve always gone the extra mile and their repairs are right the first time.
Fast and high quality service. I will recommend everything to my friends. Thank you!
Lazy, unprofessional glass instaler.They not even clean or vaccum broken glass pieces.The price they quoted on phone changed at the time of installation of glass.Poor service.
After my first week in the Bay Area and having my car broken into already my opinion of NorCal was flagging a bit, Mark and the excellent service I received has bumped up my opinion a bit. Quick service, nice personable people, came out to my job site, job well done, vacuumed as well, couldnt really ask for more.
My first quote to replace my rear window was $600 from another place. I was quoted$250 here. Easy decision.
Had my car broken into. Took it to auto glass express, they did a great job on the window and vacuumed all the glass out of my car. Thank you all so much, you helped put a good ending to an unfortunate circumstance
Excellent and fast service. Repair costs were very reasonable.
I brought my car in early after my read windows had been broken. They finished in a few hours and for a great price!
Car was broken into early Saturday morning... went to Auto Glass Express and by 2pm, I had a new window in which looked good as new. Thanks, AGE!
Fast, helpful and good price
Fast, friendly, expert. I cant speak highly enough about them. Search on auto glass or windshield repair or anything close in the East Bay and you will get places that are big, slow, impersonal. Not these folks. Please use them.
Good people. Good work & fast. Keep up the good work.
Great work. Fantastic communication.
Speedy same day service.
Service was fairly quick.The glass replacement glass wasnt quite dark enough
Fair prices. Fast service.
Fast, reasonably priced, punctual. Recommended very highly.
Hella professional and cheaper than others in the area
They were very responsible and professional.
Fast and friendly, helpful billing my insurance
Very friendly, accommodating and fast.
Friendly shop that does a quality job.
Fast, good quality, priced competitively
Staff was friendly. My windshield ended up having a hairline gap in it that whistled under certain circumstances. Took it in and they fixed it.
Trustworthy