I came to do a full check up on my car. The team found out what went wrong and being very honest about their findings. I requested to repair other parts and they said they were still in good shape so only stick to their initial diagnostics. They didnt try to add things I dont need. Really appreciated that. Professional and honest! Thats what we need these days.

Fast and easy Thoughtful and efficientPatti provides very thoughtful efficient service. Very willing to answer any questions. Her experience with cars shines in helpful discussions. Also very involved in the community and welcoming to newcomers in the garage and the area.

I have brought my Nissan Rogue 2x now into Pattis recommended shop and both times I can feel and hear my car runs better. She is first mechanic to know of what some of us Nissan problematic. CVT owners are dealing with. I appreciate her team & her wisdom & her commitment to a great shop. After having my car seen & worked on in 5 other shops in past 5 years, Pattis Auto Care is IT from here on out!

This is the second time Patti and her crew have rescued me from severe automotive distress. The first was last year, when some low-lifes sawed off my catalytic converter. I got a bad vibe from the first place I took my car, and decided to give Patti’s a try. They had it ship-shape in no time at all, were incredibly professional and friendly, and charged me less. Then, just a couple of weeks ago, right after starting a new job with a long commute, I had some major issues with the engine (it turned out to be a combination of compressor failure and a few other things, including a bad knock sensor). I initially made the mistake of going to the official service center (Honda of Berkeley), where they charged me $200 for a diagnostic and quoted me almost double what the car was worth for repairs. I was about to have a full meltdown, so I called Patti to see if things were really as dire as they seemed. She was able to take the car the next day, had it fixed within the week, and charged me a quarter of what the service center had quoted. She and her team really saved me. Not only will I be forever grateful, but will be returning to her shop for all future repairs. Thank you so much, Patti!!

Only auto repair I’ll ever go to in Berkeley! The staff are so friendly and helpful, they saved me so much money. 100% the best option in town for auto repair.

They even explain WHY the part brokeI have a 2007 Mazda 5, which is a fairly rare vehicle (even the dealers dont fix it).This time, my wife smelled gas in the car. I checked under the car, the hood, the gas filler, and could not find a leak. Online, Pattis mentioned Mazdas and had good reviews, I called and Patti scheduled me in.She explained what it could be and what it might take, but just charged a minimum fee to look at it. She got back to me in the day that she had not found it but needed another day.The next day she got back to me that the fuel pump was leaking due to impact and I agreed to the estimate. No mechanic had ever explained WHY to me since I was the service manager for an auto center.When I picked up the car, the mechanic that did the work actually showed me what he did and how to prevent this again.Very impressive!

Pattis is always reliable and checks for whats needed. Ive been having my cars maintained by Patti and her crew since before she had her own garage. Highly recommended.

Ive come to Pattis for my auto maintenance for several years now and theyve always been great. Im particularly inspired to write this review today, since they fixed my car engine using very creative (and low cost) methods after it had been junked up by diesel fuel. I am super grateful for their ingenuity in figuring out a way to clean the engine without having to take it apart, and am thankful for the money they saved me during whats been a difficult financial time. THANK YOU!

Although they werent able to fix the problems my car has, Patti was very responsive, and explained everything clearly, and was even able to offer recommendations on who I could go to get the repairs done. I appreciate that she didnt try to swindle me by saying she could fix something she actually couldnt.

Patti is amazing. If you’ve given up on humans, go meet Patti. She’s restored my faith in humanity. She asked her incredible mechanics to fix my car on a Saturday afternoon when I dropped in, desperate, and she didn’t have to do that. But she did, and she was humble about it like this was no big deal. But it was. She didn’t expect me to beg, she just did it, because she thought it was the right thing to do. You just don’t meet ppl like that anymore. Deep bows to Patti and the mechanics.

Great service. Good prices. Dogs are super cute.

Changed the spark plugs and looked for a potential coolant leak. I was very happy with the work they did. I will return when I need more work done.

Had a great experience. They were really kind and straightforward. Found my new mechanic :)

Loved the attention. She checked in with me daily by text. Great work and people. Prices competitive and fair. Terrific attitude. I am Definately going back. B. Bass

For over twenty years Ive brought all my cars to Pattis Auto Care. I trust them with my cars because they are consistently accurate in their diagnosis of problems, skilled in the repairs, work is completed in a timely manner, and above all else they are honest. Your car is in good hands at Pattis. .

Pattys auto care consistently lies about their estimate price - do not trust it. Dishonest and poor quality work. They put a head gasket on my car without machining it down and it has virtually ruined the car.To reply to the below - ownership was the same during my last visit and the head was not machined. I have documentation.

They can do just about anything, they do it well, and they do it for a fair price after an honest conversation.

I called about my Dodge Journey seat being broken. She didn’t even let me finish my sentence before she interrupted me and very rudely told me to take my car to an upholstery shop. Smh. I don’t recommend going here.

Always great service! Thorough and up front about needs and costs. Happy to have Patti’s right in the neighborhood!

Patti is great! Extremely honest, which is rare in the auto care business. She didn’t try to push me to do anything more than needed. On top of that, this business has really competent people and they were able to solve a difficult transmission problem in my car. 10/10 for Patti!

The lead technician there, Armando is super knowledgeable. Theyre amazing with Hondas.

I highly recommend this auto shop. Its family owned by the kindest local couple. They are honest about the work and keep the cost low.

Friendly and knowledgeable.

Wouldnt take my cars anywhere else.

I started taking my cars to Patti’s years ago and it’s the best car repair I’ve ever encountered. Patti loves cars and knows pretty much everything about them. She’s also got a big heart and is an incredible advocate for her customers. I met her when my Honda suddenly dumped all its oil. I pulled off the road into her place and she not only diagnosed and repaired it immediately, she knew this was a recall event and called Honda and the whole thing was completely free to me. Ever since then the service has been equally over-the-top excellent. She hires great mechanics and she knows exactly what to do both in terms of cars and in terms of the business. It’s honestly wonderful taking my car to a woman. I feel 100% safe having Patti’s take care of my car and I’m so grateful to have found her garage!

I love Patti!!! I’ve been a customer for over 20 years!! Nothing like reliable, honest service. And it helps that she’s a woman! Thank you Patti for your commitment to providing quality service!! I HIGHLY recommend to anyone and everybody!

Pattis Auto Care has been living up to its name since Ive been bringing my 1998 Toyota Tacoma there a few years ago. I have no hesitation in sending anyone I know to Pattis shop. She is lovely and professional and knows whats what with all makes and models. Her staff and crew are exemplary. Pattis got game where other shops lack certain skills and habits with their customers, namely, kind customer service, explaining what the hell might be going on with your vehicle and ultimately what was definitely going on.I had a brake job done at Pattis several months ago and over the past few days my brake light twinkled on periodically. While getting an oil change today, Pattis mechanic discovered a loose rod, so they tightened it and covered the cost under my warranty. That is great service. How many of you remember your warranties? Patti does.Go here for everything: minor repairs, tune-ups, tires, wheels, major repairs. Patti will give you the straight dope in financial terms measured against reality.While I was waiting for them to finish up my truck, I fell asleep in her comfortable waiting area. When my truck was ready, Patti gently woke me up. Who does that? Most would should my name or shake me awake; Patti woke me like my mom used to. Id nap there anytime if shed let me. ; )

I love this place. Ive been bringing my car here since 2015. Originally, I was saved by Jeffrey who noticed the new car I bought from the Toyota dealership was going to need some $1000s of dollars of repair. Luckily I was able to return that car and find a different one. So naturally, I refused to go anywhere else but here after that point. Patti owns it now and Ive recently had the pleasure of meeting her and being assisted in purchasing yet another car. The people that work here are beyond friendly and highly knowledgeable, theyre also honest and forthcoming and I believe their prices are fair.

Patti was professional, knowledgeable and was able to take my car immediately when all the other local shops were booked a week out.She replaced the battery.Yet the very next day, the check engine light went on, prompting another $350 in repairs. Repairs that were not found when the first computer diagnostic was run before the battery replacement.You have the fact pattern, you decide.Too coincidental for me, I wont be returning.

Ive been going to Pattis since the early 90s and have always appreciated the honest feedback, fair prices, and good advice. No price gouging here. It feels like home to me and my now 3 different cars, all well-cared for. The puppies are a plus!

I really have no excuse for not bringing my car there for the past 10 years; I would probably have saved $500. They are great, which can be hard to find these days, and I think charge less then everybody else. They treat their mechanics well and are open on Saturdays.

Patti went above and beyond to address a defective part install and handled the situation very professionally and made sure I was a very satisfied customer.

Woman owned business business I called patties when I was broke down in Berkeley had a tow truck tow my vehicle to patties where it was able to stay for multiple days until I could purchase the part that needed to be shipped, it took her mechanics a matter of minutes to install the part and have me driving back down the road very nice family oriented business in the heart of Berkeley extremely reasonable prices and she has a few very nice doggies that you can pet

I have been going to Pattis for over 5 years and this is my last. For the past three years, Ive complained about a skipping and misfiring in the engine, but both Patti and her husband dismissed my concerns because the dashboard alarm never appeared. I brought in my car last week because the diagnostic device the insurance company required said there was a problem with a cylinder. Now Patti believed me. I asked her to call me with a price before she fixed it- she claimed she tried to call me but she never did and went ahead without my knowledge. To make a long story short, it was repaired at a price higher than the dealership, despite Pattis assurances that she was giving me a discount. I also got quite an earful about her health with every painful detail. No matter that I rolled my eyes, snorted, and finally informed her I was a nurse, there was no stopping her.

Patti is back... I had no idea she was missing but now that I know she was, I’m really glad she is back. Prices were already very reasonable before she gave me a discount for getting the female treatment by mechanics in the neighborhood. I wish I met Patti 20 years ago before I blew up my Honda Accord and then got passed around from one shady mechanic to another (with a couple of exceptions). Patti, I think you’ve won yourself another super loyal customer. Thanks for the new clutch! It feels so buttery compared to the sticky one I had inherited with the purchase.

My favorite car mechanic in my 15 years of car ownership. I go out of my way to bring my vehicle here. These guys are what honest mechanic means.

Trusted service for my truckIve been taking my Tundra to Pattis Auto Service since 2004 when the truck had fewer than 10,000 miles Now its approaching 250,000, Im relying on Pattis to get to 300,000 or beyond. I would not go anywhere else.

Honestly, I LOVE Patti’s. They’ve always been very communicative, reasonably priced and women owned! Can’t beat that. I’ve taken my Volvo and Honda here.

Ive been taking my car to this shop for two years - they are indeed very nice and I thought they were very knowledgeable.Last year, my check engine light came on, so I took it in and they replaced the EGR valve. A few months later, the light came on again. I took it in and they turned it off and told me to come back again if it turned on or if I noticed any stalling. The light came on again (it was coming on-and-off for a while), so I took it in with the intention of getting my issue resolved. I left my car with them all day to get a call saying they did not have the time to check it. So I brought it back one more time, this time also to get my break pads replaced. The issue with my check engine light was not resolved.I finally got tired of getting sent home without a solution to the initial problem and took my car to another shop. Immediately upon checking, the mechanic asked who had replaced my valve because it was not installed correctly (they did not connect it to anything and it could have burned out). Not only that, the new mechanic also informed me that the valve installed was one of the cheapest in the market (~$50) AND they charged me 6x that price to replace it. Needless to say, I was and still am very disappointed - I will not be taking my car to this shop again.

Happy that I scheduled a few days ahead and the welcome was great. Patty did a amazing job keeping everything together,especially when $&!t hit the fan with the delivered parts she ordered came to her shop damagedPatti and her team coordinated as fast and delicately as possible to get me back on the road to work

Professional and Trustworthy.

Open till 5 on Saturday! And when I took it in (having driven from LA yesterday) I was hoping that weird noise while in reverse was minor. Literally a 30 second analysis by the manager, Erica, and a quick repair and I was on my way. Thanks, Pattis for great late weekend service. (Comfy couch, too.)

These guys are great! Honest, efficient, and Moxie is soo cute! If you dont understand something, they really explain it (which I love). I have been going here for years and even recommend friends!

I only take my car to pattis. This is the best shop in the bay. Thank you for the excellent work and prices.

I trust them! They have done great work on my car. Their prices are reasonable and the staff is kind.

My fiancee and I love Pattis! We highly recommend this service shop!!

Patti was very knowledgeable and helpful! I had a wiring issue with my headlight and brake lights, and she knew from the phone conversation I had with her exactly what was going on. She had the car ready to go the same day I brought it in.

It can be hard to find a good mechanic that you trust. Pattis staff are nice, friendly, have reasonable prices, and most importantly, they fix it right the first time. I would suggest Pattis.

We feel so fortunate to know such an honest, trustworthy and competent mechanic as Patti’s

First and foremost the service here is straightforward, reliable, friendly with a good price.Icing on the cake is I dont get attitudes for not being a car person/ male car person. The folks here have always treated me as a person. They explain things,when I ask, without over simplifying or speaking in car jargon.

Hey everyone! Just to let you all know Patti’s hours have changed do to the virus. Their hours are 8am to 1pm. Phone service is 24/7!

I appreciate the customer service at Pattis Auto. Theyre affordable and theyve never tried to add on additional services to make more money.

The team at Pattis provides no-nonsense friendly service. They offer real, helpful advice on maintaining my 95 Honda. Ive been very satisfied with using them since I moved to Berkeley.

Honest, prompt. Found an issue with car that was under warranty from ten years past, called dealer to confirm and made appointment with dealer for me. Cost of repair? $0Awesome service!

Firstly, Patti is back, and the whole neighborhood is extremely happy.If you want an owner who knows the game, doesnt try and upsell, and has a gang of mechanics that know how to throw a wrench then this is your shop.She also knows how to treat my 2018 Subaru WRX which eats oil so I swap every 2.5k miles. Any shop owner who demands Motul and knows Knock Knock Subaru jokes is a guarantee.

Mr Patti is awesome! My car failed the smog check due to the check light, so I brought it to a auto service to fix it. They say I need to replace the filler pipe and asked me for $520 ($170 for part + $350 for = labor). I suspected the labor fee is a little high, and called Pattis Auto Care for an estimate. He said replacing the filler pipe was quite easy, and it shouldnt cost more than $150 for labor fee. So I brought my car to Pattis Auto Care. After looking at the original filler pipe, he said that it seemed like there was nothing wrong with it and instead fixed the problem by tightening the gas cap. The check light went off!!! And the best part is he charge me NOTHING for doing so. I recommend Mr Pattis service to all of my friends who live nearby Berkeley.

Erica has been great helping me identify and fix issues with my Mazda. Highly recommended.

Jeff and his staff are excellent. They thoroughly diagnose issues before producing any estimate. Their work has always been honest and complete. If you drive a honda or acura, this is the place to go!

I was just walking my dog and Mr Patti was smiling at Buddy and being so friendly. I was actually headed to the locksmith around the corner to see if hed help me fix my keyless remote for my Toyota rav4. Since Mr Patti greeted us so warmly, I decided to see if he may help me with the remote. He fooled around with it for a few minutes while a lady who seemed to work there, too, was petting Buddy and saying how beautiful his coat is. I was so surprised when I got home -- he fixed it! He did some kind of magic to it! Id already taken it to radio shack and they couldnt get it to work. It was just so kind of him to take time out of his day to help me -- and at no charge! Very sweet, caring people who are very dog friendly!

My car stopped working due to the timing belt breaking. I had the car towed to a Honda dealership and they charged me 300 $ in looking at it. They said before going any further that my engine was most likely damaged and I would need to put in another engine total cost around 5000$. I called Pattis Auto Service and Donny said bring it in the engine may be fine. I towed it to Parttis and Donny told me after looking at it that the engine was fine and that the water pump had frozen and broke the timing belt. He had it up and it now runs beautifully. The cost was 1000$. Donny does take his time depending on how busy they are but be patient the wait is worth it as you see from my experience. In all fairness to Honda when I talked to the manager and told him what happened he immediately refunded the 300$.

Extremely knowledgeable and fair. Wont trust my car to anyone else.

Patti is efficient and fast with great customer service!

Don’t look any further, this is the place to go. Great service and shoutout to Jefferey the owner!

Very honest and nice people. Fix my a/c here at half of the price which the dealership is asking for.

This place is the bomb. I called at 8am about getting a new battery, they said Come on in. I got there around 8:30 and was out by 9, with a new Alliance battery, for less than I would have paid anywhere else around here.

Always great service, very friendly.

Honest and reasonable service.

Great service