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Life Time Athletic
25 Connell Dr, Berkeley Heights, NJ 07922, United States
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Life Time Athletic

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La
Review №1

Love it! LifeTime is my new gym family. Great facilities, cool trainers, the environment is super friendly and the gym is always clean. In addition their schedule is super flexible, they close at 12 am! Love it!

Xi
Review №2

I gave this rating due to their lack of response for my request of service. I contacted this life time club 1 month ago to book my daughter’s birthday party. She is turning 6. I called, emailed and visited in person. Their staff either don’t respond or just told me they are not able to reserve a spot for all kinds of reasons. In the mean time, I saw this club hosted at least five parties in August. They even scheduled a party as far as October. All staff I talked to just told me they can not do anything. how hard is it to just block a time? My daughter heard they can not confirm a party for us and became upset. She thought it is her fault. I can only tell her it is because the staff at Life time Berkeley heights are incapable of helping us. And it is not her fault.

Dm
Review №3

I like this gym. They are doing a lot to keep us safe and stay in business.

Ba
Review №4

We have been here for nine years. I am 56 years old and I have been two different gyms since I was 17. No need to look any further. This gym as well run and very professional. Everybody greets you with a smile. The trainers are very knowledgeable and always willing to help anyone who needs. Great facility for all age groups.

Mi
Review №5

I like this place a lot but the cafe service has gone south. Today around 7:45 pm I ordered a sandwich which took 25min (more than the time it take me to get there) to prep and the personnel were not decent enough to let me know in advance or even apologize properly. This also happed during the last weekend, 20 minutes for a smoothie. I have been coming to this gym for more than 2 years and I have never been more disappointed and disgusted by these cafe staff.

Ti
Review №6

We had extremely horrible experience with the pool management today. Since none of our young kids have been vaccinated, my family had always been trying to stay in the (indoor) leisure pool so that the social distancing could be reasonably maintained. However, immediately after a crowd of people entered the indoor pool from the outdoor pool due to the unexpected thunderstorm this afternoon, my family (with three kids) were rudely forced to leave the leisure pool to accommodate more adult swimmers. It was obvious that the pool management simply ignored our safety concerns regarding the unvaccinated kids and our request for staying in the pool to avoid the crowds. The manager even threatened to pull our kids out of the pool immediately. Lifetime should seriously consider finding a new manager who is willing to accommodate unvaccinated children.

MJ
Review №7

Love these gym. It is so nice for a beginner. Everyone is super nice and helpful. I was doing one of the machines wrong and man came over and helped me. Not condescending or rude just helpful. Also the personal trainers are always helpful even for just a simple question.

Br
Review №8

Beautiful pool area.

ke
Review №9

I am 15 years old and am with my mom . i know how to swim very good . but got asked to leave the pool early because im not 16 but my mom could stay

Mi
Review №10

Signed up for a student membership for $120 a month. No email or anywhere on the app to tell me i need to verify. No email from lifetime asking to do anything. 30 days later i get a email saying membership has gone to $140 a month. Funny how you get emails saying they are ipping your dues but none to save you money. Read the other reviews. Company is money hungry and probably hoped i missed the email or wouldnt follow up. Thats how they get you. Track your money and dues if you sign up

Tr
Review №11

Just joined, so far all good.

Th
Review №12

I won’t be joining this gym on the reviews I am writing this review to thank you all for clearing my doubts and saving me the agony. Thank you all.

Ir
Review №13

It is wonderful place for all family.

Ja
Review №14

Ive been to a couple of Life Time gyms through out NJ and this one by far has the poorest and rudest customer service. Front desk people wont even say hello to you and make it seem like a bother to scan you in.

Ma
Review №15

Excellent all around with superior equipment and service

Ko
Review №16

This is a great place to hang out. Facilities and pool are clean and nice. One negative the pool management is unprofessional.

Ar
Review №17

They’re going above and beyond on safety protocol and I’m impressed. We’ve been visiting the pool and the routines from check-in to poolside are solid. The other guests are also very cooperative, so I’d say it’s about as safe an environment as I could expect. There’s touchless temp checks at the front door now. Nice job, Team Lifetime.

Ai
Review №18

The manager is not great and don’t allow people to rep out high weights and then place them.

Ri
Review №19

Great place for kids

Pa
Review №20

Putting price aside its fantastic! I have the most amazing personal trainer named Shane. He made me feel comfortable which was my main goal at first and in three months Ive lost 3% body fat. The trainers focus entirely on you and they are never distracted. Probably the most professional group of trainers Ive seen. The cafe has delicious smoothies and burgers. The massages are on point and they also use high quality sheets for the massage beds. The app allows you to book massages online which is nice. I havent been to the pool because it does look crowded. Dont let the full parking at all times of the day fool you, no one is actually working out. There are plenty of machines. Overall Ill only go to high end gyms like these after my experience.

Fr
Review №21

We joined in early may and love, love, love the place. Clean locker rooms and showers, for starters. Plenty of towels always. The classes we take are great. The wall climbing we love. We come pretty much every day to work out upstairs and run on the treadmills and use the various equipment, etc. The cafe and the spa, too--all great. The people who work there are friendly.One of the main reasons for joining was access to a clean swimming pool. In the summer, we loved the outdoor pool and on weekends in the non-summer months, the indoor pool is great for laps. But during the week, after work, it seems pretty unfair that the main lap pool, and often, the smaller pool is completely taken up by swim team practices during the times when people would be coming after work to swim. From 4pm to 8 or 9pm, there is basically NO access to the pools for swimming by adults. It seems there could some sort of compromise like letting the teams use the big pool from 4pm to 7pm, or have them use it on weekend mornings. This place is perfect, except for that one complaint.

Va
Review №22

Had an appointment for a massage at 6:30 when they close at 8 but the spa decided to close early since it wasn’t busy enough... maybe because majority of the people are working at that time. It’s just frustrating that they don’t even give you a courtesy call letting you know they will be closing early. Drove all the way there to find out. Maybe update the website too...Beside that the gym is pretty big and I love the classes

Ze
Review №23

Great Gym ❤

Ju
Review №24

Great facility. Also, they have done an exceptional job of following and implementing social distancing and thorough cleaning to combat the spread of the Covfefe-19 virus.

Aa
Review №25

It seems impossible to reach by phone for any help. Not much luck in person neither. Also beware of the charges, the extras ...

Ma
Review №26

Great place to spend time with family!

ca
Review №27

Awesome gym, very clean plenty of parking and every kind of fitness equipment you could think of. Amazing trainers and fantastic Cafe staff. Love this place an easy 10 start rating

Na
Review №28

I joined lifetime in September. I am in crazy busy season but I will say that I have never stayed consistent at the gym (except during my wedding which was 14 years ago).I am very grateful for personal trainer Marybeth Lijo. I love training and working out with her fitness group.All of her workouts are amazing, they vary, although they can be difficult. But it is keeping me going and motivated....It is not easy balancing health, fitness and wellness and work but Marybeth really motivates me to prioritize my health. And she makes it fun!Thank you for everything!

Mo
Review №29

These people will steal your money, After 3 months they wont cancel my membership because they lost my mail requesting cancellation due to moving out of the area. Spoke to Corporate and Account Managers, yet they still wont make any discretion even though they stated I can send an email now which they didnt offer 3 months ago yet Ill be charged a prorated amount. Recommended many people to sign up here but left a dissatisfied customer because they wont accept my cancellation unless I send a certified mail which doesnt say in the contract. A regular mail is acceptable and email yet they didnt offer last time.

Sa
Review №30

I’ve been a member at this gym for over two years and have been incredibly happy with it. Pristine locker rooms, great customer service (both in the member service area and with training), and an amazing pool. It’s expensive but you get what you pay for and is absolutely worth the money- especially if you use all of what is available to you in a membership. I live a little over half an hour away in Jersey City and don’t even mind the drive because the quality of this gym is so good. I have nothing but the best things to say about this gym and would recommend to anybody in a heartbeat.

Bs
Review №31

I absolutely love this gym! Joe, Marco and Cameron are all AMAZING, the whole facility is amazing, the employees are the nicest people and POLITE...all you need for this gym/RESORT is yourself a change of clothes and a wash clothes because they provide EVERYTHING ELSE! Thanks LT

NJ
Review №32

Not sure where the negative comments are coming from here! No doubt the best gym in the state. Beyond clean, friendly staff, awesome cafe, tons and tons of state of the art workout equipment. The hours are 4-12 7 days a week. Awesome for me because I need to be on the road at 6am 6 days a week. I would never recommend another facility to anyone else!

Na
Review №33

We have been Lifetime members since 2009.I had experiences in the past with the Kids swim lessons and the instructors which could have been much better, but what happened today was completely and absolutely UNACCEPTABLE ...Michelle one of the swimming instructor / schedule coordinator asks us to GET OUT OF THE ROOM .Unbelievable we were rather patiently waiting outside because there was no instructor although our daughter was scheduled for the lesson .HEIGHTS of customer service .Corporate should read this and take some actions ...

Je
Review №34

Lots of members doing incredibly different workouts. So you can always learn and incorporate things into your routines. Trainers are expert and intelligently push boundaries. Yoga director and staff are exemplary, and a welcoming family. Dana and her staff provide an incredible CS experience.

Am
Review №35

It is the best gym I have ever visited, big facility and awesome atmosphere for workout...Love to go there, I recommend it.

Da
Review №36

Nice looking gym but they take advantage of their members. Always looking for a way to make more money regardless of how it impacts the members. Just today, they schedule maintenance on 1 of the basketball courts and a birthday party on the other court. This isn’t a one time occurrence. It happens all the time. Kids and others are coming in, basketball in hand, just to find out there is a sign on the door saying the court is now only opened certain times of the day. Things like this happen all the time. If you complain they say “we try to offer something for all our guests to enjoy”. Do you think we aren’t smart enough to read through that? Greed is just too much here. Hopefully the members will start to get more vocal.

AR
Review №37

TERRIBLE EXPERIENCE & NO SENSE OF FAIRNESS. We joined as a family in 2012 and used the facilities here and there mostly during the summer months for the pool (not even applicable anymore as we joined the community pool). Ultimately, we decided to put a hold on the account back in August 2013, which comes with a monthly hold fee of $15/ month. The reasoning they gave is that by doing this we can avoid having to incur another membership fee of $169 or $109 (the current special). Anyway, I did the math and just for myself I had been paying approximately $270 in hold fees up until now. So I proposed if they could take that amount and apply it towards a new membership fee and two months of dues. The reasoning is I had already prepaid another membership fee by way of the monthly $15 hold fee up and slightly less than two months of dues. Furthermore, this would allow me to workout for a bit and then after the two months, I would decide to come permanently back or not. Instead, I was flatly turned down which really makes no sense. Why not welcome me back under those terms (technically I already prepaid it) to then realize that I really need to continue my membership? Further, it seems like the manager has no discretion what so ever to accommodate these sort of requests or maybe it was that they have no sense of fairness. Either way, I terminated my membership, and the rest of my family will soon follow.

me
Review №38

Amazingly helpful staff, beautiful pool, fun for the whole family

Ky
Review №39

This gym has enough of the essentials to lift a decent amount of weight and get a good workout. The instructors too seem to be very professional and are always motivate. Worth giving a try!

Jo
Review №40

The experience here has been unlike any other gym that I have ever experienced. The locker rooms are cleaned extremely well, the fitness equipment is always being updated, and instructors and trainers are always available for any help. Two massive gyms are at one end, with a rock wall that I havent used that much next to them. The gyms are nice if you want to play basketball, soccer, do sprints, etc. The pool is by far the best feature of the whole facility. The deck is kept shining and the lifeguard staff is responsive and attentive. Management in the aquatics facility is extremely helpful at setting up lessons and dispensing information regarding events, like the Masters Swim program and the Just Show Up swim events. I love this gym and no other facility will match the quality- give it a try.

ro
Review №41

Please, do not join this gym what ever you do. It is just way to crowded. The management books to many functions like Camp, Birthday parties, private training sessions. This takes away from the members ability to enjoy all what the gym has to offer...

Jo
Review №42

I dont know what is worst, being a member or working for Lifetime Fitness. Unfortunately both applied to me. Operations is the worst department to work for. They are the clean up crew and its not much of a crew because they only want to hire their kind. I was fired during a state of emergency was was told that I was a no call no show, however I spoke with my manager at the time. I know of a few people who were also fired but rehired. It is sad to say but those who were fired were non black. I cannot help the color I am and I am not sorry that so much snow hit that I was unable to move my vehicle and risk my life to clean for a company who does not appreciate their employees. I will never recommend Lifetime Fitness again. Membership is overpriced and working their is highly unappreciated.

Pe
Review №43

We have been members since the beginning of the year. Though rather pricy ($230/month for us and our daughter), we love the place.Pools, machines, etc. Even squashIn the summer their outdoor pool was great with open air dedicated lap swimming. Though they do let kids hog the lanes and need to enforce it more.The locker room is clean and efficient. Great set up at sinks with all thats needed (shaving creme, soaps, etc.)Biggest bonus is the child care. We drop off our infant while we work out. The people in the child care are great, friendly, and knowledgeable. You can tell they love kids and they do a good job of separating (when needed) from the older kids.Started going out on their Sunday bike rides and they are well organized and led.

Se
Review №44

The best gym in the area, everything is there, locker rooms are spacious and clean. I use the pool for lap swimming and its been great, consistent water temperature, not crowded. I also like the food after work out at the cafeteria in the lobby.

Sa
Review №45

Poor service around the gym. Amazing how people are not well coordinated and misinformed. I did have good service from people who signed me up and child care. We have a family of 5 and our monthly dues were nearly 300.00 which is fine as long as I get to use whatever I want as reasonable hours and service.

Da
Review №46

Great place to swim, especially outside.

He
Review №47

It is always very clean and there are many training machines. The trainers here are very experienced! They take pride in their work!

S
Review №48

On 3/17/15 I sent an email to the Berkeley Heights center where I have a family membership and I quote I have never felt so VIOLATED and HUMILIATED. After falling asleep in the sauna 14 minutes after closure a male employee of yours OPENS the door to the sauna to tell us youre closed while Im STRETCHED OUT LAYING there in my nude bra and panties and then if that wasnt enough continues to casually walk toward the pool exit on the opposite side of the locker room instead of using the closest exit, stopping to attend to something against the wall as if it was okay to be there!! I felt HUMILIATED and VIOLATED, walking to my locker to get my clothes with a man roaming the WOMENS locker room. IS THIS how you respect the PRIVACY of your female members???? Im absolutely APPALLED, ESPECIALLY since there was a FEMALE ON DUTY!!!!!! WHAT THE HE**????????????????? I NEVER SAW THAT COMING!!! How do I ever feel safe & comfortable removing my clothes again in your WOMENS locker room???????? I CANT!!!!!!! This is a complete invasion of my privacy, a female should have done that NOT a male!!!! If he saw female still in there he shouldve asked the female employee!!!!!!I have yet received an inquiry into this matter. Is this situation being researched? How do you know you this hasnt happened before and/or continuing to happen?I have teenage daughters who change, shower, use the sauna etc...they arent going to feel safe!

Mi
Review №49

Overall the gym is beautiful but I wasn’t informed during the summer the gym is so crowded and messy that I haven’t been there again since the summer started. The pool area was a mess. Food everywhere even in the pool. The locker rooms were horrible and no one cleaned up behind themselves. I was so disappointed 😞. This is supposed to be a upscale gym which I pay a lot of money for and I haven’t been there in months but I still am responsible for my monthly payment.

St
Review №50

Weve been members for about a year and a half and love it. They allow you to freeze your membership if you have to. (we did over the summer because we were traveling). The staff is helpful and 99% of the equipment is in super shape.

A.
Review №51

I have been with Lifetime Fitness at Berkley Height since 2009. I enjoyed their swimming pool that was available to members. Unfortunately, this has changed as Lifetime Fitness is reserving most of swimming lanes for swim teams and for private paid classes.

An
Review №52

If I could give it a zero I would. Do not join this gym. They sell you on so much Bs, at the end- basquetball court is never available because they rent out to try to make more money, the pool just opened. You are not allowed to have guests- guests have to pay $30 a head for the facilities although when we joined we were told even in the summer you would be allowed to bring your 2 guests a month. Nothing is ever available. Sunday- if you plan a pool day with your children, forget about it. It will be closed by 6 your kids will no longer be allowed at the pool.Today again pool is external event therefore I cant take my kids to the pool.Waste of membership and false advertising because you do not get all the amenities as promised.

Br
Review №53

I love this gym! They have everything you could imagine to keep you looking and feeling great. I take advantage of the spa as well as the gym. The personal trainers, group fitness classes, and the yoga teachers are amazing!

Ph
Review №54

If you want to spend a lot of money and lose your hearing, this is the place for you. The music is so pumped up that your ears literally hurt. When you complain to management, they send you to a computer kiosk to insert your complaint, but they dont offer to help in any way. The manager told me that this is the way it has been for 8 years and was hardly conciliatory, his response was pretty much dont use the gym at that time. We took one cycling class months ago, and it was the same thing - music was so loud I wanted to leave halfway. Clearly management has been rendered deaf by their own loud music as they dont care to listen to their customers.

Jo
Review №55

Livingston location is a lot better. This place needs to be trained on how to deal with customers. Specially management they have no customer service skills. The store manager of this facility should be ashamed!

Ch
Review №56

The locker room is always a mess, the fitness floor is often too crowded to get the machines you need to use. You can only cancel by certified mail or going to the club, (make it as difficult as possible so they can keep charging you), then they charge you for one extra month after you cancel just to milk you for more money. When you call to discuss your concerns, they are hostile, speak over you, and refuse to speak in any way but their canned corporate responses. Their motto must be The customer is always vulnerable when we have their Credit Card Their whole vibe is how much of your money can we get from you. Do not sign up, its a black hole for your wallet. I want to post no stars but they wont let me.

J.
Review №57

GREAT FACILITY BUT STAFF NEEDS TRAINING:Ive been a member since it opened in Berkeley Heights and Ive enjoyed my experience there for the most part. Its clearly a great facility and I have no complaints about the upkeep. It offers everything I want in a gym and then some.The fees are high. And they do tend to nickel and dime their members. It is frustrating at times because they are so busy trying to get new members that it does sometimes feel like the existing members are pushed to the side and not treated with as much respect and consideration as they should be.My biggest issue, however, is with the staff. For the most part they are simply unfriendly. There are a few people at the front desk who ARE friendly, helpful and greet you with a genuine smile. However, once you get past the desk, the sales people are stoic and acknowledge you or say hello, the women who work the activities desk are hot and cold (mostly cold) and the trainers barely acknowledge you.I was told by someone that the trainers are supposed to say hello to members if they come within 5 feet of them. This is clearly not happening. The only time a trainer says hello is if they are looking for new clients which is not often. I could say hello and have a conversation with a trainer one day and the next day they pretend they dont even know you. Its bizarre.Im not saying Lifetime should be like Disney World but there should be a considerable amount of effort dedicated to training staff so that members feel like they are welcome. After all, we are there to feel good. If by any chance the new management happens to pay attention to reviews, please consider this. Make your members feel welcome. A member (especially one who has been around a while) should be called by name or at least made to feel like they are in a place that has positive, happy, friendly people around. When the friendliest people are the members, and the staff walk around with sad faces all the time, you have to wonder if they are miserable or if they just dont care. Either way, this one thing would make a tremendous difference in the way this club is operated.

B.
Review №58

Absolutely HORRIBLE EXPERIENCE thanks to the manager DANNA !!! The Manager DANA RUDE / ARROGANT / MISSERABLE / WITH THE MOST NASTY ATTITUDE THAT COULD POSSIBLE BE!!! They should have some staff meetings & learn how to treat people especially DANA.

ma
Review №59

Lifetime charges credit card with total disregard of my cancelation. I canceled subscription for my children two month in advance before the school start. They did not follow my instructions. Moreover, they insisted that I requested the children back in my account in September! 1 hours spent on the telephone trying to solve the mistake made by them. Charges still have not been corrected in my credit card! INCOMPETENTS!

De
Review №60

Ive recently rejoined this facility because there arent too many choices of good gyms/health clubs near my new home. Its a nice facility with lots of fitness options. For a higher end club, this one gets a lot of blue collar meat heads - slamming weights, talking very loudly laced with lots of foul language. These clubs can also get a bit dirty and not kept the cleanest. But, since its one of the fewer selections outside of the typical Planet Fitness - type gyms or cross fit clubs, ill most likely stay a member.

Jo
Review №61

The instructors are fantastic and always keep you motivated. I like that the place is always kept clean throughout!

Do
Review №62

Big building.

Pa
Review №63

Although a beautiful facility, it’s heavily overpriced but this compares nothing to the terrible staff. Went with a friend as a guest. I’m a knowledgeable lifter who was helping my friend deadlift and was harassed by staff with a written warning about how there is a policy about trainers outside of the gym aren’t allowed. I am not a trainer and after explaining was told my advice was “too good” when all I was doing was watching his form. Was later harassed and followed around by another trainer the entirety of my work out. Was considering joining. They will call you a lot trying to get more money out of you. will never go their again

Am
Review №64

Joined the gym at the beginning of year, might be there about 4 of 5 times on the wkend only. Today decided to bring mom as guest to check out the place. Front deck told me cant bring guest in sat and Sunday directed me talk to that guy curly hair with glasses over there. He told me per the person who scanned my club card she told me two weeks ago about the guest rule! What?!? She remember talking to me, how come I dont remember her?!? 1. Im not even there. 2. Even if I did go, the front desk will go out of way to stop me and tell me about no guest when I didnt bring any guest?!? Thats straight up lie! U can check my stats Im not a regular, how she remember me its beyond me.Im so annoy at this place, I have to get out of this freaking place. No guest thats fine! Dont make up things thats not true! You guys need to seriously train your staff for better costumer service. Ill make sure all my customer knows not to go there. Work is already stress enough, I dont need it from the gym, this is just not acceptable.

Ky
Review №65

Every Saturday morning there is a class in the main weight area and they blast hardcore rap making it almost unbearable. Florham park location is much better managed

Ma
Review №66

Could be a better gym if the focus on the facility instead of certain areas. The gym equipment and floors are dusty and dirty and the locker room bathroom are in need of a serious makeover. It is also annoying when the kids are running around like the entire building is their play area.

Pi
Review №67

I joined in August 2016, and decide to cancel my membership now. The staff tried everything to get you in, then various mistaken charges showed up. It took me a while to get everything straight. Now I am about to cancel my membership and was told that I cant. Why? They said I am on a loyalty membership. Thats not right. I paid $189 enrollment fee just to be on a month-by-month base. Avoid lifetime -- they are too aggressive on charging your money.

Ry
Review №68

Trainers are great, polite courteous and helpful. Highly recommend this gym.

Ni
Review №69

Update: they offered me $2000 refund and $900 worth of private swim class after I charge back credit card and post on social media. Changing to 3 Star.Original review. 1 Star.See my attached screenshot. My wife canceled her swim class on 7/5/2017 and according to their one month cancelation policy, her last swim class is 7/26/2017. They send us a confirmation email with all these information crystal clear written by them. And yet they continue to charge us every month for 5 months and $2930.71. When I caught them stealing money they refuse to refund me but offered 2 free lessen. I googled and found there are hundreds of similar cases. This is systematic fraud.

Sc
Review №70

I certainly like this gym, but something happened today made me feel like the gym is run by machines.Here is one star then.

Da
Review №71

Joined this gym a little over a month ago and I must say my experience has been great. This gym has so much to offer and it is never too packed inside. This gym has a lot of free weights, machines, cardio equipment and so much more to get any workout you need. Also the fitness and yoga classes are great. I highly recommend this gym to anyone. The staff is very friendly and professional. I must say my experience of dealing with Charone Shivers and Joe Lembo is very helpful they always go out of their way to make sure everything is going great and they help me with any questions that I have. If you’re thinking of joining a gym or just want to check one out you will love this gym. Just make sure you ask for Charone and Joe when you go!

Ja
Review №72

The gym has been dirty lately . Pool had been dirty. Equipment havent been maintained. Basketball court floor is warped. Gums on the floor. Ppl working here only care about their client and not courteous to other gym members. You ask for these items to be addressed and no answer from manager...

Ha
Review №73

This place has it all. Spa, Pool, Gym, Basketball. Very clean and spacious.

Se
Review №74

Used to love coming here for a late night workout. Now that they are no longer 24 hours, its a bit difficult for me to stay a member since i have a bit of an odd work schedule. Lifetimes former 24 hour facility used to help this out, but now Im afraid Im gonna have to discontinue my membership. Better change the info on the hours on the several social web pages to let other know of the new hours, too. 4AM-12 Midnight btw. Not sure why the 4 hours gap is there. I think its a bit dumb.

Se
Review №75

$100 bucks a month. Seems like a lot but heres what is included. Sauna, steam room, swimming pool, hot tub, every equipment imaginable, rock climbing, basketball, squash, mouthwash, shampoo, razors, shaving cream, towels, lockers, and most importantly, friendly people

Su
Review №76

Best staff, so convenient for me, so fancy!

J
Review №77

My family has been members since 2007, Lots of frustrations with the management at Berkeley Heights New Jersey . I am downsizing to one family member now. I waited for 2 hours from 8.30 to 10.21 this morning to pay the dues after last month payment was messed up still there is nobody thats trained to take payment. This is just one of the incidents that shows unprofessionalism and bureaucracy that does not serve its members right.

Li
Review №78

I have been a member in Berkeley Heights since the facility first opened. I use to love it. Unfortunately, in my humble opinion, it has deteriorated and let me explain how.When I first joined, the facility was pristine. There use to be an outside service that cleaned the facility. Now management expects the instructors to clean the facility, including the parking lot. Yes, I have several friends that teach there. The bathrooms are not well kept like they use to be.The facility use to have great dance classes. No more. The yoga teachers are ok but I am fortunate that I learned from the previous teachers who really took time out to teach proper form.The evening classes have been significantly reduced as if they no longer want to have members that work during the day. Monday - Thursday there were multiple classes until 9 PM, starting in 30 minute intervals in three different spaces. Take a look at the schedule now. It is not easy to locate the one page schedule on the website and I truly think this is because the reduction in classes is only seen on the one pager, thus it needs to be difficult to find.I have heard from staff that they force the staff to attend mandatory meetings but then tell them that if they get someone to join, they do not need to attend a particular meeting. That is how mandatory the meetings really are. Not a good marketing plan in my opinion.The dues continue to rise although the promise was that they would not, yet the service has dropped in value and existing members are not appreciated. The only service that has held steady is the cafeteria.I have gotten many people to join this facility. Many are now gone. I and others have complained to management. Management just listens and then does absolutely nothing. I would not recommend joining this facility. It use to be worth the money but now is not. I am seriously thinking about visiting a competitor in Summit.It is important to note that other locations may not be as bad. I am speaking only regarding the Berkeley Heights location.

Cr
Review №79

This place assumes that fitness is the only thing you have going on in your life. Forget about a job, a life, a house, etc. I was charged $329 for nutional consult, and lost most of it since I couldnt make the 6pm Friday evening meetings that apparently were the only times available. The personal training sessions occur at times that are equally inconvenient, and a large amount of the gym equipment is unavailable during peak gym usage for classes. Save your money. There are a host of local gyms that offer similar service and the convenience you would expect. I must have sunk approx. $800 over 2.5 months, $400 of it was for services I could not use since I wasnt available to use it. Apparently, you get billed for those services whether or not you use them. I call that fraud to be honest.

Ed
Review №80

Lisa let me know if you get a nice place in summit with lower priceLife time is getting to price.

Da
Review №81

The staff helped me in my holiday gym transition phase from home!

Ni
Review №82

I love this place I wish only to have more time to spend and enjoy great people

RW
Review №83

Great gym, lots of equipment, cafe for food, drinks, full size pool, locker rooms with showers, sauna, steam room etc

Es
Review №84

Like usually good stuff, but needs to be more cleaner

Pa
Review №85

They are legit, if you cant continue they dont give you any fussing or questioning. Good business and great staff!

Br
Review №86

Pretty solid gym. The price is pretty aggressive, but you do get a lot. Ive used the trainers here before. When I worked out with the experienced trainers, it was a great experience. I go to 3 classes during the week. I find the workouts to be challenging and a great use of the time during a lunch break. Classes are well attended, but not too crowded. Some of the barbells have some serious wear and tear, but nothing that prohibits their use. The cardio equipment is diverse and plentiful. My only complaint with the cardio equipment is that they are setup parallel to the windows instead of toward the windows. The view would be preferred. The free weight section is pretty good. The weights are plentiful and go beyond 150lbs per dumbell. The price of membership does not weed out those who workout on top of the weights though. The machines are all pretty new and in good working order. I think I have only seen 1 or 2 machines down for maintenance. The showers are pretty good. They did a big refurb a couple months ago which cleaned the grout etc. Some of the shower heads were put back in crooked and there is some messed up grout, but overall its pretty nice and well equipped. Again, the facility cant change its members. Guys leave towels on the floor in the showers or on the benches (there are plenty of places to put them in a bin) its rare for people to rinse out the sink, and other things you cant imagine people do in their own house. There are pools, a salon, cafe and childcare, none of which I use so I cant comment on.Overall, great gym but pretty pricey.

Al
Review №87

Why is the membership not discounted the months of December and January for existing members if you are going to close during the holidays rather than May your employees time and a half. Very inconvenient.

Ma
Review №88

Be careful of your wallet. This place is not above anything, including unauthorized charges to your credit card, to make a buck.

Ry
Review №89

Very nice facility with helpful staff.

Ka
Review №90

I hated the way, they will charge your account for next 8 weeks if you are just few hours late for cancelation and even they don’t allowed you to do it by phone.This club is so expensive for family and the service is not great.

Av
Review №91

Awesome gym/spa/swim center

tl
Review №92

The gym’s pool is very crowded and always reserved after 5 pm until 9 pm by swimming teams.

Go
Review №93

The most slippery basketball court I have ever played on...also lighting in the gym is depressingly dark....its crazy that a gym which such high membership fees is under such poor management...will never come back unless I receive an alert that at least the floor has been fixed

Mu
Review №94

Clean place to lift. But unfriendly staff

Da
Review №95

Ive been a member for close to 10 years. I just decided to cancel and was told you have to either come to the club in-person during office hours or send a CERTIFIED LETTER by mail to cancel. (and no, you cant cancel through their online portal) Outrageous.UPDATE: Contrary to Lifetimes reply on this review, the manager at the time repeatedly insisted that ONLY a certified letter would be accepted and I dont appreciate the attempt at revisionist history.

Ha
Review №96

Its good, but when I was at the day care (2009) there was a guy that kicked me out for building.

Br
Review №97

Offensive lady called me a racial slur. If she does again, Im reporting her.

An
Review №98

It’s the best

Ca
Review №99

I love

La
Review №100

Nice pool with slides for kids!

Information
71 Photos
100 Comments
3.6 Rating
  • Address:25 Connell Dr, Berkeley Heights, NJ 07922, United States
  • Site:https://lifetime.life/life-time-locations/nj-berkeley-heights.html?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 908-665-5911
Categories
  • Gym
  • Basketball court
  • Spa
  • Yoga studio
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–9pm
  • Wednesday:5am–10pm
  • Thursday:5am–10pm
  • Friday:5am–10pm
  • Saturday:5am–10pm
  • Sunday:5am–10pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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