Very rude people, once we arrived they don’t even say hello, they made imposible for me and my family to go in my family are members but I guess they don’t like Latinos in there after they made us create accounts for guess pass they said you going to pay $20 dollars just to go in for 1 hour! I don’t think is worth it, mind you some customer Jeff walk in with his guess and shouted to Ted hey this are my guest Ted and Ed said oh ok welcome without asking a single question but to us they put some many obstacles I felt so discriminated, I feel they were races if I said this is because the face expressions can tell everything I don’t have to be a psychologist to understand what is going on!!! the way they both addressed to us the remarks are not necessarily as Ted ask me to step to the side bc I’m pushing. Once I addressed my concerns and how I felt Ted run to called his manager which was unnecessary bc he was very unprofessional, less care and visibly told me this is who we are whether you like it or not, all I need it was to be treated fairly and with respect I’m not asking for anything free. There is not customer service skills unless you are white

It is a BEAUTIFUL facility! I work at The Summit Y... That was the first time I have ever been there. The staff was professional and polite. It is a AWESOME place to go to.😇

Helpful & friendly staff. Great layout. Very clean!

For many years I have been a (Summit Area) YMCA camper. I began doing camp when I was 3 yrs old (2012). The camp counselors are very friendly and helpful to us children and I always would love to give (all of) the counselors hugs and complements. I will do (Summit Area) YMCA camps again next year (in 2021), I JUST CAN’T WAIT!!!!!

Lived near this Y for many years now and have always been impressed by their excellent service towards the community. They opened their doors during Hurricane Sandy and provided a warm place with electricity for many people. Child care service is outstanding and the gym is always clean and well stocked with equipment. Couldnt be happier!

Great facility and costumer service.

Good luck trying to play basketball. Open only early in the morning (5:30) or for short durations during the day. Saturday cant use untill 5:30 pm due to liability cencerns (supervision required).

Great facilities and I love to workout there. It is popular on Fridays but overall it is great! Friendly staff!

I like the he gym and the staff, they are always friendly and helpful. There are plenty of machines. Many extra circular activities.

Berkeley Heights YMCA has everything I need. It is complete and staff is indeed friendly. The opening hours are great for pre or afterwork workout. The only thing missing is a swimpool - you have to go to Summit or Lifetime for that (you pay $3 more for the former - the latter is more expensive)

I am a store manager at Verizon Wireless in Warren New Jersey. We are having a backpack giveaway for the kids with school supplies inside of them on July 30th on Saturday. I called the number on 7/28/16 at 12:20 pm. I spoke to a person who answers and tells me to hurry up he has another line and we dont need any book bags for kids we dont like you and dont care about your book bags for kids.What a rude person. I wouldnt want my kid to go to a place like this. Who have ignorant people working.

Small but has what I need. Friendly staff. I cannot understand the disgruntled review.