We have a store in Pasadena, California in United States, and we bought at Briot Machine 2 years ago. We called Briot USA for the service for more than 10 times. We were in Las Vegas Vision Expo recently, they promised us contacted.Until now, no one has answered our call.We need repair and replacement parts immediately.We hope that sending an email to the office of the company in France, you can help us to send help.Thank you very much and we welcome your response.We have a store in Pasadena, California, USA, and we bought a Briot machine 2 years ago. We called Briot USA for service for more than 10 times, we were at Vision Expo Las Vegas recently, they promised to contact us.So far, no one has answered our call.We need repair and replacement parts right away.We hope that by sending an email to the office of the company in France, you can help us to send help.Thank you very much and we are waiting for your answer.