Such a lovely place with amazing staff. If you need any ski related stuff just go here, you wont regret it.
They are so nice and helpful. Like genuinely nice and helpful. Prices can sometimes be higher than other stores but they will price match when they can.
Colin at the tennis shop was fantastic. He took the time to explain and clarify every detail of the rackets that I was interested in and was able to string my racket on the spot and even walked up to find me while I was browsing and waiting for the stringing to be done. Great energy and didn’t try to sell me something I didn’t want or need. Ask for Colin for all things tennis!
OMG. Best service ever! The absolutely best place to come to for all your winter needs. Colin was super knowledgeable about everything snowboard-- shoes, what type of board to get even the type of bindings that suit my husband and I needs. Cant say enough about our outstanding service and attention to detail. Thanks Colin, because of you well be back for years to come. 10 stars!!
Great service and amazing staff! Very patient and highly knowledgeable staff. They helped me with restringing my tennis racquet and helped me choose a right racquet for me. And they offer demo racquets to try before you buy. Loved the experience. Sturtevants is my choice for all tennis needs. Highly recommend it!
This was the only place in the area that had an in stock wakeboarding bag for travel. I called and they put it on hold for when I came in later. Great inventory and very helpful!
Impressive selection and incredibly helpful/knowledgeable staff.
Sturtevants is THE BEST place to go for any if your Ski/SB needs. The Customer service is nothing less than Excellent!Best place to go for boot fittings and custom heat mouldings!!! Their entire boot and custom fit department has tons of experience to get your fitted correctly.
Ive been to Sturtevants a few times to get modifications to ski boots. The staff is extremely knowledgeable, helpful, and friendly. They dont just fix your problems, they also teach you about the boot fitting process so you can make more adjustments yourself in the future. Ive definitely gotten better service here than other local ski boot shops.
A visually impressive place, full of staff that is ready to do their best for their customers. My ski boots needed screws, a tongue with a popped rivet and a buckle that was bent in a collision when a girl T-boned me so hard my boot was unbuckled. I was accepted without the appointment they prefer to better care for customers. Erik, in tech, actually enjoyed the challenges my foreign boots presented as he used his skills to professionally restore total functionality. He showed me online where to order parts with the specifications to restore all to original cosmetics. Price, skill, selection, and customer focus rates more than 5 stars!
Our experience the last two visits has been amazing. We purchased ski boots the first visit. Jake was super knowledgeable and really patient. Today Ryan helped us purchase skis, poles, and bindings. Again, super helpful and knowledgeable. Their prices are great and service is fantastic. Great place to buy ski equipment.
Awesome place! They are the only one store carries stockli skis in Seattle area. It would be wonderful if you could carry more brands in future such as DPS. Boots fitting staffs are also very professional!
Bought a onewheel, service was amazing and test ride went about as well as it could have for a first time rider
Great place! Ian is extremely helpful, and was able to accommodate the last moment for their stringing service to help me to play my match on time!
I bought a snowboard with boots and bindings in the off-season and got a decent deal, but really I got some great advice! First year out and I love my board and boots and everything - I have total confidence in my equipment.After a month in, the BOA lace broke. This was because I would rest the board on my boot while going on the lift - Ive since started to rest it on the back of the binding. I took the boot in and they replaced it right there free of charge. I will continue to purchase all my snow stuff from sturtevants.
Awesome selection, you would hardly know it was picked through from the Christmas rush. Excellent staff and service. Prices are fairly standard, youre here because they have what youre looking for, not the sale price
This review is for the shop: Very pleased with the workmanship, expertise and the precise binding installation on my new skis. Well done and on time. I will recommend to my friends.
Thanks to Ryan who fit me into a pair of Nordica Pro Machine 120s. He spent a lot of time finding the right boot for my foot and modifying the shell where needed. After day 1 in the boots I am stoked. The boots fit and performed perfectly. Sturtevants is the best!!
Lauren Paine was incredibly helpful and informative and super polite and mega kind when dealing with someone who had no skiing knowledge. Eric also was extremely helpful and knowledgeable and the staff was very patient. I would really recommend seeing Lauren, Eric and Otto with anything related to skiing as you can feel their passion to help the customer
Great local Eastside Store for all Sports enthusiasts. Always fully staffed with enthusiastic knowledgeable staff members willing to assist and recommend the right equipment. Dealing mostly with tennis, skiing and watersports. In addition to selling new equipment they are also servicing tennis racquets (stringing), and skis.
This place is so amazing! I visited to check out a product that they had just sold the last of. They thought they might not get more infor months, yet they called to say They were able to get the product I wanted within days and they took my name down and called me the moment the product was available. They set it aside so It was on hold for me for up to 48 hours and then offered me my choice of colours when I arrived. I am so happy that I found this place online by chance. I didnt know they existed and I was shocked at how big and beautiful the store was inside. They have every type of sports gear you could imagine from snowsports to watersports and everything in between, especially rarer items not carried elsewhere. Not that there is anything wrong with larger chain Sporting goods stores for supply and selection, or basic sports. However, the selection here was so much better and the staff handled my sale as if it was the only thing in the world that mattered. I would also like to add that I worked with several different sales people between selecting the product and tracking it down until the shipment was in hand as well as reaching out to me the moment the shipment came in. They followed through on every step of the way. I could not say anything better about this store. Go here If you need anything sports related, and if you prefer to be treated well by store staff! You will be so happy you did! ❤🧡💛💚💙💜💝 😍THANK YOU STURTEVANTS and STAFF!!!
Excellent Customer service! I bought new FT ski boots and bindings. Ryan was very knowledgeable and helped me into the boot that would be the best fit. Ryan also fitted the boot to my feet to make it a perfect fit.I came back a week later and had the binding fit to my skis. Ben was friendly and very helpful and was able to fit me into the schedule as I had come from a distance away! Made my day!Sturtevant’s is the best place to buy any of your ski or snowboarding gear! Excellent and knowledgeable people that really care about their customers!Thanks again Ryan and Ben!Can’t wait to shred!
Excellent staff for both skiing and tennis
The best place for all your tennis needs. The staff is very knowledgeable and helpful.
I originally came here two years ago to buy ski boots. I have very large feet, which makes it very difficult for me to fit into even the larger ski boots. I have come here multiple times to have my ski boat re-shaped as I have no other option, and without question I have been helped every time! Thank you guys, as I may be able to ski pain-free in my feet for the first time in years.
Kudos to Ben and Seth in the ski shop downstairs. I brought 3 pairs of skis to them about an hour before closing time a couple of weeks ago, asking to have the bindings adjusted to my newly purchased ski boots. One of the 3 pairs needed a remount. I expected to have to leave the boots and the skis for pick-up at a later date, but they did the job with all 3 pairs right then and there, with a smile and genuine interest. They even scarped the storage wax off of the skis. It was so convenient and customer friendly. Needless to say, I will be a repeat customer.
Doug was amazing and spent a lot of time with me to get boots that fit me well. Ive had such a hard time finding boots, so Im excited to ski them! No better place!
Great range and advice. The sales staff know what they are talking about and were happy to spend the time it took to fit us with the right gear.
Ryan did a great job fitting my wife with a new pair of boots to match her feet and her skiing style!
I came in struggling over which snowboard I should get, having already done a bunch of research and my guy Taylor was super kind and knowledgable in helping me determine the + & - of all the boards I was deciding between. Also, the performance exchange garauntee is a great policy if you are not able to demo and are still deciding between two boards! S/o Taylor!
When you enter the shop, you are greeted with a smile and assigned with a pro snowboarder / skier.Taylor (the employee who accompanied me) explained EVERYTHING with a LOT of patience. I am a beginner to snowboarding with many questions, so you can imagine the patience he needed.After we found all of the gear, Taylor helped me with installing the bindings.Thank you Sturtevants and especially Taylor for helping me with finding the best gear for me, it was a lot of fun.
Great service for snowboard gear. Would recommend getting boots here since they have fitting guarantee.
I went to Evo in Seattle to try on new ski boots and quickly realized why I always end up at Sturtevants when I need new ski gear.I stopped in Last week and got fitted for new boots by Brian J. and the service was excellent! Will definitely be coming back in the future. I always recommend Sturtevants to friends! Best place!
Very friendly staff and good selection
Bought brand new Ski boots from Sturtevants. I am an advanced skier. I have never bought new boots so I was not sure where to buy boots, I had called around before going out to look. I spoke with Ryan at the Bellevue store prior to arriving. Ryan was so knowledgeable and asked me all the right questions, I was so impressed I drove straight there. Once I arrived I met Ryan, the boot I originally wanted he said I would be miserable in because it was too narrow of a boot for my feet and I found out after Ryan measured my feet I’m a 3E.Ryan was very knowledgeable about the boot that would best fit my feet and the boot I chose was like a slipper before and after being fitted. Ryan educated me on boots and boots styles.I’m so thankful I was able to meet with Ryan and have him fit the boot to my feet even molded the inner boot. This will be best boot I have ever had. 5 star customer service! Excellent! Can’t wait to shred!!
The experience of custom fitting my ski boots was absolutely great. Many thanks to Lucas for all his help! He paid close attention to the issues with the calf fit and found two tweaks to take care of that. On top of heat molding the linings, he also taught me a bunch of beginners tips on how to maneuver the boots more easily, the type of socks and the length of thermal pants that further help the boot fit and answered all my questions. It was a full package. Thanks again!
Really large selection and very good boot fitting staff
Stopped in today to look for a snowboard for my 11 year old son. I will admit it’s a bit overwhelming to dive into purchasing a snowboard, bindings, boots, attire and all the extra little supplies that go with. The place was busy and the parking lot was full! We were met immediately in the snowboard and boot section by an employee named Taylor. He greeted us and asked us what he could help us with. He answered all our questions, educated us on boards, boots and bindings. I am very thankful to be able to go into store with an employee who is 100 percent knowledgeable about his work place. This guy.. Taylor made our experience top notch. We left there and felt completely satisfied with our purchases. We did go to other larger stores before this and had employees that knew nothing about what they were selling and left without purchasing items. We will be going back to Sturtevant’s for future purchases!! Way to go Taylor!
Love these guys, they know their stuff. Jonathan is fantastic! Very knowledgeable and helpful staff. I’d definitely recommend this place
Good gear. Relatively lax Covid protocols: plus: hand sanitizer at the entrance and everyone is wearing masks. Minus: difficult to maintain distances while shopping for gear, and sanitization of touched gear is not rigorous.
I got my tennis racquet restrung here last year. Costed me about less than 20 bucks for stringing cost, I had my own string from Amazon.Fast service, quick turnaround time. I am going to use their service again.
Love this place! Bought my ski boots there and they custom fitted everything. I’ve since been back twice for small tweaks here and there, and they spend the time to make the boot fit just right! Skiing is so much more enjoyable because of them spending the time (HOURS) to make sure my boots fit perfectly. I will never buy from anyone else! Thank you Sturtevants!
Tayler and team went above and beyond from my initial purchase to my second visit for my snowboard boot molding (free w/ purchase). Wonderful shop, great team great conversations with Tayler & rest of staff, + good deals, support local!!
Chad was very knowledgeable and patient while we shopped for ski boots
This store and its workers were incredibly helpful! I have a unique leg shape for ski boots, and the staff working with me was so patient - they spent 2+ hours helping me find the right boot, mold it, and make additional adjustments just to make sure I would be 100% satisfied. In addition, they ensure that if you have any issues during the current ski season, you can bring the boots back and they will work with you to make them a great fit! Exceptional customer service! Im so excited to get out there and ski longer days this season because my boots will actually be comfortable!! Thank you!!!
Phenomenal friendly service by everyone we interacted with, especially Tom. Everyone was patient and knowledgeable to listen to what kind of skiing I liked and explained what equipment would suit me best. Then went and picked out the best gear on an incredible sale.
Friendly service. Appreciate the virus precautions. Purchased ski jacket and ski pants. Happy 😊
Came here to get a pair of ski boots for my wife, a first time skier. The experience here was definitely a boost to my wife’s morale of learning skiing. The staff Jeff’s expertise and positive attitude are both impressive. We left this place with satisfaction and the perfect boots - my wife never complained about boots again and she has no needs to worry about those rental boot nightmare ever. Thank you!
Always amazing service. Bought some boots here and they didnt fit quite right. They took very good care of me. They worked on them customizing the fit for me until they were perfect. Excellent staff that has so much knowledge.
OUTSTANDING!!!! Auto was amazing with time and patience with questions great guidance for what we were looking for. Great customer service clean store great atmosphere Ill stop myself because I could go on and on !!!
Great place to get your gear. Awesome and really helpful, experienced guys helped to choose appropriate gear and set it up quickly and professionally.
Sturtevants provides excellent customer service and professional knowledge in snowboarding and skiing as well as other sports categories. They greet you as soon as you walk in the door and every employee that passes by you says hi and it asks you if you need help. Ive had custom boot work twice and bindings mounted with a thorough tutorial afterwards. Will definitely keep coming back. You should, too.
I am so glad we happened to stop here. Brant helped Elliot and I find a great deal on some ski boots and was very thorough in helping us out. He answered questions we didnt even think to ask about! I will gladly give my business again to them, they are awesome. Thank you so much for your help! Looking forward to coming back in.
Best place to buy ski and tennis equipment!In case you have questions... go there and just ask. Youll be amazed about the details and how knowledgeable this guys are.
This place is the place to go for all skiing needs!! I bought all my gear there and they were so helpful. Today, I went to have my boots custom fitted after a year and a half of discomfort. JR went above and beyond helping me get them fitted correctly and it was NIGHT AND DAY! He gave me the best customer service I think I’ve ever had. Thanks so much to JR and the Sturtevant team :)
Just wanted to say thanks to Otto and the great service I always get from Sturtevants and Ski Mart next door. I took in some OLD ski boots today because Ive started back with my young kids. The left boot was killing me and he took care of it and made sure I was satisfied with the fit. Thanks again.
This is the place to go for all of your snow sports needs. Ive been coming here since my wife taught me how to ski (5th season now). They have an excellent boot fitting staff that will go the extra mile to make sure your boots are fitting properly, and as far as Im concerned their customer service is second to none. I highly recommend Sturtevants!
Bought some late season water sports gear. Friendly, helpful staff and large selection. Totally forgot about the downstairs, huge store. New snow sports gear is there and more showing up. Grab some last minute summer fun and get ready for winter. Good parking (front side and downstairs back side so lots of room).
I rarely write reviews but today I feel compelled to do so because I was so amazed with the service I got. Eric spent 2.5 hours fitting me for new ski boots and I was blown away by the level of precision, patience, and care he demonstrated during the entire process. I have been trying to get new ski boots for 5 months now and have bounced between ski shops. I am between sizes with boots, and all the bootfitters I visited would tell me to get the smaller ones and that they would heat mold it to make more space. I didnt believe them because the boots felt so tight when I put them on, and they would never actually prove to me that they could fix it. Today, Eric said the same thing as all the others- I should get the smaller boot. BUT without my asking he immediately told me he would show me, and spent a solid 15 minutes heat molding them to expand them. I am very picky with details and have very difficult feet to fit, and he had to do a total of 5 different heat molds, each aimed at different points of the boot. I am sure it was tiring for him, but at no point did he show any frustration or make me feel rushed, even when the store was about to close. I havent worn the boots out on the slopes yet but I am pretty confident they will feel great. And if they dont, I am confident I can go back to Eric and he will address my concerns until they feel right :).
Ben K. provided outstanding service at the Sturtevants sale last weekend. Ben was friendly and knowledgeable and helped my boyfriend Rich select a pair of Volkl skis. His expertise was appreciated. The skis worked well for Rich at Whistler this week.
An expert boot fitter found a boot for my narrow feet. When I returned with my skis, Tracy worked me in for boot binding check immediately so I wouldn’t have to return from Seattle to pick them up.Great - service!
Best ski and boot fitting shop on the Eastside, maybe the entire Seattle area. Excellent selection of gear with great prices, but the knowledge of the staff is what really makes them shine. Been using these guys for our family ski needs for over twenty years, and I cant imagine a reason to go anywhere else.
Very nice people. Helping customers is their first priority.
Great place with very knowledgeable staff members. I was buying skis for the first time and I felt like they were not just trying to sell me something. The guy who was helping me (Lucas?) Made sure to listen and explain what type of ski I should be looking at and why. Ive been going to sturtevants for years for tennis and now ski stuff. Will continue to come
There is nothing like walking out of sturtevants with your new boots and skis and seeing literally the first few flakes of snow on a dry day fall from the sky.Vaun hooking me up with boots, Jeff teaching me about bindings and tuning, Megan and the other guy that helped me at the counter when my cards werent working... they were all awesome. The store was crazy busy with people wanting to chase the opening season and shred all this perfect gnar thats been dumping and I saw a very patient and able staff, very willing to help and considerate of others time, no matter how stressed and rushed I or anyone else in the store felt. I dont care what people have to say, they deserve absolutely no negative hype. Definitely recommend this store over all the rest in northwest Washington. #buylocal #supportlocalbusiness
Great customer service, came in and bought some items off the sale rack 50% off that would have been full price and out of my price range. Great experience, great staff, and just good people overall. This place will outfit with you with all your winter and summer outdoor sports attire, they have great brand selection and custom fitting for your skis, snowboards, and surfboards.
The incredibly knowledgeable, experienced and patient staff spent more than 5 hours combined to find the best fitting snowboarding gear with us. We visited 3 times now, left with stuff, came back with stuff, left with different stuff, just because we couldnt make a decision. We really enjoyed our time there and are sorry for being such annoying clients 😋
Professional and attentive customer service.
Yes I follow the law and wear a face mask but to tell us we cannot come in if my husband does not put their hand sanitizer on his skin when he has serious skin issues is not ok. We will gladly spend the 1500+ we drove an hour to get here to somewhere else. This is not ok.
Best customer service I have encountered in my decades of buying online. They went out of their way to ensure my order would be delivered in time for Christmas. I was ready to pay for additional shipping and they found a way to do it at no extra cost. Truly professional. Highly, highly, highly recommend.
I do appreciate businesses that comply with state rules and require customers wear masks. I do appreciate businesses that provide access to the additional protective means for their customers. Upon entering Sturtevants (wearing mask), I was immediately called out and presented with an ultimatum that you HAVE to use our hand sanitizer or LEAVE. While I can argue that its not state rule and not the health experts recommendation. That FDA states that hand sanitizers are not proven to threat COVID. That a lot of people might have skin issues from using sanitizers. At the end that we do not know about the liquid you have in the bottle and of its origin and ingredients. But Im not going to, as its not the point. I just fail to understand why the first sentence I hear upon entering your store is a threat to be rejected service if I do not comply. It didnt feel like care for health and safety but opportunity to exercise authority for your representative. Ok, as you wish - I will take my money elsewhere now, and will advise my friends to do so. And no, Im not going to return to your business when restrictions are lifted, because I dont have problems complying with state rules and trying my best to keep people around safe. Its not restrictions that are the issue.
Sturtevant’s is fantastic. Very helpful and friendly. We were very happy to work with Brittany. She got us dialed in on all of our snowboard gear and was very knowledgeable. Always eager to go the extra mile when we were trying to find that perfect for. Each time we come in we look to find her as she has made our shopping experience very enjoyable.
Huge selection of gear. We were blown away at the selection of kids gear. We have been everywhere looking for clearance snow gear for the kids for next season and no place had anything. Then we went here and they had an entire upstairs filled with gear.The staff here was so nice and helpful. I love REI but I will only be shopping here for ski stuff from now on.
Their boot fitting service was amazing. The manager was somehow able to help 4 customers at the same time and provide everyone with good service. Prices dont seem out of the norm.Will surely come back when I need new boots or skis.
This place is great! They have a great selection of product, certainly some of the best snowboarding boot selection I’ve seen. Dan helped me find my boots and it was some of the best customer service I’ve received! He was busy yet still gave me a personalized experience. Thanks guys!
Love this place! I dont usually leave reviews but these people are really nice, knowledgeable, and extremely helpful. The guy who helped me decide on my skis a month ago recognized me and knew my name which is both amazing and a testament to the service you get here. Recommend this to all my friends looking for new gear.
I came in late in the day close to closing time and I was very impressed with how everyone in the shop was so patient and helpful! David did an excellent job at finding me the perfect fit for my ski boots. I tried on several different pairs before finding the best fit and he is a true professional. Michael also spent a lot of time helping my wife get fitted for her ski boots and they stayed with us well past their closing time to help make sure we got everything we needed. Needless to say this is the only store I will shop at for my ski gear/equipment as long as I live in the Seattle area. They are amazing people!!
Amber is amazing!! First time working with Sturtevants and was trying very hard to find a specific pair of goggles online through the website and google Could not find them. Amber took over 30 min of her day to track down these goggles and ship them to me over the phone and was so nice about it. First class customer service, have became a Sturtevants customer for life because of Amber.
JR was amazing! I purchased my boots last year and there were issues but I was just dealing with them. He asked me specific questions and got to the heart of the issues and had remedies for all of them. I was so appreciative of the excellent customer service. We just spent a week in Whistler and his craftsmanship was a game changer. My feet were going numb before and now they are the most comfortable (yes I used that word in relation to ski boots) boots I have ever had. Thank you JR!!
Same great people, new location. The new store feels a little cramped but they still have the great service and selection as before. Parking is fine as well. Although theyre no longer a true local store, Sturtevants is still a staple for ski gear in my opinion. Good selection of brands and models for clothing and gear. Most important the stellar customer service.
Great store with very nice and more importantly, knowledgeable staff!! Great Sale going on now too, so go in and Tell Michael, Tim sent me.
David was incredibly helpful and found me the perfect ski boots! Fantastic customer service and advice.
Spent hours getting my son fitted correctly in ski boots. This is the best shop in the Puget Sound when it comes to getting quality gear sold to you by someone who actually knows what they are doing.
Truly amazing customer services. For the love of the sport the team there takes their time to get you the very best fit possible. Their experience and professionalism is outstanding. I highly recommend a visit to Sturtevants.
Great boot fitting experience w/ both Austin and Tracy. They know how to work any boot to fit your foot. They had to do some work on both my liner and insert but now feels like I could wear them to work.COMFORT is KING on the hill for sure!Really appreciate the great service and know how.Goes a long way!
Amazing selection of gear for skiers and snowboarders. A great selection of childrens gear as well. Very attentive staff that is plentiful but dont hover over you.They were able to get my moms ski bindings redrilled with new fittings overnight for ~$25. Good service.
Purchased a new set of snowboarding boots, bindings, and boards there a few weeks ago. Elliot, Erika, and the staff were extremely friendly and helpful, and even though it was a bit busy, made sure to accommodate me and help me through the buying process! Great customer service and a large selection of equipment to choose from.
We went there today to show snowboard boots and pants. The staff Dan at snowboard session is very helpful. Gives us good selections of choices and recommendations. We eventually came out with a new pair of Burton Moto snowboard boots. Love to do business with them again.
UPDATE: Sturtevants reached out to me about my poor boot fitting and made a great effort to find me the perfect boot. I was set up with Colin who really knew his stuff, easily the best boot fitting I have ever had. The boot selection at this point was very thin so I didnt end up finding a boot to purchase at this point. However, they did give me a refund on my original boot purchase and a list of great boot recommendations for the next season when the boot stock is better.-------------------So recently I went in to Sturtevants, went through their boot fitting process, and bought my first pair of (what I had hoped would be great) ski boots. Today was my first day trying them at the mountain. Turns out, the boots were not so great.My experience at Sturtevants:Walking into the store I was surprised by their selection, they had so much stuff! I started a boot fitting session with one of their teenager boot fitters, and he matched me with a pair of Techica boots 29.5 with 90 flex (I am 210lbs, 62, athletic, and a relatively aggressive skier). The guy seemed dedicated to selling me some boots and was confident that those were the right ones. I went to their counter, bought the boots, and was handed a receipt with a stamp saying essentially Hey guess what, you cant return these now. So no big deal, they seemed like nice boots.Fast forward one week to today, my first day trying the boots on the mountain. Turns out the boot fitting was not so great... The boots were floppy and would not hold my weight. When I got home my knees felt like I had just squatted a few hundred pounds with the worst possible form. My feet went numb within the first 10 minutes, and I couldnt feel my toes for most of the day. This is with the clasps set as loose as possible and some nice ski socks on.I went into this shop hoping to get fitted to the perfect pair of boots that could last me a good 10 years or so. In the end, I spent $400 on a pair of boots that make skiing a terrible experience.To sum things up:I got sold a pair of useless boots, poorly fitted, and told I would not be able to return them after my purchase. Seemingly, these boots were just fitted to me to get rid of boot stock before the season ends. Unfortunately, I can not recommend anyone to this place for ski gear, and would be concerned about any other products that relied on their expertise.If I were you, I would try one of the Ski shops in Seattle with more experienced boot fitters.
Great selection and prices
The team at Sturtevants is top notch and their experience along with their customer service is nothing short of fantastic. JR tailored my ski package to my style/needs, while schooling me on the art of boot fitting. Since working with him, Ive been able to ski harder and stay on the slopes longer without the fear of my feet hurting. JR - you rock!
I go there for stringing my rackets. They do great job and price is also competitive. They have a great demo racket program. This is my to go place for tennis needs locally. They match online price as well. Highly recommended.
Very poorly run. Was told it would be a few minutes to get help with ski boots. Left after waiting 45+ minutes without getting helped. Not acceptable to waste a customers time like that. If you are too busy to serve customers tell them a realistic wait time, dont lie. To me this is a failure of management at the store.
I drove all the way from Yakima to come to this shop because of a friend reccomending them. They hands down are the nicest, most helpful staff I have seen at a ski/board shop. Amazing selection of skis, boards, and boots of all sorts of brands. They took their time to custom fit me a pair of full tilt ski boots, and I have loved skiing in them ever since! Spend boots, but with that service and quality its worth it.
Super helpful & friendly staff. Some items a bit overpriced.
Love the boot fit guarantee. I have wide feet, and JR cheerfully worked to make the boots work for my foot. He took a lot of time and didnt hurry, made sure they felt good.
Want to give a shout out to Ryan at Sturtevants in Bellevue. Ive been long looking for a new pair of ski boots as the old ones were given me a lot of pain. Part of the reason is that my feet are wider than usual. He helped me to pick up the new pair at the Ski Bunker event. He is knowledgeable and experienced. But what impressed me the most is that later when I came into the store to get that custom fit, Ryan knows what he is doing. And more important, he made the whole thing effortless by streamlining each every step. I am in and out the store within 40 minutes with a properly punched right boot, 2 custom fit liners, and a ton of tips from Ryan