As I have mentioned previously, am a big fan of Cooley Smiles for my dental needs. All of the workers there are professional, friendly, and helpful and really show care that the individual is given the best care possible. When my teeth are being cleaned, the hygienist takes the time to point out areas that need special attention as well as affirming the result of my good habits of brushing and flossing.Dr. Aaron Cooley (and Dr. Brandon as well) does a great job assessing the condition of my teeth and has encouraged me to continue with habits that will slow down the gum recession that has increased for me with age.The receptionists take great care in helping me to understand things that are covered by insurance and what ultimately comes under my financial responsibility. They are great at reminding me of upcoming appointments and have always been helpful if I have had a question about anything.I will continue to have my dental needs served by Cooley Smiles. In the entire history of my dental care by various dental associations, Cooley Smiles has been the best. I wish that I could have had them for my dental care for many years prior.
Best experience with any dentist office. Always look forward to every visit. A++ in every way.
I have been to SO many dentists due to cavity-prone teeth/moving- Cooley Smiles is the best dentist group I have seen. First, the admin staff is responsive and on your side. They work with you to address all concerns and make sure you know costs on the front-end. The dental staff are great, cleanings are a breeze because they are so gentle with the teeth and gums. When making decisions on fillings or more advanced care (crowns, root canal), Dr. Kelly walked me through her logic on my x-rays and digital photos of my teeth. This meant I could see her rationale with my own eyes, rather than second-guessing if the treatment is actually needed. Dr. Kelly also follows up through email after major appointments to check on you, which I appreciate so much. Great people and dental/administrative practices at this facility.
I came to Cooley smiles on a recommendation from a friend. The staff is so kind and professional. They use state of art equipment to x-ray and clean your teeth. It makes the process of teeth cleaning much more enjoyable.
Such a great dental office and staff. The people and doctors there are top notch and they help you take the guess work out of your insurance benefits and provide a comfortable environment. Very friendly at the front desk. I finally feel comfortable and not anxious sitting in the dentist chair again.
Fantastic experience with all the staff and Dr. Kelly as always! I would never go anywhere else for my dentist.
I’ve been a patient for a year and am very happy with my hygienist Diana. I typically hate going to the dentist but she’s very gentle with cleaning, thorough, professional and knowledgeable. Very impressed at how friendly and efficient everyone is. I am a little curious though why this is the only place who doesn’t give out toothbrushes.
Great experience. They’re really honest and not greedy. They informed me that I really shouldn’t get my wisdom teeth pulled. I was told by a previous dentist that I needed to get all 4 pulled. It turned out I only had 3 wisdom teeth and they were all fine! In fact one would’ve been dangerous to pull as it was sitting on a nerve. I recommend this place!
As a 43 year patient of Cooley Smiles, I started with Dad, I have always received excellent care. The friendly competent staff is outstanding and Drs. Aaron and Brandon are consummate professionals.Paul Webber
Ive been going to Cooley Smiles for about four years now and love it. Everyone there is friendly and helpful every single time Ive been. I would definitely recommend them.
The medical and office staff at Cooley Smiles are very caring and attentive. I am new to this area, and my previous dentist in another state knew both Cooley brothers, spoke highly of them, and suggested I try their clinic. On my first visit, I was seen by Dr. Kelly, however, and she was terrific also. The Cooley Smiles clinic comes highly recommended and definitely delivers!
Convenient scheduling, friendly and professional staff. Clean and easy location (Factoria). Latest in technology and comfortable experiences.
Dr. Kelly is the best dentist in the entire northwest. She does everything she can to make sure patients are well taken care of. She is also hilarious. Cooley smiles is lucky to have an awesome dentist like her.
Best dentistry I have ever been to! They are all genuinely friendly, but also very professional and thorough. They make me feel like Im their only patient.Sonia T.Bellevue,, WA
Most people dislike going to the dentist, but I always look forward to going to mine even though I have very very sensitive teeth.The level of care is top notch, the staff and doctors are pleasant and very accommodating, the ambience/facility is perfect and very clean. Long story short, they care, and I love it! I highly recommend.
I have enjoyed going here for years. Friendly crew and knowledgeable specialist.
Thorough and pain-free care provided by professional staff who kept me informed throughout the process. Highly recommend.
Truly wonderful staff and I mean everyone. Dr. Kelly is amazing! Ive found dental care team for life!
Can’t say how happy I am with the work and care I received from Dr. Mindy Gerakos! The end result exceeded my expectations and gave me so much more confidence in my smile. I was nervous about having work done on my front teeth and that the results could potentially look unnatural. That wasn’t the case at all, and I was happier than I have ever been leaving a dental appointment. I would highly recommend this practice as the provider showed so much precision and detail in her work. Thank you for making a big difference for me!
I have been a patient since 1989. Service and consistency have been the reason I keep going back. Staff are friendly and professional.
The Cooley Smiles team is terrific! Very professional, thorough, and kind. And, I‘be never here a such a complete exam. I found my new dental family!
Been a patient for over 25 years. And my family has been patients for even longer. They are amazing and super friendly. Love Cooley Smiles!!!!!!
Great team that care, involve you in the decision making, truely listen to you, and are there for you. Couldnt ask for anything more!
Always so friendly and professional. Best change I made was leaving my old dentist and moving over to CS.
Love this place so much I don’t even brush my teeth anymore, just so I have to go back more often! Seriously though...awesome staff and service!
Apparently, more X-rays than insurance feels are necessary, but that was not mentioned during the visit. I only found out after the EOB arrived.
I love coming to Cooley smiles! The entire office is so kind and the doctors are hands down the best!!!
This was my first time at Cooley Smiles, they did a great job. Diana polished my pearls until they squeaked!
Great experience with Dr. Kelly and her staff. We have been with this office for the last 7 years. Thank you.
It was delightful! I was treated like family, well taken care of. I loved how hygienist recognized my home care regimen. I was delighted that I was not instructed to change small insignificant details from the process. Thank you!!! It was indeed delightful!
Professional, quality service, top notch dentist, hygienist and staff. Hygienist took extra time to remove stains from my teeth; thank you Cooley Smiles!
I like their staff and service. Sometimes I got lazy and really appreciate they reminders either through emails or phone calls.
Took me right away, everyone was friendly and professional.
I have been a patient for years and the Cooley team is incredibly attentive, professional and friendly. I highly recommend this practice!
Always a good experience, great outcome 👍
Great staff (gentle and friendly). Happy with my treatment plan, costs are reasonable. Only small issue I had was the time I was questioned about wanting nitrous for a cleaning (seemed insensitive); primary reason I chose the office (beyond proximity) was that its an option should I request it. Dr. MellIssa is wonderful and thorough! Highly recommend if looking for a good, caring dental practice.
Great visit! My dental hygienist Diana was fantastic, very knowledgeable and caring. My only knock is that this is my 3rd dental hygienist in less than 3 years. Would like consistency with that and if it were Diana each time going forward that would be great! Overall great visit, they got me in early and out early which is pretty typical
Cooley Smiles is always a strong advocate for my health and dental health. Everyone there is behind an enthusiastic effort to provide sensitive and attentive care. If anything needs attention they have a persistant appraoch to improve my dental health. And they are cosmetic sensitive.
As always, they took good care of my dental anxiety self. Thanks Cooley team!
I have always been very picky selecting a dentist office only because I do not like visiting! I am so very happy to have found Cooley Smiles. The Cooley brothers and their staff of dentists and dental hygienists are very caring and very skilled, and very friendly. It really doesnt feel like visiting a dentist office. Kudos to Cooley Brothers for running such awesome operation.
The best dentist ever...from a person that hates going to the dentist!! They have always been amazing, patient, and caring (pre-Covid) and even with the masks, extra sanitation measures, and general weirdness of this time they are still just as friendly, caring, and patient. Just had my first cleaning post COVID shutdown and they have installed multiple air sanitizers, both in the lobby area and at each dental chair, along with multiple hand sanitizer bottles throughout the space. They minimize the amount of air tools they use to limit spray through the air and do temp checks. The hygienist and doctors all wear face masks and face shields for extra protection. All of these measures help ensure safety for patients!
Friendly Professional and Caring.
Just became a new client last week and I was very impressed with the their customer service and thoroughness of my first visit! Things were explained to me so that I could understand what they found, potential procedures, next steps, and they made me feel very comfortable! No added pressure whatsoever! I strongly recommend Cooley Smiles if you are looking for a new dentist!!!
Best dentist experience you can have! Simone is by far the most caring, experienced, and understanding hygienist Ive ever had the pleasure of working with. She really goes above and beyond to make you feel comfortable and calm. As someone who has a lot of anxiety around dental work, I can tell you that you 100% want to work with Simone. I honestly feel like I can talk to her like a friend Ive known for years. Dr. Aaron is my favorite to work with as well. Hes incredibly laid back and funny which really just makes for an enjoyable experience. All of the staff is incredibly caring and kind. When I let them know I was feeling anxious about a procedure they were all very understanding, comforting, and uplifting. Honestly, it feels like walking into a room full of family who really cares that you are happy. Impeccable service and professionalism. Thank you for a wonderful experience as always!
I have been going to Cooley smiles for over 25 years and they have been my pretty much lifetime dentist .I love my hygienist,Judy she is the best. the visits and recommendations have all been good.I am moving and will miss them,hope I can find the same kind of care up North. Jamie Thurner.
Cooley has taken care of my family for more than 20 years. Theyre great. Brittany was a fantastic tech, cleaning my sensitive teeth swiftly and with kindness.
Every one there are just incredible. They are all true professionals! Everyone is so kind, and they all do a great job making you feel comfortable and relaxed.
I had my first patient appt. Diana, dental hygienist, is very thorough with taking pictures and explaining things to me. She also cleaned my teeth very well. However, I have some concern about the dentist, Dr. Melissa. She spent literally 60 seconds with me. She said that all my teeth are looking good then she took off for another patient. I do have very healthy teeth, so at that moment, I think its okay. However, after getting home, I remember my retired dentist used to inspect my gum and my bite. Besides my teeth, he checks to see if I have any oral health issues. Dr. Melissa did not look for that at all. So, if you are using them, do your homework and make sure they check that for you. Last but not least, the place is clean, and staff are very careful to keep everyone safe from Covid. I would have given this a 4 star if Dr. Melissa is not so sloppy.
The dentists at Cooley Smiles found that I have high blood pressure and advised me to see my primary care physician, and I did. My doctor put me on a vasodilator and fixed the problem. I’m so grateful to them for discovering this issue.
I always have a great experience at Cooley Smiles. Super clean facilities and the best people you will ever meet. Highly recommended.
Having been taken care so very well by Cooley Smiles Dentistry for over 20 years, I can honestly say that I look forward to visiting my Dentist more and more with every visit; so much that I was delighted to be there on my 51st birthday. Wonderful family practice with a wonderful staff!
The hygienists are not very thorough. The dentists are very aggressive in their treatment recommendations/replacement of existing enamel/dentin, even in the absence of pain/sensitivity. Fillings and crowns regularly cause my husband and sister in law pain/persistent sensitivity. While I have not experienced this, I have noticed that crowns/fillings have rough edges at the border with the host tooth material, as if extra glue wasn’t properly filed off.Other that that, I guess they’re fine? The office staff are nice and everyone is professional. Their COVID mitigation measures were adequate.Overall, they do the job for keeping my teeth clean. But I would hesitate to go to them with anything complicated.
I love Cooley Smiles. Everyone who works here is so friendly and they always make you feel so comfortable. It’s always been a great experience!
As always a great experience at Cooley Smiles. All of the staff are very friendly and they make going to the dentist not such a chore. Kelly was especially great at my visit!
Very friendly. Great environment! Wonderful people! And most importantly they do great work on the teeth. Nothing to complain about. Was in and out. Was really pleased that the cleaning stuff to polish they used did not taste as strong as some other places. Would recommend to anyone.
I get my periodic care here and everyone is nice. Good, consistent care. I recently had acute tooth pain and I called to schedule, hoping to be seen that week - they got me in same-day, I arrived early, they brought me right back, my dentist was out but I was evaluated by another dentist, everything was quick, my issue was diagnosed, treatment options were discussed, all my questions were answered, and I promptly received a referral to a specialist. That is as good as it gets! Highly recommended.
I appreciated that I was able to get an appointment so quickly. The front staff are great. Katrina was very pleasant and asked all the right questions. Dr. Kelly was also emphatic and knowledgeable. She diagnosed my aliment quickly, answered all my questions and was reassuring. My whole experience was top notch.
My family and I love Cooley Smiles. Our experience with Dr. Kelly, Yazmin, Judy and the Cooley Smiles has been outstanding.Thanks for your terrific dental care and customer/patient service.
Incompetent, pompous and be ready to have a lots of unnecessary X-raystaken.
Always a joy to see the team at Cooley Smiles!
My hygenist treated me extremely gently, and was concerned that I have not only a safe experience, but also an effective and pleasant one. They exercised appropriate COVID19 precautions and I felt completely safe. Also felt wonderful to have my teeth properly cleaned and evaluated!
My family had been with the Cooley Family Dentistry for more than a decade now.They staff are always friendly and helpful. Dr. Cooley and associates pay attention to detail and gives honest professional assessment for my dental needs.I would recommend this practice to anyone.
After 6 years of no dental visits I finally made the decision to setup an appointment and visit Cooley Smiles in Bellevue and I have to say I will definitely be scheduling all of my future dental visits at this place. Very clean office, very professional and patient front staff who answered all of my questions before the appointment. I was very nervous and anxious about getting my teeth looked at, but that quickly went away when my Dental Hygienist Megan began taking x-rays. She was very knowledgeable and took her time with my teeth cleaning and I didnt feel rushed. Dr. Mellissa then politely showed up and took a look at the x-rays and pointed out some areas on my teeth where I needed some dental work done and I then scheduled another appointment.Very thankful for this experience. Ill definitely be referring all of my friends and family to this place.
Great dentist and wonderful dentist assistants. Quick but thorough, personable, efficient staff, and wont try to do work that is not needed.
Fast, thorough and friendly... just what I want when going to the dentist. I love the text reminders.
I’m always pleased with the services and experience at Colley Smiles. I’ve been coming here for years and have never had anything but exceptional care. Many of my family members and friends also go to Cooley Smiles for their dental care.
Absolutely incredible service from the time I walked in the door to the time I walked out. They were thorough, explained each step of my examination, offered lots of advice for daily care & the best products for my personal needs. Great personalities working at this office - simply outstanding all the way around. Will be referring all my friends & family to Cooley Smiles.
Really appreciate their careful adherence to COVID safety guidelines for waiting room, check in & during my cleaning. Great job!
Created and mounted 2 great front teeth crowns. Great color match and shape. One crown came a little loose a year later and it was re-cemented quickly at no charge.Friendly staff!
I have been going to Cooley Smiles for many years. Most of the time its for a dental cleaning where they offer a foot or hand massage. What a treat to help you relax! However, the primary reason I go to Cooley Smiles is for the quality of care everyone provides. This past week I had an urgent dental situation and was taken care of within a few hours! Thank you so much for taking care of my family over the years!
This was my first visit and I will be retaining them permanently. Staff is genuinely friendly and the hygienist actually showed me x-rays on the large screen and explained the images. I believe it was Dr. Kelly that examined me and she was very friendly.
In October 2019, I had my third visit to Cooley Smiles - Bellevue. As with previous visits, I sincerely appreciated the professional, thorough and friendly care. From the warm welcome to the careful chair-side manners and dental services excellence, Cooley Smiles is the best dental office Ive ever experienced. I highly recommend the well-rounded team of dentistry professionals for individual and/or whole family dental consultation, preventative dentistry and other personalized dental treatments.Thanks very much Team Cooley Smiles!
The staff at Cooley Smiles is always friendly, professional, helpful, and efficient. We are always reminded of appointments, seen promptly, and provided efficient, but not rushed service, by kind, gentle, patient, and knowledgeable providers.
I’ve been going here for years and rave to everyone about how much I love going to the dentist. No one believes me until they go themselves. The staff is amazing and the experience is top notch. I will be bummed if I ever move and have to choose another dentistry!
Cooley Smiles is amazing! Everyone at the desk is friendly and they always remember me. My Dentist is Melissa. She is wonderful! She has guided me through my BIG plan for my teeth that works for us financially. She has helped my son and my daughter while they were in town. My husband now sees her as well. For the first time in my life I actually don’t mind going to the dentist. Kellie
Just had a cleaning and crown. Everyone there was very professional and friendly. Dr. Kelly was great to work with and worked quickly.
Professional, gentle, and thorough service!Very well prepared to address any pandemic concerns.
I always feel welcome at Cooley Smiles. The hygienists here are always gentle with their ultrasonic tools and dont hurt my teeth. Always in and out quickly as well. I love it here!
Cooley Smiles is a first class dental office. We love all the receptionists, hygienists and dentists. They take very good care of us. We love how up to date they are with technology and communications.
This place is great! The staff’s friendly, they have updated equipment and I didn’t wait long after checking in. The dental hygienist was thorough in explaining everything. So glad I found this place!
Maggie is a very thoughtful hygienist who was flexible with angling xray films to fit in my in my small mouth.
Wonderful experience from the time we stepped into the dental office. Friendly employees that made us feel at home. Dr. Brandon, Hannah, you are amazing! 😊
I have been coming to Cooley Smiles for quite some time and I would never consider going elsewhere; it took me years of trial and error until I finally found the professionals at Cooley Smiles! It all begins up front with their courteous staff. They operate very efficiently as they quickly check you in and prepare you to be seen by the Cooley dental team. I have to say that every Hygienist that I have had the pleasure of seeing were simply outstanding. I have always been impressed by their kindness, and the confident way they conduct their business, allowing them to be professionally engaging. An outstanding example of such a Hygienist is Megan. I just had a routine cleaning/check-up with Megan who displayed all of the above mentioned. I would highly recommend Cooley Smiles just based on the Hygienist alone, such as Megan! A very competent young lady who patiently answered my questions and provided sound recommendations related to my personal dental care. 5 stars for Megan who is certainly an expert in her difficult field. Not to forget the Cooley brothers, who obviously set the tone for their clinic(s) and provide top dental care.David M. P.
Cooley Smiles is awesome! Their office staff, dental assistants and dentists are very friendly and always making sure I’m comfortable. It doesn’t hurt that they offer an array of beverages or espresso drinks on your way out!
I highly recommend Cooley Smiles for the great care, quality,and the family environment they offer .Dr Brandon and the stuff are awesome!!!
Felt safe with the additional COVID19 precautions. Thank you!
Always pleasant, knowledgeable greetings by the warm staff upon arrival. I feel the hygienist do the very best job, and ANY dentist in this practice is SUPER! I can’t wait for my next appointment!
Thank you Simone for keep my teeth healthy and clean. Youre the best! Dr. Cooley is lucky to have you in his team.
Cooley Smiles really knows how to make you feel like you’re part of the family! They welcome you, are warm and kind and do a great job! Love this place.
The visit was wonderful as always! Meagan was very professional and I enjoyed our visit!! Not to mention Dr Brandon is awesome! Best Dentist practice in the PNW!
I’ve ALWAYS had a great experience at Cooley smiles. the front office staff who are very sweet and helpful. The medical staff are knowledgeable and considerate and of course my personal favorite Dr Kelly is amazing!
Awesome experience with staff and doctors getting seen when I had a developing abscess, getting referral for root canal and then getting a crown started! Woot! Thank you all.
I have been a patient of Cooleysmiles for over 10 years. The doctors and staff are so lovely and make me feel safe and welcome every time. I do love going to my dentist.
The office is clean, modern, efficient, and the staff is always friendly. Ive been coming here for years and will continue to do so.
Have seen the same dentist for the last decade. I recently brought my 4 year daughter for her first visit and they were very gentle and patient with her entire dental cleaning along with a hand massage. Love visiting the dentist as she left with happy teeth and happy hands for the last hour while the TV is in the ceiling. The office has fantastic customer service and truly listen to your dental needs. You will leave feeling great!
ASK ABOUT THEIR RETENTION RATE.I was a patient of theirs for a few years it was nothing but painful cleanings and them regularly telling me I needed expensive surgery (its funny how my new dentist doesnt see what they claimed to see).The latest nail in the coffin is the fact that no matter how many times I ask to be taken off their mailing list they wont. Who knows maybe this will finally make that happen.
THE BEST!! Im so grateful to have Cooleysmiles as my dentist provider. Any of the associates are wonderful - the staff is very friendly and competent. 5 stars!!
Ive loved everyone who has seen/helped me here!
Always a wonderful experience. My family and I have been going here for years. Great staff and they are always up to date on the newest technology.
Long time patient. Could not be happier with the care and personal service.