The lady on the phone was very nice and the tow truck driver was really cool too. I tried to help load my car but he politely insisted that I take my ride into town and let him handle it alone. I was so shocked at the price for what was done, that I added what I thought is should be as a tip! Inexpensive, fast, competent, and friendly people.
Its never fun breaking down and having to wait for a tow truck but due to wacky emissions issues Ive had to get towed twice while driving through on my route. Both times Best Rate towing has been prompt and professional. They have high quality well maintained equipment and great employees. The receptionist answered promptly and got my information and got a truck dispatched and even though I was about 40 miles out they were there within an hour and a half. Thanks tow truck driver Luke for your assistance!!
I had a huge mom fail and locked my poor baby in the car, and it was 35 degrees out and the car wasnt even running! I called these guys panicked to get my car open and they were at my house in less than 5 minutes and didnt even charge me! Ill definitely be using them again and really appreciate them saving the day for me.
I called from Washington State to try to help my girlfriends daughter get her car towed and was very glad I contacted Best Rate Towing & Repair. The person that answered my call was very helpful and they were able to get somehow to the location within a very reasonable time table. The drive that responded to the scene was able to help get the car home safe without a tow which was a tremendous help. Had a great experience using this company and highly recommend them.
Would give more stars if I could. Had an issue with my camper van and everywhere we called was booked up. Finally was referred to this place and I explained my situation (on the road with wife and 1 year old) and they squeezed me in even though they too were booked weeks out. Fast service (Jake stayed late to get the work done for us), great customer service from Taylor. Would be my go to shop if I lived here.
All around great company! We use them to tow our trash trucks and they are always there when we need them!
They were super great. i got a flat and they came in good time and helped me change my tire but also taught me how. i had a lot of questions and they didnt get annoyed or anything and they really helped me. will be calling them in the future if i am in need!!
PJ, the manager, was very unprofessional in response to my attempt to get info from him about a tow that resulted in damage to my vehicle. He not only charged me for a illegal tow but he tried to changed me for illegal parking according to Hertz. I took the matter to BBB, and his resolution was that I was at fault. I dont know about Best Rate repair jobs, but I hope he treated his customers in a more professional manner than the way he treated me.
Jay from the repair shop is great. Our deisel motorhome was towed to Best Rate based on a recommendation from a mobile RV service. Jay made everything as easy as possible for us and the service to repair our issue with the DEF system was outstanding. I highly recommend Best Rate to anyone needing motorhome towing or repair.
Always love these guys. They are speedy and courteous. Prices are reasonable as well.
Phil was the guy who rescued us when my boyfriends Saab decided to give us trouble and he was awesome! Timely, professional, straight forward and kind. If youre ever in need, Phil is the guy to ask for!
Great trucks, great people. Fast service. Highly recommend
My 18-year-old son thought it would be a good idea to drive into the mountains on a warm evening in March. He drove up Little Bear Road to NF-980 and got quite a ways before getting stuck in the soft, deep snow. I was unable to pull the car out with my SUV the next day, so I sucked it up and started calling towing services. Two other towing companies wouldnt even go up Little Bear Road. One of them referred me to Best Rate Towing. Liz was efficient and courteous over the phone and via text message. The driver, Luke, was friendly, professional, and efficient. He knew exactly what he was doing, and wasnt even rattled when we encountered another stranded vehicle partially blocking the path to ours. Best Rates mountain recovery vehicle (an old Toyota pickup) isnt much to look at, but it and Luke got the job done, and I escaped with the minimum two-hour service fee. Hopefully, my son has learned his lesson, but if he hasnt, I know who to call if this happens again.
Van broke down on I-90 and Best Rate had someone outro me within no time and was very professional. Pricing was reasonable. Would highly recommend to anyone who needs a tow.
Ive had to call Best Rate a few times recently and was happy with the service. They were there in the time frame the dispatcher said they would be or sooner, the driver were courteous and helpful. I would call them again if I ever need a tow or jump start.
They were and always have been great in responding to my many flat tire incidents over the years. Quick and thorough, always polite.
PJ and his crew are the best. Prompt, courteous and reasonably priced. You cant go wrong with Best Rate for your towing needs.
Locked myself out of my truck at the town pump truck stop in Belgrade. Very fast professional and reasonable. Highly recommend 👍👍
Thanks Best Rate for getting us home safe! Double thanks for getting the truck back on the road!!👍
Best rate towing and repair.. I had an engine installed in my 98 Jeep Grand Cherokee unlimited the mechanic who is not ase-certified did a lot of damage to the electrical system air conditioning door panel... They refuse to fix this after contacting them several times. BJ the owner stated that he will fix it charge for what they damaged and then said they will not release the vehicle unless they get paid for additional labor
Have never had to have a vehicle towed & Best Rate has been very pleasant to work with. Very friendly staff & willingness to help me through my situation! I would recommend them any day!
Its absurd that Im giving 5 stars to the people that impounded my car, but honestly they made whats normally an awful experience into a pleasant one. Megan was helpful, kind, and prompt and they made the process really convenient.
After AAA was unable to find out where their en route truck was for 3 hours we called Best Rate. Best Rate picked up right away even though it was midnight, and the gal who answered was very friendly and helpful. Phil showed up within an hour (we were 40 miles from town) and got us loaded up and on the way quickly. Phil did a great job and was very friendly, I would reccomend Best Rate to anybody looking for a tow or other service!
Best customer service I’ve experienced in a long time. They were so helpful over the phone and in person when our car was destroyed. We were in a very stressful situation and their helpfulness, kindness, and patience with us while we figured out how to navigate the situation we were in was genuine human kindness and it did not go unnoticed. Thank You.
Best Rate Towing is the best towing service around! Theyre fast and friendly! I will always use Best Rate
I got stuck in the Spanish peaks I called every tow company and this tow company has the best rates and were the only ones who answered the phone I am very appreciative of the dispatcher and the driver.. he was very respectful, and a hard-working man, I would recommend this tow service over other in the area . Cuz they pick up the phone . Thank you again TOMO I appreciate you and your services 👍👍
Our 2000 GMC Savana broke down while on a road trip. No mechanics in town were able to see us for at least two weeks but Jay was able to get us in right away and have our van completely fixed within 24 hours! This guy knows his stuff and won’t overcharge you. Would definitely recommend!
Phil was very friendly, personable, and professional as he loaded up our Murano to take to our mechanic. He demonstrated empathy in light of our situation (one of our teen-aged daughters had mistakenly filled the vehicle with diesel instead of unleaded) and was genuinely sad for what happened. Good guy, good service.
Best Rate is always available, prompt, and courteous.
Excellent customer service and care. Very professional. I truly felt the dispatcher cared about my safety and made certain my car was safe to drive.
Got me in on short notice and serviced my RV & generator, couldve charged me a ton for replacement parts but instead fixed what I had. Great experience.
My car broke down on the way to work on a Friday and I called them for towing and repair. The tow arrived soon after I called and my car was done by Tuesday. Staff was all super friendly and helpful. The guy at the front desk, I didnt catch his name unfortunately, was great (friendly and very funny)! I will definitely be using them for any future repairs.
Brilliant. Quick, compassionate. I didnt get the girls name on the phone but she worked quickly and didnt mind that I was a bit upset about what had happened. Then Andrew came and saved me- so quickly and efficiently- only to find out hed only been there 3 weeks! Such a nice, personable guy. Got me into my parking spot in my lot in my apartment- no small task-too. Just world class all the way around.
These are great people and they will take care of you I own auto repair shop and I have great faith in them!
Awesome place! Had the radiator replaced in my 40ft custom bus, job was done with care. Tom had me in and out in no time! The staff is professional. Will be back!
I had gotten a flat tire on my motorcycle in Yellowstone national park. I was towed to the boarder of the park then was picked up by Best Rate, they were prompt and the utmost professionals. They got me to the shop for the repair I needed and back on my way.
After a massive error with another service company in town, Best Rate went above and beyond to accomodate us on short notice. Even though they usually dont do on-site oil changes they came out to help us during our event as we could not leave our event site. Weslie did a fantastic job and I am pleased with the quality of work. A huge thanks to Best Rate for being our superheroes today! As a professional events driver I give them my highest recommendation if you need service in the bozeman area. On behalf of SDC, THANK YOU!
Tow truck guy was super friendly and professional
My son had an accident and Best Rate was recommended. No mention of price was given at the site when the car was recovered. A call was made to pay the bill and it was twice the expected amount. When asked about the cost a list was given for charges. One included setting out road signs to make others aware of the incident then there were fees for hook up, using shackles and other line items thanks for taking advantage of him in a tense situation. Nickle and diming someone in this situation is BS. Really a charge for putting out road signs? Will not recommend.
The most helpful and professional towing services I have dealt with in my experience.
We had a great experience with them! They were prompt, professional and excellent with my 4 year old son. I will definitely use and recommend them again. Thank you.
I was reareneded by a Sheriffs Deputy on Thursday. The owner of Best Rate Towing was the calm in the storm at 9pm after I was released from the ER. He drove my car to my home to drop it off the next day because he knew I had no way of getting it.To me that is going above and beyond!Thank you so much!
Using my insurance road side assiatnce for a tire change due to our Jack broke they dispatched this company when calling for an eta the customer service lady was polite and understanding. The repair man was not only prompt but arrived 20 mins early allowing my husband to get to work quicker then expectedHe was polite and called to let us know he was on his way and called agian just to confirm location.Would use them agian forsure
A+ and top-notch! After a horrible experience with Belgrade Garage, these guys were spot-on! Did great, quick & excellent work! Didnt try too embellish and rip us off. Just honest thorough work! Highly recommended!
We never really want to be in a position to have to call a tow truck or need lock out service, but when we do need help, then we want to be treated fairly, professionally, and valued. I had a positive experience with this outfit and would recommend them. They were fair, professional and timely.
Im not on this website to cause anyone problems, but somethings got to be said about the service theyre giving. The person who picked up my car on Tuesday was not a very nice guy. He was in a big hurry and didnt seem to care about my wife and I. And, I guess, overall, the experience—even with the phone call, was not very good. The person who answered the phone was gruff and impatient, asking questions that I just didnt have answers for. I dont know where my spare tire is, or my tire tools, thats why I have roadside assistance. Also, my wife was not feeling very well, and I had to tend to her while trying to get a tow truck to tow our car to the shop. So, I was a little distracted. When I told the person on the phone that I wasnt sure where we were because of the snow, my comment was met with frustration. All Im saying is that, if youre talking to someone whos a Veteran of the United States Military, you should use a little respect. So, if this will help other people avoid making the same choice I made, I guess its a good decision to leave a comment on this website.
Been having some issues with my car today, my insurance company sent Best Rate to Livingston to come get my car and take it to the dealer in Bozeman. The driver, Josh was so kind and worked quickly to get my car loaded up.
5 stars for being able to tow big rigs. 20,000lbs + no issues. Also very happy didnt have to disconnect the drive shaft. Was able to drive right onto the bed
Honest service at a very reasonable price. Their towing cost was the cheapest I found, and AAA towing agreed. Their honest reputation makes using their service a no-brainier. Thanks Joe.
This is a great service company. Tim in particular was extremely helpful. He towed our truck really early in the morning after a crash and then he went out of his way to let us retrieve our items from the truck the next day. We will always use Best Rate towing in the future. These guys took care of us and were compassionate. The answering service was extremely friendly and helpful as well. Thank you so so much!!!
Called on a weeknight at 11:45 pm. They answered promptly, were professional, and very reasonably priced. Help arrived within 15 minutes, and we were greeted by a friendly and efficient man. Don’t waste your time with any other place. These guys are seriously the best.
The person who answered the phone and the driver were friendly, courteous, and helpful. Great company!
Thank you for helping me out tonight! Andrew was so helpful and friendly. Great Job
Awesome. Go above and beyond
Absolutely amazing service. A friend and I both slid off a forest service road into some deep powder in the drainage. We were ripped off by a different company that wasnt even able to get to the trucks to attempt to get them out, but still charged us an outrageous amount.PJ and Joel from Best Rate came out the next day with the right tools for the job and had both trucks back on the main road within two hours. They were extremely helpful, had lots of useful advice, and on top of everything charged us a third of what the company the day before charged.
We had a blowout near Three Forks, MT on our fifth wheel. Best Rate Towing & Repair was dispatched to help us change this blowout. Tim was awesome! He arrived promptly and professionally changed a tire in a very precarious location. I highly recommend Best Rate Towing & Repair!
Great service. Keep there number if you buy anything from wrestler or billion!
These guys helped me out big time . Worked with jay, he was the best, got me going
We had a tire blow out by Belgrade and Best Rate was dispatched!!! WOW Incredible service! They were so very helpful there were six of us in my Yukon and they went above and beyond to get all of us to the tire repair shop, I can not say enough about how professional they were in helping us! Best Rate Tow Thank you again!!!
Thanks Jay, for the tow and all the great work done on my vehicle! This place is very helpful and do great work!
These guys are awesome!! I was stuck on Bremmer Creek Road today and they located me in less than an hour. They got my truck out quickly. They were super nice and professional. The best part was they guided me out of the bad road and told me they would help me out if I got stuck again. Their customer service is awesome. I would strongly recommend their service!
New Years Eve; My family and I were traveling through Belgrade, headed home, when our vehicle started having issues that were going to prevent us from getting home that night. Every other place we called in Belgrade or Bozeman was either closing early or was going to charge us “holiday” prices. I’m not complaining about them, in anyway - they’ve got to do what they’ve got to do. The mechanic at Best Rate went above and beyond though. He was incredibly kind, amazingly efficient, put us on the top of his to do list and got us in and out in a matter of 45 minutes. Our vehicle didn’t give us another issue whatsoever, and you truly had the best rate. Thank you, so very much.
My car wouldn’t start and I was very panicked. Got a tow within 20min of calling and got help figuring out where to get my car fixed. Dropped me off and helped me figure out the paper work. Extremely grateful and would highly recommend
This is the company that my insurance company contacted when I locked my keys in my car. They arrived within 30 minutes and got my car unlocked quickly. Tyler was very professional and provided great customer service. Highly recommend this company!
Absolutely wonderful staff.RV broke down in reed point they gave the fairest rate into town, half of what everybody else quoted me. Had it fixed up in a timely manner and went above and beyond with explaining to me what happened and what they did to fix it. Best shop in town.
We were on vacation and had car trouble. We had to have our car towed to a local dealership after business hours to be fixed the next day. My husband had left to get a rental car while we waited behind with the broken down car and a camper we were towing. When they arrived, the tow guy refused to leave my four kids and I alone in the camper on the size of the road. He didn’t have to, but he waited for my husband to come back to ensure we were safe. We were very grateful and would highly recommend.
Best mechanic I have ever had!!! They installed a rear axel on my 95 f250 powerstroke from AF&T auto. For what ever reason, my truck kept blowing the rear axel seals on both sides after the install. They stood by their work and replaced the seals until the problem was solved, and never charged me for the extra work or time. If you need any work done on any vehicle, gas or diesel, Best Rate Towing is the place to go!.P.S. I am very picky and apprehensive on who works on my truck, these guys have earned my trust and superseded my expectations!
PJ and Tim got my car out of a stuck in the snow situation quickly and efficiently. Their customer service skills are impeccable: even though the Forest Service gate was locked, PJ got access and Tim pulled my car out of a completely stuck location. They do great work and should be your go-to for any towing or recovery job. Thanks guys!
After bad dealings with a repair shop, Best Rate was a breath of fresh air. Tim 2 was more helpful than any of the mechanics we had dealt with. He got our car back on the road. He was kind, courteous, and helpful.
Made an appointment, their mechanic didn’t show up. Three days later I have another appointment. Four days after that they call and say that they won’t look at it because it’s not their expertise. Why did it take them so long you ask? Why did they strand me with out a car for that long? Who knows. Had experience with them in the past and loved them. This broke my heart.
Always do me a good job, repair or towing .
Quick service reasonable rates and amazing customer service.
Great service from great people.I called Best Rate Towing when I slid into the ditch. They happily helped pull my vehicle out and were all very organized, well put together, and timely. I would highly recommend this company.
Had Tim as a driver. Was extremely knowledgeable, helpful and patient. Ive used Best Rate Towing in the past. I can rely on this company and their staff whenever their called upon!
I pulled in a little before closing time with a ‘power issue’ on my Motorhome. Tom listened to my issue and asked if I wanted them to check it out. I know he was ready to leave work but graciously changed his clothes and washed up so he wouldn’t get the MH dirty. They found a P code that needed to be checked out. Although they weren’t able to look further right then, Jay offered for me to stay in the yard and they would check in the morning. He hooked me up to electric and I was set. The next morning they did some more tests. The rates were reasonable and Jay made sure I had his card to call if I ran into any issues. I am a single woman traveling in my MH. These guys can easily rip me off because I don’t really know what is needed. Jay told me he didn’t want to do anymore than was necessary. I highly recommend Best Rate Towing and Repair. 7/10/19
Fast on the scene, friendly, and professional! Were more than willing to work with me getting my personal belongings out of the vehicle and getting it picked up to take to the shop for repair! I always recommend Best Rate Towing! Thanks P. J.
Owners went out of there way to help with a tow out of state. Great people great service. Was a pleasure to deal with. Thanks!
Fast towing, friendly staff, was recommended by state trooper. He was able to tow my full size pickup and 31travel trailer to a repair facility.
Car broke down...Best Rate showed up...guy was cool...Didnt charge stupidly.DONT EVER USE TOW ZONE, seriously... Ever!!!!!!
My engine seized and was stuck on the side of the interstate. I was promptly picked up by a friendly driver who made my day just a bit better. I recommend this company, very professional, prompt, and friendly.
Totally took care of my crashed car. Tow truck driver was very informative about car crashes. From the information I received from the insurance company their car storage rates are quite reasonable.
Great job taking care of my rigs ty
After our truck decided to completly die our insurance called best rate towing. They got here fast and great customer service.
Saved me arse. Came and towed me out of the mountains an hour and a half out of Bozeman. Paul is a great guy and the service literally can not be beat. Many thanks to you guys for turning what could have been a terrible day into good experience.
You dont want to be in a situation where you would have to meet these great people, but if you do they are kind, helpful and provide a great service. Theyer easy to work with, and do everything to make your unpleasant situation as convenient for you as as they can.
Excellent company to use, heaven forbid you find yourself in the situation where you need to. They are the best deal in Bozeman, but it extends beyond their low price. They are open all hours of the night any night of the week because they seem to understand what other companies dont...that your car doesnt decide to brake down only during the daylight hours of a week day. They are very kind and courteous, and are willing to help you even if they do not profit from it. I was having car trouble and didnt have the time to deal with it, so was planning on having my car towed to a shop to get the problem fixed in a hurry. The woman on dispatch was kind enough to listen to my problem, and then tell me how to fix it without having to spend over $100. Big thanks to this company for making a stressful situation easy.
A good sized fleet of towtrucks and mechanics seem to take good care of Gallatin valley. We had no issue with them
PJ helped me pull my car out of a ditch last weekend. There was a 2 hour wait which I was impressed with since when we met up his phone was ringing constantly! He was kind, patient, experience and reasonably priced. I was very happy with my service and would recommend BRT to anyone.
After letting them know I was was here, was told that they would be out to look at the problem. 2 1/2 still waiting. I would recommend going to M&M repair.
I blew a radiator hose under jackrabbit lane going west bound I90 he came out fast got me to there shop and found the problem called the parts store and they set the part out because they were closing half hour later I was down the road. Wish I could remeber all there names. Thanks again!!
Professional and I time.
They were quick, friendly, and efficient. BL went the extra mile to ensure there werent any additional issues and we were safely back on the road.
I think I got ripped off and they didnt even care that I had kids charged me over 800$ for a duel pump replacement.
Quick and easy even though I was upset about the fact I had to have my car towed to a repair shop.
I cannot say enough about the extra effort these fellas went to for a stranger. If I am in need personally, will be my first call
Outstanding staff and service, both towing and vehicle repairs
Locked my keys in my truck, called them up, thirty minutes later I was on my way. Quick, easy, and surprisingly not that expensive.
Great people