This is the best auto shop out there. Trust worthy, reasonable and outstanding people. Give them a try.

Good service and reasonable

Worst service. They keep your vehicle for weeks plus never fixes it. Still have problems after leaving there garage

These guys know what they are doing. I have been using Keith and staff for many many years and they do a amazing job and are very honest crew keep up the good work guys and thanks for fixing my car it rides so much better now

Very thankful to Baileys for work on truck.

We are a team of Hunters from Florida driving home from Ohio,are truck broke down driving back to Florida on I-77,both front hub bearings started making a loud scratching sound,found the nearest town of Beckley WV and pulled in to Baileys Auto Repair got my truck bad on the road within 2 hours,amazing staff,awesome mechanic and we personally recommend Baileys Auto Repair to everybody 100%,thank you Baileys!!!.

The guys were real friendly, treated us like they new us. One even crack a few jokes. Got our vehicle in quick, found and fixed the problem in pretty quick time. And actually a good descent price. I figured theyd charge a hefty amount since we were from out of town . Hats off to Jerry. Thanks.

I would give them 6 stars! They got us going right away. Called the next morning to be sure we got where we got home and to be sure things were good! I highly recommend them! Great, honest, and fair pricing.

For 20 years I have used Baileys autoNO LONGER!!! I was treated very poorly, A customer was taken in before me for an oil change even though I was there at 730 AM because she was friends with the owners wife. I was talked to very disrefectfully by person at the counter because I asked why my car had not been taken in first that I had to be at work. He left the front desk and went into the garage where he was ranting and cussing at me with other staff.Most unprofessional staff Ive ever encountered. Also, when my car finally got in the garage for work for air conditioning the oil was going to be changed...only after 4th telling what problem was did they understand the work needed.

We were traveling and passing through the area when we had a transmission problem. We needed our car fixed right away due to our daughter having surgery in Michigan in two days. Baileys got us in right away, got the part, fixed the car, and had us up and running quicker than expected. They did everything they could to make sure we got home to our daughter. Very friendly, honest, hard-working guys.

My van broke down on my way traveling south. The tow truck guy recommended Baileys. They checked it out right away and found out it was more then could be done in a short time. They took me to the rental place so I could get a van to keep on going. They had the van fixed by the weekend when we came back through on our way home. Very nice, helpful people and very reasonable price. Would recommend them.

Been doing business with this shop for over 20 years. Prices are fair and work is always good. If you are looking for a shop to get it done right for a reasonable price then Baileys Auto Repair is what you need.

Baileys does high quality work, and are always fair and honest.

They were very nice and helpful. We were out of town and needed a new serpentine belt and they fixed it quickly so we could get back on the road. Very good service.

Love this place, very friendly staff, and they know there job

Best Garage in town

My Family and I have been using Baileys for years, they always offer a fair price, timely repairs with no BS. If you want it fixed right the first time goto Baileys.

Rear brakes failed on my 3500 ram, called them, got truck in the same day, and they called to report final price, gave my ok, truck was all fixed up the same day. very nice job, happy to get my work truck got on the road asap. thank you baileys!

Went for state inspection really quick and efficient,proffesional response will return for sure.

These guys are fantastic. They have worked on my older model vehicles several times. I highly recommend them.

Affordable prices, great people and excellent work!

Fast and friendly service.

Awesome! Im from out of town and had them inspect a car I was coming to buy. Baileys was timely, helpful, accurate, and priced right!

Very honest!

They are very nice and honest about what needs to be done- Im no mechanic but can usually tell when someone is trying to bs me. Whenever I need work done or a part replaced, theyll take me out and show me exactly what it is without talking down to me or anything. Im a regular customer, though I only come in sporadically, and they know I am on a tight budget. Once in a while when my truck needs more than Id bargained for, they will just charge me for the part and not the labor. And the prices are fair otherwise.

They get the job done quickly and professionally

We were traveling from Virginia to Ohio on the afternoon before Thanksgiving when we had car trouble. We limped into Beckley and were very lucky to have found Baileys. They squeezed us in, fixed the problem, and had us on our way at a very reasonable charge. Thanks, guys!

Fixed my brake system for a reasonable price, no appointment needed.

My car was refereed to them with a diagnosis of a bad wheel bearing in the RIGHT front wheel. The order was written up to replace bad wheel bearing in RIGHT front wheel..yep, you got it, they changed the left one, said the previous two mechanics and I were completely wrong about which bearing was bad. Did they make it right when I took it back to them? No, now they say what is wrong with my car is the tires...They also assured my sister she needed parts replaced on her AC, about $300 worth of them, she refused, took it to another garage and all it needed was charged.BAD customer service will cost you customers and it cost 10 times as much to bring in a new customer as to keep one. So much for my lifetime value to Baileys Auto Repair, it just reached the end of its life.

Great service

Great prices and good friendly people

Best Mechanic in town

Tim that works there is a great mechanic. Pretty cool guy too.

Good service,honest,work was done in 2 hours,the only people who I will let work on my car

Used to be one of the best places in town. No sure what happened. They fixed my air conditioner with a purge and vacuum check and refilled it with R134. Worked great for a couple days then hot air. Fixed it again due to leaking valves and charged me again. Worked for a couple of days then fixed it again due to a leak in the rubber hose and charged me again plus the inflated cost of the hose. Worked a couple days then hot air. Actually fixed it the fourth time by replacing compressor so more money again. Ended up costing $800 and four trips out there. Also had them inspect it while there and they called saying I needed front brakes at $250 for rotors and pads. I told them to put a reject sticker on it and I would do it myself but they had already installed Advance Auto rotors and pads. All in all, over $1000. Not a good bargain. If a vacuum check holds for 30 minutes you dont have a leak. If it doesnt hold you put dye in the system and use a leak detector sensor to find the leak. I was a mechanic but got old so am willing to pay a competent garage to do my work. I got old but I didnt get stupid. Anybody with a leaking air conditioner can buy the parts from Rockauto, change it all out, pull a vacuum then fill it. The amount is on a sticker under the hood. Whatever happened to the old time work ethic? I still give three stars because they are nice people and cant watch everyone in their shop. Just seems the owners should have been clued in on the 2nd return, maybe the 3rd and definitely the 4th. I had taxi fare all these times to pick it up and leave it. They dont do courtesy trips 7 miles to pick you up or take you home. Not sure what their radius is for this complimentary service.

Bought a bran new car from west Virginia with bad brakes originally Im from Ohio and had to drive all the way back and they fixed me and my girlfriends van brakes that day so it was safe to drive back to Ohio for a reasonable price fast service and a magical auto shop thank you for the service

Squeezed us in on an emergency while traveling through the area. Nice people and fair price.

You break it, they fix it fairly and quickly. They also have a car on the roof.

Greatley disappointed...found a reputable garage to do the job for half the price these guys wanted. Not only that i told them my quote from the other place before and aaod i was looking for lower than. No one ever discussed a fee for diagnosis and then teo days later thet tell me all this stuff and the quote which was the highest in town...then when i dont get the work done they hit me with a 80 dollar fee for diagnosing it..NOT ONCE WAS I WARNED. Keith himself implied that we would take a look at it as if he would do me a favor. I felt like they were being fair...and then i didnt wanna pay triple the price just cause it is already there. Absolutle bait amd switch and Ive been I this business for years my credentials with withstand any scrutiny brought upon them. I want a refund or Im going to be the poster child for why mechanics garages shouldnt bait and switch people or at least fully clarify.They should have assesed this faster and let me know that they couldnt touch that quote...yet bet you sweet ass they charges me every penny of the diagnostic fee 77.00 for them to confirm what i already knew.Being i have done business with them in the past and it was good was what brought me there. But i will not be returning or reffering anyone. This whole thing could have been avoided by me telling them that i already had a quote of this...now i feel like they knew that they couldnt do it for that price and Went ahead and anyway. They knoq that Im aa father of two and the whole reason coming to them was to get a quick second opinion and quote at almost 100 dollars just to come get it and pick it up.

Great people here, and they always get you back up and running.

As always quick, competent service at a reasonable price.

They have had my dodge nitro for over a week and keep trying to over charge us the bill keeps getting changed for fixing the line for my a/c. The a/c that has already been checked and is working just needed the line changed are saying its not working. Also half my screws are missing for my dash.

Good quick work, very knowledgeable and straightforward.

They did excellent work.

Great shop and guys there

Rip off shop. Same prices as a dealer, but these guys cut corners.

Took vehicle here to find a noise in front end, they called told me it was brakes and rotors and I had them replace them...everything else seemed fine and would be more expensive to go through and replace one by one to figure it out...noise worse than ever...staff was friendly and car was returned clean

Greg was great

Eddie is so nice and helpful!

Helpful and genuine people.

Great mechanicd

Not trustworthy