We had an wonderful experience with Andra, who was knowledgeable and helpful without being pushy at all. The price, fees, and financing were more than fair & I am very happy with my BMW!

What a great experience! Sales was helpful, finance was painless. Fees were more than fair. We got a great deal and Love our new BMW - thank you, Andra!Wholeheartedly recommend KUNI !

Your service is top notch. They set me up with a nice loaner and did a great job on both of my cars. BMW is the best

My partner and I truly enjoyed the car buying (and selling) experience at Kuni BMW all thanks to Andra Fravel! I hope everyone is lucky enough to get to work with her! Im sure the other representatives are just as fabulous, but... Ill definitely ask for her in the future! :) We are loving our BMW 3 Series! Thanks to the whole team at Kuni BMW for making the whole car buying experience painless and enjoyable!

Matt was fantastic. He made the whole process easy and not stressful. There were no high-pressure sales tactics from Matt. He was incredibly helpful and accommodating. He even gave me a little gift that my son adored (a hockey puck). Also, Ben in finance was awesome, made the whole paperwork process seamless. This was by far the easiest car buying experience I have ever had.

The sales reps were very friendly and informative. Most importantly they were not pushy. They gave me space to explore but they also answered questions thoroughly. They made the experience comfortable and relaxed. It is the exact opposite experience that I have had car shopping at other places.

My appointment was at 11:40, I arrived and checked in at 11:35. Was not contacted by the Service Advisor until 12:10 and only after I asked several other people for help. Once with the Service Advisor, it felt like I was being treated as an inconvenience. First time in over 5 years of bringing my car to Kuni that the service was so poor. Perhaps the pandemic has made it difficult to hire and retain good staff?

Priscilla was cheerful, very helpful and knowledgable. She explained everything thoroughly and concisely. Very much appreciated working with her and the entire Kuni BMW team.

Had such a great and welcoming experience bringing my car to Kuni. They worked to squeeze me in on a saturday, solved my problem plus found another issue that was covered under my warrantee and got it fixed super fast. it was a different story when I called another local BMW dealer that happens to be much closer to me. they told me it would be 10 days before they could possibly see my warrantied car that would not start at all. So i will definitely be returning to Kuni in the future. Thank you!

Had an extremely bad experience with a specific employee. (I will not name the employee, the dealership is aware). She was rude, tried making us feel like nitwits for asking questions, and at no point cared about our inquiries. She would say, “That’s just how it is and has always been.” Super unprofessional. I get it, this dealership has people dropping thousands on new vehicles, so our purchase doesn’t matter much, but you still have a representation to uphold and a customer to satisfy.

I really liked my sales guy Roberto! He took his time with me and was very knowledgeable. He also wasn’t a pushy sales guy. He was great to work with. Best car buying experience ever.

Had David work with me from the Kuni Auto Center and he helped me purchase a 2015 Jeep Grand Cherokee. David was super attentive and respectful. I could tell he was fairly new with Kuni but he did a great job making sure he was taking all the right steps in assisting me with my purchase.Benni worked the finance end of things and was super in his communication and attentiveness as well. Thanks to all at Kuni. We will

My car buying experience was truly pleasant from my first online interaction to driving off the lot, from meeting my sales person and then to my interaction with finance and from my observations of other Kuni clients receiving quality attention and service! Overall an A+++ experience.

Special mention for the service from the finance manager we dealt with. Benjamin handled our purchase of a pre owned 1 series with absolute precision and shared experience and passion for the BMW brand like we’d never experienced at any other dealership in Portland. We left feeling great about the options selected and he took care of us like we were family. So nice to talk about the car with personnel who have so much knowledge and pride about the make of car they represent. Great experience, thank you.

We have previously gone to Portland BMW. You have loaner cars available where they had rental cars available. Your staff is friendlier than their staff. I will return to your facility.

Kuni is a little further to drive, but definitely worth it. A very professional staff, from the person who greats & makes your appointment to the person who walks you out the door. The facility is large with easy access to their service department. Hugh windows give it a very bright & inviting feeling with a very comfortable waiting area. Kory is a great service advisor. Pleasant, knowledgeable & right on top of things. Thank you for a good experience.

Kory was EXCELLENT! He made all the difference! I was also over joyed when I initiated the service and was offered a rental car for my convenience. I greatly needed that and appreciated having it so very much.Kory went above and beyond to take care of all my needs and then some!I’m definitely impressed with the service and professionalism that I experienced at your business and will certainly be back!!!

The techs were very thorough and my service writer really helped in the fact he knew his business and was very attentive

I appreciated that every person went out of their way to be thoughtful and welcoming. I also appreciated the great communication Kuni offered through text messages, including the video of my car inspection. There is so much that you do that I cant see (i.e., under the hood of my car) so its how you interact with me that gives me confidence the work is being completed with excellence. I appreciated the loaner car also. That certainly helped when my part had to be ordered from Calif.

Camran and Trevyn stayed late to get a deal done, which meant my fiancé would no longer have to drive me to work! We are very appreciative, and felt guilty for keeping Camran from starting his birthday festivities earlier. They were agreeable, professional and efficient. Even washed the car and filled the tank. Thanks, guys!

Mitch helped us with the car and Ben helped us with finance. We’ve had really terrible experiences at dealerships, BMW and other brands, but our time with Mitch and Ben was the best by far. There was no pressure, Mitch answered all of our questions, had incredible patience and made sure we were able to take advantage of all available incentives. Our parents are planning a purchase soon, and they will definitely go back to buy from Mitch. Thank you for an incredible experience.

Mitch Alli was professional, experienced, knowledgeable and accommodating throughout the experience. We appreciated it very much.

I remember as a kid coming to Kuni and seeing how pleased my parents were with their experience. Now as I near 40 its my first time buying a luxury car and Im so happy I picked Kuni. My sales associate, Jay, was amazing and was able to get me the car in record speed while someone else was trying to look at it. I appreciate how he went to bat for me to ensure I got the car as he knew Id been working on the financing and talking with Sebastian the day before I arrived (Sebastian was out the day I came to purchase so Jay stepped in). I will proudly display my Kuni license plate holder! Happy customer!

When I walked in no one greeted me, they simply looked at me as I walked through the showroom. I peeped my head in a office and said does anyone want to sell a car. Mr. Taft helped me and quickly turned things around and made this the easiest car buying experience I have ever had. He truly saved the day. Job Well Done.

Everyone I interacted with was first rate... they were courteous, professional, knowledgeable and personable. Their focus was on taking care of my needs and ensuring that my buying experience was a good one. Many thanks to Jakob Lund and the entire Kuni BMW team!

Our salesperson, David Popa, was amazing. He was warm, kind and genuine. I very much appreciate his assistance with my purchase. He went above and beyond...was patient and knowledgeable and didnt rush or pressure the deal. He was patient and kind in answering my questions about the vehicle, after I had gotten home and called for assistance...I couldnt figure out how to turn the lights off. 🙈🤣My financial representativ, Scott Rutman was efficient, friendly and I was in and out. Very much appreciated.I feel like I got an amazing deal on the car I purchased. I used in house financing...simply because I was too lazy to reach out to my own credit union in advance. I felt the rate you got me was competitive.I will definitely be a return customer and will highly recommend Kuni to friends and family.Warm Regards,Cheryl Lamaster-OlsonProud Kuni BMW owner

Service advisers never returned my calls. I had to wait for help and move the car myself around to the back of the building. I was not impressed with the care I received.

Working with Mitch was an absolute pleasure!This was the fastest and easiest car purchase I have ever experienced. Mitch was very knowledgeable about the car I was buying and the entire process was stress free and pleasant. Smooth transaction and very helpful staff.I had a wonderful experience purchasing a certified pre-owned vehicle from Kuni.Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail.I did a test drive in the morning.In the afternoon I returned to Kuni to pick up the car. Mitch arranged with finance to have all the paperwork ready to go as fast as possible. While finance was working on a few last details, they walked me through every little detail of the car.I highly recommend this dealership.Thank you Mitch!

We can proudly say that we had an exemplary experience with Kobe today. He was friendly, efficient and such a pleasure to work with. We sold two cars to Kuni and couldn’t be more relieved and satisfied with the customer service we received from him. He even went above and beyond and drove us to a rental car company- what a great experience and representation of a dealership which has been in business for 70 years. It was quick and painless- with two great offers! Thank you, Kobe! Danielle and Charles

Joseph as my sales contact was great to work with. The buying experience was easy and straightforward. All points of contact through the transaction were helpful and knowledgeable.

Jay Meeuwsen was the perfect client advisor for me. I hadn’t purchased a new car in over 15 years and that was with my husband. Now being a widow I was a little apprehensive about the process; however, Jay rapidly alleviated any of my concerns. He was patient with all of my questions, very professional and personable. All in all, he made the experience enjoyable and at no time did I feel pressured. He is an excellent representative for Kuni.

We loved our experience! We met with David first and he was a dream, and then Mr. Munoz and he couldn’t have been more professional and accommodating. The final person handling the details was quick and efficient. Zero pressure. I will definitely use this dealership again. The only thing I wouid change is the car I purchased could have been a little cleaner, we found wrappers and smudges still inside but overall we love our car and had a great experience.

The sales staff was fantastic. I really enjoyed working with Sebastiaan - he was so very helpful and professional. Great follow up, and personality! The experience was extremely positive and I highly recommend Kuni!

Austin is wonderful. He listens well to our concerns and needs. He goes extra miles to make sure our request get answered. For example, he arranged service appointment in a 1 day notice. Great Services! Thanks!!!

I am a repeat customer of Kuni. We went in Saturday morning right when you opened. I already had financing and knew what car I wanted. I knew what deal I needed. When we got there you had one salesperson/Davie who was new to car sales. There was another lady there but she did nothing to help. David tried helping both myself and another customer. Both were a mess and he stumbled over most of what he said. His nerves got the best of him. We ended up leaving Saturday because David clearly couldnt handle the deal. I spoke with him later that day and we agreed for me to come back Sunday. We ended up making a deal, not one that I am happy with but I really wanted this car. I honestly feel bad for David. He knew all the no things to say but the lack of training on how to make a deal was not there. He couldnt negoiate, he didnt even ask me about a down payment. He had to call someone for approval on everything. So as far as following rules to a T David is your guy. Customer service skills and making sales.....you all got some work to do. You are a high end car dealership youd think youd know better. I wont nor will I refer anyone to Kuni.

They purchased my car and it was a wonderful experience. Gave me a fair price. They take Kelly Blue book instant offers. Wonderful staff.

Maia was very nice, professional and made my first buying experience easy and stress-free! Scott was also very professional and seemed to be an expert in his role. My overall experience was great!

I was told my vehicle would be cleaned inside and out and neither was done. My advisor was amazing though. She was very helpful. But I believe the service dept folks do not support her well.

Robert was truly amazing throughout my whole buying experience. He made sure everything was taken care of and was able to focus on what was important to us. 10/10

I was pleased with the service. Being walked to the car afterwards was a nice touch.

The team here was more than helpful. They never tried to sell me on a car. They made the experience more about taking care of me and making sure all my questions were answered, than about selling a car.

David P. was amazing, he was very helpful with the process and made me feel very comfortable. He definitely out did his self! He is a top employee for sure, thank you again David!

Always respectful. Always honest. I have spent about 8,000 in repairs in the 2 years I’ve had my car, which is not awesome. I JUST traded in my BMW for something that will cost less but I LOVED the car and loved Kuni even more. I drove down from Vancouver just to use you all. I will sing your praises to anyone that will listen.

This was my first time looking at BMWs and I wasn’t sure what to expect. I was made to feel very welcome and comfortable from the moment I walked in and started working with Joe to the final steps with Scott in finance. The overall experience was so positive that we’re considering becoming a two BMW household.

I was trying to get a hold of my advisor for hours with multiple calls and Messages but no luck and no communication until the car was ready for pickup. I needed another thing to be done but since I never got a call back It never did. I recommend better communication and follow up with the clients to save time and avoid multiple visits to the shop.

We worked with Steven Cho and he provided us with excellent service very professional very approach able and answer and address all of our concerns. Very very happy

I took time off of work to drive and apply for a car I was interested in, the night prior I inquired about it, an hour after I had spoke with someone and made arrangements to come in, they raised the car $1000.00, I still came in the following morning as I said I would, drove the car, and told them I wanted to buy it and had cash for the down payment. I was told by one of the sales men Jay, as long as I applied for the car it would be held for me but he would be able to send me a link to fill out an application online at home but it would not hold the car, I repeated the information back to him to clarify as well, and stayed longer to fill out the application to hold the car. I brought up the price difference and since I had inquired about the car prior to the price change, I would be able to get it at that price, so they said. I was contacted that evening by the financing place, answered their questions, and received a text stating he may have some good news and would let me know first thing in the morning. After no contact, I reached out to Jay and he told me he sold the car, and tried to offer me something else. When I confronted him, he was short and rude, he at first denied saying the application holds the car, and then only said Misunderstanding. He completely dismissed me, and had not a care in the world for wasting my time, gas, and money. Then he sent me a text telling me my loan was approved. I am beyond frustrated that I waisted my whole day, missed time, and money at work just to be treated so poorly. Integrity is a big deal when it comes car dealerships, if you want to be misled, lied to, or disregarded, then this is your dealership. I would encourage folks to go down the street to Kuni Lexus where they treat you as a person, they made getting a car a comfortable, hassle-free experience, I was approved and signing documents within an hour.

Test driving experience was very simple and easy! The staff were all friendly but the salesman had to split his time between customers due to weekend rush to look at cars. The finance staff person was amazing! She was fast but patient as I read contract and helped me understand each document. It took about 3.5 hours from start to finish but I am a slower person and I did not feel rushed. Overall I am very happy with my purchase and the whole process.

I have bought many cars over the years I can honestly say my experience at Kuni has been the best. From start to finish Kuni made the experience hassle free and enjoyable. The staff was very professional and did not waste my time.

Excellent quick service with my car vacuumed and washed. I brought my car in for a safety check before going on a road trip. Am so impressed this service was at no charge.

We had a fantastic experience with Izzy - he was friendly, helpful, and very knowledgeable but did not apply any sales pressure. It is the high pressure sales tactics at other dealerships that have always made car buying a less than optimal experience - so refreshing to come into your dealership.

Matt was very respectful, considerate and professional. He listened and answered all my questions. He made this a very easy process and was prepared at all times.

Joseph Taft was excellent; he explained the features of the car to us up front, answered all of our questions and most importantly, he took the time to listen to our needs before trying to sell us the car. Joe made the car buying experience at Kuni enjoyable. The business person we worked with was also very good; she was very efficient, knowledgeable and explained the additional items very well.

It was the easiest car buying experience I’ve ever had. Austin was wonderful, and I’ll go to him first the next time my partner or I need a new car.

Best experience I’ve ever had buying a vehicle. Trying to figure out how to get another one from you in the six months. Great staff. Jacob was amazing as was our finance person. Thanks again.

Up until the day of delivery, the entire experience was handled through e-mail. Communication was great, very responsive. I was looking at cars at other BMW dealerships but Kuni was always on top of the process. I bought my first BMW three years ago at Kuni, and will never buy another car at a different dealership.

Hi, Im Rob. Joseph provided excellent service and the experience was excellent. I enjoyed every minute of it. The Tutorial girl wasnt as helpful but the overall shopping experience was great. The Finance guy was awesome too.Cheers, Rob Van VolkinburgNew X1 (2018) Owner

Joseph listened to what I wanted, set up a test drive and laid out options for getting the vehicle

COMEDIANS AND MECHANICSRecently rescued a 2004 e46 325Ci convertible to keep as a collector’s item.Kuni is the closest dealership and I wouldn’t trust anyone else but certified BMW technicians to start restoring my car.Scheduling is a breeze through their website and prices are just average: $99.95 for oil change as an example, and free inspection with a video the mechanic sends over email or text.Comedy is not their strength: Mr. Dailey joked about how $520 would “cost more than the vehicle” and when I asked about restrooms he also mentioned that I would find them “right after the new cars, which I should consider looking at”. I wonder if sales of new and electric cars are down and now the Service department is trying to motivate customers. This tactic wouldn’t work though…On the other hand, the video I received from Mr. Hammond was excellent, representative of the quality I expect from BMW.#ruizmedina⭐️

This is the second deal this year I’ve done with Jay Meeuwsen. Both times Jay has been very helpful and quick to communicate with. Thank Jay.

I went to Portland BMW downtown before this visit. Due to their horrible customer service, I will never go there again and I appreciate the kind people at Kuni. My previous BMW center was in Mountain View, CA which I LOVED! I didnt expect the rude arrogant service from downtown Portland BMW.Thank you for your excellent customer service.

Enjoyed the wait in your comfortable waiting area. All Kuni folks were courteous and nice. And my car was clean. Thank you.

Found an M3 here that I had been looking for quite some time for. Ian was very helpful. Flew up from San Francisco and purchased it on Saturday. Had a great drive home! Kuni was very professional. Would highly recommend to anyone!

Working with Arex and Scott was fantastic. best experience buying a vehicle that I have experienced.

Overall as always reliable service, however i was told that the car in the wash while I was on my way to pick it.The car was not washed or vacuumed as it usually have been done in the past. Kind of a special treat for a taking it to the dealership instead of the local Bmw shop.Allen advisor, was great, very accommodating with the loaner car.

Why I Buy BMW’s from Kuni : The service department is amazing ! Buying a car is fun and usually easy, but when it comes time to service it can be a hassle. Kuni made my service experience over the years extremely professional and flawless ! My latest experience was fast, and they sent me a video of my cars inspection, they are a polished group of people and really make Kuni special

Matt was awesome. Super helpful and kind. We have had some awful salesmen in the past, and he was a breath of fresh air. Actually made buying a car enjoyable. Thank you.

Allen went above & beyond to take care of us. This was our first time to Kuni BMW & we were highly impressed. His level of sincerity & concern for our safety made our experience one to remember. We have already told many people about how great Kuni BMW is. The BMW in Portland was so rude that it makes it a no brainers on who we will be talking our vehicles too. Looking forward to more service in the near future! Thanks again Allen & the Mechanic Techs at Kuni.

We came to look at a specific car. When it was not truly what we wanted Camron got on his computer and found exactly what I was looking for. Great job

We recently purchased vehicle from Kuni BMW and Austin (Austin Dykstra) was extremely helpful and very responsive. We had a wonderful purchase experience and would definitely continue to use their services

Jakob was super informative and helped us decide which plan would be most cost effective and valuable in the long run!

Very considerate and responsive; Nathan was great! He went out of his way to get us the car that we wanted. It was a painless and fruitful negotiation.

Special thanks to Andra and Grant for excellent service and especially to Andra for accommodating me on such short-notice and really solidifying my experience - it meant a lot to me to know I was taken care of in that moment. Thanks also to Jessica for helping me retrieve my left-behind items. I really appreciate each of you for excellent service and look forward to continued care here

Getting this place to answer simple questions and to provide any iota of customer service is nearly impossible. Ive spent the last 3 days trying to get in contact with the one finance guy (Treven) they have available and no response. Ive talked to a half dozen sales guys who transfer me to nothing. Just to get an answer on whether or not the car I want to purchase is eligible for extended warranty. If I could Id give this place zero stars. This place used to be solid but this last week has been a absolute disaster. Not sure whats happening here but its extremely frustrating.

I appreciate the great service from adviser and mechanics as well as timely communication and updates .

Priscilla is an amazing person. She went above and beyond to keep me notified of what was going on especially since the heat wave had effected the appointment schedule. She deserves a raise and a bonus for keeping a smile on her face and always putting the customer first.

Traded in a car almost a month ago (tomorrow will be a month), and have yet to receive payment for the difference between the balance of my loan and their value of my trade. No communication from their end, and calls to the finance department go unanswered. In this time, they have lowered the price of my old car at least twice and have the transmission listed incorrectly on their website. All this to say, their customer service is lacking, they overprice their cars, and theyre holding thousands of dollars of my money for no good reason. If youre looking to buy a BMW, go to BMW Portland, BMW of Bend, BMW of Salem, BMW of Eugene, BMW Northwest, BMW of Tri-Cities or BMW of Seattle. Quite literally anywhere but here.

My son just bought a 340i. And we worked with Andra I think that’s the spelling? The only female car sales there. She is outstanding and found the perfect car for my son. We would buy another car from her when the time comes.

Priscilla is very good. She keeps us informed about what is going on and shes easy to cooperate with.

I felt very comfortable and taken care of while at KUNI BMW. My Service Manager Kory, was very detailed and seemed to really care about my experience with KUNI and especially my BMW. Thanks KUNI and I will continue to do much more Business with you all in the Future

Dave Krafsig did make us feel welcome. Could tell was busy…more needy clients than available staff but Dave make so sure we knew we had his complete attention until transaction completed. Appreciate your good care Dave.

Buying a car at Kuni was easier than any other dealer Ive dealt with. They made it a simple yet pleasant transaction. This is our second car from Kuni. Our Sales Specialist Matt was for the second time a Star. My wife and I now have his and her BMWs. Thanks, Kuni.

My service advisor in particular, David Fernando, has been a consummate professional each time I have been in. All of the staff I have encountered at Kuni have been more engaging than the other local dealership, and the service experience every time over the last 5 years has been exemplary.

Jay was amazing at making my 3rd BMW purchase with Kuni a breeze. He ran back and forth getting answers to all my many questions and worked hard to get me a deal that I could work with. He is a valuable asset to your company. I am always happy to work with your staff at Kuni. Its been a pleasure and I LOVE my new 4series!

My salesperson Ian was great. Super nice and no “high pressure “.

Abdul was spectacular to work with. The right combo of deep knowledge without being over bearing.

Colton was a pleasure to work with. He got us in and out of there with a new car in under 2 hours! We would be happy to do business with him again.

This is my 2nd time with Kuni BMW and both times Abdul assisted and serviced me excellent! He’s kind, polite, funny and he listens. Kuni BMW can be happy to have him.

I came into BMW as a joke. I wanted to solidify a choice at another dealership because I was expecting outrageous prices. It ended up that Kuni BMW had the best selection and prices in the Portland and Vancouver area.

Our salesman Steve treated us with respect, and was knowledgeable about the vehicle’s features. He didn’t rush us as we spent a good deal of time looking over the car prior to the actual paperwork phase. Nicely done.

Kuni BMW employees were great to work with. Specifically, I worked with Camron who displayed great communication making the process personalized and efficient. I could definitely see myself being a repeat customer.

Austin was great. Made the process very easy, texted me back on nights and weekends with answers to all my questions on the car & the process. Would recommend to anyone and love the new X3.

Joe was very helpful during my visit to Kuni BMW Dealership--he answered all the questions I had about the cars in stock and was hospitable, ultimately playing a role in my decision to purchase a CPO 530i. Really appreciative of him and the quality experience at Kuni.

Very nice facilities and the people were very helpful. Really like the service mans video post-check.

Jakob is an excellent liaison through the car buying process. He answered all of my questions with honesty and helped with the trade in process. I left in under two hours and felt like I was truly a valued customer. Will absolutely return to Kuni the next time I need a vehicle.

Colton was great. He is really mild-mannered and seems to care more about customer needs vs high-pressure sales tactics.

Colton Hanson was really very honest and addressed all the requirements. He simplified the buying experience and did not waste my time at all.

Priscilla and the whole team were exceptional - as usual. Priscilla deserves every promotion and raise available. I own a small business. And she is an asset to your business. She keeps it all together. A+.

Izzy was absolutely a pleasure to do business with and was always extremely helpful throughout the entire process. Beni was really great to work with as well, he made the finance end of it all very easy and was fantastic! I highly recommend them both to everyone I talk to!

I really liked the transparency buying experience. Love the fact that I can negotiate the car price and financing options in advance. This tremendously cut down the waste time sitting in the waiting area. I would highly recommend my friends and neighbors to KuniBMW, and most definitely will be a returning customer for our future car purchasing. Thank you! 👍🏼