My BMW is my baby. When it was damaged I looked specifically for a certified BMW body shop. Kuni is the only one in the greater Portland area. Marcee was amazing as she knew what steps I needed to do to coordinate with the insurance company and car rental place. Won kept me up to date with my estimate and the repairs. I felt seen & heard about my concerns about the repair. The attention to detail was amazing and I was very satisfied with the work. Kuni made this simple for me and i have respect for their team.
Im unsatisfied particularly with MR.WON?he is unreliable and he is the only one that showed no or little care when it comes to do his job. his lack of customer service practice!? his attitude made me to write this which makes KUNI COLLISION CENTER look bad.
While visiting Portland someone smashed the side window of my NX 300. The dealer suggested I take it here. I got an estimate but they couldn’t get the window for a couple days. I decided to go home and have it done instead of staying longer. They vacuumed up the glass and put a seal on the broken window for us so we could get home. They were kind and very professional. If it wasn’t for waiting for the window I would have had them do the work. Highly recommend this business.
Won Kim at the claim collision repair center was so incredibly helpful and friendly! Our SAV was vandalized-the whole right side of our car had to be repainted and Won listened to all our concerns and made sure the car was restored to its original condition! We picked it up looking brand new again- like nothing ever happened! Thanks Won Kim
I recently took my vehicle (
I use Kuni Lexus for maintenance and Kuni Collision Center for repairs. Both have been very good. The maintenance at Kuni Lexus IS smoother and easier experience, but as repair shop goes, Collision Center is without fault. They both have been upfront, helpful, and trust-worthy.
Great service all around
Good work. Good communication.