FANTASTIC SERVICE!Couldnt be more pleased with our experience so far... From first speaking with the ladies in he office, the guy that did the initial inspection and then our technician, Troy, everyone has been pleasant and helpful. Our tech came out and was super nice and was very informative. He really took customer service to the next level, like he wasnt just there to do a job, but treated us like family and put my mind at ease knowing they were there to take care of our issues. Couldnt ask for better service, care and quality! Keep up the great work BC!
Tech takes personal attention to my needs to insure i understand what happen, why, preventions, and success of bug free home.answers all questions around issues of what and why around insects and home.regular communication to maintain quarterly sprays is high grade (i have worked with other companies that put burden of schedule on the consumer and thus extended or missed appointments). i do not have to worry, the team will call me and set up timely spray.fair price, i have quarterly spray for home, rodent treatment, and entire yard treatment and price is affordable. i know home protected from any uninvited guest.team was able to spray yard for Mosquitoes for party on short notice, team made extra effort to take care of existing customer.customer since 10/16/19 initial treatment to today 9/16/21 and will continue to be customer many years from today.highly recommend
I have nothing but wonderful things to say about the Orange, TX team. We have used them 3 times - termite bomb installation, routine house spray and flea spray. Shane Wilkerson was our inspector both times. He was SO NICE and was very honest and did more than was expected of him. For the flea inspection, Shane told us that it would be about 10 days before he could get a tech to our house due to COVID. I explained that I had a baby and we couldnt wait that long. He made a call to his scheduler (I think her name was Jennifer) and she had a tech (Jason Young) come out on a weekend (they normally only work M-F). WOW! My husband and I were thoroughly impressed with their concern for us and the sense of urgency. I will never call anyone else but the Bill Clark team in Orange, TX!
I have had several technicians out to my home (Ray, Billy and Wesley B.) and have been pleased with each and everyone of them. Professional, On Time, Courteous and Super Wonderful to work with. Thank you for taking care of my home! BM
Great experience. Very professional. I really love businesses that communicate with their customers. This one definitely does every step of the way.
Mike came to home and performed termite inspection. Very pleasant, professional and knowledgeable. Technician Gary Brown and another technician, who I can’t remember his name, came to apply treatment for termites. They also were very pleasant, professional and knowledgeable. Preformed the job very quickly. Thank you all for a great job.
Great service from the exterminator. He is prompt and diligent.I have no problems with any of the services provided by Bill Clark Bugsperts to either my home or my rental property.
Our insect problem is mostly spiders, since we live in a lake community. This is the second time the house has been treated. We are on a three month plan with Bill Clark PC. Troy is our insect specialist and he does a very thorough job. We are happy with our service.
The Bill Clark Pest Control Technicians arrived on time & introduced themselves. After explaining the exterminating procedure they began the process. Impressively, they maneuvered there equipment into place and worked very well throughout the process and completed the job in aprofessional manner. The Lead Technician, Willie Shefflette, was extremely cooperative with me each time I made an inquiry during their process of performing their treatment procedure. Both of these technicians were very orderly, mannerly and customer service friendly. It was obvious they knew their individual assignments and worked extremely well together. It was quite noticeable how neat & careful they were working around our residence. We appreciate the Teamwork that was displayed and the workmanship performed together as a team. That is a valuable degree of craftsmanship to witness as members of our younger generation performs side by side excellently, making good choices & good decisions providing excellent customer service. Kudos to Mr. Shane Wilkerson, Licensed Applicator, for assigning these two extraordinary gentleman to perform ourTermidor Home Treatment. Mr. Shefflette made note of his Bill Clark Termidor Pest Control Treatment sticker while placing it inside of our Square D Electrical Box for future verification purposes. An added ValueStatement of Authenticity by the Bill Clark Pest Control Team. This is why I made my FIRST & Only pest control call to Bill Clark Pest Control immediately the morning after the recent termite swarm in our County.
Tom Jones was our exterminator. He was very polite and professional. I am very pleased with the services.
Yearly termite inspection done in a professional manner. A genuine pleasure doing business with people who know their business so well. I highly recommend Bill Clark Bugsperts. Excellent entomologists.
Taylor was amazing and thorough! Thank you so much!
I love this company. The ladies in the office are great to work with. They keep me up to date when I should schedule an appointment. Tom is a wonderful guy. He is so polite and honest.
Rep came out, assessed situation, advised that there was no cause for concern, answered questions on the wood-destroying insects inspection that would be required when selling the house.
This was a “call back” appointment, as the very warm weather seem to have driven the bugs inside. Jordan is a great technician, a person of integrity and very respectful and polite. Always on time or early. I always recommend Bill Clark to friends and neighbors. Keep up the great job and be sure to commend good employees such as young Jordan!
Nice friendly knowledgeable techs, andBarry Bryant is the reason we chose Bill Clark!
What is the deal with Bill Clark pest control spraying the neighborhood at 8:30PM when children are out playing at the park, people of the neighborhood are out walking their dogs, etc.? Am I the only one that is concerned about this? While, yes, Im thankful that the City of Lumberton does this to help control pests such as mosquitoes, there are more appropriate & safe times to do so and frankly I value my health, current, and future well being... I was passed 3 times in less than 15 minutes & not once did the driver bother to shut the spraying down not even while passing directly by me. I was infuriated by the 3rd pass & began motioning for him to shut the mist down while passing me & he just waved me off as if I were the nuisance, unbelievable. Ironically he wasnt willing to roll his window down & breathe in the same insecticide that he expected all of us to. If those were his own children playing at the park, I cant image that he wouldnt move them inside.I have called & made formal complaints to both Jeff Franks of Bill Clark & the City of Lumberton manger Steve Clark. Clearly, my concerns were not heard. Franks explained what a large job this is & assured me that if his drivers were to pass a civilian that they were to shut down the fogger until they passed by the individual at least, I have yet to witness this happen. I made certain the driver today saw me & he positively didnt give a rip. Clark, City manager, told me he would try to post something in the paper warning citizens of the time frames this typically takes place, so that we can at least be informed & know when to expect this stuff to be blasted in our faces and stay inside if we dont want to inhale it directly and face side effects (whether now or in the long term). I have yet to see this article, but if anyone has noticed it, please share it online so that others are informed.On the evening of Monday, March 26th around 9:30-10PM, I was walking in the neighborhood with my dog when a single cab truck driven by Bill Clark personnel -employed by the City of Lumberton- was spraying insecticide & passed me three different times without ever turning off OR stopping to caution me OR give me the opportunity to move indoors.This same incident happened again on 07/02/2018 around 8:30PM, while I witnessed children outside playing at the park. Again, 3 passes, flagged him down, made sure he saw me, no stopping, no concern.Please review the cautions given in the material provided to me by Bill Clark, stating that this fogger may be fatal if swallowed and enters airways. Additionally the only active ingredients actually listed are the harmless oils and then the other 83% of the ingredients are unnamed, probably due to their harmful nature.Please be informed that this is supposed to be taking place on Monday evenings, keep yourself, children, and animals inside during this time if at all possible. It appears that its taking place somewhere between 8-10PM. If I were the Mayor or City Manger of Lumberton, TX, you can bet that I would order this to be done during late hours when at least more of the citizens I have an oath to look out for are indoors sleeping.If Bill Clark is not equipped to handle the job only during sleeping hours perhaps its time the City hires a larger outfit that can. I have never lived in another city that has executed this service while its tax paying citizens are out enjoying summer weather and Ive lived in enough different cities to know.
The estimate, customer service and the actual treatment were all handled very professionally while maintaining a down to earth in person experience. I would definitely use them again
I love Bill Clark! They came out till our pest problem was gone with no extra charge! Our tech Justin is very friendly and gets the job done! And their prices are very reasonable compared to others but they guarantee your pest being gone! I highly recommend Bill Clark!
The best investment we have made for our home!!!We tried to get rid of bugs and rats ourselves and nothing store bought worked... when they came and sprayed and installed the bait buckets it was literally refreshing. Within a few weeks there was no more rats and any bug that we found inside was dead when we found it. 100% the best call we have made.
Our representative, Ray Carder, who comes to our home, is like part of our family. He really knows my children, family, and even my dog, and is always positive and professional. He always answers any questions and meets our pest control needs. Ray even goes out of his way to accommodate us, and he never judges us on our clutter! It is a pleasure and an ease to have him come to our home. He does a wonderful job servicing our house and protecting us from pests!
Bill Clark Pest Control is great to work with. I had a recurrence of ants around my kitchen sink after came for my quarterly inspection and spray. They came promptly and took care of the problem without any additional charge. Even calling back making sure the problem was resolved. Extremely satisfied with the professionalism of everyone that I dealt with from the office workers to the techicians doing the work. Great work.
I have a new home and setting up service with this company has been a truly great experience. The service is quick and communication regarding treatment and response to questions is top notch. I had a snake problem and they fixed it quickly. Also their mosquito treatment has been really good. Would recommend them to everyone I know.
I’ve been customers of Bill Clark for years, exterminating twice yearly.Troy is always knowledgeable, timely, and cheerful. Whenever we’ve had questions, he has answered them. Never any concerns.When you call the BC office, the staff are helpful and efficient.I highly recommend Bill Clark and Troy.
Have had service for 30 plus years. Never had a serious problem and have not had termites or cockroaches . Occasionally ants but they take care of that.
We have received excellent service and communication from Bill Clark Pest Control. They stand by their services and have fair pricing. We have been very happy with them!
They just do s great job. Great phone answering. The field members are nice and do a superb job
We have always received the best service from Bill Clark. The technician is always on time, polite, asks questions and goes above and beyond what I would expect. Scheduling is very easy and they have always been very easy to work with anytime we have needed something additional or needed to reschedule. I would highly recommend Bill Clark to anyone.
Tom is a very professional and personable pest technician. He explained several pest subjects to us for our information. I must note that his equipment began to malfunction before he was completely through with our job.He stated that when he would be back in the area that he would drop in and finish the two outdoor areas he could not complete that day.i recommend this service.
Weve been using Bill Clark Pest Control in our home and on our property going on 10 years now. Jason is our tech. He is always on time, happy, respectful and he is thorough. We havent had a live bug in the house since we built it 10 yrs ago. I definitely recommend Bill Clark Pest Control. They are pleasant and helpful, both on the phone and in person.
Bill Clark pest control does an outstanding job of taking care of their customers. Their service technician Thomas Jones goes above and beyond to make the customers happy... When he leaves after a treatment I feel confident we will not have any problems before his next appointment.
Bill Clark makes doing business so easy! They text me for an appointment at my convenience. Their techs are always on time or early. We have been customers fro over 20 years
Quick professional on time
Always on time. Very trustworthy.
We have used Bill Clark’s for years. The service has been impeccable, we love Jason, and they are always on time. We started using Bill Clark’s at work too. Luis is awesome! We highly recommend them.
Always get great service
Very professional and couteous. Definitely will continue to use their services.
Bill Clark Pest Control has been in business for over 60years!I now know why they are so successful,...They are honest, good natured and knowledgeable of their products and how to get the best results!After a very stressful, weeks long bout with milipedes, I called them, set up an appointment, signed a years contract & have never been happier, nor have I had fewer pests!Living within 20 acres of woods, I have encountered a huge variety of pests! I love most of Gods creatures, as long as they stay out of my house!Bill Clark Pest Control has completely defended my home from pest invasions for a year now & I cannot recommend them any more strongly!!!
Great company. We have used them for years to keep our home free of bugs. I would recommend them to anyone. Very professional, and we never have any issues.
The best pest control company in south east Texas. If you have termites I highly recommend their services. I use them for yearly termite services and quarterly pest control. Lady bugs, salamanders, spiders etc all used to find their way into my home. In the year since I hired them, I can count on 1 hand how many bugs have made their way into my home. There technicians are prompt and knowledgable. Anytime I had a question there dispatcher or in-house bug experts have always been able to answer it.
Clark’s people, on the phone and at our home, have been/are friendly, professional, knowledgeable and accommodating. We have been using their services since 2000. Our home and grounds have been well protected from pests. Highly recommend this company!
They are very attintive and work well with the customers
Bill Clark is the most professional pest control service in Beaumont. They are not the cheapest, but when you have a problem with rats and mice, like I did, you want the problem solved. Justin was our tech and he explained everything, handled the problem, and even took steps to prevent it from happening again.
Very prompt on coming out to my residence to quote the job and the Technician came out a couple of days later and was very professional and knowledgeable of the products they use.
Your pest control guy left some dirt from his shoes in several rooms. Also he disturbed some landscape rocks and did not place them back.He is a nice polite guy and we dont want to make this personal. Thank you for your service.Richard Ternes
Ray does an amazing job for us. He goes above and beyond. I’d recommend him to anyone
My regular guy is wonderful, as all the others have been. Solicitous and good at their job. No complaints ever. Thanks Pamela Hickman.
The folks at Bill Clark Bugsperts are extremely professional and will do a great job for anyone who has critters of any sort, regardless of the number of legs, at their home, office or other place of business. I highly recommend them.
We recently met with Troy Fey from Bill Clark Pest Control and contracted with them for pest control service. They offered more than a large local company that we had used for many years and at a better price plus their reputation and years in the industry made Bill Clark the better choice for us. We felt the pride in their services at the first meeting with Troy and felt we could count on him and Bill Clark to have our backs.
Signed up for the termite coverage and quarterly treatments and have been very pleased with our technician, Troy. He is always prompt and easy to communicate with. Very happy with the program and the peace of mind that comes with it.
I want to let everyone know I have been with Bill Clark Pest Control Co. since 2009 and I have never been disappointed all these years. I have moved to Conroe, Texas. early this year and I am so happy they are now here. Troy Fey came to my new home here in Conroe with great professionalism and has a great personality for this job. He is an asset for any company but Im glad he is with Bill Clarks because I know I will have continuous good service.Thank you Bill Clark and Troy Fey.
Very prompt, very responsive, very effective. Been using them for years.
The best company around! Jason is the absolute best and keeps us taken care of.
Thank yall for a job well done. Tom our expert was very thorough and friendly.
You pay for a service contract to have to call them 2-3 times in-between visits because what they do doesnt work. They slso tell you they will have someone call. No one does. Then after hours or weekend person doesnt have a computer to verify any of your information so you wait 2-3 days to see if they will call you. Meanwhile you have ants running rampant through your house for which you pay / paid to have taken care of after a year of service.
I’ve always had great service from Bill Clark! Their techs are always courteous and prompt. And... the best part... no pests in the house since we’ve started with them!
These guys are great, if you need reliable exterminator call them
When we first moved into our home it was a pest nightmare. Fleas, termites, roaches, and furry critters lived and moved around freely like they paid rent. Now that we have regular service, my free loaders have moved out and stay out!
Honest, dependable, and high quality service. I have recommended them time and again.
I have used Bill Clark since March 2009. We havent had any issues with pest at all (insects, rodents, etc.). Scheduling is easy and the employees are always punctual, professional, and courteous. I reccomend them to all of my family and friends.
March 2017, Bill Clark Pest Control sent out Roy Henslee to check out my home and he found termites inside a bedroom, walk in closet, under the bathtub and a place in the attic. I gladly signed the contract. An appointment was set and Gary Brown came to exterminate inside and around my house. He drilled holes and filled them with the insecticide, and in different spots on my patio and bathroom, etc. it took most the day because my home is big, but he was hardworking and very patient & understanding with all my questions. Later, another guy came out to help.Since then, I only ask to schedule my annual inspections with Gary!Recently, I found out that I possibly had a raccoon in my attic. I called Bill Clark and even though the animal expert, Troy was booked through the next two months, he came a few days later to check my attic. I have holes in my vents around the soffits of my home and he found prints the raccoon left. The girls in the office are awesome, as well. Brenda and Jana! I’ll never use any other company!
Roaches not gone after 3 tries, but on the 4th visit, Ron the service manager assured me that they would keep coming until they got rid of them. Troy has been a good tech, and once the roaches are gone, Ill sign up for the quarterly plan.
Our Technician, Luis Escamilla, is always very pleasant and friendly when he is at our business to service our facility. Thank you!!
Definitely was vary happy with service first treatment killed everything! We got the start up package 2 treatments then the every 3 months treatment I definitely recommend them and they warranty there treatment 🙌 that’s what I was looking for it a pest control company.
They did am excellent job for us. Jason Allen was professional and efficient.
Very impressed. Tom Jones did a great job !!
Professional and trustworthy and safe work ethics
Horribly disappointed in the termite treatment, very evident that they are less than thorough in their approach when compared to other companies such as Orkin. The insect treatment is adequate but still lacks in many areas.Do yourself a favor and compare with other companies before do anything.
Very nice and informative. Went with the package plan. Great choice.
Great friendly, honest company. Timely service and very clean.
Bill Clark Pest Control does a great job. We had a pharaoh ant problem that I could not get rid of on my own after multiple attempts. They came out and took care of it first trip out. Their techs are knowledgeable and thorough. Theyll take care of whatever is buggin you.
They always do a excellent job and very professional.
Ray is always on time . Very professional . Does a great job.
We are very pleased we the service we get and the employees are professional and very friendly.
Made an appt and someone showed up to do an inspection. Was told they will email me on prices within 1 to 2 days and here we are going on 2 weeks and still nothing. Guess business is booming.
They are nice people also very polite.
Always arrive at or before scheduled appointment. Very friendly and concerned service-minded people. They find problems before they become detrimental to our property. Years ago helped get rid of a swarm of red wasps that had taken up residence in our attic. When they enter your house they wear booties over their shoes so they don’t track your n trash
Bill Clark has great customer service and friendly knowledgeable technicians who are happy to help. Will continue doing business with Bill Clark.
Great service and the nicest people!
Very prompt courteous service. Very knowledgeable about their services.
Very good company..Justin is very good.
Fantastic people, professional service and a real treat to see an organization who approaches their craft this way.
Great place great employees
Troy is always nice and does a wonderful job!
Always very pleasant and courteous.
They sprayed everything I could point at and then some
The service is always friendly and courteous.
Mike very Professional, knows what he is doing .
Satisfied
Very nice .. professional people .. been in business 60 yrs..
They have always been on time and professional at what they do
THEY ARE NEVER ON TIME FOR THEIR APPOINTMENTS, never!!!! What’s the point of an appointment if it’s not being honored 😖😖
Very efficient and professional!
Great service!
Always great service!!!
Speedy service
Poor service
They stand behind their service
Does the job
Ok