Fast and efficient! When all hope seemed lost for my laptop, the heroes at this shop performed a godlike miracle in such a short amount of time. My laptop is now running like it’s right of the box new and I could be any happier. If I could give them 20 stars I would!!!!!
When I went into Computer Dimensions with my “destroyed” iPhone, they were able to have it fixed within a matter of 48 hours, and notified me as soon as they had it fixed. They had great service, and knew exactly what the internal problem within the iPhone in a matter of minutes. Highly recommend to anyone who lives in Beaumont or any surrounding cities.
If you have a problem with your computer in the golden triangle, this is the place to go. They had quick and excellent service, and were able to diagnose the problem and fix it within a matter of a day. I’ve had to go to this establishment numerous amounts of time due to computer problems, and every time I go I get the same reliable service. I highly recommend using Computer Dimensions for any computer or device that needs to be fixed or diagnosed.
Amazing local store that works quickly and efficiently to get the job done!! I was having problems with my MacBooks screen and Tony Floyd fixed it faster than i could have ever hoped for. If you are in the golden triangle area with Apple device problems I definitely recommend stopping by computer dimensions!!
I recently dropped my iPhone and it cracked so I decided to take a chance and come here for a repair. I am so glad I did!! They were very knowledgeable and repaired my phone before the day was over!! The cost was reasonable too! I would have paid a lot more in other places. Overall, I recommend this place 100%!! I will be coming back if I have a problem with my phone or Macbook.
Been to these people few times over the years and they have always been knowledgeable, professional and reasonable. The last visit was a complete surprise! Went to check if battery could be replaced and times and cost etc And walked out 10 minutes later with a new battery installed. If you have questions about your Apples don’t go to places who sell you oranges LOL. Go to computer Dimensions.
Very positive interaction with this store. Best experience I’ve had servicing Apple products without the corporate hassle of some other stores. Prices are great and the staff is knowledgeable and helpful. The owner took the time to speak with me and ensure I had a great experience. Thank you Tony, 5 stars!
Thank you Jason for helping and alleviating my concerns about my Apple phone yesterday. Everyone is always so friendly and professional. I have been here numerous times and have never been disappointed. They will always give you their honest opinion.
An only true Apple store in Beaumont!!! They have wide range and newly released products like iPhone, Mac book, Ipad and their offered price is cheaper than even buying directly from Apple, save me costs of delivery too. Very friendly, knowledgeable owner and professional staff who helped fixing my stuff and change battery, made it perfectly ready while I shop at opposite HEB. Such a time saving and convenient locating place. I bet nowhere can beat their reasonable charge for excellent service. Highly recommended.
Jason and Tony at Computer Dimensions were SO helpful! They explained everything really well to me, they were efficient and there were able to help me with an issue that no one else could figure out. The store is super clean, laid out really well and the guys are incredibly knowledgeable.
I took an old Macbook in and Tony was able to get it up and running quickly and at a fair price. The store has a large selection of new computers and I will be returning when it is time to buy a new one. This was a much better experience than going to the Apple store. A+!
Visited this place last week. I must say that was one of the best decisions. Saved me a trip to Houston! Took my Apple MacBook Pro that had battery issues. The gentleman inside gave me a quote and before you know it my computer was fixed in two days. Can’t say enough about this place. Will be a returning customer😊!
They helped with all of my questions, and great customer service. Tony Floyd helped me, this guy deserves a raise, he goes above and beyond. I recommend Computer Dimensions anytime I can, and tell everyone to ask for Tony.
I recently had one of the best customer-service experiences in years at Computer Dimensions in Beaumont. My old MacBook Air was on the blink, so I brought it into the store. When I described the symptoms, Jason diagnosed the problem immediately and gave me a set of options. I decided to buy a new laptop then and there, and Jason said he would migrate my data from the old computer onto the new one and I could pick it up in a few hours. Great! But I later realized that Id forgotten to mention that I preferred to use a nonstandard keypad -- one that had to be specially ordered. I called the store back and explained my mistake. The whole team could not have been nicer or more professional in sorting things out, and Ill now buy the model I prefer with the special keypad. Absolutely 5-Star service from Jason and the whole team at Computer Dimensions in Beaumont!
I cannot speak highly enough of Computer Dimensions Beaumont! I have been a client for many years. Every experience is more than positive. They can help you and support you with anything you need. I would NEVER go anywhere else. Thank you Computer Dimensions!
I fixed my iphone within an hour with low charge. I also got a new Mac book at lower price here compared to Apple. Great service! Will come back.
Great location and friendly staff. Wide selection of products. Nice location
I fixed my apple baterry here fast with low charge. New iMac I bought was low price. I am so happy! Support local is great win for both.
I don’t do reviews but going to the Apple store is a complete waste of time. If you want prompt service this is the place to go!
I was in a pinch, needed immediate assistance with purchasing a new MacBook for my daughters Graduation Gift. The ONLY place remotely around with the right equipment in store was, you guessed it, Computer Dimensions. I walked in and Brian assisted me with the easiest purchase process Ive had yet in a Tech Store. I highly recommend this place for all of your Macbook or iPad necessities. Thank you guys for providing incredible customer service!
Great selection of iPad and Macbooks. Friendly service. Fast repair times!
Amazing staff!! Very professional and knowledgeable ! I highly recommend!
I think this is the best customer experience I ever could’ve imagined. Thank you!
This place is professional and doesnt have the long wait times and crowds that the Apple store has in Houston. If you think you will drive to the Galleria and get an issue handled when you walk in, you are in for a rude awakening. With this place right here in Beaumont you can walk right in and get a problem diagnosed or buy something new quick and easily. If you want to go to an Apple store and make an entire day out of saving a small amount of money while wasting hours and hours of additional time thats on you. I will always appreciate Beaumont at least having this authorized apple store over not having anything at all.
After shopping around Houston for a new laptop, I was happy to find the same model for a cheaper price here in my hometown. Shop local y’all!
Store is amazing with great service and even a good amount of apples products to select from
Great location, quick repair times and friendly service. Good selection of Apple products.
I don’t normally leave reviews, The store was prompt and did an excellent job repairing my Mac! I recommend them to everyone.
Great place to get you Mac repaired without the trouble of going to Houston. I’d much rather support a local Beaumont business.
Staff is really knowledgable and friendly. I was having an issue with my laptop that Apple Care could not solve and they did! They also unlocked a iPhone for $35 in 15 minutes!!! We had stressed over that all day before going to them and they fixed all of our issues in what seemed like 2 minutes.
I went in this store without a mask (due to health reasons) and the bearded guy yells at me from the counter about the mask. I had just walked in turned around and walked out. Great way to treat customers who pay money so this business can pay its bills and payroll.
Great Apple service with low charge in town! Save time and extra money to drive to Houston.
Great and friendly service
They are the only Apple authorized retailer in the area so they have a monopoly and WILL overcharge you. They charged a $125 diagnostic fee for my MacBook Pro just to run a few tests and told me they will have to replace the logic board and possibly the battery and the total charge would be $972.I took it to Apple store in Houston. No diagnostic fee, and they charged me flat $575 for repairing/replacing ANYTHING they found faulty. They ended up changing the logic board and battery. See receipts for evidence.To sum it up, DO NOT go to this store. Your visit to an Apple store in Houston will be worthwhile and you will end up saving a lot of money.
Took my iPhone 6 in for a battery replacement. Very knowledgeable and friendly staff. As a tech guy myself, I highly recommend these guys.Skip Blackstone
Great service.
We don’t have a true Apple Store here in Beaumont but this is the closest thing we have to one. Good product and can repair apple products along with most accessories available for sale.
I enjoy doing lots of business with these friendly Apple Geeks!
Very knowledgeable and eager to answer your questions yet they are not overbearing. A very relaxed atmosphere.
Just stopped in for help clearing my info from 1yr old iPad. No sooner walking up to counter they had my iPad in hand and cleared. Over all 1 to 3 minutes and out the door. Thank you Computer Dimensions for your help
This store is great and their service is!!! I crashed my phone and within 1 hour is was fixed I love it.
While they do not have the same feel as a real Apple Store, they have a great selection and service team! The prices are typical Apple style, so dont expect bargains of the century. Very friendly staff.
I read all four previous reviews by the time Im wring this. However, we, my family has giving their repair service the highest rating, 5/5 and highly highly recommended. For the last five years or more, we have brought many Apple products such as two different imacs 27in, two or three different MacBook pro 15,one or two macbook 13 in ...for repair at Computer Dimensions, Beaumont, TX. Some we had to pay for the labor(At the time the diagnostic charge out of guaranty was like $69 and now $100.00)and parts. One of the imacs 27 in, I had to pay close to $600 few years back. Others were about more than $300.00 each. Some we paid nothing($0) even not diagnostic charge because they were still under guaranty and not our faults like water damaged, software... And those with the receipts showed replaced parts $500-$600 each easily as in the case of the logic boards replacements.They deserve the highest rating at least the repair service because:1. Staff is friendly courteous and helpful. Some even tried to quick check such as it was battery charged problem or not before officially logged in for repair2. The repair technician, Jason ( He is the only one so far fixed all our Apple products) is highly skilled,very efficient, very professional and as trustworthy as well. He always gives a brief but condensed call about the products problem, usually about 1 or 2 days after we left the product. He will tell if not under guaranty what the cost for part and labor is. Once we agree, he will proceed(to order part) and usually take one or two days to have the product back. All the products after repair do have the guaranteed cover but so far we have not brought the same product back second time. We love the way Jasons communication skills. Here was the problem of the product. Here was the solution. Here was the total charge,if not under guaranty. And if agreed, here would be the date the repaired product be ready for pick up.We have not written a review before on their behalf even we have been their customers for years. We do not hesitate to bring an Apple product for repair at their shop at all. We have even not negotiated with their out of guaranty labor and part charge because Jason has provided great quality of repair and, at least in our opinion, the charges have been fair. Especially, we are always been notified first for the charge and if we would not agree we should pay only the diagnostic fee which was collected first hand anyway.Thanks Apple not only for their wonderful products( FYI My family of five started with Windows products for many years before we tried Apple ones and we have loved them. At the start my children did not like Apple products because its high tech such as one finger touch, two finger swipe, three... as well as the commands C, O... but not before long they love them.We have more than 30 Apple products from i phones, ipads, ipads mini, ipods, imacs,Macbook pro different sizes 11,13,15,17, macbook air...not iwatch though :)) as well as having a valuable team in such the small city.Jason and his staff should be recognized not only by praises but should be also financially awarded by Apple who has trying to possess the best personnels in its keep-thriving wealthy corporation.So for readers, if you need to repair a Apple product, dont hesitate to bring it in to Jason at Computer Dimensions in Beaumont, TX You wont be disappointed. At least he has open answers and you decide. Sincerely, Humbly and Fairly :)
The help was great and very polite
Very helpful staff!
Excellent Service