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Mercedes-Benz of Beaumont Service Center
1865 I-10 S, Beaumont, TX 77707, United States
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Mercedes-Benz of Beaumont Service Center

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Ro
Review №1

Probably the absolute worst experience I have ever had at a car dealership. Went there to look at a C-Class. When the salesperson approached me, I asked if I could sit in the car. He smugly told me that I need to prove the I could afford the car before he could even open the door on it. I assured him that I could afford any car I wanted and let him know that I didn’t want to go through a 20 minute process (per his description) to prove that I can afford a car that I may not even want. He, even more arrogantly than before, dug his heels in and refused to show me the car (while he also was bragging about how he could also afford the car because he “played professional football”). The salesperson was—by far, one of the worst I have ever encountered. I will happily take my business to Houston.

La
Review №2

That staff was great. We really enjoyed having them service our vehicle. They were courteous and efficient great bunch thanks guys again.

Ta
Review №3

Kristy has terrible customer service I walked in and she was the only advisor she didn’t acknowledge me at all while I was standing in front of her door for about 15 minutes until amber came and helped me. The service is slow and not good but at least amber was nice and helped me and immediately acknowledged me when Kristy was just sitting there eating in her desk and texting on the phone.the crazy thing is I was talking to a friend who also goes there for her Mercedes and encountered the same thing and said she was terrible

Ba
Review №4

Not good they never called me back

Je
Review №5

They had my parts I needed for my car

Kh
Review №6

Everything is very easy and goes smoothlyReally thank you

Information
1 Photos
6 Comments
Rating
  • Address:1865 I-10 S, Beaumont, TX 77707, United States
  • Site:https://mbofbeaumont.com/service/?utm_source=gmb&utm_medium=organic&utm_campaign=service-website
  • Phone:+1 855-740-4308
Categories
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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