The US Postal Service on Charles Street in Beaufort is a really well run and efficient post office. I was able to do everything I sough to do for my postal needs in a quick and efficient matter. The staff here is friendly and helpful and makes sure you have everything you need. I have always had a positive experience here.
The service inside was good and fast but, the lawn service in front of building is HORRIBLE . It has always been HORRIBLE. For a government building, they have the ugliest lawn.Please, fix it.
They have delivered to the wrong address 2 times now
I was rudely questioned about why I arrived at 4:30 pm to send two parcels abroad. The store closes at 5:00 pm and I had the two custom forms filled. Unacceptable. Obviously the USPS does not need more business or is it profiling?
I have only lived in Beaufort for less than a year, but I love going to the post office on Charles St. The staff members are very friendly and efficient. Even when theres a long line of people waiting to send packages, everything moves along well. Its also a very convenient location with plenty of parking.
I love all the Postal workers at this location! Very friendly, professional, prompt and helpful! This location is one of the cleanest buildings and very organized! Making it a pleasure to stop in and say hello even if only checking the mail!!!
Parking lot is very small and it stays pretty busy at this post office. The employees are very nice and efficient! Thankful the wait isnt too long.
The best post office Ive ever been to. Ive lived all over and make weekly post office trips for work. Every post office Ive used before has been the usual skit of grumpy employees, frustrating misleading information, and even missing packages.This post office is so different. The staff are always so sweet and friendly. If you need anything they take the time to help and do not make you feel like a bother. They were even making Donald duck voices for my 3 year old when she got antsy and had her smiling and giggling. I love making p.o. runs now!
They are inconsistent with their delivery times and unapologetic and even hostile to customer concerns about mail not being delivered, mis-delivered or even delivered days after it was supposed to be delivered.They are setting back advances in our country towards stopping racism by decades by being belligerent, under educated, and impossible to understand over the phone. I do not say this for any reason other than what others have said to me that were definitely not politically correct.
All the folks here have always been pleasant, efficient and professional. They have a new service for PO Box holders thats sends you a text or email when youve got mail. Saves trips in from Ladys Island to an empty box.
Rude!! Wow. Refused to take a package because it was dated For the previous day ( they were closed that day). I took it back and pointed out that Ive shipped tons of items with labels marked 2, 3 and even 4 days earlier. The guy gave me a ration of **** telling me he was going to call all the postmasters in Savannah for taking late packages. I told him its not a problem, that Id get a new label and he continued to press well let me just explain why. And wouldnt shut up about it. When I finally just said Id ship it UPS and walked away to avoid an argument he kept on pushing this nasty little attitude.I think its also worth mentioning that every time USPS has lost items on me its gone through this post office
Courteous and quick.
Whoever answered the phone on 3/14/17 is very rude. Viola was her name i believe. I asked why my tracking info stated acceptance by beaufort usps at 430am then at 730 it says it went back to georgia. She gave me a rude attitude and got even more rude when i asked why it went back. She said it hasnt even been accepted by beaufort. Then why does my tracking say it has been. Even amazon tracking says it has been accepted by carrier. Just rude and incappable of being nice. If you hate customer service that much go do another job somewhere else. Im sure the post master wont even care about the review. Everytime i get packages delivered to my address it always says undeliverable as addressed. Then magically i call and within the hour the carrier is redelievring the package. 4 times in the last month this has happened. Just lazy people and rude people.
Efficient and professional. 24 hour lobby
I put in a stop mail for while we were on vacation. When we got home the mail box was full and some of it was wet. I did not put the stop mail on line, I did it from the main office in Beaufort. Thanks for nothing.
Why no local phone number online?