Ive been coming here for 10 years or so and its always been quick and helpful.
Will not go there again. The manager was very rude and unfriendly. Brought my own oil and filter and was still charged full price. After checking the air in my tires realized he did not put cap back on one of my tires.
Such good people here, they have gone way above and beyond helping me work out the quirks of my old 2003 Pontiac Grand Prix
Did a great job will definitely be back management was the shiznit
Great guys that work there...always pleasant and I always leave a good tip...
They dont put pressure on you to do all kinds of expensive flushes. Very friendly staff. Fair pricing. I recommend their rewards program to save you in the long run.
Professional courteous explained everything in detail made me very comfortable while I was waiting for everything to get done I would recommend this to anyone
These guys were super quick and the service was great!
Good service, nice staff. My issue is when you get a full synthetic oil change and they use the Cheapest oil filter they can throw on there, I just feel like they are not giving me what I paid for. I was looking for a premium service. I got their premium oil and a sub premium filter. They should use a premium filter for a premium oil. $90 for an oil change should include this in my opinion.
My first time here. I had an oil change. These guys were all very pleasant and polite. Not only to me, but to each other, as far as I could tell. Thats all you need in a business.
Friendly, competent folks who did the job for the price they quoted. In and out quickly too!
Very fast nice people ready yo help you out
Typical oil change place. Up sale you all day long. $46 for a oil change. Not coming back.
Always willing to take the extra mile
Quick easy service. Not too expensive.
Guys there are super helpful and very informative, especially for someone like me who doesnt know much about cars. They dont give the hard sale push like other places, and will put reminders in your account about things you should have done in the future.
Very personable, attentive to detail and cool guys.
Place was clean and appeared organized. Staff was pleasant and professional. A plus for sure.. now for the bad.. My Normal oil change runs me around 38.00 from Graff. This day Graff didnt have my oil? Go figure! So I came here only to get charged 70.00. A little disappointed I must say. The technician did inform me of the cost before draining my vehicle, which I did accept because I needed it changed. However, the price variation will most likely keep me away as it was almost double. As a consumer I dont care if its full synthetic or blend, blah,blah.... I ask for the required oil per the manufacturer and this is what they said they had. Nice place but overpriced in my opinion.
Very quick and friendly workers. Ive been there twice, and the work has been efficient and impressive. They dont judge when I go way over on miles, but they do advise the best ways to take care of it. My last oil change was in the range of forty dollars, and I dont mind it for the experience I get. The two men to service my car each time have the rapport of two childhood friends from 1940s Boston.
Very nice and helpful. Not pushy.
Fast and professional.
Best oil change place, hands down.
I was at this location last week for a quick oil change before a road trip. They said it would take 15mins. It took 18 because the gentleman that took care of me noted an issue with my front end that was causing undue stress on my tires so he took a few moments to explain that to me. He didnt pitch any pricey add on services, he was very professional and friendly. I would definitely return to this location
Pretty good quick and clean 😊
Great service
These guys took such great care from me even though theyre not my usual shop to go to. They will be now though!
Fast and friendly service
Great service very trustworthy
Very friendly and helpful staff. Worked around issue with my car being to low.
Fast and professional
As a new driver, I was concerned about going somewhere to have my oil changed, but Im very glad I chose here. The staff was courteous, explained everything from prices of products to why a component should be replaced thoroughly, listened to what you had to say, and they even found an online coupon for me to use for that visit. The visit was quick and I left with peace of mind. Corey was very helpful and courteous. I look forward to returning anytime I need an oil change.
Great service
Said they didnt know how to take the plates off of my undercarriage. Refused to do an oil change. Then they broke the hood handles on my Hummer.
Fellas are really nice and wont con you into anything you dont need.
Nice staff, very friendly. The service was mid priced, but done quickly.
The guys doing my oil change were great. Ive been there a number of times and never cease to be amazed at the level of helpfulness and professionalism that I see. I highly recommend getting your oil changed here!
Excellent, polite service.
Great place good service and theyre very prompt and professional
These guys go above and beyond for their customers. I went in knowing I had a transmission leak, and although they couldnt help with the problem, they did help me refill the transmission fluid. Will be straight up with you, not trying to over sell you. Will always take my car for oil change and fluid problems here.
Came here because of the great reviews from prior customers. The Saturday crew were friendly, courteous and professional. Great job!
Grate place and fast
Quick fast and friendly
Mike, the manager is great. Friendly and very knowledgeable. Always tries to help solve any problems you have. Oil change takes anywhere from 10-15 minutes.
They do a excellent job
Recommended that I didnt need an oil change yet. Thanks for not doing unnecessary service to my vehicle.
We are from out of state and the crew here were SO polite and professional! They were also able to fit our RV! 15 minutes and we were done ...very happy with the service!
Helpful, quick, courteous
Absolutely awesome, friendly staff and awesome service
Great service awesome guys.
Best oil change in Bay City. Most places make me feel uncomfortable as a woman being alone with all men but the guys are nice and friendly. Its the only place I go!
Awesome service, a bit expensive but my car is running better than ever!
Fast and friendly service at a very reasonable price, would go here exclusively if I lived in the area
Great place
Friendly people but I think they take advantage of a women trying to get her car servest charged an arm and leg for something I didnt need
Its fast friendly and they do an excellent job
Never been there
Place is overpriced. They dont even show which oil they use in your car. Place is a scam . Beware
Very friendly staff
Usually really quick service.
Very friendly
Good
Fast and good work
Quick and easy as expected
Always in and out quick
Friendly and fast
Excellent service