Great service and excellent communication. Fair prices for work done. I recommend them

Typically I thought a oil change included: topping off basic fluids and checking tire pressure.Come to find out IF you want those fluids maintained, you must REQUEST it.My receipt indicated they used X amount of quarts of oil, no tire pressure check, no windshield fluid filled ... That service was on Friday. On my commute to work, Monday morning at 4am, went to use my windshield wipers plus fluid...EMPTY...NOT a satisfied customer and will NOT be returning.My daughter had excellent service with them but I was UNIMPRESSED!!!

Very courteous employees.. and they get to your vehicle pretty quick.

My wife had a terrible experience here. Rachel yelled personal financial information across the office while on the phone informing everyone of her supposed knowledge of our finances. Very unprofessional and absolutely will NOT go there anymore. We will just stick to anywhere but here. 0 at of 5 stars Don’t recommend

This place surprised me, not only were they kind, as was everyone I met in Bay City, but they also had a quality tire for my travel trailer (Carlisle) in the correct size, and they were fast.

Super friendly and excellent service. Prices good

Wrong tire size at first but Rachel made it right. Definitely be back here! Great people. Great service.

For starters, this is one of the only places in town that are even providing oil change services! I called and the lady told me that I didn’t need an appointment. I got there and was greeted by one the kindest women that I’ve ever met! I was there for about 20 minutes and the price was very reasonable. Overall, it was a very pleasant experience and efficient service!

Great place great service!

Reasonable prices and promt service. They do more than tires.

Great price and fast service

Patched my tire super quick, and was cheap. What more could you ask for?

Jimmy Huey and his team at Mr. Tire Auto Service Center in Bay City are exceptional. Their new shop is spacious, clean, and easy to find right off Hwy 60. Any interaction Ive had with service technicians has been polite and professional. The team is knowledgeable and very willing to help answer any questions about services and product warranties. I would absolutely recommend this tire shop and automotive service center to anyone in the area. Let them know Amy sent you!

15 day return policy is kind of ridiculous. I will be paying my balance out NEVER TO RETURN.

Very friendly! I will be getting my tires from MR.TIRE from here on... They quoted me a price and didnt change price once tires were installed...like other places Ive been in this community!

These guys have the absolute best prices in the area!

Best customer service ever! And I mean it.

OUTSTANDING service! Always reliable and dependable.

They get the job done, however, the lady at the front desk is such a whiner... every single time someone calls or enters the store the complains and has an ugly attitude towards customers. I’ve been here 3 times and only do so cause it’s part of my job

Took my wife’s vehicle there for a brake job and let’s say 2 trips there and $900 later they still are not fixed. They squeal every morning and everytime the car sits for a period of time which is embarrassing to my wife. Now I am going to have to take it to the dealership and spend more money for them to fix it right!! Very disappointing

Friewgndly and good services

Great prices

Awesome service, they helped me fix a really loud squeaking noise with my car, and repaired my tires all for really cheap! They dont try to upsell you a ton of extra stuff, they just want to help! I wish they had a place in Houston... I was just passing through and they helped out a ton!! Also they close at 1pm on Saturday.

Awesome and quick. Even gave a present to my daughter while we waited.

Real nice staff, waiting area was clean, very honest and helpful .if youre in the Bay City area and have tire needs this is the place to go!

Mounted tire wrong side out, rude when I returned. Then broke decorative piece on rim and didn’t tell me. Then took to a different shop due to vibration and was told “the tires were out of balance bad”. Will never go there again!!!!

Super service and staff! The ONLY place I will get my oil changed and tires replaced. Been going for years and they have never once treated me like a dumb girl or like I didnt know what I was talking about. Mr. Jimmy is a peach!

Wonderful service! Very friendly staff!

Great service! Small hone town business.

They got my vehicle in on short notice and everyone was very helpful. (Brake/axle problems)

Thanks a lot for the what they did on my car!

Broke the TPMS sensor fixing a tire leak.

Try them out I cant imagine anyone not being happy with their service.

Great service

They let me know that tire was not patched right and fixed it the proper way to make it last for a while longer.

Came from outta town to follow through on some arrangements,was not able to complete the process due to Communication errors. Waste of time and money.

Greatest Tire place, the only place that doesnt rip me on tires!!!! Great staff!!!!!!

Great friendly service

Its ok service they need snacks an food 4 the customer

Great people and staff

Always great service

Good and quick service

Friendly and professional!