They are always friendly and helpful. In these times this service is necessary.

The lady who works the desk is nice and very funny. Good customer service.

The ladies help me smile.. and the process of the borrowing is nice. I would, will, recommend anyone. Thank you!

Good service. Battle Creek office are friendly polite. Answer questions. Give reminder calls.

The lady said she needed my social security card and I asked her why and she got very rude talking about they have to know it’s me. I had my ID, checking account, and paystub. I said I’m not giving you my social security card to copy. No other borrowing place needs a copy of it. It sounded weird to me. Then she got real rude talking about my bank has a copy on file. No they don’t. I bank with chase and they DO NOT HAVE A COPY OF MY SOCIAL SECURTY CARD. They have my number but not a copy of my card.