Work with Justin S. He was great. Always responsive. The best part of the whole thing was pretty much doing it remote. Sent my credit info over the internet, he had everything ready when I walked in. Was there 10 minutes. Signed on the line and was off.They also gave me a VERY generous amount for my trade in that made it almost impossible to say no.Thank you again Justin and the Sunshine Team!
First of all, it felt like you were walking into a very warm and friendly atmosphere everybody was welcoming and very helpful. I knew what I wanted right away and they were very helpful and finding the vehicle I wanted. They did not try to upsell anything or give me anything I did not want. it did not try to talk me into another car the other thing was Jesus was the one who was my salesman but one day he was not there and the other salesman stepped in with no problem to try to help me out I would highly recommend and I will be going there again for my next car.
Always fast and friendly service. Courtney is awesome at her job and I wouldn’t change a thing. Sunshine Toyota is the only dealership/service center that treats me with respect and never tried to pull a fast one. I recommend them to anyone with no hesitation.
The car buying experience was great at Sunshine Toyota. The process to buy my 2021 Tundra was smooth from first contact to drive-off. Krista my salesperson was excellent with communication and transparent feedback. Made my family feel at home, and valued our time. Would definitely purchase again from this dealership.
Had a pretty seamless time buying a car from here over the past week. They helped us get some of it done from home and when we went in for our appointment it all went well. Everyone was friendly and we didn’t really feel any sales pressure or anything.
The customer service at Sunshine Toyota is excellent, the best Ive encountered in the 50 years Ive owned a car. Courtney in the service department made a good impression the first time I called. When I brought my car in, I watched her manage multiple tasks & people in a calm efficient manner. I needed to get an appraisal on an estate car & everyone who helped me was knowledgeable and kind. I highly recommend this dealership.
Excellent customer service, staff answered all questions and concerns. This was my first time working with a dealership, and they did not fit the stereotype of being pushy. My used car was detailed very nicely, and no major repairs have come up. I would recommend to anyone.
Purchasing my 2019 Camry Hybrid at Sunshine Toyota was a pleasant and enjoyable experience. I will purchase my next Vehicle there.
GREAT PLACE TO BUY YOUR NEXT CAR OR TRUCK ...HIGH QUALITY EXPERIENCE.I HAVE BOUGHT MANY VEHICLES FROM THEM ..BEST DEALS ON THE MOST RELIABLE AUTOMOBILES ON THE MARKET..😃
Krista and Steve worked to find us the exact car we wanted in a crazy market. Received a fair deal without unnecessary costs or complications. We love our 2021 Toyota Highlander Hybrid!
Great friendly staff. They were kind and made me feel welcomed. The salesman was very friendly and did a good job to answer my questions and show me around. Overall I good dealership and I really enjoyed seeing the vintage Toyota vehicles they had for show.
Sunshine always does a great job, hence why I’ve purchased from them since 1998
I work with Courtney at Sunshine, she is knowledgeable, informed, and knows exactly what needs to be done, and to to deliver the results I expect from a dealership. Overall they do a fantastic job, have worked with their neighboring dealership in the past, Spartan, and Sunshine Toyota is Night and Day better as a service and sales provider.
We went to Sunshine looking for a sporty Toyota 4runner. We saw on the web site that they had a few. We walked the lot for 20 min looking for one and we only saw one white one in the back. No one came to help us and a few sales people went and greeted people that were in dress clothes, I guess ripped jeans and an acdc shirt doesnt cut it. I called to ask where all the 4 runners were and the woman on the phone was Very nice and gave me the information I needed. I left, went to Battle Creek Toyota and got a Toyota 4runner Limited and then ordered a roof basket.
Very fast service. Staff was helpful and friendly
Excellent sales consultation by Aaron Pennock and communication updates by other team members was exceptional. Adrian was just the best in every way in taking time to explain all the technology features of our Highlander Limited Hybrid. We are so very pleased with our experience and all that will occur in our future service needs. Thank you!Joel and Jacquelyn Cooper
Jesus Garcia was able to get me into the vehicle that i wanted at a great price. The car also made a smooth transition across the United States with no problems. They even checked in on me on my journey! Great customer service and fair pricing. Will shop here again!
Excellent service and great experience overall. Traveled here from Lansing to get the car I wanted, and process was easy and informative. Definitely recommend this dealership to others.
Krista was AWESOME. She was very patient with my husband and I, interacted with my kids when they got antsy, and was such a pleasure to work with. We love our new van and am so happy we went to Sunshine.
Sunshine Toyota was excellent with everything I needed for my three year lease. All of my regular maintenance was covered in my lease, oil changes, tire rotation, etc. I decided to buy my car at the end of my lease. The loan process and customer service was exceptional. They took care of all the hassle of title work and registration. A few signatures and we were out the door. I was very satisfied with my experience with this team🙂
Everyone was really nice and helpful. I got my car back in a timely manner. I would recommend Sunshine Toyota to anyone.
Very professional and enjoyable experience. Folks here went out of their way to help me purchase the vehicle I was looking for. Special thanks to Justin and Michelle for all their help!
Fantastic service from sunshine! I was in and out in under an hour for routine service and their waiting room was fully stocked with refreshments and comfortable! I will be going here for service from now on!
My Grandmother is 90 she bought a brand new battery for them and has had several problems since purchasing. my grandmother took the battery back and told them the problems she was having they did take the battery check it out and said if she had any more problems they he would replace. so after a couple months the battery left my 90 year old grandmother stuck. my mother and I took the battery back to them and they told us they have to run and check and if the battery doesnt test bad they cant replace. so they kept her car for two days they did give her a rental to drive a d that was nice but they told her that they cant replace battery because it did not have bad test. sunshine Toyota gave her a battery charger to keep on her battery when not in use. I didnt recommend any to buy there batteries why would u tell a 90 women to keep this on her battery ? basically they dont stand behind there product when it comes to there batteries very nice people good customer service 👍 but what they did to my grandmother was wrong they should have replace the battery and they wouldnt and still havent they gave a her a free battery charger to keep on her battery when not in use I never heard of no one doing this bad business.
Tyler was great…as was Michelle who was prompt with contacting me when I first started checking on cars. For the sale itself…again Tyler was very helpful and the whole process was very smooth. I was pleased with everything and especially appreciated that I didn’t feel pressured in any way.
Friendly, professional, knowledgeable staff.They make the customer feel valued and appreciated. I highly recommend!
From the moment I arrived, to the moment I left and they sold me my car. Service was patient, consistent, friendly and not forceful. Which is real important because dealerships have that name sorta.They gave me exactly what I needed with my not so good credit score. But also giving me a chance to build it.Id recommend Sunshine to anyone especially new buyers...was a pleasant experience!
It was a very positive experience. Everyone was friendly and answered all our questions.We came away confident we had made a very good purchase.
We purchased a 2017 Yukon xl to pull our boat. After having it for 29 days I was stuck at a grocery store with my small children while my car wouldn’t start. After attempting to get it started, we had it towed back to sunshine Toyota where it was purchased. They told us they would get it looked at early that morning so we could potentially have it back to tow our boat. They didn’t get to it, so we asked if they would have something we could use to pull the boat with, and they said no. Then after they inspected it, they said it was the starter. Apparently when you buy from them, they have a 90 day, 3000 mile warranty. We were never provided papers on what was covered, so we asked them to check to see if the starter was covered before we paid the $500 it was to replace it. They told us they would check and get back to us. They never did, so we called and they said it wasn’t covered. My husband went in to pay and get our car, and he asked for a print out of what’s covered so we have it for future reference, and listed on the sheet was the starter. They were going to have us pay for something that was covered. They didn’t care enough to actually check if it was covered since we weren’t provided the papers. That being said, we have now had the car for about 2 months and my car is in the shop again..... $1500 to fix the air conditioner, my check engine light is on, and my parking assist needs to be serviced and fixed. So moral on the story, to not go there!!!! $42,000 on a car, and they have yet to prove they were worth the service!!!!!
Had a great interaction with John, ended up buying a BMW. This is probably my new favorite dealership
Zach Brown very professional in the way he handled the transition of this car....been in numerous dealerships all over this state. Looking for that perfect car for me ....Zach Brown and Sunshine Toyota, Battle Creek won us over
Staff are always been so helpful. Service waiting area is comfy and clean.
Krista Shields was awesome to work with. She was very patient and answered all questions easily. Thank you
I bought my Awesome 4Runner here, and my husband bought his Toyato Tundra in 2014. Outstanding service, very clean.
Very happy with Sunshine Toyota from their honest and fair priced service department to the new car sales department. I’ve been a customer for over 25 years and am thrilled to continue to do business with them!
Purchasing a vehicle and leasing a second was an easy process because Krista walked us through it with proficiency and professionalism. I would recommend Sunshine and Krista for your vehicle needs.
I had a outstanding experience at Sunshine Toyota. Tyler assisted me while I purchased my vehicle and I couldn’t have asked for a better experience. Tyler was friendly and communicated with me throughout the week, making sure I had all the information needed to buy my car. The vehicle I bought was in excellent condition, affordable, and it was everything I was looking for and more. The employees here are friendly and truly want to help find you a vehicle, without pressuring you. I will definitely be coming back to Sunshine Toyota and buying more vehicles from Tyler in the future!
Fantastic customer service and the most wonderful people to work with!! 🤩 So very thankful for how helpful everyone was with getting my new car and figuring out what to do with my old vehicle.
Purchasing a used Toyota Highlander from Sunshine Toyota could not have been easier. My salesman, Bill Plane, was friendly, professional, knowledgeable, and seemed truly interested in my needs for the type of vehicle I purchased. I never felt rushed or pressured and everything was explained to me clearly and patiently.I made the purchase and feel that I received a very nice vehicle for a very fair price. This is the second vehicle I have purchased from Sunshine Toyota and would not hesitate to look there first for my next vehicle.Great staff of folks there from sales to service to finance.
Aaron is a great sales guy. He was in contact with us all the way thru our purchase from start to finish and he made sure we got the extra bells and whistle to protect our new Tacoma from the weather conditions. HE IS AWESOME!!!!
This was by far the best car shopping experience I have ever had. Randy was friendly and knowledgeable, everything was made clear to me with no surprises. This is my future car dealership forever.
I am very pleased with my recent auto purchase with Sunshine Toyota! Although my sales agent was nearing his last days of employment with Sunshine Toyota during my car buying process, he along with the Business Manager Steve and Justin professionally and expertly handled my transaction attentively to the very end. They took the time to ensure I received the lowest possible interest rate and serviced the vehicle before turning it over to me, plus more! Justin even worked and communicated with me on his day off to keep me abreast of the expectations and what was needed to pickup my vehicle right away. No haggle no pressure just friendly & honest customer service. Although I can drive 3 miles to the Toyota dealership near me, I choose to drive 27 miles because of the courteous customer service they displayed when I first got stationed here. Thank you and I appreciate your service!!!
Justin was highly knowledgeable and extremely helpful. Answered every question with ease and made buying a car during a pandemic, normal. Thank you so much. I love my new car!
A great dealership with a nice selection of cars and a wonderful and dedicated sales staff. A nice and easy to use/navigate website as well. The most straightforward car shopping and buying experience Ive ever had. This is a car dealership where they genuinely care about the service they provide and the cars they sell.
Great Costumer Service And They Really Took Good Care Of Us And Our Needs!!! Truly Appreciate Sunshine Toyota!!! Great People, Great Business!
Many thanks to Bill Plane for the exceptional service and friendly manner. Also thanks to Zach Brown for the additional information and entertainment!! Also to the very knowledgeable young man that explained how to use all the Bells & Whistles. This is my first Toyota RSV4 Premiere - hope to have many safe driving years with it.
We have purchased 6 vehicles from Sunshine and every time we have an easy, quick experience!
Worst service Ive ever received. Windshield cracked 3/4 the way down upon picking my vehicle up and dealer wont take responsibility. Not even worth my time dealing with such a horrible Certified dealer. Customer service rude when I tell them my windshield is cracked. Will never come again and will tell everyone I know never to get service from sunshine Toyota Battle Creek. 0/10
They did good job got me car i been looking for at good price and got me approved fasted would recommend to anyone. Thanks again mike.
I was extremely impressed with Michelle and Tyler and how accommodating they were as I went through the process! I was offered something to drink while I waited. Everything was so organized and professional and they had various individuals who specialized in their particular function at each step of the process.The registration for my current car was due next month and the person who dealt with the financing told me that he would take care of registering my new car right there and the tags would be sent to me directly.I was also told that I would have towing and roadside service, along with a free rental car, included as part of my purchase! When the call was made to my insurance company, those items were removed from my current policy and my premiums for this newer car went down!Tyler was very personable and I felt his honesty right from the beginning but that feeling continued to strengthen as time went by. The big issue that really sold me on him was that at the very end when I was going to drive away with the car, a very rare issue was discovered regarding a sensor that needed to be replaced and he looked me in the eye and apologized and shook his head and told me that he wasnt going to send me home with that defect and arranged for a loaner with the understanding that the new sensor would be ordered and installed.Ive already let him know that Im a very grateful customer! Im so glad that I stumbled upon Sunshine Toyota during my online research!
Failure to call back on numerous occasions, inspite of promises.Excessive charges. Incomplete services.Poor organisation.
The salesman Bill was very helpful. Thank you sunshine Toyota for my nee car. I love it. SincerelyCheryl Jaworski
I love Sunshine Toyota they are always quick to help trying to give you the best deal have the best cars and the best salesman bill is our guy trying our second vehicle from him today
A great experience. Service mgr spent extra 15 minutes showing my wife and I some of the features on are 2021 Rav4 xsl that we had not figured out. Serviced was prompt and in and out wish we had this kind of service in Arizona.
I was looking for a van for my business and found their website, when I left a number for them to contact me, Aaron responded quickly, their located 100 miles from my home so we did everything on the phone and internet, they have a very nice website with pictures and video of the van, I wasnt sure of one photo so Aaron took more pictures and sent them .I was so confident about the condition of the van and all the info and history of the vehicle, that I went to the bank, got the check and made an appointment to look at it.I couldnt be more happy with the vehicle and my experience with Sunshine Toyota.👍🏼👍🏼👍🏼👍🏼👍🏼
Friendly, helpful, clean well detailed cars. Krista was great to work with.
I had a mid Saturday morning appointment for regular maintenance. I got in quickly, out when they said and everyone was very nice.
Had to come here for a recall fix. Scheduled time, and they estimated 1-2 hours. After waiting 2 hours they told me they didnt have the parts.Later I missed a call after 2 rings, and got no message. Still nothing a couple days later.I can understand miscommunications about the parts but the 2 hours to figure it out was very wasteful of my time.
Super friendly and comfortable environment. Bill assisted us with my new car and he was so kind and caring. Highly recommend purchasing from this dealership.
I had a small electrical issue with my 2013 Camry. The technician fixed the issue quickly and I had very little wait time. The lounge at Sunshine was comfortable, clean, and stocked with a nice variety of refreshments. I love Sunshine Toyota!
I bought a beautiful 2011 Toyota Camry here this past weekend. Aaron was super helpful and showed me a few other cars within my budget when the car I went to see had unfortunately been sold after closing the night before.I was able to test drive the car and at no point felt pressured to buy it or any of the extra options.Aaron was able to answer all of my questions and was very friendly and professional the whole time, without being pushy.As this was my first experience applying for an auto loan (bought from a dealership before, but never with a loan involved), I was a little apprehensive, but everyone who helped me was incredibly friendly, professional, and helpful, and they were able to get me a fantastic rate on my auto loan.5 stars, great experience. Would definitely buy a car from them again.
The buying process was smooth and simple couldn’t ask for an easier transaction!
Always a great experience with Sunshine. Thank you to Courtney and the team for great customer service and getting my car tuned up. I also appreciated the rental so I wasnt stuck at the dealership all day.
My fiancé and I had a great experience at Sunshine Toyota in BC. They’re fast, efficient, honest, and helpful. Tyler helped us and I would recommend him to anyone that is looking for a vehicle.
Friendly and helpful with my car. I would send my friends
Justin Ethridge goes up and above to make your car shopping pain free. Through the years we and our friends have purchased many vehicles from him. It is not an experience you will regret!
Just bought a gorgeous Certified Pre-Owned 4RUNNER from Sunshine Toyota in Battle Creek, MI! This makes our fourth Toyota from this dealership... and we love the Sunshine Toyota Team! Toyota quality gets us in the door, then Randy in sales treats us like friends, (no pressure or games,) to find exactly what we want.Dave and Courtney and the whole service team keep us coming back! Fantastic service after the sale!This is a great place with friendly service as excellent as the engineering in the vehicles! We’ll be back!
Very friendly sales staff. Not pushy at all. Great experience buy my toyota. I would definitely recommend sunshine Toyota.
Fantastic place to do business! All persons that I had contact with were exceptional! The transaction was done all by email and text. It was totally flawless. Recommend sunshine Toyota highly!
Both Dennis and John were wonderful to work with. No pressure, no hassles just a smooth and honest transaction on the purchase of a brand new Toyota!
Frankly, the sales individual I worked with out hustled the competition. He was great to work with and made the experience easy and efficient.
Sunshine Toyota, and their sales rep Justin Strunk, did and excellent job of providing great service and a very good price for my Venza. I look forward to dealing with them in the future and highly recommend this dealership.
Thankyou for the help putting together my Tacoma truck!! Works great and Bill did everything I asked for and more! Little hiccup, but was taken care of ASAP!!
Easy to do business with the salesman and the dealership. Had the exact truck I wanted and the process was quick and hassle-free.
Fast service, with courteous staffing personnel. I would return. Loved the complimentary car wash. Thank you, Sunshine Toyota.
They were great!!! Helped me find something I really liked and didnt feel salesy at all! Very helpful
Great people to work with. Courtney in service is an awesome representative. She is quick to communicate and always has more than one option if it’s available. She always solves the problem. We have been going there since 2007 and will continue for the foreseeable future.
I have been taking my leased car to Sunshine Toyota for all the maintenance over the years with my last 2 cars so I was coming up on the end of lease. Decided to see what they had to offer. They where great and now I have a new Camry. I just love it. Everyone there is just so helpful Toyota Bill was great. The young man who went out in the rain to drive the car in so I could get my stuff out of my car. Thank you all.
Amazingly fast oil change! I was in and out under one hour for my first service on my new 4runner. Ill be back again.
Aaron could not have been more helpful in my sons purchase of his first car. Highly recommend!
Very good service, very helpful! Bill is very nice! Thank you!!
I would not buy from any other dealer in Michigan. Sunshine Toyota has always been wonderful to me. Best dealership in town. Very professional and caring people. Appreciate them so much. Thank you for many years of service.
The sales staff and everyone at Sunshine Toyota were fantastic to work with. This is my third vehicle that I have bought from Sunshine and it’s because of the exceptional staff and the wonderful inventory of vehicles.
Aaron was great to work with. I found my car posted online and Aaron responded quickly to schedule appointment for test drive. His knowledge is phenomenal. He has excellent customer service and is not pushy ... he’s good about pointing out important points to consider though. I highly recommend seeing Aaron at Sunshine Toyota!
Very good and honest service, very good prices. Bill Plane was my sellsman, super nice guy.
It was a nice purchase good price and everything and I had a good salesman ty
Gave me a professional experience. They are always so kind especially Bob Superdant.
Easy, convenient and excellent service.
I had an absolute amazing experience here. Zach took really good care of me. When I first arrive just to test a few different suvs, as that is what I wanted to look at purchasing, I was kindly greeted at the door and introduced to Zach Brown. I gave him a list of features I specifically wanted and the price I wanted to max at. He knew of a few right off the get go that would fit what I wanted. He didnt push any specific vehicle but let me choose what fit me and what didnt. After test driving two different vehicles, I found one I liked but wanted to check other places to see what they had. I was not pressured to make the purchase then just was told vehicles can go at any time.After trying other vehicles and places, my hubby and I decided on the Nissan they had for sale at Sunshine Toyota. Of course when I called on Monday to let Zach know we were interested in purchasing the vehicle and wanted a sit down to go over price he was happy to oblige. I went armed with lots of research I had done online for this type of car. Needless to say Zach and the sales manager really worked to get the vehicle close to what I would be willing to pay and still be competitive with other dealers. He even printed a sheet to show pricing of the same vehicle within a 100 mile range just to prove their pricing was a great price already.He worked really well with my schedule, and worked to get the best loan pricing, and even stayed past closing time on the night I wanted to sign just to make sure I could get this vehicle along with the sales manager ( sorry cant remember her name but was really happy with her help as well).In my opinion I received 10 star treatment not just 5. I would recommend Sunshine Toyota to anyone now and especially Zach for all your vehicle needs. I have found also that this amazing treatment didnt end when I signed the paperwork. I get car washes done by Zach personally plus they had a loaner car ready the day I was to get something fixed from when I initially decided on my vehicle so I could still get to work and back.Great Job Sunshine Toyota!! You have a new lifelong customer!
My wife was very much impressed with the service and how comfortable she was overall. She also appreciated how friendly the staff was.
Kind staff, good service,but forgot to do my car wash,
Very pleased with my new Highlander! Thanks to Tyler for his help with acquiring the vehicle I was looking for. Great customer service at Sunshine Toyota!!!
I have been a Sunshine Toyota customer for many years, and I continue to be extremely satisfied. I was approaching the mileage limit on my vehicle, despite being about 7 months from my lease-end. I needed a larger car, so I thought I would explore what, if any, options existed. I visited another local dealership and was informed that they could help me purchase a larger vehicle, but I would need to pay out the remaining 7 months of my lease as part of the transaction. When I visited Sunshine, not only was I told that I would not have to pay the remaining amount on my lease, but they actually gave me a slight credit because I was under my lease mileage. Randy helped me pick out a bigger car THAT DAY. I really appreciate that Sunshine takes customer service seriously and am happy to continue to work with them (I only have my vehicles serviced by Sunshine, too). Thank you!
Excellent customer service! Great prices on used cars. We have bought 2 vehicles from Zac. He makes the process pleasant and easy. We come from an hour away due to the quality of cars combined with great pricing. Thank you again to all the staff.
Good timely service. Quality of service is great, No confusing pitches. Limited wait. Bonus - carwash! It was one of the nice experience! I would recommend this place for service!