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Advantage Heating & Cooling, LLC
14749 6 1/2 Mile Rd, Battle Creek, MI 49014, United States
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Advantage Heating & Cooling, LLC

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Ho
Review №1

Chris was very knowledgeable, came on time, identified and repaired the issue quickly. Really appreciated being able to make an appointment online and the electronic payment and invoicing system. Paper receipts in 2021 are a pet peeve of mine. Glad advantage is with it on the tech side. Will definitely use again.

As
Review №2

I was really impressed on how fast Chris responded to my call, especially mid-day on a Friday. I really didnt think anyone would be able to come out for a few days and he was out within an hour or so. He even sent me a text to let me know he was on his way, which was greatly appreciated. Our furnace was acting a little funny and he did a thorough check and tune up of everything and it seems to be working great now. Id recommend his services!

Ma
Review №3

Chris, thank you for your friendly, prompt, accurate and reasonably priced service! Were grateful! You made it easy to wholeheartedly recommend you and know that youll have our return business when needed.

Ne
Review №4

Called and got appointment the same day service was better then the other company i have used.Very honest.

Ni
Review №5

My hot water heater is out and the repair person came in looked at .said it looks like its leaking said I would have to get a new. one but didnt w right up a report or try and light the polit and said h was too busy.

Cr
Review №6

Nice customer service he fast and did exactly what he was asked to do and was very respectful and over all a good service man

Zu
Review №7

Chris did an excellent job repairing our furnace. Would highly recommend this business. Friendly, fast, and professional. Thank you Chris

Jo
Review №8

Chris was very professional and was able to troubleshoot the wiring connection problem with our Ecobee very quickly and efficiently.

Ja
Review №9

Chris was so helpful with our furnace. It wasn’t working so we called and he walked us through the process since it was so late at night. He took the time to make sure it was working before we hung up. I highly recommend him to anyone!

Pa
Review №10

Quick professional and on time. I will definitely be calling them again.

Me
Review №11

We have used Chris since his business was new. He has always been professional, honest, does quality work, and stands behind it all. Highly recommend him for all HVAC needs. We would never call anyone else.

Ra
Review №12

Chris was prompt, friendly, knowledgeable. He was professional and explained what he was doing and why. Would definitely recommend for any HVAC issues. Thanks, Chris!

Ti
Review №13

Chris was able to get my furnace tuned up and running quickly. He was a great communicator to help me schedule the appointment and to let me know what time he would be arriving. I highly recommend his services.

Co
Review №14

Absolutely no complaints about the service that we received from Chris. From the start he was very responsive. I called for a quote and he offered to come out that day. If I called with a question, and he couldn’t answer the phone right away, he was very quick to call me back. As far as the work goes, I don’t know much about A/C units, but everything looks to be done correctly and they did a great job cleaning up after the project. VERY VERY happy with the service that we received. Lastly, he had the best price out of the 3 HVAC contractors that we had come out.Thanks again, Chris!

Ta
Review №15

Chris came out at 7pm on a Friday night after our furnace wasn’t working properly. Was very knowledgeable, kind, and diagnosed our issue. Heat is back on!

Da
Review №16

Chris was very professional, friendly and knowledgeable. I used Advantage when I had a rental property and they were always prompt and fairly priced. I would recommend to all my friends.

Ha
Review №17

We have used Chris in the past and he is a good service technician, but the review her has to do with his approach to masks and (not) wearing one correctly. While Chris did a good job to come on time and inspect our furnace, here is my experience with mask. I met him outside, wearing my mask. He came out of his truck not wearing a mask, asked me if he had to wear one (yes) and when he wore one he wore it with nose exposed, I asked him to wear it properly; which he did, until a few minutes in, where while inside the house he reverted to the nose exposed. At that point I did let it go, because I am not going to argue with you Chris and it was towards the end of the service call. But you were asked directly to wear a mask and did not respect your customer, if anything else. Your beliefs about how COVID spreads are irrelevant. Your customer asked you to do something and you simply ignored it.

Mi
Review №18

This was the fastest response to a service call I have ever received. I called Chris at 2:00PM to let him know my air wasn’t working and I was sweating and just couldn’t take it. Although he was completely booked for the next two days, he said he would do his best to try and help me even if it meant coming to the house after hours. Chris showed up to my house before it was 3:00PM! Never ever has any repair service been so prompt! He was professional, polite and immediately remedied the situation within 5 minutes! This was the best customer service and repair I have ever seen! Almost makes up for all the times I have been sitting around the house waiting during a 4-5 hour block for a repair company to show up, only for them having to reschedule because of poor scheduling or issues on their side! If you need service or have any HVAC issues, do not think twice. Do yourself a favor and CALL CHRIS IMMEDIATELY!

Wi
Review №19

Chris was responsive, punctual, provided a competitive price and the installation occurred as expected. I would highly recommend Advantage.

Jo
Review №20

Like many of the positive reviews, this company does not disappoint in the quality of install, product offerings, competitive price point, and professional courtesy and friendliness. The installation was clean. For example, they didnt just tie in to the most convenient gas and electrical hook-up spots, they took the extra time and effort to insure all space was maximized and connections were tight and tidy. Even brought their own broom and dust pan. This company is very conscientious of their environment, keeping the work site tidy and doing the job right. I can assure you that the owner and crew are sincere in making sure you are satisfied with the outcome and they take the time to answer your questions. Patient, informative, professional and kind. A+ in my book.

Ga
Review №21

Prompt and professional. Worked me into their busy schedule even though there wasnt enough room. Final product very clean and well done. 5/5 would recommend.

Ch
Review №22

We didnt have heat only cold air was blowing through the vents. Chris came in and figured out the problem and we now have heat blowing through the vents.

Ti
Review №23

Advantage repaired my furnace quickly. Chris was professional, responsive and on time through the whole process. This was my first time using Advantage but they will be my first call should I need heating/cooling work done in the future.

Sh
Review №24

I’m so thankful for Chris who worked on our furnace,I’m very satisfied with his work and would recommend him to anyone.

Ki
Review №25

Chris was very professional and explained everything to us. He was on time and finished way before we thought he would. He even came on the weekend for the installation of the furnace. I would highly recommend the company to anyone.

Ev
Review №26

Very professional and willing to help narrow down the cause of the problem. Will definitely call again in the future.

Me
Review №27

We are very pleased with our furnce/ac that Chris put in for us. Chris is polite and honest and always does a good job. We highly recommend him!

Be
Review №28

Chris J. Did a fantastic job. Did more on my heating system than the other 3 companies previous before him. Only charged me $100 for his tune up and materials needed. Even gave a couple ideas to make my heating system more efficient. Great job Chris... nice to see a professional.

Sc
Review №29

Excellent work quality. Been a week now of the heat working which is great!

As
Review №30

I cannot say enough about Advantage Heating & Cooling. From their prompt responses to our AC issues, coming out the same day and making sure we were accommodated. They are very friendly, professional and got the work done in a timely manner and we couldn’t be happier. Thank you for all you have done. You are amazing and I would recommend them hands down!

Au
Review №31

Chris was able to move my appointment time up by a full day when I had no heat. He was professional and done within half an hour

Ma
Review №32

Chris was a pleasant guy to deal with and very professional. I had a new furnace and central air installed and couldnt be happier with the top notch service. Installation was quickly done and he was very thorough with everything. No mess left behind. Great quality service with a great price. Highly recommended 5☆☆☆☆☆

To
Review №33

Very personable and professional service, arrived at my home within 2 hours of calling.would definitely recommend.

Wi
Review №34

The technician came to my home immediately, assessed the situation, and offered a reasonable quote on the spot. He was very clear in his description / solution of the situation, giving me a comfortable feeling, thus making me feel I made the right decision to call him first. Thank you very much Chris J and advantage heating!!..

Ca
Review №35

Our furnace stopped working and Advantage Heating and Cooling was quick to respond. Came out same day on a weekend and fixed the problem promptly. I would highly recommend this company to anyone who needs help with heating or cooling. With two children and a husband recovering from surgery it was the blessing of the day.

Th
Review №36

Chris did an excellent job with the installation of our new furnace! We are very pleased with the exceptional customer service, not only was he professional and knowledgeable but he left the area cleaner than how he found it. Thanks so much Chris, for a job well done!

De
Review №37

Came out on Memorial Day, to help get us from HOT to cool! :-) Appreciate all of the help! Could not have asked for a better person! Would highly recommend to anyone!

Ma
Review №38

Advantage was willing to work with me on my terms and was very responsive to my needs. They keep an open line of communication which is very beneficial if you have a busy lifestyle. The service was very prompt and fairly priced. I would recommend them to anyone looking for any heating or cooling needs.

As
Review №39

Chris was quick to come give me my quote which was very affordable and was able to get my central air installed within a few weeks! So happy with the work done and would definitely recommend to anyone looking to get heating and cooling done!

No
Review №40

If I ever have any heating or cooling needs I will not hesitate to use Advantage. They responded the same day I called, were very informative, and made sure I understood what my issues were. Pricing was fair also. Highly recommended.

Ja
Review №41

Chris was amazing! From when I first called to get a quote to the instalation he was on time and true to his word! Would highly recommend him to anyone who is looking for ac/furnace stuff! Install was amazing he was clean courteous and a great communicator! Very friendly and an all around amazing guy! Best price around as well! Strongly recommend and will use him again for all of my HVAC needs. Thanks again chris!

Er
Review №42

I have used Advantage Heating & Cooling for 2 years now. I have in total purchased a Central Air Unit and two Furnaces. I also have a standing order for the installation of a second Central Air unit when the weather allows for the proper installation. I have yet to have any issues with my new equipment and the installation process was painless. Chris goes out of his way to ensure the floors are draped in cloths, work mess is cleaned up and the installation is done right the first time. I have had great response times in getting quotes. I was given a range of options to choose from and Chris helped me choose the right solution with no pressure nor up-selling. Since I have had nothing but the best service I will be looking to have Chris install a Water Heater I was looking to replace. I know his quality of work and Service checks on the equipment he installs. I highly recommend Chris to anyone looking for heating/cooling needs. I look forward to the water heater install and will update once that is installed but I am expecting a great experience. Tell Chris that Eric referred you :)

Ca
Review №43

10 stars to Advantage Heating & Cooling! I have been using this business for several years now since a friend recommended Chris. He is very professional, personable & prompt (respectful of your time & will notify you if maybe running behind). I was without heat a couple months ago & he was quick to remedy the problem. He has recently installed a new furnace w/air after he provided several options to me. I was able to review them before final decision - no pressure for a particular one. It was installed in one day & he totally tidied up upon completion. He’s a furnace rock star & deserves 10 stars!!! Thank you Chris!

AN
Review №44

They could not come out immediately but they were awesome enough to help me try to diagnosis the problem over the phone. Great customer service! We will definitely use when we get our new furnace installed.

br
Review №45

Chris was very polite and professional, and had our furnace back up and running in no time. He provided honest feedback on the age of our furnace and recommendations for a much needed update to our 20+ year old furnace without any pressure. Thank you Chris!!

Ma
Review №46

High quality install. They cleaned up everything. Our heat vents blow air harder than they ever have. I highly recommend them.

Ki
Review №47

So my furnace had died while I was at work and I came home to a very cold house and while I didnt think there were any 24 hour repair men I googled anyway and to my surprise I found one. He was super nice and professional. He had the furnace back working within an hour. Im very grateful to him. Thank you so much!

MI
Review №48

Once again Chris was here as quickly as possible. I cant thank him enough for his expertise and willingness to work with his customers. Thank you again Chris!

To
Review №49

Quality service at a fair price. Always returns calls promptly and service response time is quick. Polite and trustworthy.

Li
Review №50

Chris Jones with Advantage Heating and Cooling was recommended to me by a good friend. He has serviced their family for years. I called on Monday and he arrived promptly on Tuesday and got my AC running again. He told me exactly what he did. Excellent service!

Da
Review №51

Courteous, professional, and knowledgeable. Competitively priced, quality work and equipment installed. Chris was willing to set up a schedule that worked with multiple projects I needed to get done. Communication was great. I would highly recommend Chris and Advantage Heating.

Na
Review №52

Our A/C & furnace went out and we called Advantage for help. He came out same day and fixed it!! We are so grateful. He was professional, nice and I would call him again in an instant. He was GREAT!!

Ky
Review №53

They suck they showed up earlier told my daughter he would call me to rescheduled and has never called me yet and its been 2 weeks. I called them and they said they would have someone call me and still no call yet.

Tr
Review №54

Came in gave me a good estimate. Set the date for the job got it done in a little over a day. Explained everything I needed to know and left the area worked on clean. Very good work!!

Al
Review №55

Was able to schedule an appointment super quick & efficient online! Chris arrived early & was done within 30 minutes!! Would recommend 100%

Lo
Review №56

Chris installed a new HVAC system in our attic in the Spring. Unfortunately we had issues with the pan leaking/overflowing and air flow distribution. Chris was always available to work to try and correct the problem. After several appointments to try and fix the pan overflow issue, he discovered the company had been having issues with this type of pan and immediately ordered a replacement. He then was able to address the air flow distribution and our system works great! The reason I want to share this experience is because of Chris and his professionalism for handling the situation. He cares about his customers and will work diligently to make things right. Thank you Chris!

Se
Review №57

Best heating and cooling company in the area. Prompt and professional service. If you need furnace or AC work done I can not recommend enough!

NI
Review №58

Called in on a holiday weekend with no heat. They were quick and efficient. Explained the problem and it was fixed as quick as could be.

Fr
Review №59

They were very polite and helpful. They came in and quoted many different options for our new furnace and ac unit. They were not pushy or forceful towards any of the options. All of the options were fairly priced and had great rebate offers.

Jo
Review №60

Called Advantage Heating and Cooling about a furnace problem that I was having with a furnace they installed new that was less than a year old. I asked about the warranty and they said it was a year for parts and labor. However, they said it was going to be $240 for a service call. I feel this type of service call fee is ridiculous, especially for a new furnace that was less than a year old. I will not use these scammers again!

Br
Review №61

Very impressed with overall service. They had someone out with in 30 min after I had called. Chris was friendly and very helpful.

Me
Review №62

Excellent staff members! Work area was spotless upon completion. Fast and efficient!

Jo
Review №63

My 42 year old furnace died when the power went out and came back on (the transformer got fried). Fortunately, Chris is a guy like me and saves old pieces and parts because you never know when youre going to need them. He came to my house after hours and made my furnace live again! Its nice to do business with honest people who work hard!!!

Pa
Review №64

Excellent. We had no heat on a cold Sunday. We were able to get a serviceman here in a few hours. Very honest and fair with his fee, which meant a lot to us as we are on a fixed income. Will definitely use their service if needed in the future.

Cl
Review №65

Chris was great fixing our air conditioner. He came out, found the problem, and fixed it within about 30 minutes of arriving. Didn’t push extra parts or service and was very professional. Will be staying with this company and Chris for heating and cooling. Thanks for a job well done.

To
Review №66

I called for an appointment for a service on our Air conditioning unit and Chris was in the area stopped by in 15 minutes..Awesome thanks

Ph
Review №67

I called Advantage after seeing the reviews here on Google. It was a good choice. Chris stopped out promptly, finished the repair/maintenance work fast, and was very informative and attentive to any questions that I asked throughout the process. He worked on the old/original furnace that exists in my home and gave me estimates on what I would be looking at if I did decide to replace it with a more efficient model in the future. I would call Chris/Advantage again and would gladly recommend him to anyone looking for a respectable Contractor.

Co
Review №68

On time and very efficient service i highly recommend

Ki
Review №69

Great friendly and fast service!

Me
Review №70

I had the absolute worst customer service from the Tech Chris. I was working with my home warranty company and they needed to speak to the tech. He told me my home warranty was a joke and they would have him on the phone for a long time with alot of paperwork. He asked me where I was going to come up with the money and that he refused any funds from the warranty company. He didnt want to work with me, was too busy and wanted to know where my money was coming from. Absolutely hands down the worst customer service I have ever had. I would never call this place again. Please see his response below, confirmation on what Im taking about.

Ma
Review №71

Arrived very quickly, though there were two more jobs ahead of us. (Stayed to fix it, even though 10 dead rodents were discovered in the furnace! YUCK!!) Very quick to replace the motor, took the time to check over the major parts, even fixed a small leak in the condenser. Personable, friendly service. Fair price as far as I could tell, though I had no other quotes for comparison. (With all the positive reviews, I suspect the one negative one is likely from someone with a personal grudge, not an actual customer. Based on this experience, my first with this business, I cant imagine a scenario like that one occurring. The repairman has most parts in his van for immediate repairs, no ordering parts, etc.)

Sa
Review №72

Chris was great! Really helpfully and flexible. Comfortable relationship for something I am not used to!

Ch
Review №73

Would highly recommend Advantage, Chris was very responsive when my family was without heat. He arrived to resolve my issue within 2 hours of my initial phone call.

Ci
Review №74

Our furnace went out.of course after regular business hours. Its the end of January temperature is 20 degrees out. I talked with answering service (real person..bonus these days) with in few mins we got a return call from Chris after a brief description of problem he was enroute. He was very polite and professional took time to explain the issue. Advantage Heating and Cooling has excellent customer service..dont hesitate to give than a call. Thank you Advantage staff it so nice to have heat on this cold night!!

Ju
Review №75

Chris is wonderful to work with! Professional and extremely helpful. I would highly recommend this service for any cooling and heating needs.

Je
Review №76

Excellent service and very fair price. I would recommend and I plan to use Advantage for any future HVAC needs.

Ma
Review №77

Chris was prompt in getting back with me after I texted him. He explained what was wrong with my cooling system. And added freeon and I can already feel the cool air.

St
Review №78

Having spent the night with the temps in the teens, Advantage Heating and Cooling fixed my furnace in a hour. Great Company and excellent service.

Ro
Review №79

They didnt bother to return my call, I would never think of calling this place again

Sh
Review №80

Very quick and timely service call, very reasonably priced service. I Would definitely use this HVAC company again.

Su
Review №81

Quick, polite and knowledgable service. No need to wait around all day for a large window of time that a tech might arrive like other companies expect you to do.

To
Review №82

Showed up before time. Fixed the problem, no problem. Ive worked with Chris in the past, and that is why I choose him.

De
Review №83

I contacted Chris early on a saturday, he responded within minutes. The repair was completed quickly !

Er
Review №84

He arrived during the scheduled timeframe, gave me a call when he was on his way, charged exactly what had been quoted, and was very thorough. He also informed me of a possible leak from my roof; due to staining he noticed on my hot water heater. This didn’t pertain to the functionality of the hot water heater. Just an over and beyond!

Pa
Review №85

Previously Chris did a wonderful job installing my Central AC unit...this morning my furnace was not working. I called Chris and now we have heat!...Friendly guy who knows his stuff!

mi
Review №86

Chris is always great about following up quickly on any issues. He is always pleasant and very knowledgeable. Have used him for many years and would highly recommend him.

py
Review №87

Great service! Chris was very helpful and very professional. Would recommend to others.

Gr
Review №88

Chris cares about his customers and their best interest.

jm
Review №89

Even in the midst of a heat wave, Chris worked me into his schedule and was able to do a quick repair that got my a/c working again. I am so appreciative of the quick service and the fair price.

Ja
Review №90

My furnace quit working, I called Advantage, Cris was there the next morning. Always does a great job. I can leave my house while cris is working and not worry. I highly recommend Advantage.

Na
Review №91

Chris did a great job installing a new furnace and running new duct work for me. I highly recommend him for any heating and cooling needs. Thanks again Chris!

Gr
Review №92

Our family had a very good experience with Chris. He came out promptly after being contacted about furnace issues. After initial inspection he kept in good contact and was clear with his expections of when and how the work would be completed. Once he had the parts he was finished within 2 hours of starting the repairs. The service cost was also half what others wanted when we called around. With windchills well below zero and young children we could not be more appreciative of the work that was done.

Pe
Review №93

Chris was amazing!! Worked fast, explained what the problem was, and took care of everything. Will call them for ALL our heating and cooling needs!!

Jo
Review №94

Chris was excellent end very professional gave us space heaters to tie us over until he got the parts to fix our furnace which was the very next day he was on time and will recommend his company to my friends

Ti
Review №95

Advantage Heating & Cooling has done a superb job with servicing and maintaining my furnace over the past several years. I am so happy that I found an honest, reasonable, punctual company that I can rely on.

Ma
Review №96

Fast, efficient, reasonable price. I called this morning and Chris was able to fit me in today. He was here within 2 hours, Nest was installed in less than 15 mins. Friendly guy. Will definetly use them again for my heating or AC needs!

Jo
Review №97

Was nice and responded quickly, and explained what he was doing and why and even answered my questions. Was a great experience overall

Br
Review №98

Chris is friendly and courteous. He diagnosed the problem quickly. I was very happy with the service I received.

Ma
Review №99

Great customer service, professional installation, and a great value. Highly recommend!

Ka
Review №100

Thank you so much! Chris was great when a freak accident caused my water heater to go out. He was quick to respond and quick to fix my problem!

Information
98 Photos
100 Comments
4.8 Rating
  • Address:14749 6 1/2 Mile Rd, Battle Creek, MI 49014, United States
  • Site:http://hotairnow.com/
  • Phone:+1 269-966-9595
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Offerings
  • Repair services:Yes
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