Hayes Towing is just the best. I HIGHLY recommend them. They were very professional. I attempted for over 15 hours to get a tow with my Roadside Assistance program to no avail. Hayes Towing was quick and responded to my needs. Mrs. Hayes at dispatch was very easy to work with. The tow truck driver Spike was extremely courteous. I would not hesitate to use Hayes Towing if I needed them again. I would recommend them to family and friends.

The best service I have ever received in my life.it was like I was in the 1950s and the local tow truck company came to help me out. I was stuck in a parking garage and they got my car in neutral and pushed me to the street. I waited with them for the tow truck in their cars AC. When the tow truck arrived, they drove me home for Free. Their generosity has inspired me to be a better person.

Mr Mike was the best. His warm giant smile helped calm my nerves after my car broke down. So professional and explained everything to me. Keep up the good work. Thank you Mr. Mike

I was stranded 3 hours away from home and my car shut off on me. Ms Melanie was more than generous with helping me out. I highly recommend anyone to do business with them. Thanks Soooo Much Again & God Bless You All❤️

Melanie and Lionel were so nice, helpful and prompt! Great service! If needed again will definitely use them and highly recommend them! Thanks so much!

These guys went above and beyond for me. They showed up to a shop for pick up, and the shop closed early on me with no notice🤦🏼‍♀️.. they said it would be no problem and they would pick it up first thing in the morning. Nothing extra or calling insurance again. No headache beyond the shop that let me down. Also they were very polite and communicate very well! I called to relay a message to the driver and was able to speak directly to him. That was great for peace of mind.

Had to get my vehicle towed so I called in put in a request within 10 minutes I was contacted and within the next 5 minutes Mike was there . Had great customer service even asked me what was wrong with my vehicle and jumped it for me which was as great because he didn’t have to do that at all . The best towing experience I’ve ever had .

Excellent service and very nice owners. They were very efficient and professional and I will recommend them over and over again.

They helped me tow my car back from Baton Rouge to Lafayette since I lost my car keys. I was really amazed with the customer service. I will definitely be recommending this company to others!

Super fast and very professional to deal with. They even followed up after the tow to make sure everything went ok.

They were very helpful, friendly, professional and outstanding attitudes!! I’m happy to do business with them under my circumstances. they made me feel better with their help and I will use them and again and recommend!! They are Excellent and Hard workers!! God bless there business 🙌🏾😊

Our first experience with Hayes Towing was when our insurance road side assistance set up our tow for our son who was broken down an hour away from us. The driver was great with him and got his vehicle where it needed to go. Recently, we had another vehicle that needed to be towed. Our insurance RSA set us up with another company and their fees were outrageous. I decided to call Hayes Towing and get a quote from them. Needless to say, I have their contact saved for any future needs!

Did a great job for me getting car to the dealership for repairs, even fought for me to get the car off when the dealership was clueless to what was going on

If I could give this business more stars, I would in a heart beat. Everyone was quick, efficient, and very friendly. They mad a bad situation with my car a lot better. Lionel was very kind, helpful and professional. I cant say enough good things about the people and the service that I received. Hopefully I wont need to, but if i ever do need a tow company again, I will hands down use them again.

Their prices are very reasonable, the come on time, they call you before and after your tow.. I have use them 3or 4 times .. I have not a one complaint!!!

The driver Mike Called me and made me aware he had received my call. He gave me detailed information about what he was going to do and how the tow would be handled. Once he got to my car he took extra care to make sure he loaded my 1970 Volkswagen Bug on the truck. Mike called meOnce the service was completed and thanked me for my business.Top notch service from this company, I will use them again.

Mike was a blessing he help to make my day better thank God for him

Mike was very nice and helpful. Would use them anytime.

Mike was the best! He was really nice and was able to tow my SUV where it needed to go quickly. Give this man a raise! Hayes Towing is a great company so keep them on speed dial if you ever need assistance with your vehicle.

While on My Lunch Break, My engine Timing chain Cover Completely Cracked On Me and My Oil Was Pouring Out & Slatting Everywhere under The Hood, Called My Insurance Company & Hayes Towing Was The 1st Company to Respond & Willing To Come To My Job . Mr.Green Came and Towed my vehicle With Ease!! Even Ensured Me Everything Will Be Fine & Cracked A Few Jokes To better lighten the situation . Very Professional Staff Will Use Again & recommend to everyone

We got hooked up with Hayes Towing through OnStar. Jordan D. Was out driver. He called when he was on his way and told us how long her would be before he got to us. He was there in the time that he told us. He loaded our truck up on his flat bed truck. When he got to our house, he backed down our 300+foot driveway right up to our shop. He could have just unloaded the truck and gone, but he helps us get it up the incline into our shop. Jordan was very courteous and professional.

Mike was my driver and the dispatcher Ms.Hayes are very professional he handled the car as if it was they’re own vehicle it was a smooth ride I would use them again Nd advise you to do so as well !

They towed sons car with a boke ball joint and didnt damage the bumper or fender.

Mr. Cedro the GM was prompt, efficient, and knowledgeable. This man went above and beyond the call of duty. Much appreciated and thanks again!

My car was in an almost impossible spot to get out, police were called to the scene they wanted to call roadrunner because they believed that there was no way it could be easily pulled outI called and spoke to Mrs. Melonee Hayes in tears and explained my situation to her, she put everything on hold to send a driver and personally come out herself to help meI was in tears and she was alsoThe kindness of a complete stranger gave me faith in humanityHer and her team did what everyone thought was impossible and got my car outThis woman is truly a blessing words cant describe my gratitude 💙

They are very professional best towing company I have ever used and driver mr. Mike was a great guy and very helpful would recommend

I love these guys! Mike towed my f-150 out of the mud. I got stuck in my front yard. He was very professional and friendly! They arrived ahead of the estimated time frame. I would definitely recommend Hayes Towing to friends and family. Thank you Mike!

We got a UHAUL stuck in our ditch and they were there quickly, got it out and were more than reasonably priced. Nice, professional and so appreciated!

Michael helped us and was so incredibly helpful. Super quick service so great!!!!

They were amazing and will definitely use them again.

My daughter’s car died at the State Capital building. Insurance company lined up three other companies to assist. None showed. We called them again and they got Hayes to respond. Mr. Jarvis was the tech during. He reassured my daughter and calmed her down. He recommended a place to take the vehicle to start the repair. He could have been better. This was a very positive experience! Great business.

Called road hazard thru my Insurance.Gentleman arrived on time. Called before arriving to confirm my needs and address.Was courteous and professional. Completed repair in a timely manner. Would highly recommend to anyone.

Great quality service. Respectful and dependable. Mr. Mike

When quoted a price to tow my sons truck after a blowout on the interstate, I was blown away. I was expecting to pay much more! They were fast and professional. This company has definitely earned my respect and business!

Hayes Towing & Recovery went above and beyond to help me. I was stranded and their staff person, Mike Taylor, was courteous, professional, and prompt in providing assistance and creating solutions. The gentleman who answered my call had the best attitude and was very customer service oriented. Therefore, I rate my experience five stars for a job well done.

Job sent one of their drivers by the name of Mike to come pick up my company van that broke down and me. While it was a very unfortunate situation for me, I appreciate the fact that he kept in contact with his location and timing. I really appreciated that

Service was exceptional. Mike was the tow truck driver who was very professional and efficient at his job. Kept me informed about the status of the tow which was reassuring during a very stressful event. Thanks Mike!!!!

Absolutely horrible customer service. We had a service request open with this tow company and they never showed nor did they attempt to contact us. We called their phone numerous amounts of time after waiting hours and could not get through to anyone.

Very professional, timely and careful with loading your vehicle! Highly recommend!

Mr. Jordan was really personable and was quick and careful with my tow and everything went smooth. Definitely amazing for the price, and would recommend anyone to them.

Very professional, polite, with reasonable rates. The young man was well mannered and knowledgeable. Would recommend these guys to everyone.

I experienced the most remarkably professional and efficient towing service from Hayes’ Towing and Recovery. From office staff to the tow operator, I saw demonstrations of exemplary customer service and polished soft skills. I would recommend the business to anyone who desires delivery of a quality end product. I extend sincere appreciation to Mrs. Hayes and Lorenzo for the caliber of service rendered.Sandra WilliamsJuly 2020

Highly recommend. The driver was extremely polite and professional and it was a very nice interaction and very easy.

They were awesome! I didn’t know which towing company to use and I’m happy I chose them. My car broke down and they were quick to get the job done. Than you guys again.

Hayes Towing was an amazing life saver to me and my family as my vehicle stalled tonight. Mike was exceptional in making sure my car got to the body shop and so was the gentleman who gave us a lift home. We are so thankful for your services Hayes Towing!

These people have a heart of gold, our family was stranged 16 hours from home and they got us to a hotel safely with our babies and even tried to help get the vehicle going to get windows up. Couldnt have asked for nicer person to come help us. Thank yall so much

I literally ran my car up a pole and they got it down with no damage done to my care on their part. They were very professional and friendly. I was really impressed on how they removed my car from the pole. I most definitely will be using them if I need to again.

I highly recommend, reasonably priced after comparing to other tow companys that wanted to charge me over $100 to take my car less than 4 miles. Very friendly. Thank you Mrs. Melanie for your service. Blessings

Best rate I got the whole day

Mr Melvin Johnson did a great job towing my vehicle. He went beyond what he had to do to make sure I was satisfied and that my car wasn’t damaged more. I definitely will be using Hayes Towing again.

Very professional and quick!!! Would use them again.

The two young men that came to the assistance of my Mom were very friendly, and professional with a personal touch. They were prompt, and very careful with her vehicle. It was a most pleasant experience, and I would highly recommend the services of Hayes Towing. I will definitely ask for them specifically when I need roadside assistance in the future. Fine job, gentlemen. You are a credit to your profession and mankind, as well. Thank you.

Great service! Mike made it to me less then 30 minutes and had great customer service skills

Mike is the best! We have used Hayes several times now and will continue to do so. They are always so prompt, friendly and professional.

This towing company is by far the best one I have had to deal with. Not only did the owner consider my situation, she showed the utmost compassion and sent the driver immediately to my location. Then once the driver got to me, HE was also just as nice and kind spirited as the owner was! The truck was also extremely beautiful. I would recommend Hayes Towing to anyone that needs a towing service.

The service was very professional and Ms. Melonee was nice and courteous

Mike was professional and courteous. He called me to let me know that he was en route to pick up the vehicle and when he dropped it off at its destination.He actually remembered us from before, which let me know that we were CUSTOMERS and not just a vehicle to be towed. If I need a tow again, I will request him. Thanks, Mike. ---Monica B.

Mike was very nice and professional he called me when he arrived to the destination and sent me pics to assure me where my car was parked

Hayes supervisor, Cedro, came out to help in a very timely manner to change my tire. He was extremely professional and friendly. He worked efficiently and the service was excellent. 10/10 recommend.

Legit lifesavers.

Mr Mike was friendly and professional. Got the job done quickly, and showed up right on time. 10 out of 10 experience.

MR JARVIS, GAVE A WONDERFUL EXPERIENCE DURING A STRESSFUL TIME. MR JARVIS GAVE ME A COURTESY CALL, TOLET ME KNOW HE WAS TEN MINS AWAY, HE WAS SUPER POLITE, CHEERFUL, PUNCTUAL (EARLY, I LIKED THAT ALOT) QUICK LOADING THE TOW AND CONCERNED AND CARING! VERY NICE MAN! 100 STAR RATING FOR MR JARVIS!

Absolutely amazing experience will 100% use this company again and recommend to ANYONE in need of help changing their tire.

Mrs. Hayes was very helpful and went out her way to make sure one of her drivers came to help me. Mr. Mike came out to help us and he did a grate job he was helping and generous and made sure that we got to where we was going safe and so did our car.

Absolutely fantastic customer service, went out of their way to make sure I was taken care of. Mr. Mike and Mrs. Hayes were absolutely wonderful, I absolutely recommend their business!

Excellent Friendly Service by Mike TaylorThank you for your kindness & care of my vehicle.

I will definitely remember Hayes Towing! Positive employees, prompt service, and very personable. I had a very stressful morning but they sent Mike, who was so sincere and took care of everything for me.

Two days ago, I was by myself on the side of I-10 when I needed roadside assistance. My insurance company sent Hayes Towing. The service was amazing! Mr. Roy was my driver. He was wonderful, polite, and very personable. He was even 20 minutes early to my scheduled tow and so accommodating for my 60 MILE TOW. Hands down the best tow service I’ve ever had. They even argued with my insurance company for me when they would not cover the whole tow. The woman I spoke to (I can’t remember her name and feel awful bc she was so awesome!) gave me an amazing price. She was so kind and compassionate, helpful, and understanding. This company will be the only towing service I will use from now on!

Fantastic customer service - friendly, professional, and quick! I was a nervous wreck having a car on the side of the interstate that needed a tire change. Cedro insisted on my safety and asked me to wait in my other vehicle and certainly went above and beyond to help me. I highly recommend Hayes Towing and Recovery. Thank you again, Cedro.

Awesome company great service mike was an awesome driver and help would recommend to anyone

Cedro was my super friendly tow truck supervisor. He showed up on time and was very knowledgeable about what the problem most likely was with my SUV. I was going to follow him to drop my car off at the Toyota service department, but he insisted that I didn’t need to and he would fill out the paperwork and put my keys in the drop box. He also sent pictures of my car outside the dealership to reassure everything was perfect. Great guy and I would highly recommend Hayes to everyone.

Reggie and Mike were VERY helpful!!! My car wouldnt crank they came to tow it and they got it started as well!! Very good service!!!👍

BEST TOW TRUCK DRIVER IVE EVER HAD

They were very prompt, courteous and generally cared about my well being as a customer to be safe.

Mr. Mike was professional, helpful, and punctual. He did an awesome job and excellent customer service. He is an awesome employee.

Arrived quickly after contact was made. Mike was very friendly and very helpful! Would highly recommend!

Mike T. was exceptional. Kind, courteous and friendly not to mention the excellent care he took with my car.

Very nice and quick

I highly recommend Hayes Towing...! They are very reasonable, professional and to be honest the nicest tow company Ive spoken to everywhere else I called had such a bad attitude... Oh but let me tell yall about Ms.Melody I LOVE HER (DooDooDooDoo)😂 If ANYONE ask me about a tow company Im DEFINITELY recommending Hayes♥️

This is an excellent company the employees were very polite and friendly even gave me a ride with my truck from Baton Rouge to Gonzales you cant beat the awesome service. Thank y’all so much

Did an Excellent Job.On timeFriendlyProfessionalWould use them again.God Bless

They were extremely friendly, timely, affordable and communication was great.

Mike was very professional and understanding inn n my situation I appreciate him and would recommend Hayes towing to all

My service truck broke down almost an hour from home. Mr. Mike called me as soon as he was on the way and had my truck tugged home asap. He was professional and curteious and just the person you want helping when youre in trouble. I highly recommend them!

They really helped me when I needed it. The price was very good. The team was very professional and personable. I would use them again.

Unfortunately I was in an accident recently and needed my car towed to the auto repair shop. My insurance company got in contact with Hayes and they arrived very quickly. Mr. Al is the gentlemen driving and he was extremely nice and helpful. Im so appreciative of him for everything.

This is the best tow company you could ever use! I will never use another company. The most reasonable, honest, friendly, people you could ever meet. They were a blessing to my family when we needed a tow. Their prices are AMAZING.

Hands down the BEST towing company in the the state of Louisiana. They travel near and far, city, or state they one call away. Cedro is ALWAYS right on time! I personally call and ask for his assistance if he isnt already booked! call Hayes towing .. you wont regret it! Thanks Mel and Wayne!

This company was awesome!!! The driver and dispatcher was very professional and polite. The supervisor Cedro was extremely helpful, polite, patient, and professional I would recommend this company to anyone in need of towing or roadside assistance services they where wonderful I really appreciate them they made a stressful situation at ease for me Thanks again Hayes Towing!!! the whole team gets a A+ in my book!!!

Responded quickly, very courteous, and best priced in my opinion. I would definitely recommend them and use their services again.

Good people quick service

Felt like the end of the world Me and my friend were stuck like 250 feet from the road in a mud pit. And called all around. Looking for help. And was turned down all day because of the situation I finally called Hayes towing and. The owner was really polite. And she was willing to work with me And Do what was ever possible to get me and my friend out. And that’s just what she did. Real polite. Genuine and. On time. 👍👍👍👍👍

My Roadside Service with ATT assigned my tow to this company. Let me just say I am glad they did. I was really stressed out about my car troubles and the young man who handled my tow really brought a smile to my face. He was a delight and listened to my worries; he took it all in stride. Everything from the time to wait to the delivery of my vehicle was smooth and wonderfully handled. I would use them outside of my Roadside Service if ever needed, but will request them in the future as well.

By far the best reasonable prices around changed my 60 dollars to pull my car out a ditch and took me to get food and complimented my every need RELIABLE AND OUTSTANDING!!!!! Recommending this company to anyone I know

I called due to my car stalling and they answered in a timely manner and Mike showed up super fast. The lady on the phone was very professional and and so nice. I highly recommend this business!!!

Mr. Mike was very professional and arrived on time! Great customer service .

Cedro took good care of my F-150 when it started misfiring. He showed up quickly and got it to the repair shop. And he’s cool to talk to. Give that man a raise!

Mike was great! Prompt, professional, courteous and great communication!

Mike was dope and provided a lot of assistance. Having a jump and tow for a fair price, with a professional is difficult to come by nowadays. Big props to Hayes Towing Company.

Unfortunately my car ran hot while leaving work, my auto insurance company sent Hayes Towing & Recovery, I have to say the experience i received from Mr.Cedro was above my expectations. He was professional, friendly and very helpful, he even gave me suggestions on where I could have my car serviced at a reasonable price.. i will be calling them again whenever I need towing service again.