With all do respect i do not appreciate the disrespect from your employee Jimmy last name unknown but theUnnecessary attitude was not called for i came in there to get a simple part i understand there may be computer issues but he did not have to raise his voice at me and quote for quote GET OUT, exactly what he said to me i am not mad i just dont understand why jimmy had to be that disrespectful.
This place has a helpful and friendly staff. Go see for yourself.
I just want to take a few minutes to leave a review which is sumthing I usually dont do but the experience I had with this particular ACME store was very upsetting as a consumer. Yesterday my cousin had called the store to inquire about a part I needed for my AC unit my cousin spoke to someone that quoted a price over phone . Well fast forward to today I couldnt remember the price so I called into the store myself and a man named Tony answered. Well this person proceded to tell me he couldnt quote ANY price over phone Unless I had a account. I explained that yesterday my cousin called into the same store off Choctaw and he was quoted a price by a man with no issue .I told this man Tony this and he snapped back at me in a very loud tone and I quote,I CANT SELL U OR GIVE YOU ANY PRICE FROM MY STORE WITHOUT YOU HAVING A ACCOUNT! so I by this point just wanted to know why yesterday my cousin was told a price .And I asked him for his name which he replied very angry Tony and I asked if he mind giving me his last name just so I could ask my cousin if thats who he spoke to and this employee hung up on me. I was shocked at the customer service and the complete rudeness from this man. Not sure if he is the manager or owner or what but me and my husband own a construction company and have several rental properties that this company could have had a great working relationship with in the future but now there is NO WAY I would ever by anything from this particular store . I hope he Learns to speak to a potential customer better and work on his communication skills more .Not saying All these stores are like this a matter of fact I did call a Seperate ACME store. And was helped instantly so not sure what Mr.Tonys issue was.
Great help with parts, guys usually know what they need to know
Good help and well stocked