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Cliff Ourso, Jr. - State Farm Insurance Agent
2121 Drusilla Ln, Baton Rouge, LA 70809, United States
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Cliff Ourso, Jr. - State Farm Insurance Agent

Comments
Lu
Review №1

Kayla always gives me a 100% attention to my needs. Shes patient, professional n very sweet. Always returns my calls before the end of a business day. She finds the best deals for you n its always watching my account for better deals. Shes a keeper n very valuable employee.

Ge
Review №2

Kayla Tripode gave us excellent 1st-class advice and service. So we moved our insurance there for our home and our autos.

Ti
Review №3

My name is Tiffany & I’m a newly divorced single mom so All of this is new to me but the people and the agents at this office have all been more than hospitable! They have gone above and beyond to make sure that I chose services that I could afford and they would benefit me not the company. My personal agent Kayla is whom I would most love to give a special thanks to Because she’s always there to answer any questions that I may have no matter how many of them there may be. She’s never once showed an ounce of frustration or unconcern even when my premium is late the care is always there! I couldn’t imagine having my insurance needs covered by any other company they State Farm! Thanks guys!

Ro
Review №4

Kayla is a rock star. She helped me through a complicated change in coverage with a great attitude and found me a great deal. Its hard to get somebody on the phone at most places much less this kind of service. Highly recommended.

Fa
Review №5

Cliff and his team are PHENOMENAL! They make dealing with insurance companies seem like a breeze. I never have to worry about anything because i know State Farm has me covered! and I’d highly recommend going to Loren Babin. She’s smart, good at her job, and a joy to talk to on the phone. She has saved me countless dollars over the past few months I’ve been insured with them. Great service, can’t thank them enough!

Da
Review №6

Cliff and his team are amazing! I was looking for some cheaper quotes for my car insurance like everyone else in Louisiana. I had received quotes from a few different sources and finally I went to Cliff and he got me a great deal with more value than ANY one else. He broke down the plans for me and made sure I understood what I was signing up for. Very professional and knowledgeable and they are just good people in general. Would highly recommend!!!

Ch
Review №7

I decided to change insurance providers a few weeks ago due to finding less expensive coverage.I called and spoke with Lauren to cancel the policy days before my next months payment was to draft but I found out days later that the payment had indeed drafted my account. This put me and my family in an unexpected bind and the only compensation that they could offer was an apology and hopes that a check would arrive via the mail before the year ended. I found this to be totally unacceptable because this was totally their fault.

Am
Review №8

Loren Babin did an excellent job in getting us started with our new car insurance policy. She was kind, knowledgeable, and professional. She was able to save us a lot of money compared to our old policy, too. She has been available and responsive any time we have contacted her. When my husband’s brother asked us about switching insurance policies, we recommended that he talk to her because we thought she did such a good job.

Ru
Review №9

If your are on a search for a great insurance Agent and employees, Give Cliff Ourso a call at State Farm. I have always gotten great advice and great rates with these guys. They treat you like family and always respond when help is needed. They are not just another Insurance Company-They really do there best to get you the best.

NA
Review №10

I have had nothing but positive dealings with Clff Ours Jr. Stae Farm. The entire staff has always been courteous, professional, helpful and responsive. I enjoy doing business with them.

Ja
Review №11

Kayla is AMAZING. She is quick to help and is so kind. Super awesome customer service and makes processes easier to complete and makes things easier to understand. 10/10 would recommend!

Me
Review №12

I recently switched to State Farm and was extremely happy with my decision. The team is very personable and knowledgeable. Loren spent time to carefully review all my policies and provided a package with great coverage at a great price. Thank you for saving me $50/month!

Co
Review №13

Loren is the best insurance agent Ive ever had. She is very professional and willing to help with any issue you may have. Would definitely recommend State Farm and Loren as your insurance agent to anyone. 10/10

Ja
Review №14

I requested a quote online for auto insurance. Michelle contacted me very quickly and worked with me to personalize my policy to fit my needs. I saved over $50 a month. She made everything so easy! Very friendly and knowledgeable! Thank you Michelle!

La
Review №15

I highly recommend this office for your insurance needs. The employees treat you with loads of kindness and work hard to get whats best for you. Kayla Tripode was particularly helpful and I couldnt be happier with level of great service she provided!

Pe
Review №16

Professional, but personable. Went the extra mike to explain and assist me with new policy. Will definitely refer This agency to all my friends.Loren Babin is a Rick star!

Em
Review №17

Amazing business with even better workers. If you are looking for a professional in regards to questions about your insurance I highly recommend speaking with Kayla. Very professional and works to get whatever is best for you!

Sc
Review №18

Cliff and his team have always provided excellent auto and homeowners insurance service to my family.

Tr
Review №19

Probably one of the easiest insurance experiences Ive ever had!!! My Agent, Ms Tripode, Was super helpful explaining how my policy worked instead of just having me sign papers like most insurances do! I highly recommend if you have any insurance needs ask for Ms. Tripode!!

Ch
Review №20

My experience with State Farm was made so much better whenever my agent became lauren Babin..she legit lowered my rates to about a hundred dollars, while I’d been paying $28 for a year. She is so personal, truly cares, and showed me how much better State Farm really has gotten. Seriously I’ve bundled everything with State Farm and will continue to! Call an agent, they really care!

sh
Review №21

Great service! Very knowledgeable staff! I recommend Kayla for all your insurance needs.

Br
Review №22

Cliff Ouso’s State Farm agency is dream to work with. Loren Babin was able to save us over a $100 a month on our car insurance. Loren was kind, courteous, and extremely knowledgeable. I can not recommend her enough.

Ai
Review №23

Lorin is by far the best at what she does!! Thank you so very much for getting everything taken care of in such a timely manner!!

Sc
Review №24

I’ve had car insurance and renters insurance bundled through State Farm for the last year now and Kayla Tripode has been a huge help throughout the entire process. She brought to my attention the savings that I would get if I bundled my insurance, and she’s been extremely helpful keeping things on track throughout these trying times. I’d recommend her and Cliff Ourso to anyone looking to switch to a better insurance company!

Do
Review №25

Cliff Ouso’s State Farm agency is wonderful. Kayla Tripode was super helpful and able to help me with out my 100s of questions about the different types of policies and which one was right for me. I also bundled my plans and saved more money! Woohoo! Kayla was kind, courteous, and extremely knowledgeable. I can not recommend her enough.

Ja
Review №26

Great interaction! I am a State Farm Agent in Philadelphia, Pa. and reached out to Cliff to assist one of my clients that was moving to Baton Rouge. Cliff responded to me immediately and assisted our customer to make the process simple! Another happy client!!!

Gi
Review №27

Great Service, my agent Kayla is always helpful and friendly when I have any questions or concerns with my policies. I recommend everyone to look into getting insurance with Cliff Ourso Jr- State Farm Insurance

Do
Review №28

Impressive from step one to the end result of great coverage. I would recommend.

Je
Review №29

Cliff and his staff are friendly and have been a great help for my wife and I. He got us a great deal for our car insurance that beat the prices of all the other insurance companies.

Gw
Review №30

I was very happy and satisfied with the towing service and State Farm representatives who assisted me.

Je
Review №31

Great people helped me during the weekend while I was hunting went above and beyond give me a personal number text because I couldn’t talk and next text I got was payment made they also offered me discounts on other things and treated me how they would wanna be treated

Su
Review №32

Switched back after many many years. Had insurance with his father 30+years ago! So glad I did, now I have entire family there! So friendly and they go above and beyond.

ad
Review №33

Cliff and his team are very professional and responsible for providing exceptional service for their clients. Very friendly, low pressure environment where you can ensure your needs are taken care of. 10/10 would recommend.

Da
Review №34

Had a wonderful experience doing business at Cliff Ourso State Farm. Jeff was very considerate and recognized my insurance needs while respecting my budget, even saving me money in the end. This office came recommended by family in Oklahoma, so now I am passing that recommendation along.

Mi
Review №35

Kayla was very helpful and patient with me!

Ad
Review №36

Glad I went with this State Farm. They were able to give me MORE coverage for the same price by working with me and finding some great discounts! Thanks for making it easy guys!

Br
Review №37

I recently switched my future wife and Is auto insurance over to Clifton Ourso Jr State Farm. I started with my autos and they have since written our new home, as well as life policies on the both of us. Extremely knowledgeable staff who always put my needs first. I would recommend anyone to give them a try!!

El
Review №38

I had my insurance with Cliff when his agency was at the Plattenville location. His people and the service were so great that I followed them to Baton Rouge. Friendly, knowledgeble staff and great rates!

jo
Review №39

Best service In Baton Rouge area! Highly recommended.

No
Review №40

Such a well run office. Great service.

Ja
Review №41

Great people and great service! Highly recommended!

Fa
Review №42

Amazing service. Absolutely zero complaints!

Information
2 Photos
42 Comments
4.8 Rating
  • Address:2121 Drusilla Ln, Baton Rouge, LA 70809, United States
  • Site:http://oursoinsurance.com/?cmpid=rnnm_blm_0001
  • Phone:+1 225-752-5200
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–7pm
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