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A&P Grease Trappers, Inc
1740 Hubbard Ave, Batavia, IL 60510, United States
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A&P Grease Trappers, Inc

Comments
Mi
Review №1

Great company! Extremely professional! I highly recommend them. They have always taken care of us quickly. Connie is very helpful. Especially when it comes to scheduling. Thank you.

ji
Review №2

Great company with hard working experienced staff !

Mo
Review №3

I had an emergency situation. I contacted the office and spoke to Melissa. She arranged for someone to stop by the same day to take care of my issue. She also sent another individual to take care of another emergency right after the first job was done. Both issues were kind of related. Both issues were resolved the same day to my satisfaction. Melissa was very helpful and patient. I had to pay extra for the same day service which I was hoping that I didnt have to but it was an emergency and it was taken care of. I will use them again in the future.

Do
Review №4

I am so happy I contacted this company for my septic service! I have used them a couple of times and will again! So far, Jarrod has been the tech that bailed me out each time. He is super knowledgeable, honest, fast and efficient and I got a call before arrival and on time. Scheduling was easy, prices are very competitive. I have nothing but great things to say and will be a customer for life. Highly recommend!

El
Review №5

It is RARE to find a company with the level of service I received today! Not only did they call me to remind me that my septic tank was due to be pumped (cause who really remembers when they had that done last), but they scheduled us immediately, arrived on time, called to make sure where they could park, and were courteous and kind even in the cold rain. The price they quoted me is exactly what I paid. They put my grass back exactly the way it was dug out so you could barely tell they were here and they cleaned even the smallest of puddles left from one hose! They made a dirty job a really great experience and I will happily refer them to anyone with a septic tank, catch basin, or grease trap! Thank you again Melissa, Justin and Patrick!!

Mi
Review №6

Great service. Recommend 100%

Bo
Review №7

Good when they show up. Have issues with their service times. Dont like having to pay my staff to come in early, then a and p cant make it. Unfortunately it happens too often. Asked for a small discount, their response was if they had give a discount to every appointment they missed, they couldnt afford it. Tells you something about their commitment.

Mi
Review №8

I contacted these guys on the recommendation of my plumber who had come out to investigate a stopped main line and declared my septic tank full. Ugh. Anyone on septic knows this is a bit of a problem. By this time its after hours so I know Ive got a problem in terms of getting anyone out ASAP.So, I call these folks. Someone, to my surprise, actually picks up. She tells me they are at low-tide in terms of available time/personnel for a couple of reasons. First, it has been raining nonstop for days and a lot of people are having problems. Second, and more importantly, someone in the company has gone to Las Vegas to get married and has taken everyone with them, so theyre as full as my septic tank.I beg, I plead, I sound as pathetic as I possibly can. She battles mightily, but eventually she relents and puts me on the schedule for the next day.THANK YOU, THANK YOU, THANK YOU!!!Now I could cut this right here, post my 5 stars and walk, but this is not the end of the good deeds done by these folks.Next day rolls around and we get a call. The crew is running late, but theyre coming. Theyre booked, theyre tired, its 6 PM, but theyre on their way.About 7 or so they roll up. They is a single, exhausted guy. Hes clearly exhausted, so I offer some coffee, food if he wants it, and heartfelt thanks for not bailing on me.He goes about his work, and despite his long day and the late hour, he keeps his good graces, is conversational, friendly, explains what hes doing, goes about getting it done, thanks me and is on his way.Now I guess some people will say well, big deal, hes just doing his job While thats true to some degree, try pumping out septic tanks for 12-14 hours and keeping on a smile on YOUR face when its 8PM, youre away from your family, dead on your feet and going on to yet another job after this stop. Seriously, the guy was a damn Trojan.Bottom line, everyone here hooked me up. They didnt have to take the job and they did. They didnt have to come out and work until after dark to get it done and they did.Great local business. Give em a call....

Gl
Review №9

Great family owned business. Have used them for the last 5 years and will never use anyone else.

jm
Review №10

They are really good at knowing septic system, if your having problems call them. Asap

Jo
Review №11

Great Service and great people.

Pe
Review №12

Always there and ready to help

Sh
Review №13

Was very professional, detailed and quick service 😊

Ni
Review №14

Worst company to work with

Information
4 Photos
14 Comments
4.6 Rating
  • Address:1740 Hubbard Ave, Batavia, IL 60510, United States
  • Site:https://apgreasetrappers.com/
  • Phone:+1 630-231-0905
Categories
  • Septic system service
  • Plumber
Working hours
  • Monday:7am–5pm
  • Tuesday:Closed
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Service options
  • On-site services:Yes
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