Wow! This group of people were so Friendly and easy to deal with. First talking with Yo and setting up appointment was a breeze. They seem to care about my personal situation. The Knowledgeable carpet technician Marco called when on his way and arrived right on time. They protected our house and covered there faces with masks. Clean neat and timely. I would recommend this group to anyone and everyone. Thanks again Custom group!
Very professional, felt so safe with them in the house. They wore masks and respirators the entire time. Our carpets look amazing and our couches even better. They were able to remove stains I tried to get out for the last two years!! Very reasonably priced and great to work with!
Professional, courteous, fair pricing, punctual and high quality work. Great to deal with, excellent service, and high quality. I would and will recommend them to anyone
So very pleased (again) with the results of Custom Groups cleaning of my carpets. They managed to get out the spaghetti sauce and red wine stains in the dining room! The high traffic areas look like new. I always appreciate their promptness and professionalism.
CGI helped us remediate an unfortunate situation, and handled it all with utmost thoroughness and professionalism. What was certainly a stressful few days for us was made much easier due to their attention to detail and hard work.
I have counted on Custom Group to clean/restore our carpets for years and they have never let me down. Their customer service is amazing! The entire team makes it a smooth process from scheduling, to cleaning, to billing. I just cannot say enough great things about them...they are truly one of a kind.
My company has been working with them for years and there is a reason for this...they are amazing at what they do and reasonably priced! We have had carpets cleaned along with deodorizer for pets, patch work to replace carpet and hard surface cleans for cooking odors on the cabinets and counters. Our apartments are like brand new & smell fantastic after Custom has been in to do their magic!
HORRIBLE CUSTOMER SERVICE; Find another carpet cleaner. They didnt clean carpets well and when asked to they refused to help correct problem as if it were my fault the carpet was not clean. They left dirt behind and I honestly dont know if they even cleaned the carpet. Paid $60.00 for approx SIX feet of carpet. Not deep cleaning. Don’t waste your money. They do not stand by their work.
We have had nothing but good experiences with Custom Group. From top to bottom the whole company is knowledgeable, friendly and hard working! They always come and ask questions to make sure they are doing everything that we need done.Thank you guys so much, working with you is a blast!
Yo and Curtis are great... knowledgeable, thorough, very helpful! Highly recommend for carpet services and other professional house work needed!
Best Carpet Cleaner around. Very professional and do a great job for a reasonable price. They give free estimates. Other companies give a low ball price and then show up with extra charges.
Hey Michelle, so your guys did such a great job on 1537-101 that Im going to go with your full estimate/work for 1631-105. I usually go with my other carpet vendor when stretching, cutting seams and patches but after seeing how great 1537-101 came out Im going with you lol. Thanks again Michelle have a great dayTGM McDowell Place, Michael S. (Maintenance Director)
Wheaton Center cannot say enough great things about Custom Group. Their carpet cleaning crew, remediation/restoration team, and office staff are friendly, knowledgeable, and accommodating to our ever-changing needs at the community! Thanks, CGI, for everything you do for us!
They take care of you
Custom Group has always been reliable when needed and offer friendly service all the time. I recommend their services.
Please do not make untrue recommendations so businesses/communities make their tenants pay money for fixes that they did not cause!!!!!