We had high expectations after talking with Jim on the phone and meeting with Shawn in person. We spent several hours discussing ways to streamline our business, update our technology and improve overall efficiency of our local Baltimore business. Shawn appeared knowledgeable and professional and had what sounded to be a good ideas and recommendations. We were promised a proposal and assured that this company could meet our needs. Unfortunately there was absolutely no follow through. After not hearing from anyone for over a month, we reached out by email to follow up and still nothing. I guess this company can talk the talk… But it stops there. Save yourself the time and disappointment and seek out a true professional.

My employer uses Avid Practice and I have nothing but positive things to say about them. Jim was reliable, responsive, and incredibly helpful. Their services are invaluable, especially as my work has transition to a more virtual platform. Best customer service you could ask for, 10/10 would recommend!!

I highly recommend Avid Practice to any business looking for managed IT support and services. Shawn Levin and his team are professional, attentive, caring technology experts who will do everything in their power to make your business shine. I have hired Avid Practice for a variety of IT projects including cyber security, data backup, disaster recovery, website hosting, network security, and web presence management. I am very pleased.

Avid Practice is the best managed IT services company

I can’t say enough about how superb this company is. They have always quickly, efficiently, and reasonably met my IT needs. Very fortunate to have found them!

Avid Practice is an excellent professional company with very responsive and helpful services. Outstanding IT support company. Highly recommend them!

We have been using Avid for over three years. the attention to detail and ability to provide solutions is unmatched and unheard of in the IT field. They have been able to support our growth without interruption.Gregory BandelinCEO

Shawn and his team have provided impeccable service to our practice, Dr. Jeffrey D. Gaber and Associates, P.A. We can not say enough about the positive experience we have had with his firm.

Avid Practice is a class act! Extremely knowledgeable. Highly recommended!

Great customer service. Truly care about their clients and willing to do what it takes to help clients be successful.

Avid to the rescue again! When a storm knocked out my wonderful Avid-installed camera security system early into social-distancing, I promptly squared and cubed the problem trying to fix with on-line info. Instead I inadvertently reduced all the routers to out of box status, erasing all of Shawns programming. I am an IT Jonah, renowned at work for crashing systems--so when Shawn assured me he could talk me through the restore remotely I was more than skeptical. He was astonishingly patient and talented at translating each step into simple instructions even I could follow-- and re-booted the whole system.Not my first Lazarus-like miracle from Avid/Shawn-- years ago he painfully resurrected 8-9000 digital photos and files from an early peripheral hard drive melt-down; and after a recent house fire managed to find parts and inexpensively restore a (no longer made) house intercom/speaker system when smoke and fumes destroyed its control panel innards.I trust them with my property and my privacy. Can one give a business *six* stars??