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Insurance Auto Auctions
3131 Hawkins Point Rd, Baltimore, MD 21226, United States
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Insurance Auto Auctions

Comments
Ro
Review №1

Seems pretty good, didnt get much more than out of the truck.

dw
Review №2

This review is in tandem with able towing as stuff was stolen from my vehicle. I inquired as the stuff was missing but then the inside back area of my SUV was ravaged as if someone started tearing stuff out of the car as if if it was deemed totaled. With that, the real reason I’m leaving this review is for the response I received from the white female sitting at the desk to the right. She instantly brushed it off once the front desk personnel informed her and said it must’ve been the other shop. The correct thing would’ve been to check who was in contact with my vehicle at her facility. Instead she chose to show no compassion. Unprofessional and unwarranted experience.

12
Review №3

Customer Service bad

Mi
Review №4

The ladies in the front are wonderful.

Ma
Review №5

Efficient, effective and top quality service

E
Review №6

My car was totalled and I never had the opportunity to get my tags. This place is over an hour from my house so I called and asked if they would be willing to mail them. The lady I spoke with was so kind and they mailed them at no charge to me. Awesome costumer service!

Ta
Review №7

I wish i could be buying all my cars from there, they are all about to make their customers happy, one example of that is one day i brought my payment about closing time and the management lady i think her name is sherry waited on me professionally. I really appreciate them all in that branch compare to any other branches I had visited in MD, NJ, NY, VA. I would give them six star if possible

As
Review №8

Employees are pleasant and didnt lose their cool even when my boss was trying to push their buttons (thats just what he does, dont ask me why). I look forward to coming here with the guys on auction days.

La
Review №9

My daughter totaled her car so we went here. They really were nice and helped us out a lot here.

jo
Review №10

Nice people. Ended up waiting a bit long to pick up personal items.

Mi
Review №11

It’s easy to locate. Customer service here is A1.....Definitely worth the drive👌🏿

Pr
Review №12

Your auto dealer

Ma
Review №13

They dont really care about you or the car you bought

Ro
Review №14

Its a very nice place and very nice people I definitely recommend it

Tc
Review №15

Great place n deals

Ge
Review №16

Not friendly

Wi
Review №17

Stole or discarded personal items from our vehicle and showed no willingness to look into the matter when contacted.

Sh
Review №18

Fully packed with all kinds of vehicles...

jo
Review №19

Great place to get a car for parts

Mi
Review №20

Good customer service

Om
Review №21

Good place, fast, fast

Mi
Review №22

Long wait time

Do
Review №23

Didnt attend

ve
Review №24

People kind of itchy

Lu
Review №25

Excellent service

Ol
Review №26

IAAI AUCTION

He
Review №27

I need to find Honda

Information
23 Photos
27 Comments
4.3 Rating
  • Address:3131 Hawkins Point Rd, Baltimore, MD 21226, United States
  • Site:http://iaai.com/
  • Phone:+1 410-354-3344
Categories
  • Auction house
  • Auto auction
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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