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Air Duct Pros, Inc.
5102 Leeds Ave, Baltimore, MD 21227, United States
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Air Duct Pros, Inc.

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am
Review №1

I highly recommend air duct pros, inc. for duct work cleaning! Scheduling an appointment was so easy and convenient. I was informed via text message of earlier openings, appointment reminders, and ETA of service. At the time of service I was greeted with professionalism, they were willing to answer any questions, and even took before and after photos. Air duct pros came on a rainy day and took care to keep my floors clean. They explained the procedure throughout the cleaning process and cleaned up after they left. I can not recommend air duct pros not only for their affordability, but the attention to detail and excellent customer service!

Cr
Review №2

The communication was great throughout the process. I got an appointment within my desired time frame. I received a text to remind me of my appointment the day before and to give me an update on an earlier estimated arrival time which worked out great. I received a phone call and text when the techs were on their way and they arrived on time. The process of cleaning the air ducts was explained thoroughly and went very smoothly and quickly. I was pleasantly surprised to be shown photos of the ducts before and after they were cleaned and also received the photos via email afterward. This made the experience very satisfying to actually see the difference. Without the photos you have to take their word that theyve done a thorough job which in the past was fine for me because I trust this company but the photos give you extra peace of mind that youre getting what you paid for. The price for what you get is also a great value and they give a repeat customer discount. I have referred my friends and family and will definitely use Air Duct Pros in the future.

Ne
Review №3

Add my five star review with all the others. HUGE thanks to Duane and his terrific crew for maximum benefit with minimal disruption. This is an important service that immediately results in better health - and is less expensive than an allergists visit. Its especially vital for new homeowners whose vents may never have been cleaned by former owners. Before and after photos continually taken by Duane as they perform their magic clearly show the dramatic improvement.

As
Review №4

Called them to schedule and they came out the same day! These guys run through their procedure like a well-oiled machine. They know what they are doing, and they are obviously experts in their field. Also, they wont try to scare you or sell you extra stuff you dont need. I asked if my dryer vent could be cleaned, and Duane told me my dryer duct is so short, it would be better if I just saved the money and did it myself. He even thoroughly explained how to do it! This companys goal is just to help and service people, and are not money hungry which is rare these days! I will be recommending them to everyone I know.

Ti
Review №5

Very professional company. They gave a flat rate price and it didnt change after they did the work. The owner and his assistant arrived on time and explained the process as they were going. They took pictures and showed me before and after pictures. They found a little mold in one of the ducts and sprayed it for no extra cost. Definitely would recommend.

Ka
Review №6

In researching air ducting cleaning companies, I really appreciated the informative video clips of the duct cleaning process that Air Duct Pros has on their website, as well as their description of services. The Air Duct Pro team arrived on time on the day of service. The lead guy (two men) was helpful and informative about what they would be doing as he assessed the layout of our HVAC system. The whole cleaning process took a little over two hours. The men were careful with their equipment and with our stuff (walls, furniture). During the whole cleaning process, the lead guy was always available to answer questions and he also gave us periodic updates with before-and-after pictures. The two men make a great team ... they were professional, upfront/honest, efficient, knowledgable, and had worked in so many houses together that they worked like a well-oiled machine. I highly recommend Air Duct Pros.

Pi
Review №7

OUTSTANDING service. I just moved to a new house and the previous owners had many pets, so of course I wanted the ducts cleaned! Arrived on time, explained exactly what they were doing, and gave great tips to make my home more efficient. Couldnt be happier!

Er
Review №8

I would definitely recommend Air Duct Pros to anyone who needs duct cleaning or dryer vent cleaning. I was able to schedule very quickly and they are currently offering discounts for paying in cash. I really liked that they explained everything to me before doing it, and allowed me to ask questions. You can tell they know what they are doing! But the real reason I am giving them five stars is that they stand behind their work. After they left I could feel a vibration every time I ran the air conditioning. They came back out a few days later to check it out and told me if it was something they had done, they would cover the costs to fix it. Luckily they found a small piece of wood that had fallen into the unit during cleaning and it was an easy fix! Their prices are good and in line with other companies. All in all a good experience!

Ke
Review №9

Easy to schedule online, and the technicians that came out were very professional and knowledgeable. They both wore masks during the entire process, answered all of my questions, and showed before and after pictures of the ducts in real time. As a new homeowner, I feel better knowing my ducts and dryer vent are clean and Ill definitely be using Air Duct Pros again in the future.

Be
Review №10

This is a legitimate business without shortcuts. Duane is a true gentleman with attention to the little details. Very knowledgeable and even will educate you along the way. I highly recommend this company for your duct cleaning.

Er
Review №11

I HIGHLY recommend Air Duct Pros Inc! We contacted them due to having issues with us coughing a lot in our house. We thought we would try the service to see if it would help. It definitely did! The house and air in general feel so much better now! Melissa in the office was great to deal with. She got us scheduled quickly, provided us a time frame for the visit, contacted us the night before to again confirm, and then contacted us the day of to let us know when the crew was on their way. Duane and Eric showed up and were amazing! They treated my home like it was their own, ran through every step of the process with me during the visit, took before and after photos and showed me on the spot, and then cleaned up very diligently. They also went above and beyond to help me secure 2 air vents to the ceiling that kept falling off the wall for no extra charge. This company truly cares about happy customers & cares about putting out clean, great quality work. Price was very affordable and flat rate - no extra charges or hidden fees. I definitely suggest using them for your air duct cleaning needs! They will treat you like you’re family!

Ty
Review №12

Amazing job! The job they did was great. The owner was professional and knowledgeable. My air ducts are now sparkling clean. Thank you so much. I highly recommend.

S
Review №13

Second time in 6 years using this company. Extremely professional and pleasant to work with. Cleaned all vents and dryer heats like new! Highly recommend 👌

Ka
Review №14

We are so pleased with this company! Great communication, walked us through everything they were doing, showed us before and after photos and cleaned up before they left. So excited for clean air ducts, as ours were pretty filthy! Highly recommend this company!

Le
Review №15

We just had our system cleaned today. First — they responded quickly on the estimate and questions. (Note. Another service that is nearby still 4 days later has not responded)Next - the appointment window was small so we didn’t have to sit around all day. Next they showed up on time. A call from the office give us a heads up to the time.Once on site - the process was explained - we are shown what was going to happen etc. The two workers we polite, professional and efficient in getting the job done. The equipment and cleaning heads were first rate.Lastly the price was very fair for the work done. Well worth it!Plus — no BS attempts to “up sell “ from the estimate. The price was the price!This is my Mother-in-laws home in Baltimore that we are fixing up and would recommend this company for yout

er
Review №16

After hearing horror stories on duct cleaning companies, I researched local companies to find a reputable local company.. We selected air duct pros and we are completely satisfied with their service. They arrived on time, they were friendly and extremely professional. I would highly recommend them to anyone needed duct cleaning

Br
Review №17

After a super frustrating ordeal with another Air Duct company that essentially scammed me, I found Air Duct Pros. I shared what had happened and was assured that would not be the case working with them. All my communication was done via text (which was a nice bonus so I had record of our conversation) and I was easily able to schedule an appointment. Duane and his team were very friendly and personable. They even gave some love to my pups when they got in the house. I felt comfortable as Duane informed me about everything he was going to do and why. They were done with the job well-within the time window and showed me all of my before and after pics. I appreciated the honesty about the process and the recommended maintenance (3-5 years). Funny since the other company told me it had to be done ever year! Price was reasonable comparatively to others out there (a company tried to charge me over $900!). Value was great :) Thanks for a great experience.

J
Review №18

Highly recommend, they were timely and had great communication from scheduling thru the service. They are very knowledgeable and talked us through the process as well as educated us on our duct system.

Se
Review №19

Melissa was very friendly and efficient when I called last week to make an appointment. She also texted me a reminder about the appointment a day ahead and called me the same morning to let me know the crew is on their way. The team showed up on time and they were very professional. They took their time to explain to me about the cleaning process and gave me a lot of helpful tips among the way. Great job. Will definitely recommend air duct pros for professional air duct cleaning.

Br
Review №20

The service was awesome! The gentleman in charge was very informative through the whole process. Showed me before and after pictures, helped with a minor mold issue! We will definitely use them again.

Su
Review №21

Very professional and pleasant! They come on time and do a thorough job. I’ve used this company for years and will continue to do so.

Pa
Review №22

This professional crew did an outstanding job cleaning my air ducts and in the process provided real time photos of the before after view of the vent in each room, showing the horrible thick crud left behind by the company that performed a cleaning a year ago. The vents after Air Duct Pros work were clean as a whistle. The air throughout the whole condo unit just felt fresher. Weather has turned chilly so Im running the furnance since their visit: much less dust!Plus they replaced some small fittings on each vent to make them easier to remove in the future and gave me important advice about replacing the wrong furnance filter size and type Ive been using.Their advertised price covered all of this. They were fast, professional and in keeping with covid19 protections. Highly recommend this company.

Fr
Review №23

Great service! From the initial inquiry, all the way to completion of our duct cleaning, they were extremely professional. They walk you through exactly what theyre going to do, why they do it, and afterwards show you the before and after pictures. We would highly recommend them for anyone looking for a high quality, thorough cleaning of their homes duct system.

Al
Review №24

Air Duct Pros was very prompt and professional. They are also transparent regarding their cleaning methodology, which can be viewed in a series of youtube videos. I recommend using them for duct cleaning

Br
Review №25

Terrific company and would highly recommend for dryer and vent duct cleaning.

An
Review №26

It’s a shame the scale only goes up to 5 stars. This company was fantastic to deal with. Showed well within the appointment window. The crew, which included the owner, were polite, dedicated, professional, competent, very personable, and outgoing. No hidden fees or up charging of any kind. The cleaning was completed efficiently and with no mess or damage. The entire process from scheduling to notifications to the work being completed was nothing short of ideal. I have already placed a reminder on my calendar to call them back for service. No one else will ever touch my vents for as long as these guys are in business. HIGHLY RECOMMEND.

Ma
Review №27

I was having issues with indoor allergies so I decided have these guys out to the house. It’s rare that a company is so responsive and professional as these folks. They showed me how the process works, took pictures before and after. My ducts were 20 years old and had never been cleaned. They were filthy and now you could eat off of them. Also had them do the dryer, same thing. The stuff that came out was horrifying to me that it was like that. I’ll definitely have them back! If I could add more stars for the rating I would!

Le
Review №28

There are so many companies out there offering this type of work, so after looking through many reviews we chose this company. They had received great customer feedback, and have been in the business for quite some years, so we figured that we could not go wrong. We were delighted with our choice. This is a VERY professional outfit. Easy to deal with. Very informative website, giving a step-by-step guide for the customer. No surprises. Reasonably priced. The company owner was also on the job which is a huge plus. They met and exceeded our expectations, even down to providing us with photos of the pre and post work...and a couple of great tips for managing our system moving forward. We will definitely be using this company again!

Ka
Review №29

There are so many Bait and Switch companies that we were absolutely relieved to find ADP. If you take a look at their site they have videos on what to look for. They also show you the cleaning process not only on their site but walk you through it in home.The owner of the company comes and does the work first hand with his workers. That in itself shows you that this company takes pride in what they do. They are professional, polite, and knowledgeable. Any question that I had was answered and any information that they felt I needed to know they shared.ADP also takes time to take before and after pics of your vent system to show you how much dirt/debris was taken care of. They swept! Yes! You read that correctly. ADP took the time out to sweep up any small particles that may have hit my floor. I even insisted that they didnt have to but they still did. Great company! We will be using them again as well as referring our friends who are homeowners to them.

Jo
Review №30

Air Duct Pros is owner-operated and they do a great job. They are prompt, courteous and pretty much explain things to you, which is helpful as we have never had air ducts or dryer vent cleaning done before. They work efficiently, and show before and after photos. Our ducts and dryer vent were very dirty. It was helpful to know about changing of air filters a little sooner, before they get “bad,” and that duct cleaning should be done about every 3-5 years. No upselling. Melissa called us the day of service and said they were about 10 minutes away to let us know. They were very nice with our pets as well. Easy to set up an appointment (did via phone). I like that this is all they focus on, too. Owner and 1 technician came out to do the job together. Definitely recommend.

Ar
Review №31

You can stop searching for air duct cleaning service. Air Duct Pros, Inc. is who you want! They are extremely efficient, professional, fast and friendly. We were directly involved with the entire process and were able to see the before and after pictures as they were working. It was really intriguing to be able to watch all the dust fly out of our house. All our questions were answered and we were extremely happy with the service and price. We will be using again and referring friends and family. Highly recommend.

Er
Review №32

The Air Duct Pros came to my house today and I couldnt be happier with their service. They called before coming and gave me an ETA, which I totally appreciate. They explained the process to me and took before and after photos. They were friendly, professional and thorough. They give upfront pricing, dont try to upsell you and are very transparent. I highly recommend Air Duct Pros Inc. to anyone looking for air duct service.

R
Review №33

Easy to set up appointment they had availability a lot sooner than other companies. Also their price was $160 less than a company that does heating, electric, and air ducts (_____& Sons...). Its correct what they say you want to hire a company that specializes in only duct cleaning. They arrived promptly on time. The technician was extremely knowledgeable and very informative. We found out our recently purchased home from 1990 never had a duct cleaning as there were no holes cut at all. He did a thorough job and also showed me the mold that was inside the vents. We did end up adding the spray for mold since we wanted to start off with clean vents. He also showed me an easy way to clean the vents to maintain them between cleanings. I highly recommend and will be keeping their information for future cleanings.

Su
Review №34

Air Duct Pros just left my house and I couldnt be happier with their service. Explained everything in detail and showed me before and after pictures. Cleaned up and were out of here pretty quickly. Would highly recommend.

Sh
Review №35

Great to work with, very responsive! Showed up at 2:05 for a 2-4 window. Almost never happens in the home service industry! Very highly recommended!

Ra
Review №36

Would recommend if your looking for vent cleaning.Enjoyed seeing all the dirty before and clean after pictures. You can seriously see the clean. It was a quick process and didnt have issue staying in the house even was doing laundry near the furnace without issues. Highly appreciated all the text reminders from melissa with information.

Da
Review №37

We had Air Duct Pros clean our ducts back in 2008, at which point they installed an air purifier. Their work was thorough and reasonably priced.Fast forward to 2018 and the fuse on our air purifier wasnt working any more. In spite of how long ago we purchased the product, Air Duct Pros went out of their way to research which product we had installed, which fuse it was, and had the manufacturer provide us with a replacement fuse. Michelle was so kind and helpful. I would recommend this company to anyone.

Ch
Review №38

They were professional, and showed me the process first. Wow, even though the house is only 10 years old, it needed it, and so happy the air quality is so clean. I am thrilled with their service and rid of the dust, especially the dryer vent. Best money Ive ever spent

Jo
Review №39

Air Duct Pros were incredibly professional, courteous, and prompt. Showed up right on time (actually beat me home), explained the process in detail, answered all of my questions during the cleaning, and made some good suggestions for running my heat/AC system in the future. Would definitely use them again, and recommend them to anyone looking for a duct cleaning.

Po
Review №40

These guys were prompt, efficient, courteous, thorough, and very professional. They did a great job with my ducts, they were great with communication before and afterwards. I will go to them again the next time I have another duct cleaning need.

Ch
Review №41

Great customer service, follow-up, and service! Arrived for appointment right on time and cleaned up nicely. They removed what seemed to be several pounds of lint from our dryer vents. If you have not cleaned out your dryer vents in a while, I recommend using Air Duct Pros.

Ab
Review №42

We had an awesome experience with this company. They showed up on time worked quickly and neatly as they explained how their service worked. I was completely grossed out by the amount of dust in our air ducts. I also requested a dryer vent cleaning and was informed it was not needed. In this day and age its hard to find good, honest technicians; they have earned my business for life.

Lo
Review №43

They did a great job. Highly recommend. Very thorough and knowledgeable. Especially glad my 2nd floor dryer vent was cleaned out completely - all 29 feet. Highly unlikely other companies would have cleaned the entire length.

St
Review №44

Great service - easy to book online and appointment reminder was great!

Ka
Review №45

I was very pleased with the cleaning services provided by Duane at both my residence and my rental property. I was shown before and after photos, and he was very conscientious about making sure they left the house and yard spotless. Easy to work with, and scheduling was incredibly simple. Well worth the cost!

Ro
Review №46

Not only was the Service outstanding and customer Service was the best. They not only treat me great by showing to how air duck cleaning worked, they treated my dogs outstanding. I will be a lifetime customer

Ka
Review №47

Highly recommend this company. They were punctual, professional, and knowledgable. They took time to explain every part of the process to me, showed me before and after photos as the ducts were completed, cleaned up after themselves, and were able to complete an additional service on the spot. I will certainly be calling them the next time I need duct work done!

Ma
Review №48

This company is reliable professional and just do a great job overall. Staff was courteous and respectful of my home.I would recommend them to anyone.

Jo
Review №49

Duane and tech arrived at our residence within the window time that I requested. They explained the process to me and provided me with before/after pictures in real time. I was stunned how filthy the vents were before the cleaning and how immaculate they were after. To ensure a high level of satisfaction, Duane encouraged me to look over all of the vents after the cleaning was done. He also offered me advice with which air filters to purchase as well as recommendations with how often to address the vents (3-5 years). As it shows in Air Duct Pros website, do not get suckered into going with another company offering this service at a fraction of the cost. Bait & Switch tactic will be used. You will get your monies worth with Air Duct Pros and you will notice results immediately. Thank you, gentlemen, for a job well done.

Ki
Review №50

Im 100% satisfied with the service from Air Duct Pros. It was easy to schedule our cleaning, the team were very professional. They arrived on time, told me everything they were doing, cleaned up after their work, showed me before and after pictures of our ducts, and were incredibly friendly. Its rare these days to find such an excellent company to work with!

Li
Review №51

Air Duct Pros was really easy and professional to work with - until the end of the appointment. They had strong communication when making the appointment, and also when they came out to explain the process prior to doing the job. When it came to the actual cleaning of the ductwork, they did a great job, and worked quickly and efficiently. They did leave all the dryer lint (from cleaning the dryer vent) on the back deck. They also left half a grocery bag full of garbage/debris in my front yard and driveway. Unfortunately I didnt notice that until well after they left, as I didnt go outside! I also didnt notice that when they cleaned the dryer vent, the tubing got unhooked from the dryer. Just double check everything before they leave. A few weeks after the the job was completed, I was discussing this company in a Facebook moms group. I was disappointed when I realized I received slightly different treatment than the other moms. The other women said that at the end of the job, Air Duct Pros walked them through the entire home and explained everything they did. I never got that option; just the trash outside after they left. I did appreciate the thank you card in the mail about a week or two later!* 5/19/19 Updating my review to 5 stars. After the company saw my review (above), they reached out to rectify the situation!

Vi
Review №52

A well-deserved 5 stars for this professional and affordable duct cleaning company. Scheduling was easy, the work was done well and on time, and I already notice a difference in my house! Love the straightforward pricing (per HVAC system, not per vent)!

Ja
Review №53

First class service and the owner Dwayne was incredible. Its hard to find honest contractors and I will only use Air Duct Pros in the future. I recommend them to all my friends and family.

Al
Review №54

Very professional. Arrived on time. Worked hard and showed us before and after pictures. Would recommend to anyone who need their ducts cleaned.

Li
Review №55

The staff at Air Duct Pros did a very good job for us. They were extremely flexible with our scheduling our appointment. Melissa keeps on top of things in the office and returns e-mails promptly. The two man crew were polite, efficient and professional. I was extremely pleased with the whole experience. My only suggestion is that I wish the crew would have told me their names upon arrival. They got to work so quickly that I didnt have a chance to ask.

Je
Review №56

Friendly, fast & efficient!From start to end, I was blown away with the exceptional customer service. Melissa was very accomdating with scheduling, even when I had to cancel last minute. She stayed in contact (but not in a pushy sales person way) until I could reschedule. Duane & his helper (his name is escaping my memory right now) talked us through the entire process, showing us pictures of the vents prior and then after. I couldnt believe the amount of dust and debris that was removed.Air Duct Pros will continue to get my business over the years and I will sing their praises to anyone that is inquiring to have this type of work done. Thank you, Air Duct Pros!-Jessica Jovenal

Vl
Review №57

Super awesome service and they go the extra mile to make sure everything is clean and looks nice afterwards (our vents were upside down and they were nice enough to fix them). Totally recommended. Thank you so much!!

Xi
Review №58

Great service! The work was done in a super professional way. We are very impressed! Also, it was easy to make appointment, especially love the texting scheduling.

Em
Review №59

I just wanted to thank Duane, Nick, and Melissa for an amazing overall service in getting my home air ducts cleaned. They exceeded my expectations beyond 100% as far as scheduling and customer service with Melissa (via text and phone call) and the actual service with Duane and Nick. I really appreciated their honestly, integrity, and high level of professionalism and I will recommend Air Duct Pros, Inc. to anyone that needs this service done to their house. I also appreciated the before and after pics that Duane provided and his utmost care and courteousness during the service. He was able to demonstrate an extreme level of knowledge and efficiency throughout the entire visit. Thank you again!!

Bo
Review №60

I selected this firm because of the great online reviews (here and Yelp) and I got exactly what I expected. I booked an online appointment, got an email confirmation, and then a text message confirmation the day before. The guys showed up on time, did what they promised, cleaned up after themselves, and did it for the price they quoted. No mess, no games, no up-selling. With this firm a deals a deal. I highly recommend them.

Ma
Review №61

My husband was present for the service but told me all about it. He said the service men, he believes their names were Dwayne and Eric were so very courteous, efficient, cleaned up after themselves, explained the entire process as they were completing the work.The before and after pictures were absolutely amazing; were in hopes that it helps with our heating and air efficiency as Im certain it will, as well as the dust that settles on everything so quickly, were in hopes it will help cut down on this too.We had not only our ducts cleaned but the dryer vent too.Thanks again for a job well done; were in aww of your work and will be telling all about your company and the experience that we had. Job well down Air Duct Pros!!!!

Ke
Review №62

Hired for HVAC vent cleaning and dryer vent cleaning. Team showed up early and finished very early. Area was cleaned up well after completion. Price was fair and lower than most of the competition.

Gi
Review №63

High-quality, effective air duct cleaning at a reasonable price...extremely satisfied.

Ia
Review №64

Quick, professional service. They provide before and after pictures so you know you are getting your moneys worth.

Al
Review №65

Great customer service, punctual, thorough, courteous, professional. What a chance after an attempted fiasco with a bate-and-switch company via LivingSocial. Dont waste your time with those dishonest companies, people. Choose Air Duct Pros.

Sa
Review №66

Locally owned and operated business, no gimmicks or BS. They sent a reminder text the day before, called me the morning of the appointment to let me know when the crew would arrive, and they were on time. (And they were also $100 cheaper than Michael and Sons, who run all the advertising on Fox morning news)

Ni
Review №67

I made an appointment with air duct pros weeks ago for a weekday morning. I took a half day away from my office. Despite my call to make the appointment and two confirmation calls from their office, not ONE time did they ask where is your furnace?. On arrival they finally ask and brusquely say, while standing on my threshold, we cant do it. My furnace is on my roof; which is NOT unusual for a residential property in Baltimore city. Simple question to ask. They then proceeded to ARGUE with me that it is not their responsibility to ask these questions when making or confirming their appointments. Both the servicemen (and I use the term service loosely) and their dispatcher say that asking a simple qualifying question before wasting a consumers time is not our job. No service and apparently a lack of interest in improving their services. Sad.

Ni
Review №68

Were efficient and courteous and showed up on time, it really cleaned my entire HVAC system!!

Sc
Review №69

One sees so many 5-star reviews for Air Duct Pros, one starts to wonder cane they really be that good? Is it bots making these reviews? I had seen a few 5-star reviews from people in my neighborhood so I figured at least some had to be legit so we gave them a try; and very glad we did. The whole process from making the appt to the completion of the cleaning was superb. I made the appointment online, I believe on a Sunday and on the next business day they confirmed everything. Day before the appt got an email regarding the appt and a text message on the day of the delivery when they were 30 minutes out. The came in, explained the procedure, I showed them around and off to work they went. Now and then they would ask if I wanted to see the dirty ducts..yep they were dirty! As well in the bedroom, a previous owner had put a filter behind 1 of the grates way up on the wall. That filter was 100% plugged!! As well, for a low price of $75 they cleaned out the dryer ducting. They cleaned up after themselves and asked if everything was done to my satisfaction, including the cleaning, which we were. These 2 men came to work, no diddling around, and they did to a very high standard. I can assure you, the 5-star reviews are legit and they work hard to attain them.

Da
Review №70

The company gave a flat rate for all cleaning, which made our initial choice of using their service (other companies charge per register etc). They were on time, performed the work, and didnt suggest ir try to sell any extra service or anything. We appreciated their service and will use again.

Ab
Review №71

HiI have work done on 12/04/2017, I will simply adress that they know what to do. I found them on google after a good reviews and they meet my expectations.

Sa
Review №72

Samons Services, Inc. is a fire and water damage restoration, and mold remediation company. While we are quailified and trained in duct cleaning, we will call in Air Duct Pros on larger jobs. They are great to work with, and do a fantastic job. Scheduling is never a problem and they arrive on time, every time. We appreciate their professionalism and look forward to a continued relationship.

Jo
Review №73

We found Air Duct Pros on Angies List and use them to clean our ducts in our house and condo. The reservations were made online, and confirmed by email with someone on staff. The crew came on time, did great work and were conscientious about keeping our house clean. We will certainly use them again.

Na
Review №74

The two guys arrived on time, were very professional and polite, explained everything in detail. I have already recommended this company to friends and family.

Ja
Review №75

I got service this morning and I feel like its mandatory to write a Right Review about Service.From the beginning to End... nothing hassle. It was just smooth and great experience.I had service from another company (Se*rs Air Duct Cleaning...) and was tons of problem.I really appreciate todays job!!Dont waste your time to look for other services... Once you call them (actually I order through Angies List) youll find out you did right decision.I hope my review help to choose right place.

Da
Review №76

After researching duct cleaning services for months, I made an appointment with Air Duct Pros based on the on-line reviews, and the fact that the cost of the job was quoted on their website, no hidden costs or gimmicks. Im very glad i did! Was able to easily make an appointment on-line, received both email and call confirmation, got a courtesy call the morning of to let me know the crew was on their way. Upon arrival, Dwayne explained exactly what he and Brian would be doing, and invited me to observe at each step along the way. He was honest about the condition of the ducts (not as dirty as I had feared, but in need of a good cleaning nonetheless), and didnt try to sell me extras (dryer vent cleaning, outdoor system cleaning, etc. like another company I got a quote from that wanted twice as much for the job. Definitely recommend them and will be contacting them again when its time for another cleaning a few years down the road. Thank you Air Duct Pros!

Mi
Review №77

I had never had my vents cleaned, the crew was on time, and explained everything with pictures. I definitely would reccomend this company.

Sh
Review №78

Wonderful..On time,explained everything that was going on in a professional manner and the air quality is so much now!!

Ju
Review №79

We purchased service with Air Ducts Pro as part of a promotional deal. They were very quick to schedule service, and showed up right in the middle of the designated arrival window. The cleaning of the ducts was very thorough - they cut holes in the main lines and hooked up their vacuum line that was run in to the house through a window in the basement, and dislodged the gunk in the supply and return lines with their powered, spinning brushes. They showed me before and after pictures of the return lines and let me look myself into the more accessible ones, and the amount of junk on the surfaces before cleaning was impressive - after cleaning it looked much better! The house smelled fresher too. Due to some signs of rust and what might have been mold, they recommended a disinfectant service, but didnt give me a hard sell or scare tactics on it - simply presented the options and let me choose for myself if I felt it was worthwhile. When they were finished they closed up all the holes and thoroughly cleaned up after themselves. All in all great service!

Ba
Review №80

Did a great job and was on time.

Je
Review №81

My wife has severe allergies and the home we just purchased has a significant air quality problem. After visually inspecting our crawl space and vents, I knew that a shop vacuum was just not going to do it. I watched all of the scams on Youtube and scared myself into really researching the companies I was considering to hire for this service. After running the gauntlet of Internet sites, I found Air Duct Pros. Their site was easy to use, has LOTS of information, and setting an appointment was a breeze.On the day of the appointment, the owner and an assistant were the ones that came out. It says a lot about a company if the owner is the one doing the work....at least it does to me. Both were very friendly, explained EVERYTHING, and did not try to pressure sell anything. I knew I wanted the vents cleaned and the Enviro spray, so the overall process was great. After seeing the nastiness blow out of of the gas power suction fan, it was clear that these vents were in dire need of cleaning.I am very glad I chose Air Duct Pros and have already recommended them to my friends/family on Facebook. 5-stars all the way!

Da
Review №82

I rent an old Rowhome that is always dusty. After reading around, it seemed like getting the HVAC system and ducting cleaned might help. I checked Angies List for a few quotes, and Air Duct Pros were the first to respond (in about an hour). Their offer was better than the other two offers I received, and much more straightforward - $299 to clean the system with no restrictions. Another company seemed to have half a dozen things that could cost more based on what they saw when they arrived. I didnt like that.I scheduled online which was very easy and convenient. Id been dragging my feet and wanted to get the work done before our daughter was born and ended up scheduling a few days before our due date, much to my wifes disdain. I got an email later in the day asking if I wanted to move my appointment up, which was great. I enjoy seeing businesses that are efficient and helpful.I got a call about 45 minutes before they arrived confirming my appointment which was very convenient. We walked through the house and did an inspection of the entire system, and the technician explained exactly what they were planning to do. He took the time to show me what the ducts looked like before they started cleaning, and at the end before they closed everything up. When he was inspecting the unit in my basement, he called me down to point out what looked like mold. He said he would inspect the system and make a recommendation if he saw any issues without trying to pressure me or scare me like sometimes happens with mold. All in all, very professional.The cleaning took about 45 minutes once they were set up, and it was very thorough. He showed me where a previous HVAC service had blocked where the filter should have been installed (I could not find one after taking the system apart on at least three occasions). The previous tech had apparently stuffed a filter inside the intake which had picked up a nice coat of mold. Source of mold identified! The technician suggested we perform some mold remediation and offered that he was mold certified and could take care of the issue, or indicated I could find another service. For the $100 no-pressure up-charge, I gladly accepted.He gave me a few options for what I could do to add a filter, and explained the pros and cons of each method. I ended up installing return filters rather than trying to mess with rewiring the main unit. Both technicians who came out were friendly and took the time to show me what they were doing and encouraged me to inspect the work. There were no hidden charges, and the service was finished in the amount of time to which they had committed.Overall, this was a great experience. Id highly recommend their services.

Mi
Review №83

They broke my vents and did not repair them. They said it was an old vent that was going to brake anyways. Stay away.

Ca
Review №84

Use them to have my dryer and ducts cleaned every few years

Information
100 Photos
84 Comments
4.9 Rating
  • Address:5102 Leeds Ave, Baltimore, MD 21227, United States
  • Site:http://airductprosinc.net/
  • Phone:+1 410-536-1273
Categories
  • Air duct cleaning service
Working hours
  • Monday:8:30am–4pm
  • Tuesday:8:30am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30am–4pm
  • Saturday:8:30am–4pm
  • Sunday:8:30am–4pm
Service options
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
Highlights
  • Women-led:Yes
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